• Assess technical feasibility and optimize work methods. • Translate the design into an executable on-site approach. • Develop and monitor execution plans from procurement to handover. • Ensure efficient, safe execution within budget, quality and schedule. • Lead the site and steer the construction project effectively. • Manage site budget and procurements (in consultation with the purchasing department). • Conduct negotiations with the client and subcontractors.

• Troubleshoot end user connectivity from/to office and datacenters. • Support and troubleshoot on premise client network stack including switches, routers, access points, and circuits e.g. DIA’s and P2P. • Be able to support any specific client requirements for voice/video/security from 3rd party Vendors. • Create, manage, and troubleshoot next-generation firewall rules sets from vendors including Palo Alto, Meraki, and Juniper Networks. • Support IPSec VPNs with a variety of hardware, policy-based routing and a variety of cloud based computing and multi-site, multi-platform connectivity. • Be able to work directly with high profile clients to understand the needs and potential issues they are experiencing with network infrastructure. • Record all work activities in a timesheet in our ticketing system (ConnectWise). • Effectively communicate with both clients and peers ensuring timely responses. • Participate in on-call rotation.

• Install, configure, and test hardware systems, including people counting sensors and peripherals. • Conduct site surveys to assess requirements for safe and efficient installations. • Diagnose and resolve technical issues on-site or remotely, ensuring minimal downtime for clients. • Carry out scheduled maintenance and system upgrades. • Maintain accurate documentation of all service activities, including reports and timesheets. • Liaise with internal teams to coordinate project timelines and resolve escalations. • Ensure compliance with company standards and health & safety regulations during all field activities. • Represent the company professionally, delivering timely and courteous service. • Participate in weekend on-call rotation for remote support.

• Define the future of banking in the cloud • Operate end to end to enable Capital One credit cards on the next generation credit card processing system • Design and implement solutions that power our business from credit card issuance to settlements • Drive innovation and shape future credit card processing • Mentor internal talent and actively recruit to build our community