findIQ

• Support in planning and organizing events (trade fairs, customer events, internal events) — from research and coordination with external service providers to on-site support • Assistance in executing online marketing campaigns (e.g. email campaigns, landing pages, newsletters) in HubSpot • Maintaining and updating contacts, lists, and campaign data in HubSpot • Support in creating and preparing marketing content (social media posts, graphics, short videos), e.g. using Canva • Helping plan and post content on our social media channels (LinkedIn & Co.) • Support in preparing presentations, one-pagers, and marketing materials • General hands-on support for the marketing team in day-to-day operations - wherever an extra pair of hands is needed

• Lead the end-to-end ISO 27001 certification process, including scoping, gap analysis, implementation, and audit preparation • Design, document, and implement the Information Security Management System (ISMS) in line with ISO 27001 requirements • Conduct and manage internal risk assessments, risk treatment plans, and Statement of Applicability (SoA) • Monitor regulatory and compliance landscape to ensure ongoing alignment with ISO 27001 and relevant data protection requirements (e.g., GDPR) • Maintain certification status through periodic surveillance and recertification audits • Define Business Continuity and Disaster Recovery (BC/DR) policies and procedures • Manage and administer corporate IT systems, including user provisioning, access management, and device management (Jamf pro platform) • Own identity and access management (IAM) — including onboarding and offboarding workflows, SSO, and MFA setup • Administer and maintain cloud environments, SaaS tools, and internal infrastructure (Microsoft 365 & Microsoft Azure Ecosystem like Microsoft Entra ID, Conditional Access, MS Defender, etc.) • Provide IT support and troubleshooting for internal team members • Establish and enforce data classification, handling, and retention policies • Manage backup and recovery systems, ensuring data integrity and availability • Evaluate, research and implement new IT tools and technologies as the organization scales • Assist the Head of Operations in documenting tools, processes, and workflows across business systems

• Creation of graphics, illustrations, and video/motion assets for marketing and sales • Further development and maintenance of findIQ’s visual identity across all channels • Conceptualization, design, and implementation of marketing and communication materials (e.g., website assets, social media, presentations, campaign visuals) • Close collaboration with the marketing, sales, and product teams to present complex content in a visually understandable way • Design of trade show and event materials (e.g., roll-ups, flyers, presentations) • Optimization and maintenance of landing pages and website designs • Ensuring consistent branding across all communication channels

• You manage key accounts strategically and operationally and develop these relationships for the long term. • You analyze customer structures, identify growth opportunities, and work with your contacts to develop concrete measures to improve and expand collaboration. • You ensure the successful implementation of our solutions at the customer site and coordinate internal and external project stakeholders effectively. • You actively monitor market developments, identify relevant challenges early, and position FINDIQ as a strategic partner with suitable solutions. • You contribute entrepreneurial insight to the development of our customer strategy and actively shape processes and structures in Customer Success. • If suitable and interested, there is the opportunity to take on leadership responsibility in the medium term and help build your own team.

• Selling our digital product to machine manufacturers and operators – from mid-sized companies to global industrial corporations. • Guiding customers from initial contact to contract signing. • Acquiring new customers through cold outreach and networking. • Hybrid sales approach combining digital communication with traditional field sales. • Presenting our product in customer meetings as well as at industry events. • Contributing to the development of our sales strategy, organization and activities.

• Drive revenue growth across North America by acquiring customers in the mechanical engineering and industrial manufacturing sector. • Sell our digital AI solution to mid-sized machine manufacturers as well as global industrial enterprises. • Own the full sales cycle from initial discovery and qualification to contract negotiation and closing. • Build and manage a strong pipeline through structured prospecting and outreach, supported by our US Business Development Representative. • Present and position findIQ in one-on-one customer meetings, workshops, and at industry events and conferences. • Establish findIQ as a forward-thinking digital partner for machine manufacturers and operators. • Collaborate closely with leadership and product teams to align market feedback with strategy. • Contribute to building and refining our U.S. sales structures, processes, and go-to-market activities. • Help shape and scale our commercial presence in the American market with an entrepreneurial mindset.

• Close collaboration in an agile team close to the customer • A leading role in the expansion of our development team • Collaboration on a modern and tested software stack • Participation in the entire development cycle, from design to deployment • Diverse tasks in the frontend area, such as the development of new UI components and the integration of interfaces • Design and development of new functionalities and services in the backend of our webapp

• Close collaboration in an agile team close to the customer • A key role in expanding our development team • Collaboration on a modern and tested software stack • Design and development of new functionalities and services in the backend of our web app • Participation in the entire development cycle, from design to deployment

