Role Description Serve as a Revenue Cycle Lead responsible for overseeing the design, implementation, optimization, and strategic direction of financial and revenue processes within the Oracle Health EHR platform across Claritev client engagements. This role ensures efficient end-to-end revenue cycle performance, supports operational excellence, and drives financial outcomes through data-driven leadership and cross-functional collaboration. Qualifications - Minimum Bachelor's Degree, or 7 equivalent years of related experience. - 7+ years of experience with Oracle Health (Cerner Millennium) EHR applications, with a strong track record of delivering successful products. - Experience with healthcare regulations and governing bodies (e.g., HIPAA, CMS, The Joint Commission) and project management tools/methodologies (e.g., Agile, Waterfall). - Strong analytical, problem-solving, and decision-making skills with a proactive approach to identifying and solving challenges. - Excellent communication and stakeholder management abilities, including the ability to present ideas clearly and respond to inquiries effectively. - Knowledge of Healthcare industry and understanding all major workflows associated with specific Oracle Health EHR solutions. - Strong organizational skills with the ability to manage multiple tasks and adjust priorities in a dynamic environment. - Proven ability to coordinate and collaborate across multiple teams or departments. - Skilled in building positive working relationships across various levels and functions. - Effective at fostering trust and rapport with both internal and external stakeholders. - Dedicated to delivering high-quality service and ensuring timely resolution of issues. - Strategic thinker who understands broader business goals and takes initiative to drive value. - Ability to use software, hardware, and peripherals related to job responsibilities, including MS Office. - Ability to work independently as well as part of a team. - Individual in this position must be able to work in a standard office environment which requires sitting and viewing monitor(s) for extended periods of time, operating standard office equipment such as, but not limited to, a keyboard, copier and telephone. Requirements - Provide executive-level leadership across all areas of the revenue cycle, including patient access, charge capture, coding, billing, claims, denials, and collections. - Assess current client revenue cycle operations and develop strategies to improve financial performance, workflow efficiency, and compliance. - Translate operational, clinical, and financial requirements into scalable processes, policies, and system configurations. - Lead implementation, optimization, and stabilization of revenue cycle systems and workflows, including integration with EHR and third-party platforms. - Partner with client executives, operational leaders, and technical teams to ensure alignment across finance, clinical operations, and IT. - Support go-live, transition planning, root-cause resolution, and post-implementation activities. - Mentor and guide revenue cycle consultants, analysts, and project teams to strengthen operational capability and standardization. Benefits - Medical, dental and vision coverage with low deductible & copay. - Life insurance. - Short and long-term disability. - Paid Parental Leave. - 401(k) + match. - Employee Stock Purchase Plan. - Generous Paid Time Off – accrued based on years of service. - 10 paid company holidays. - Tuition reimbursement. - Flexible Spending Account. - Employee Assistance Program. - Sick time benefits – for eligible employees, one hour of sick time for every 30 hours worked, up to a maximum accrual of 40 hours per calendar year, unless the laws of the state in which the employee is located provide for more generous sick time benefits. Compensation The salary range for this position is $140-160K. Specific offers take into account a candidate’s education, experience and skills, as well as the candidate’s work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity. EEO Statement Claritev is an Equal Opportunity Employer and complies with all applicable laws and regulations. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status. Application Deadline We will generally accept applications for at least 5 calendar days from the posting date or as long as the job remains posted.

