Introduction Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way. How you'll make an impact The Accounts Receivable Manager will lead and manage a team of Accounts Receivable Associates, Team Leads, and Specialists, overseeing the entire Accounts Receivable process for one or more divisions to monitor the accuracy and efficiency of the process while complying with internal controls and ensuring a high level of internal customer satisfaction. This role involves implementing process improvements, coaching the team on resolving complex Accounts Receivable issues, and collaborating with various departments to optimize Accounts Receivable procedures. The ideal candidate will have strong leadership skills, extensive experience in Accounts Receivable or other finance operations, familiarity with concepts such as productivity and cost-per-transaction, with a demonstrated record of continuous improvement. Key Responsibilities: - Lead and manage a team of Accounts Receivable Associates and Analysts, providing guidance, mentorship, and support. - Collaborate with finance, IT, and other departments to ensure seamless integration and optimization of Accounts Receivable processes. - Oversee the end-to-end process of acquisition conversions to the NAC. - Collaborate with the offshore team to prepare and present weekly project status reports to the M&A conversion team. - Ensure timely and efficient completion of conversions with the offshore team. - Work closely with all resources, including the M&A Team, NAC, and branches, to facilitate smooth operations. - Identify opportunities for process improvements and implement innovative solutions to enhance Accounts Receivable operations. - Prepare and present regular reports on Accounts Receivable operations performance to senior management. - Foster a culture of excellence and continuous improvement within the Accounts Receivable team. About You Required: - Associate's degree and 5 years of related experience required. - Requires some functional and industry experience and/or expertise. Preferred: - Strong experience in Insurance Accounting - Experience with Applied EPIC and/or other AMS platforms - Bachelor’s degree in Finance, Accounting, Business Administration, or a related field preferred. - Minimum of 10 years of experience in Accounts Receivable, finance, or a related area, focusing on complex Accounts Receivable operations. - Minimum of 5 years of leadership experience. - Solid understanding of Accounts Receivable systems, processes, and best practices. - Excellent proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). - Excellent analytical and problem-solving abilities. - Robust verbal and written communication skills, with strong interpersonal skills and a high level of self-awareness. - Ability to manage multiple priorities and effectively report upwards on the status of others' work. - Strong presentation skills. - Demonstrated record of continuous improvement in Accounts Receivable or finance operations. - Familiarity with productivity metrics and cost-per-transaction concepts. - Experience in implementing process improvements and innovative solutions. - Ability to travel as required. #APIntegration #LI-TL1 Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave Other benefits include: - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

• Review and analyze open accounts using daily ageing reports • Manage assigned customer accounts through outbound and inbound collection calls and email communication • Collect customer payments in line with agreed payment terms and follow up on payment commitments • Monitor payment activities to ensure timely collection of receivables • Escalate non-payment or lack of response in a timely and compliant manner • Provide customer support by sending statements, processing refunds, handling account adjustments, and resolving billing issues • Coordinate and follow up with Sales and Operations teams regarding customer accounts • Maintain daily and weekly trackers and perform self-quality checks • Ensure adherence to internal controls, compliance requirements, and company policies • Act as a liaison between Customers, Sales, Billing, and internal departments to ensure smooth transaction flow • Follow and update Standard Operating Procedures (SOPs)

• Collaborate closely with assigned international market teams including Control, Franchise Administration, Legal, and Planning. • Ensure the accuracy, consistency, and integrity of all data recorded within the Accounts Receivable system. • Proactively communicate with cross-functional stakeholders across multiple regions to support timely cash application, reconcile account balances, and maintain up-to-date and reliable financial records. • Contribute to process improvements by identifying inefficiencies, enhancing data validation procedures, and supporting initiatives that strengthen the overall quality and transparency of AR reporting.

• Manage the accounts receivable process, including invoicing, follow-up, and collections • Reconcile customer accounts and maintain accurate records • Analyze accounts receivable data and provide regular reports to management • Develop and implement strategies to improve cash flow and reduce outstanding receivables • Collaborate with the finance team to ensure compliance with accounting standards and policies • Provide excellent customer service to clients and resolve any billing-related inquiries • Stay up-to-date with industry trends and best practices in accounts receivable management • Perform other duties as assigned