findIQ... ... is an early-stage, product-driven company where decisions are made quickly and ownership is real. You’ll partner closely with a thoughtful, structured, and deeply involved leader who values preparation, clear reasoning, and accountability - while giving you the autonomy to operate like a founder within your accounts. First U.S. Hire | Industrial Manufacturing & AI This is a rare opportunity to help build something from the ground up. As the first Account Manager in the U.S. at findIQ, you won’t just manage accounts - you’ll define how customer relationships are built, scaled, and measured in a new market. You’ll work with industrial manufacturing customers who are adopting AI to improve production, quality, and operational decision-making, and you’ll play a direct role in shaping how findIQ shows up in the U.S. What awaits you - Own the full customer lifecycle for U.S.-based industrial manufacturing accounts - Serve as the primary strategic partner to customers, building trust from first deployment onward - Translate complex manufacturing processes into clear, value-driven AI use cases - Establish repeatable account management and customer success processes for the U.S. market - Lead onboarding, adoption, business reviews, and renewal conversations - Act as the voice of U.S. customers internally, influencing product priorities and roadmap decisions - Identify expansion opportunities while managing risks proactively in an early-stage environment Your mission - You’ll be the first Account Manager in the U.S., with a blank canvas to build and improve - You’ll help establish findiq’s customer playbook, best practices, and success metrics - You’ll work with industrial manufacturing leaders solving real, high-impact operational problems - You’ll represent an applied AI product that delivers measurable value, not experimentation for its own sake - You’ll have direct access to leadership and product, with real influence on company direction - You’ll thrive in a low-bureaucracy, high-ownership early-stage environment What we expect - Experience working with industrial manufacturing customers, ideally in operations, production, quality, or process-focused environments - Background in Account Management, Customer Success, or solution-oriented roles within SaaS, industrial tech, or AI products - Comfort operating in ambiguity - you enjoy building structure where none exists yet - Strong communication skills with the ability to engage plant leaders, engineers, data teams, and executives - Practical understanding of AI, analytics, or advanced software applied to real-world manufacturing problems - High ownership mentality with the confidence to make decisions and learn quickly - Entrepreneurial mindset - you think beyond your role and care deeply about outcomes This is what sets the findIQ team apart: If you’re excited by the idea of being the first U.S. Account Manager at an early-stage AI manufacturing company - and want to help define how customers succeed at scale - this role at findIQ offers uncommon impact, visibility, and growth. Your profile What we offer An attractive salary: We offer fair remuneration with performance-related components. Trust: We give you what you need to become the best version of yourself. Flexible working: If you wish, your workplace can be predominantly remote, supplemented by occasional face-to-face appointments in Herford or at customer sites. A strong team: We work openly, appreciatively, and with genuine enthusiasm for what we are building together. Individual development: We give you the opportunity to grow professionally and personally—including through paid training, coaching, and personal learning time. Startup insights: You can expect close collaboration with and insights into the work of the founding team. Additional benefits: - Up to 1 month of “work from anywhere” (in an EU country). - Workations and regular team events. - Educational leave (voluntary). - 30 days of vacation. - Office pets (welcome by arrangement). - Charging stations for electric cars (at the Herford location). - Subsidies for further training and mobility. - Family-friendly working hours. - Diversity in action – be yourself. We are too. Why us? Curious to learn more? Apply online now by submitting your application documents. For more information, feel free to contact Senada at applications@findiq.de. This position doesn’t quite match what you’re looking for? Then send us an open application! We look forward to hearing from you!

findIQ... ...is a fast-growing, product-driven technology company at the intersection of artificial intelligence, software development, and industrial engineering. We help machine manufacturers and operators unlock operational excellence through applied AI solutions. We combine deep industrial expertise with cutting-edge technology to shape the future of manufacturing. We are now building our U.S. market presence and are looking for a Sales Manager who wants to play a key role in scaling our footprint across industrial manufacturing. findIQ is an equal opportunity employer and welcomes applications from all qualified individuals. What awaits you Your mission - Drive revenue growth across North America by acquiring customers in the mechanical engineering and industrial manufacturing sector. - Sell our digital AI solution to mid-sized machine manufacturers as well as global industrial enterprises. - Own the full sales cycle from initial discovery and qualification to contract negotiation and closing. - Build and manage a strong pipeline through structured prospecting and outreach, supported by our US Business Development Representative. - Present and position findIQ in one-on-one customer meetings, workshops, and at industry events and conferences. - Establish findIQ as a forward-thinking digital partner for machine manufacturers and operators. - Collaborate closely with leadership and product teams to align market feedback with strategy. - Contribute to building and refining our U.S. sales structures, processes, and go-to-market activities. - Help shape and scale our commercial presence in the American market with an entrepreneurial mindset. What we expect - Proven experience working with or selling to industrial manufacturing companies, specifically within the mechanical engineering or machinery sector. - Experience selling SaaS or PaaS solutions to industrial customers. - Strong digital affinity and confidence selling software-based products. - Ability to explain complex technical solutions in clear business terms. - Confidence engaging plant managers, operations leaders, engineers, and executives. - Entrepreneurial mindset and comfort operating in a growing, evolving environment. - Currently based in the United States, with valid authorization to work in the U.S., and willingness to travel within the country. This is what sets the findIQ team apart: - We take great responsibility for what we’re building together at findIQ. - We think in terms of potential and solutions – even when things get challenging. - We act with foresight – making decisions with the long term in mind and standing behind what we do. - We work independently, approach tasks proactively and take ownership of our daily work. - We treat people with openness, empathy and a positive view of humanity – both inside and outside the company. - We’re passionate about industry and technology – and we stay curious, bold and pragmatic. Your profile What we offer An attractive salary: We offer fair remuneration with performance-related components. Trust: We give you what you need to become the best version of yourself. Flexible working: If you wish, your workplace can be predominantly remote, supplemented by occasional face-to-face appointments at customer sites. A strong team: We work openly, appreciatively, and with genuine enthusiasm for what we are building together. Individual development: We give you the opportunity to grow professionally and personally—including through paid training, coaching, and personal learning time. Startup insights: You can expect close collaboration with and insights into the work of the founding team. Why us? Curious to learn more? Apply online now by submitting your application documents. For more information, feel free to contact Senada at applications@findiq.com. This position doesn’t quite match what you’re looking for? Then send us an open application! We look forward to hearing from you!