Account Specialist – Commercial Electrification Location: Remote AZ – Must be in greater Phoenix area Join Our Team as an Account Manager! Are you passionate about making a difference in energy efficiency? ICF is looking for an enthusiastic Account Specialist to inspire commercial business owners to electrify in Arizona. Your role will be pivotal in identifying energy efficiency opportunities and guiding participants through our programs. Key Responsibilities: - Customer Engagement: Help customers and trade allies understand and maximize the benefits of our energy efficiency programs and incentives. - Sales & Support: Work closely with end-users, distributors, and contractors to explain efficiency measures and assist with the enrollment process. - Field Work: Travel to meet with contractors, vendors, and customers, providing hands-on support and building strong relationships. - Account Management: Build and maintain an account base that achieves current year savings and develops a robust pipeline for the following year. - Customer Service: Deliver high-quality customer service to ensure repeat business and long-term satisfaction. - This home-based position offers flexibility while making a tangible impact on energy efficiency and electrification in Arizona. If you're ready to drive change and help our customers achieve their energy and electrification goals, we want to hear from you! Why you will love working here: - Quality of life: Flexible workplace arrangements, work-life balance - Investment of the community: Donation matching, volunteer opportunities - Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan - And many, many more (Ask your recruiter for more details!) Additional Responsibilities: - Opportunity Identification: Identify energy efficiency and electrification opportunities for commercial businesses. - Program Facilitation: Facilitate participation in energy efficiency and electrification programs. - Relationship Building: Establish and maintain strong relationships with business owners, property managers, and contractors. - Savings Goals: Help customers achieve their energy savings and electrification goals. - High-Quality Service: Ensure a high standard of customer service throughout the process. What we need you to have (minimum qualifications): - Bachelor’s Degree (or applicants can substitute one year of related experience for one year of education) - 2+ years of experience in equipment or technology sales, engineering, energy efficiency and/or related experience - Must have valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check What we would like you to have:  - Experience in Energy Efficiency, Electrification, or Sustainability Consulting. - Knowledge of common electric and gas equipment used in the energy sector including business facilities, processes, and non-road electrification (forklifts, scrubbers, lifts, golf carts, etc.)   - Familiarity with CRM systems such as Salesforce.  - Excellent interpersonal skills with strong outreach and communications abilities. - Demonstrated capabilities in building and maintaining relationships with key market players in the energy sector. - Sales experience and the initiative to embrace continuous learning toward becoming an expert on the programs and technologies you represent. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $60,940.00 - $103,598.00 Arizona Remote Office (AZ99)

RELATIONSHIP MANAGER SENIOR SPECIALTY DEPOSITS WHAT IS THE OPPORTUNITY? The Specialty Deposits Relationship Manager position develops and manages relationships within the Escrow, Title, Homeowner Association Property Management, Commercial Property Management, 1031 Exchange Accommodators, and Contractor Retention Escrows business segments for City National Bank. This key position is responsible for actively meeting the Treasury Services Deposits needs of both existing clients and prospective clients by presenting a variety of product solutions and providing responsive and exemplary service. The Relationship Manager manages the profitability and portfolio risk of the overall relationship and is responsible for the continued profitable growth of the assigned portfolio through active calling efforts, service and referrals. Adeptly identifying and promoting solutions to customer needs and maintaining an active calling program is essential for success. This position requires a high level of relationship management, communication, presentation and influencing skills and experience. The position may approve transactions within delegated authority. WHAT WILL YOU DO? - Focus to develop New Deposit Relationships. Prepare a Relationship Plan and calling schedule for each client or prospect in conjunction with the strategic business development program. Identify business opportunities and solicits referrals for Treasury Services or other Bank products or services from existing customers, a network of referral sources, and other professionals in the industry. - Develop a strong understanding of company, industry, business and needs to assist in client calling efforts. Set objectives for each relationship in terms of revenue/deposit contribution, etc. - Call on existing or prospective clients to discuss and promote Treasury Services and other Bank products and services in order to establish a total client banking relationship. Discuss opportunities and general business conditions; may assist in forecasting clients’ Treasury Services, credit and other banking needs to develop solutions to serve their financial needs. Partner with in product specialists, as necessary. - Negotiate transactions; prices Treasury Services products and services; documents and closes loan transactions. Utilizing approved pricing models as set by Treasury Services Deposits to assure profitability to CNB. Loans will meet bank guidelines and policy in regards to pricing and structure. Proposal to be reviewed with team leader and or department manager. - Ensure conformance with Bank policy and regulatory requirements. Exercise sound credit and risk judgment in approving transactions. Ensures the quality of all business introduced to the Bank. - Represent the Bank by actively participating in outside civic and community affairs, business and industry-related organizations, and other professional activities as appropriate. Including trade shows, lunch and dinner association meetings as required for successful marketing of CNB. - Interface and partner with other Bank departments as necessary. - Define responsibilities and coordinates objectives for all product areas in a relationship or transaction. Resolve all client needs and any internal issues. - Maintain and update Mycnb with sales calls for prospects and clients. Monitor and analyze relationship results and account activities. Determine client profitability. Make a recommendation regarding accounts to be further developed or eliminated. Prepare reports for management including providing monthly expense reports with proper detail. - Monitor portfolio for quality, risk and adherence to policy. Work with the appropriate staff departments to resolve issues. - Maintain awareness of competitive products, practices, rates and changes in market conditions. - Analyze problem areas and meets with client to develop solutions to minimize loss exposure. - Relationship in portfolio may contain numerous accounts requiring extensive operational expertise to manage workflow to match client needs, risk control and maximize cross selling potential - NEW Business Calling Effort: Pro-actively identifies, develops and builds NEW profitable relationships with clients consistent with the objectives of Treasury Services and the Bank to retain and deepen client relationships. - RETENTION Calling Efforts: Actively works with existing clients and develops prospects consistent with the Treasury Service business strategy to expand existing relationships and deposits to the Bank - MYCNB, record keeping and proper call report, expense report documentation follow up. Including all bank required training courses. WHAT DO YOU NEED TO SUCCEED? Required Qualifications* - Bachelor's Degree or equivalent - Minimum 5 - 8 years relationship management of Treasury Services Deposits based clients/portfolio in a financial services company - Minimum 3 years of Treasury Services / Treasury Deposits product sales and New business development in a financial services company Additional Qualifications - Superior understanding of all Treasury Services products and services applicable to target client segment. - Superior knowledge of Treasury Services policies and procedures, and Bank operations & operating policies and procedures. - Highly effective and demonstrated sales and marketing abilities. - Good credit analysis and accounting skills. - Capable of working well independently and in teams. - Has the ability to work autonomously in making sound business decisions and exercises appropriate level of authority commensurate with experience and responsibility. - Exceptional interpersonal, verbal, and written communication skills. WHAT'S IN IT FOR YOU? CompensationStarting base salary: $111,408 - $189,738 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: - Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date - Generous 401(k) company matching contribution - Career Development through Tuition Reimbursement and other internal upskilling and training resources - Valued Time Away benefits including vacation, sick and volunteer time - Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs - Career Mobility support from a dedicated recruitment team - Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