Become a part of our caring community and help us put health first The Certified Pharmacy Technician takes in-bound phone calls from patients and providers. Enter prescription orders into the system. Also support Pharmacists and Patients by ensuring adherence to Specialty Rx specific operational programs developed to improve health outcomes which includes effective communication with patients and providers. Typically focus decisions on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follow standard practices that allow for some opportunity for interpretation/deviation and independent discretion. Position Hours: An 8-hour shift Monday-Friday from 8am - 4:30pm EST Use your skills to make an impact Required Qualifications: - Must have an active license with the Board of Pharmacy in the state of residence (Ohio, Arizona or Florida) - Must be certified by the Pharmacy Technician Certification Board (PTCB) or through ExCPT - Experience as a Pharmacy Technician OR call center experience in a pharmacy or related call center setting - Critical thinker who can anticipate member/customer needs and take initiative, ask the right questions and deliver the highest quality customer experience - Problem solver who can find viable solutions that meets member/customer needs, absent from all ideal resources - Moderate working knowledge of Excel Preferred Qualifications: - Working knowledge of RxNova, CRM and/or ScriptMed - Experience using multiple computer applications simultaneously and strong data entry skills Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $40,000 - $52,300 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people to their next great opportunity. Who We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android. Summary: The RevOps Technology & Automation team owns the systems, tech, and AI tools that help GTM teams generate revenue. Our mission is to maximize the effectiveness of ZipRecruiter’s go-to-market capabilities by bringing data-driven decision-making, strategy development, and operational optimizations to our teams. The Senior Revenue Operations Business Analyst will be key in enabling ZipRecruiter's sales, marketing, support, and leadership teams to achieve measurable ROI. This role involves close collaboration with these teams and IT to implement workflow automation and drive the adoption of AI technologies. The ideal candidate will have exceptional communication, technical skills, and knowledge of the sales pipeline processes. We are looking for a high-performing analyst to join our team and play a key role in managing our tech stack and lead enrichment solutions. You will work closely with sales, finance, and leadership teams to conduct analysis that drives decisions related to our sales technology and automation processes leveraging AI agents. Key Focuses: - System Ownership & ROI: Act as the primary administrator and subject matter expert for our GTM tech stack such as Glean, ZoomInfo, LinkedIn Sales Navigator, and Lightcast, ensuring these tools drive quantifiable ROI. - Workflow Automation: Identify bottlenecks in the sales process and build automated solutions into existing or new workflows to increase GTM velocity. - AI Adoption: Lead the charge in implementing and driving the adoption of AI tools within our revenue teams to optimize performance and efficiency. - Lead Enrichment & Pipeline Strategy: Manage and optimize lead enrichment processes and drive pipeline solutions to ensure our sales teams are working with high-quality, actionable data. - Cross-Functional Projects: Lead projects and build consensus with stakeholders to make data-driven decisions on growth strategy, ROI analysis, and operational optimizations. - Performance Metrics: Develop new metrics and dashboards to identify trends, capitalize on operational improvement opportunities, and prove the impact of our tech investments. Minimum Qualifications: - 3+ years of experience in revenue operations, business process roles, or strategic analytical roles at a high-growth company. - Tech Stack Expertise: Proven experience managing or implementing GTM tools (e.g., ZoomInfo, LinkedIn Sales Navigator, or similar lead enrichment platforms). - Automation Mindset: A proactive thinker looking to build processes and technical workflows that scale. - Analytical Power: A passion for turning complex data sets into meaningful business insights with a focus on business impact. - Technical Skills: Basic data architecture and process optimization experience required - Communication: Strong written and verbal communication skills with the ability to interface with various stakeholders and leaders throughout the organization. - Problem Solving: Detail-oriented with the ability to problem-solve in both individual and group settings. - Academic Background: Degree in Finance, Economics, Computer Science, or a similar quantitative discipline. Preferred Qualifications: - Experience implementing AI-driven tools for revenue or GTM teams and driving adoption across multiple stakeholders. - Familiarity with additional lead enrichment or AI platforms (e.g., Glean, ZoomInfo). - Advanced data visualization skills with tools like Tableau, Power BI, or Looker. - Experience leading cross-functional projects that optimize sales processes or improve pipeline quality. - Experience building metrics, dashboards, or reporting frameworks to measure ROI of tech and automation investments. As part of our team you’ll enjoy: - Competitive salary - Exceptional benefits package - Flexible Vacation & Paid Time Off - Employer-matched 401(k) plan #LI-Remote The US base salary range for this full-time position is $110,000-142,500. Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations. Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits. ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics. Privacy Notice: For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at: https://www.ziprecruiter.com/careers/job-applicant-privacy-notice

