Elite Technology

• Achieve and exceed quarterly and annual sales targets by acquiring new Elite customers across assigned U.S. and Canadian territories. • Work qualified leads and RFP’s through an enterprise sales cycle, maintaining up-to-date follow-ups and actions from lead to close. • Identify, prospect, and qualify new opportunities through research, networking, and outbound engagement with target law firms. • Lead end-to-end sales cycles, delivering compelling value propositions to attorneys, finance leaders, and C-suite executives. • Establish and nurture strong relationships with client stakeholders, acting as a trusted advisor who understands their challenges and business objectives. • Partner with internal marketing, pre-sales, and channel teams to create effective go-to-market strategies and account plans. • Maintain in-depth understanding of 3E and eBillingHub capabilities, competitive landscape, and evolving customer needs. • Use ROI analysis, cost modeling, and data-driven insights to educate and persuade prospective clients. • Maintain accurate sales records and pipeline data in Salesforce.com, providing reliable forecasts and performance insights. • Perform other duties as assigned to support departmental and company objectives.

• Aggressively source, screen, interview select, and close qualified candidates on a national basis for the company and our clients • Develop sourcing strategies to generate a steady flow of applicants by developing searches based upon job requirements • Provide proactive solutions to staffing issues in consultation with client groups • Maintain job candidates using all available standard methodologies and investigating alternative, creative sourcing techniques to meet the needs of assigned client groups • Comply with EEO, OFCCP and Affirmative Action Plan goals and maintain compliance with company policies

• Provide strategic leadership and governance for all delivery operations across the UK, EMEA, and APAC regions, ensuring consistent methodologies, quality standards, resource utilization, and successful customer outcomes. • Lead and develop a global delivery organization, including Directors, Managers, Project Managers, and Consultants, with responsibility for performance management, workforce planning, succession planning, employee development, and overall team effectiveness. • Establish and maintain delivery governance frameworks, monitoring project health, risks, escalations, financial performance, delivery metrics, and operational effectiveness to drive continuous improvement and customer satisfaction. • Partner closely with Sales and Customer Success teams to support pre-sales activities, delivery scoping, implementation planning, customer adoption, renewals, and expansion opportunities. • Serve as the senior escalation point for complex, high-risk, or strategic customer engagements, ensuring timely resolution and successful delivery outcomes. • Collaborate cross-functionally with Product, Technology, Customer Support, and Customer Success teams to enhance the customer experience, influence product direction, and ensure seamless delivery, go-live, and post-implementation support. • Drive strategic initiatives that improve customer satisfaction, operational efficiency, delivery scalability, time-to-value, and adoption of new tools, processes, and methodologies. • Act as a key member of both the Global Delivery Services Leadership Team and UK Leadership Team, contributing to organizational strategy, regional execution, culture, employee engagement, and business growth. • Build and maintain strong relationships with internal and external stakeholders, including executive leadership, customers, and strategic partners, ensuring alignment on business objectives and delivery priorities. • Perform other duties as assigned to support departmental and company objectives.

• Recruit, manage, motivate, and coach engineering talents of diverse practices (QA, automation, Dev, DevOps), different seniority levels & working locations (remote work). • Handle the delivery of applications your team work with, prioritizing work and acting as point of contact for the team when needed. • Utilize Agile methodology (Scrum) to manage and deliver efficiently, ensuring adherence to company SDLC standards. • Partner with Product Managers & Architects to align on strategy, priorities and delivery execution for the applications you are accountable for. • Work with Technology Operations team to define deployment & operation of the applications you handle. • Provide oversight and review of solution design, estimations, technical sequencing, and code quality to ensure alignment with standards, timelines, and business objectives. • Liaise with Sales, Services, Support teams and Customers to discuss matters related to applications owned by you. • Provide high-level effort estimates for planning and prioritization, based on input from engineering teams. • Build and support a results-oriented culture, fostering innovation, accountability, team collaboration, and empathy. • Perform other duties as assigned to support departmental and company objectives.

Role Description ERS ELITE is seeking a highly motivated and experienced Veteran Recruiter/Sourcer to join our team. This role is designed for active-duty military personnel transitioning to civilian careers through the DOD SkillBridge Program. As a Veteran Recruiter/Sourcer, you will play a vital role in: - Identifying, recruiting, and connecting skilled veterans with rewarding careers as automotive technicians. - Developing strategic partnerships. - Engaging with veteran organizations. - Promoting career opportunities in the automotive industry. This remote position offers an excellent opportunity to gain recruitment experience, build a strong network, and contribute to the success of veterans transitioning into civilian careers. Qualifications - Active-Duty Military Status – Must be currently serving and eligible for the DOD SkillBridge Program. - 180 Days or Less of Service Remaining – Applicants must have six months or less left in the military to qualify. Requirements - Recruiting or Sourcing Experience – Prior experience in talent acquisition or recruiting is preferred. - Military Occupational Specialty Knowledge – Familiarity with automotive and mechanical military job roles is a plus. - Automotive Industry Knowledge – Understanding of technical skills required for automotive technician roles. - Communication & Interpersonal Skills – Ability to engage with veterans, hiring managers, and industry partners. - Adaptability & Problem-Solving – Ability to multitask and thrive in a fast-paced environment. - Team Player – Strong collaborative mindset to work effectively with cross-functional teams. Benefits - Complete medical, dental, and vision plans are available. - 401(k) retirement plan options with employer contributions. - Standardized holiday season break, in addition to accrued 3 weeks of vacation time and paid time off (PTO).