The Account Manager is responsible for growing and retaining their assigned Dodge Construction Network (Dodge) clients by proactively problem solving and determining the path to value for each customer.  The customers will primarily be small to medium businesses, including General Contractors, Subcontractors, and other verticals inside the commercial construction industry.  This is a full-time position and reports directly to the Director, Regional Sales.  Preferred Location   This a remote, home-office based role, and candidates must be located in the Eastern or Central Time Zone of the United States. Travel Requirements  A willingness to travel as needed for face-to-face meetings with accounts is required for this position. Essential Functions   - Responsible for building and maintaining strong relationships with existing clients to include understanding clients' needs, providing support and ensuring customer satisfaction  - Develop strategies to increase sales and revenue for existing clients including upselling additional products and services, negotiating contracts and identifying new opportunities within the account by developing and executing strategic account plans for key clients, outlining objectives, tactics, and timelines to maximize account growth and retention  - Develop relationships with existing clients that allow the Account Manager to uncover potential customer dissatisfaction early  - Overcome objections by reinforcing the value of the products they have purchased from Dodge through customer analytics and ongoing value selling  - Serve as the primary point of contact for clients, addressing their inquiries, resolving issues and drive value  - Collaborate with internal teams such as Marketing, Product and Customer Care to meet the clients' specific needs  - Act as a client advocate within the organization, ensuring that client feedback, concerns, and needs are communicated effectively to relevant departments for prompt resolution and product improvements. - wholly own the customer experience  - Provide training and support to clients on using products or services effectively.  This could include product demonstrations, training sessions and/or assistance in creating and updating their profile or saved searches  - Attain all KPIs designed to improve account retention, including contact rate, upsell, renewal and retention ratios  - Follow SOPs for all account interactions within standard CRM systems and other tools  - Ensure that you take advantage of all job, product, and industry-related training opportunities    - Overall, play a critical role in driving sales growth, fostering strong client relationships, while ensuring customer satisfaction and retention of assigned accounts  Education Requirement  Bachelor's degree in a related field and/or equivalent education and work experience. Required Experience, Knowledge and Skills   - 3+ years of relevant sales experience  - Proficiency with standard desktop applications (Word, Excel, PowerPoint)  - Ability to quickly learn and apply SaaS products  - Basic knowledge of the construction industry or the ability to learn it quickly  - High level of personal integrity with strong ownership of outcomes  - Excellent written and verbal communication skills  - Strong relationship-building and client-centric approach  - Ability to coach customers on best practices and identify pain points and solutions  - Empathetic, small-business growth mindset with the ability to identify meaningful customer opportunities  - Strong skills in collaboration, organization, problem-solving, decision-making, time management, and professional presentation  Preferred Experience, Knowledge and Skills   - Working in a SaaS-based environment   - Previous CRM or order management experience  About Dodge Construction Network   Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.   Dodge is the catalyst for modern construction.  Salary Disclosure  Annual Base Salary range: $60,000-$70,000 + UNCAPPED VARIABLE INCENTIVE!   This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network’s compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.  For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status.  A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances.   Reasonable Accommodation  Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email recruiting@construction.com.  Equal Employment Opportunity Statement  Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.  2026-46

• Own a portfolio of strategic clients as their primary point of contact and trusted advisor • Build deep, multi-threaded relationships with executive and operational stakeholders • Develop and maintain detailed account plans, including growth strategy, risks, and success metrics • Maintain accurate CRM records, forecasts, and opportunity tracking • Identify and execute upsell and cross-sell opportunities aligned to client goals • Partner with Solutions Consultants to deliver ROI-driven proposals and tailored demos • Drive commercial outcomes while maintaining a customer-first mindset • Monitor account health, usage trends, and engagement data • Proactively identify at-risk accounts and execute mitigation plans • Own renewal strategy in partnership with Sales and Customer Success leadership • Lead onboarding, adoption strategy, and ongoing success planning • Deliver training sessions, webinars, and strategic workshops • Ensure customers are fully leveraging Elite’s platform capabilities • Translate product value into measurable business outcomes • Act as internal customer advocate across Product, Engineering, Support, and Marketing • Provide structured feedback to influence roadmap priorities • Partner closely with Customer Success, Services, and Sales to deliver seamless customer experience • Perform other duties as assigned to support departmental and company objectives.