• Troubleshoot end user connectivity from/to office and datacenters. • Support and troubleshoot on premise client network stack including switches, routers, access points, and circuits e.g. DIA’s and P2P. • Be able to support any specific client requirements for voice/video/security from 3rd party Vendors. • Create, manage, and troubleshoot next-generation firewall rules sets from vendors including Palo Alto, Meraki, and Juniper Networks. • Support IPSec VPNs with a variety of hardware, policy-based routing and a variety of cloud based computing and multi-site, multi-platform connectivity. • Be able to work directly with high profile clients to understand the needs and potential issues they are experiencing with network infrastructure. • Record all work activities in a timesheet in our ticketing system (ConnectWise). • Effectively communicate with both clients and peers ensuring timely responses. • Participate in on-call rotation.

• Install, configure, and test hardware systems, including people counting sensors and peripherals. • Conduct site surveys to assess requirements for safe and efficient installations. • Diagnose and resolve technical issues on-site or remotely, ensuring minimal downtime for clients. • Carry out scheduled maintenance and system upgrades. • Maintain accurate documentation of all service activities, including reports and timesheets. • Liaise with internal teams to coordinate project timelines and resolve escalations. • Ensure compliance with company standards and health & safety regulations during all field activities. • Represent the company professionally, delivering timely and courteous service. • Participate in weekend on-call rotation for remote support.

• Define the future of banking in the cloud • Operate end to end to enable Capital One credit cards on the next generation credit card processing system • Design and implement solutions that power our business from credit card issuance to settlements • Drive innovation and shape future credit card processing • Mentor internal talent and actively recruit to build our community

• Lead cross-functional efforts to perform safety analyses and identify potential hazard and their causes, assess safety risks (qualitatively and quantitatively), support the definition of safety requirements, inform design decisions, propose mitigations, and support verification strategies • Participate in software, and product design and readiness reviews and discussions to help ensure that safety mitigations and requirements are addressed and ensure the safety mitigations are working effectively in the field • Provide guidance on the adoption and adaptation of relevant safety standards, and industry best practices, and help ensure Waymo and its partners comply with relevant safety regulations • Evaluates the continued effectiveness of implemented risk control strategies; supports the identification of new hazards • Provide leadership in defining, implementing, and improving relevant System Safety processes while promoting our safety culture inside Waymo • Provide leadership in integrating the System Safety Methodology with other methodologies of the Waymo safety framework