• Achieve sales growth targets for Commercial Graphics products • Develop business with existing and new accounts to increase market share • Build strong, productive relationships with key partner personnel • Coordinate 3M resources to meet partner performance objectives • Deliver profitable sales results and strategic goals within assigned accounts • Lead joint planning with partners, including performance objectives and financial targets • Continuously assess and validate partner needs • Support selling efforts to end users in coordination with partner sales teams • Lead solution development to address end‑user requirements • Collaborate with influencers and end users alongside 3M sales teams • Train and develop channel sales representatives on 3M products • Manage end‑user leads through Salesforce

• Manage and coach a team of Technical Consultants, ensuring consistent delivery, customer satisfaction, and ongoing career development • Own hiring, onboarding, and performance management for your team, fostering a high-performance and inclusive team culture • Oversee execution of activation and expansion engagements - ensuring your team adheres to best practices and delivers outcomes aligned to Ramp’s goals • Serve as a player-coach by continuing to own select customer engagements while driving enablement, quality, and accountability across your team • Act as a point of escalation for technical blockers or ambiguous project challenges; help ICs navigate customer friction and internal alignment issues • Partner cross-functionally with Post Sales Teams, Product, Engineering, and CX teams to align on roadmap, feedback loops, and capacity planning • Drive operational rigor through forecast planning, workload balancing, and continuous process improvement • Lead internal initiatives to scale technical consulting capabilities, improve playbooks, and build repeatable success across the org • Make judgment calls in ambiguous situations where no process or precedent exists - and help others learn to do the same • Translate broader org strategy into tactical execution through clear prioritization, communication, and enablement

• Drive strategic growth initiatives, partnerships, and market evaluations • Assess market trends and competitive landscapes • Identify and manage strategic partnerships • Support the full M&A lifecycle • Lead the creation of financial models and executive analyses • Partner closely with internal teams like Product, Finance, Legal, and Engineering • Manage multiple high-impact workstreams

• Be the voice of the customer within InterPayments. Tactfully drive their issue to resolution regardless of what party or department owns the issue. • Track all aspects of customer implementations, including key tasks, target dates, forecast dates, risk factors and customer interactions. • Support customers' implementation success by answering application questions, tracking issues, monitoring changes and resolving or escalating problems according to company guidelines. • Provide training and end-user support during onboarding. • Communicate clearly and precisely with customers in written and verbal form, and maintain accurate and timely records. • Update internal implementation tracking systems and prepare presentations to provide visibility into implementation progress and learnings. • Project manage all tasks of our portfolio of customers as they implement InterPayments’ solutions from kick-off to go-live. Continuously engage internal and external business partners as part of the project management process. • Answer technical questions regarding implementing our solutions. Follow and improve InterPayments’ established implementation standards and operating procedures. • Be a first line of response to triaging and diagnosing technical blockers. Perform Root cause Analysis and document issues and solutions for our knowledge base.