• You'll be the primary security services contact, ensuring successful integration and support of customers on our platform. • You will learn and implement creative solutions helping customers leverage Akamai's security and web performance products to achieve desired outcomes. • We apply project management skills to plan, coordinate, and deliver solutions based on Akamai's products, on time and with high quality. • Structuring and delivering project plans, assigning work to architects, organizing customer initiatives, organizing agendas and documentation • Ensuring customer success by understanding requirements, leveraging best practices and offering consulting services that meet customer needs • Collaborating with the account team to evaluate customer web architecture, helping develop a long-term web performance and security strategy • Working with security and web performance experts to solve technical problems, demonstrating Akamai's value, and communicating effectively with all audiences • Participating in training and projects contributing to best practices, maximizing efficiency, and improving methodology and service quality • Partnering cross-functionally to review and ensure integration efficiency, deliver high quality service and ensure customer engagement

• Support all aspects of Due Diligence projects including project set up and kick off, data requests, data analysis, team logistics, site visits, and report generation • Apply Lean Six Sigma tools and techniques to projects analysis including business process maps, enterprise resource diagrams, value stream maps, root cause analysis, pareto charts, etc. • Support future state planning of Digital and Technology operating models, IT cost synergy analysis, cybersecurity landscape analysis, and application modeling • Contribute to one or multiple workstreams for post-merger integrations, including IT infrastructure consolidation, data migration strategy, and organizational restructuring • Develop Digital and Technology project plans, tools, and templates • Collaborate with team members in the Digital & Technology Practice to ensure relevant and important project information is shared efficiently and effectively • Develop statistical models, analyze client data, and develop presentations • Support senior TriVista team members in all aspects of project assignments as required • Project management – development of Gantt charts, metrics, and expense tracking spreadsheets • Perform other duties and responsibilities as required, assigned, or requested

• Consult clients on business goals, objectives, and needs regarding ERP • Expertise and work efforts focus primarily on implementing Oracle Fusion Cloud Applications software • Work directly with clients to provide needs assessment, installation, set-up, implementation, training, and consultation services • Travel to client sites as required • Gather business requirements and translate those needs into software solutions • Define specifications and data models for product development and testing • Create detailed test cases and analyze results • Assess available solutions and recommend them to the consulting team • Develop and maintain strong relationships with clients • Train and mentor other Oracle Cloud Resources • Support, Direct, and Configure Oracle Fusion solutions to meet client requirements • Create test scripts and training documentation • Keep the project manager and team informed on individual deliverables

• Lead and support cross-functional initiatives that drive operational efficiency and enhance customer experience. • Serve as a trusted advisor and project lead, collaborating with stakeholders to identify opportunities, design solutions, and implement change with minimal oversight. • Translate business needs into actionable technical requirements by gathering and analyzing functional area inputs. • Lead process discovery and optimization efforts using tools such as Celonis, process/task mining, and mapping methodologies. • Deliver clear, data-backed insights to both technical and non-technical stakeholders, including executive leadership. • Apply industrial engineering practices to identify inefficiencies, reduce complexity, and improve end-to-end processes. • Collaborate closely with business partners to understand root causes of inefficiencies and co-create sustainable solutions. • Develop and deliver operational dashboards and performance analyses using process intelligence tools.