Opennetworks (Pty) Ltd

• Own all IT vendor relationships and contracts • Lead implementation of enterprise tools ( e.g. Arctic Wolf, firewall, VPN, EDR, etc ) • Prepare for and maintain healthcare compliance ( e.g. HIPAA, SOC 2 Type II, HITrust, etc ) • Lead security incident response and security operations • Lead IT asset tracking • Provide IT support • Create and maintain clear documentation and processes

• Educate and evangelize AI to boost productivity across all internal groups • Build scalable, high-availability models from claims, contracts, employer and price transparency data to create intelligence and handle real-time inference requests • Manage and optimize the underlying cloud infrastructure for both large-scale model training and high-throughput serving environments • Implement advanced monitoring and alerting systems to track model performance, data drift, and prediction latency in production • Establish processes for model versioning, lineage tracking, and rollback capabilities to ensure operational integrity and auditability • Collaborate directly with the Data Science team to containerize model code, optimize models for production serving efficiency, and transition models from research to production-readiness • Automate all aspects of the model lifecycle, from data ingestion and feature engineering to deployment and retraining triggers

• Own, prioritize, and maintain the team's product backlog in alignment with the strategic product roadmap and company objectives. • Translate high-level product strategy into detailed user stories, epics, and acceptance criteria. • Collaborate with the Scrum Master and development team to plan sprints, set clear and ambitious sprint goals, and participate actively in all Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives. • Serve as the "voice of the product," championing the product vision and goals within the Scrum team. • Ensure the team understands the "why" behind the work they are doing, fostering a sense of purpose and ownership.

• Market Expansion Strategy: Analyze geographic and specialty data to identify and prioritize "must-have" provider partners for the launch. • Full-Cycle Recruitment: Own the end-to-end recruitment process, from initial prospecting and cold outreach to closing high-value partnerships. • Complex Contracting: Lead negotiations with mid-sized multi-specialty groups and IPAs, managing bespoke rate structures and contract language to ensure mutual value. • Network Adequacy Ownership: Ensure the developing network meets all appropriate standards for accessibility and specialty density. • Product Collaboration: Translate provider feedback into actionable product requirements to improve our platform’s value proposition and ease of use. • NET DEV Playbook Development: Document and refine our "Network Development Playbook," creating a repeatable process for entering new metropolitan areas. • CRM Management: Maintain high-integrity data in HubSpot/Salesforce to provide leadership with real-time visibility into the recruitment pipeline.

• Lead Generation & Prospecting • Identify and research self-funded employers in the DFW market through various channels including databases, networking events, and referrals • Develop and maintain a robust pipeline of qualified prospects • Execute cold calling, email campaigns, and LinkedIn outreach to generate new opportunities • Attend local industry events, trade shows, and networking functions to build market presence • Sales Activities & Account Development • Conduct initial discovery calls to understand employer benefits challenges and objectives • Schedule and facilitate product demonstrations and presentations for HR leaders and C-suite executives • Develop customized proposals and pricing solutions for self-funded employers • Manage the sales process from initial contact through contract execution • Identify and coordinate with self-insured employers’ key partners including TPAs, brokers, consultants, underwriters, etc. • Coordinate with internal OpenNetworks teams including product management, implementation, and customer success • Achieve sales targets including membership goals and revenue generation • Relationship Management • Build and maintain strong relationships with HR directors, benefits managers, and executive decision-makers • Serve as primary point of contact for assigned prospects and clients during the sales cycle • Provide ongoing support and consultation to ensure client satisfaction and identify expansion opportunities • Collaborate with existing channel partners when appropriate to maximize sales opportunities • Market Intelligence & Reporting • Maintain accurate records of all sales activities and prospect interactions in CRM system • Track and report on key metrics including calls made, meetings scheduled, proposals submitted, and revenue generated • Provide feedback to management on market trends, competitive landscape, and customer needs • Participate in regular sales meetings and pipeline reviews with Sales Leader