• Lead end-to-end Salesforce project delivery including planning, execution, monitoring, and closure. • Manage scope, schedule, budget, risks, and dependencies across multiple workstreams. • Drive Agile ceremonies including sprint planning, backlog grooming, and retrospectives. • Ensure alignment between business requirements and technical delivery. • Provide technical oversight across Salesforce Financial Services Cloud, Sales Cloud, and Service Cloud implementations. • Review solution architecture, integrations, data migration, and customization strategies. • Collaborate with architects and developers to ensure scalable and secure solutions. • Ensure adherence to Salesforce best practices and governance standards. • Act as primary liaison between business stakeholders, IT teams, and leadership. • Facilitate requirement workshops and solution discussions. • Provide regular status updates, risk reports, and executive communications. • Manage vendor and partner coordination if applicable. • Oversee configuration and development activities including Flows, Apex, LWC, integrations, and security models. • Ensure successful deployment planning and release management. • Monitor testing cycles including SIT and UAT. • Ensure production readiness and hypercare support. • Support FSC implementations including customer 360, financial accounts, relationship models, and service processes. • Drive sales pipeline management using Sales Cloud. • Support service operations through Service Cloud case management and omnichannel capabilities. • Establish delivery standards, coding best practices, and documentation governance. • Track KPIs, SLAs, and project success metrics. • Ensure compliance with security and regulatory requirements. • Drive continuous improvement initiatives.

• Design and develop custom Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, and Flows. • Configure Salesforce features including security model, automation, reports, dashboards, and data models. • Implement FSC features including insurance processes. • Develop Sales Cloud and Service Cloud solutions including opportunity management and case management workflows. • Translate functional requirements into scalable technical designs. • Prepare Technical Design Documents (TDD). • Ensure solutions follow Salesforce best practices and governor limits. • Participate in architecture and design discussions. • Develop integrations using REST/SOAP APIs and middleware such as MuleSoft. • Support data migration, data quality improvements, and data governance. • Implement platform events and asynchronous processing where required. • Perform code reviews and enforce coding standards. • Develop unit tests and maintain high code coverage. • Support CI/CD pipelines and DevOps processes. • Support release management and deployments. • Work closely with Business Analysts, Architects, and QA teams. • Participate in sprint planning, backlog refinement, and technical estimations. • Support defect resolution and production support activities. • Mentor junior developers and provide technical guidance. • Identify technical risks and propose mitigation strategies. • Drive performance optimization and technical debt reduction. • Promote reusable components and development standards.

Company Description Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. From prototype to real-world impact - be part of a global shift by doing work that matters. Job Description - Design, develop, and implement customized Salesforce solutions using Apex, Lightning Components (LWC/Aura), and Visualforce. - Lead architecture discussions and provide scalable, maintainable solutions. - Integrate Salesforce with external systems using REST/SOAP APIs and middleware tools. - Develop and maintain backend services using Java (Spring Boot preferred). - Customize Salesforce Sales Cloud, Service Cloud, or Experience Cloud based on business needs. - Write clean, testable, and efficient code following best practices. - Collaborate with cross-functional teams including product managers, QA, and DevOps. - Perform code reviews, enforce standards, and mentor junior developers. - Troubleshoot production issues and optimize performance. Qualifications Required: - 7+ years of overall software development experience - 5+ years of hands-on Salesforce development experience - Strong expertise in: - Apex, SOQL, SOSL - Lightning Web Components (LWC) / Aura - Salesforce APIs and integrations - Solid experience with Java (Spring, REST APIs, microservices architecture) - Experience with CI/CD tools (Git, Jenkins, Copado, or similar) - Strong understanding of Salesforce data modeling and security model - Experience working in Agile/Scrum environments - Strong problem-solving and analytical thinking - Excellent communication and stakeholder management skills - Ability to lead technical initiatives and mentor team members Preferred: - Salesforce certifications (Platform Developer I/II, Architect certifications are a plus) - Experience with cloud platforms such as Google Cloud or AWS or Azure - Familiarity with DevOps practices and tools - Exposure to enterprise integration patterns and middleware Additional Information Discover some of the global benefits that empower our people to become the best version of themselves: - Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus; - Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership; - Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences; - Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme; - Health: Global internal wellbeing programme, access to wellbeing apps; - Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations. Additional Employee Requirements - Participation in both internal meetings and external meetings via video calls, as necessary. - Ability to go into corporate or client offices to work onsite, as necessary. - Prolonged periods of remaining stationary at a desk and working on a computer, as necessary. - Ability to bend, kneel, crouch, and reach overhead, as necessary. - Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary. - Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary. - For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary. - For positions that require business travel and/or event attendance, a valid driver’s license and acceptable driving record are required, as driving is an essential job function. *If requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship. USA Benefits (Full time roles only, does not apply to contractor positions) - Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options - Flexible Spending Accounts (Medical, Transit, and Dependent Care) - Employer Paid Life Insurance and AD&D Coverages - Health Savings account paired with our low-cost High Deductible Medical Plan - 401(k) Safe Harbor Retirement plan with employer match with immediately vest At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.

Role Description A public sector-focused organization is seeking an experienced Salesforce Developer to support the implementation and enhancement of enterprise Salesforce solutions. The consultant will be responsible for designing, developing, and maintaining scalable Salesforce applications, with a focus on case management, workflow automation, and system integrations. Key Responsibilities - Build and customize Salesforce solutions using: - Declarative tools (Flows, OmniStudio, Validation Rules) - Programmatic tools (Apex, Lightning Web Components - LWC) - Develop automation to support business processes and case management workflows - Create and maintain: - Flows - Apex classes - Custom components - Maintain technical design documentation, deployment scripts, and configuration guides - Ensure adherence to data privacy, security controls, and governance standards - Integrate Salesforce with external systems using: - REST/SOAP APIs - Named Credentials - Middleware tools (e.g., MuleSoft or similar platforms) - Implement complex logic for domain-specific use cases (e.g., eligibility, payments) - Develop and maintain unit tests and participate in code reviews - Support User Acceptance Testing (UAT) and deployment activities - Participate in CI/CD pipelines and sandbox environment management - Collaborate with architects, business analysts, project managers, and QA teams - Provide production support, troubleshooting, and system enhancements - Refactor and optimize solutions based on evolving requirements and compliance needs - Support integration with: - Contact center / CTI platforms - Enterprise Single Sign-On (SSO) solutions - Develop and implement new workflows to enhance system capabilities Qualifications - Minimum 5 years of Salesforce development experience - Minimum 3 years of hands-on experience with: - Apex - Lightning Web Components (LWC) - Visualforce - Salesforce Flow - Strong understanding of: - Salesforce data model - Security model and access controls - Experience with Service Cloud and/or Experience Cloud - Experience developing case management solutions, preferably in public sector environments - Proficiency in web technologies: - HTML - CSS - JavaScript - jQuery - Experience with API integrations and DevOps tools - Strong understanding of CI/CD processes and version control Requirements - Certifications (Required): - At least one of the following: - Salesforce Platform Developer Certification - Salesforce Administrator Certification - Salesforce App Builder Certification Preferred Skills - Experience working with public sector or government-focused Salesforce implementations - Experience with middleware/integration platforms (e.g., MuleSoft) - Familiarity with contact center integrations (CTI) - Experience implementing SSO and secure access solutions