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Marketing Director, Customer Expansion and Advocacy
Location
United States
Posted
68 days ago
Salary
0
Seniority
Lead
Job Description
Marketing Director, Customer Expansion and Advocacy
Vasion
• Design and lead Vasion's company-wide strategy for customer engagement, retention, and growth. • Define the vision for customer lifecycle marketing and community engagement at Vasion. • Spanning digital and in-person programs, advocacy initiatives, lifecycle campaigns, and signature customer experiences. • Build the programs, infrastructure, and experiences that turn customers into a scalable engine for expansion, advocacy, and long-term value. • Define NPS and customer insight programs that inform strategy across the business. • Lead a team and budget, with the autonomy to build something that lasts.
Job Requirements
- A senior marketing leader with 12+ years of experience in customer marketing, lifecycle strategy, or customer expansion, with tangible outcomes and evidence of success to show for it.
- You've carried an expansion quota, built programs at scale, and connected marketing motion to measurable revenue impact.
- You understand community as a growth lever, not just an engagement metric, and you bring the strategic range to move fluidly between vision and execution.
- Hands-on experience with Marketo (or similar), Workfront (or similar) and Salesforce is required.
- Remote-first mindset and comfort operating in a high-growth environment are essential.
Benefits
- Flexible work environment
- Vacation Bonus
- Flexible paid time off
- Paid parental leave
- Competitive pay
- A full suite of traditional benefits
- Training/Advancement opportunities
- 401k with company match and immediate vesting
- Financial wellness education
- Company-contributed HSA
- Onsite perks include gym, pickleball, snacks & drinks, arcade, theater room, etc.
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