Array Behavioral Care is the nation's leading virtual psychiatry and therapy practice. As the leading mental health provider, Array is on a mission to transform access to quality, timely behavioral health care through innovative telepsychiatry solutions and services that span the entire care continuum, from the hospital to the home. Array partners with an extensive network of hospitals, health systems, community healthcare organizations, and payors to improve access and deliver the highest quality of care to patients. ABOUT THE ROLE The Revenue Cycle Management Patient Services Coordinator is responsible for delivering responsive, high-quality support to both internal and external stakeholders through phone, email, and billing systems. This position plays a key role in maintaining efficient revenue cycle operations by supporting accounts receivable activities, addressing workflow issues, and ensuring accurate and timely processing of billing related tasks. The Revenue Cycle Management Patient Services Coordinator will bring strong communication skills, attention to detail, and problem-solving abilities, and will work closely with revenue cycle staff, clinicians, and administrative teams to ensure a smooth and effective billing experience for patients and providers. WHAT YOU’LL DO - Assist in maintaining best practice in the Revenue Cycle Management Process - Provide support for patients and clinicians when identifying issues or breakdowns in the billing workflow - Work in KeyCare Demographic and insurance queues by reviewing and processing demographic and insurance information within KeyCare to ensure patient records are accurate and up to date. Validate insurance coverage, correct data discrepancies, and escalate issues that may impact claim submission. - Refile claims to the payers, document trends and identify root cause to ensure success of first appeal. - Collaborate with billing, coding, and administrative staff to research denials, determine root causes, and take appropriate corrective actions. Support the resolution of payer discrepancies to recover revenue, prevent future issues, and maintain compliant billing practices. - Manage incoming payer, patient, and vendor correspondence and take appropriate action on each. Ensure that all communications are accurately indexed and accessible for audit, follow-up, and documentation purposes. - Assist in verifying collector activity and refund batches for accuracy, ensuring that adjustments, write-offs, and patient or payer refunds are calculated properly and supported by necessary documentation. - Respond to patient inquiries with professionalism and clarity, providing support related to billing questions, account balances, payment options, and insurance coverage. Maintain empathetic, service-oriented communication while ensuring compliance with privacy and confidentiality standards. - Follow all standard operating procedures and ensure any workflow changes are appropriately documented in a revised version on Microsoft 365 once approved. - Other duties as needed WHAT WE’RE LOOKING FOR - Working knowledge of the practices, procedures, and concepts of healthcare revenue cycle, preferably behavioral healthcare - Ability to relate and communicate positively, effectively, and professionally with internal and external stakeholders - Preferred 1 years’ experience in revenue cycle management, patient financial services, and health information systems - Work calmly and respond courteously under pressure - Collaborate and accept direction - Exhibits strong verbal and written communication and demonstrates excellent customer service skills - Ability to be adaptable, working with challenging and demanding tasks and customers - Ability to quickly evaluate and prioritize tasks in a fast-paced environment - Demonstrate detail-orientation and superior time management skills - Proficiency in MS Office (Word, Excel, PowerPoint), with strong data entry skills - Knowledge in EMR Applications (Athena, Mahler) POSITION LOGISTICS · 100% remote position · Reports to VP, Revenue Cycle COMPENSATION AND BENEFITS - The pay range for this role is $17 - $22 an hour. This information reflects the anticipated salary range for this position using current market data. The final offer will be determined based on an individual's skills, years of experience, education, capacity, licenses, and other job-related factors permitted by law. - Medical, dental, and vision insurance, employer paid life & long-term disability insurance, additional voluntary benefits include short-term disability, voluntary employee, spousal and child life insurance, accident, critical illness, hospital, or confinement insurance and flexible spending accounts (FSA) and health savings account (HSA) contributions - 15 days of accrued PTO annually, plus 8 paid holidays and 3 floating holidays - 401k Beware of fraudulent job postings and messages from scammers impersonating Array Behavioral Care employees and Recruiters. The only valid email addresses from Array Behavioral Care will be firstname.lastname@arraybc.com and we will not ask you to download an app onto your phone in order to conduct your interview.