• Define and implement the data architecture strategy for our SaaS platform. • Define a data platform that allows strong data governance, sound operational control, and the flexibility needed by end customers. • Lead the design and guide the development of scalable models, data pipelines, and data warehouses / lakes using Azure Fabric. • Collaborate with product teams to understand data requirements and translate them into technical solutions. • Ensure data integrity, security, and compliance with industry standards and regulations. • Develop and maintain a data governance framework. • Oversee the implementation of data integration, ETL processes, and data migration strategies. • Design and implement advanced analytics and reporting solutions to support business decision-making. • Partner with other architects and engineers to design and deliver AI solutions using the most current AI practices. • Mentor and guide junior data engineers and architects. • Perform other duties as assigned to support departmental and company objectives.​

Role Description COMPANY has an immediate need for a full-time Senior Claims Examiner to support our workers compensation department. This position is offered as a fully remote work from home opportunity and the schedule for this position is Monday-Friday at 37.5 hours a week. The Senior Claims Examiner will adjust workers’ compensation claims from inception through settlement and closure, ensuring timely processing of claims and payment of benefits, managing, and directing medical treatment, setting reserves, and negotiating settlements. Qualifications - High School Diploma or equivalent (GED) required for all positions - AA/AS or BA/BS preferred but not required - The Texas 03 Workers’ Compensation license is required - The 08 All Lines License is preferred - 3+ years recent workers compensation claims handling experience required - At least 5 years of workers compensation claims experience preferred - Solid knowledge of workers compensation laws, policies, and procedures - Completion of IEA or equivalent courses - Proficiency in determining case value and negotiating settlements - Understanding of medical and legal terminology - Mathematical calculating skills - Well-developed verbal and written communication skills with strong attention to detail - Excellent organizational skills and ability to multi-task - Ability to type quickly, accurately and for prolonged periods - Proficient in Microsoft Office Suite - Ability to learn additional computer programs - Reasoning ability, including problem-solving and analytical skills - Ability to be trustworthy, dependable, and team-oriented - Seeks to include innovative strategies and methods to provide a high level of commitment to service and results - Ability to demonstrate care and concern for fellow team members and clients in a professional and friendly manner - Acts with integrity in difficult or challenging situations Requirements - Must be able to reliably commute to meetings and events as required by this position Benefits - COMPANY is dedicated to fair and equitable compensation for our employees that is both competitive and reflective of the market. - The estimated rate of pay can vary depending on skills, knowledge, abilities, location, labor market trends, experience, education including applicable licenses & certifications, etc.

• Contribute to system and component-level test architecture design, collaborating with engineers and architects to evaluate options and make sound technical decisions. • Own end-to-end technical execution of key quality initiatives, from design through delivery, proactively identifying and mitigating risks and dependencies. • Lead cross-team initiatives and influence platform-level decisions • Uphold high engineering standards by actively participating in code reviews and applying best practices in CI/CD, testing, observability, and DevOps. • Define performance benchmarks, SLOs, and acceptance thresholds in collaboration with engineering and product stakeholders; drive resolution of performance regressions through root cause analysis and actionable recommendations • Partner closely with Product, UX, QA, Security, and Infrastructure teams to deliver solutions that meet both functional and non-functional requirements. • Lead complex incident response and technical root cause analysis, including on-call participation • Mentor and support engineers, fostering strong engineering judgment, collaboration, ownership, and continuous learning. • Remain deeply hands-on, contributing high-quality, production-ready code to critical components and complex problem areas. • Balance short-term delivery with long-term technical health • Troubleshoot and resolve/investigate complex production issues and test failures, applying strong diagnostic and problem-solving skills to root cause analysis. • Support alignment between product priorities and technical execution, contributing to predictable, high-quality delivery. • Perform other duties as assigned to support departmental and company objectives.

• Contribute to system and component-level architecture design, collaborating with engineers and architects to evaluate options and make sound technical decisions. • Own end-to-end technical execution of key initiatives, from design through delivery, proactively identifying and mitigating risks and dependencies. • Lead cross-team initiatives and influence platform-level decisions • Uphold high engineering standards by actively participating in code reviews and applying best practices in CI/CD, testing, observability, and DevOps. • Partner closely with Product, UX, QA, Security, and Infrastructure teams to deliver solutions that meet both functional and non-functional requirements. • Lead complex incident response and technical root cause analysis, including on-call participation • Mentor and support engineers, fostering strong engineering judgment, collaboration, ownership, and continuous learning. • Remain deeply hands-on, contributing high-quality, production-ready code to critical components and complex problem areas. • Balance short-term delivery with long-term technical health • Troubleshoot and resolve complex production issues, applying strong diagnostic and problem-solving skills. • Support alignment between product priorities and technical execution, contributing to predictable, high-quality delivery. • Perform other duties as assigned to support departmental and company objectives.

• Ability to work through substantial lists of inbound leads, target prospects and strategic accounts. • Adhering to and refining talk tracks, delivering a meaningful value statement, and executing against targeted campaigns. • Engage with prospects through cold calls using a web dialer, and emails using a high velocity sales tool. • Secure high-quality meetings between potential clients and Sales, ensuring a smooth transition with accurate scheduling time, date, and strong attendance rates. No show attendance will be measured. • Follow up on leads and scheduled appointments that were not accepted and re-nurturing them into qualified accepted opportunities. • Maintain accurate records of leads, outreach activities, and engagement progress within our CRM system. • Analyze outreach effectiveness and adjust messaging and approach to improve conversion rates. • Partner with Account Executives & Marketing to align on target accounts and improve meeting quality. • Leverage marketing, sales tools and emerging technologies, including AI-enabled tools, to improve efficiency and personalization. • Act as a resource to other SDRs, sharing best practices and supporting team development. • Able to redirect customers to appropriate resources for specific support resolution (e.g. own positive customer experience). • Continue self-learning on product platforms and value propositions. • Perform other duties as assigned to support departmental and company objectives.