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Marketing Director, Customer Expansion and Advocacy

Chief Marketing OfficerChief Marketing OfficerOtherRemoteLeadTeam 201-500H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

68 days ago

Salary

0

Seniority

Lead

Bachelor Degree12 yrs expEnglish

Job Description

Marketing Director, Customer Expansion and Advocacy

Vasion

• Design and lead Vasion's company-wide strategy for customer engagement, retention, and growth. • Define the vision for customer lifecycle marketing and community engagement at Vasion. • Spanning digital and in-person programs, advocacy initiatives, lifecycle campaigns, and signature customer experiences. • Build the programs, infrastructure, and experiences that turn customers into a scalable engine for expansion, advocacy, and long-term value. • Define NPS and customer insight programs that inform strategy across the business. • Lead a team and budget, with the autonomy to build something that lasts.

Job Requirements

  • A senior marketing leader with 12+ years of experience in customer marketing, lifecycle strategy, or customer expansion, with tangible outcomes and evidence of success to show for it.
  • You've carried an expansion quota, built programs at scale, and connected marketing motion to measurable revenue impact.
  • You understand community as a growth lever, not just an engagement metric, and you bring the strategic range to move fluidly between vision and execution.
  • Hands-on experience with Marketo (or similar), Workfront (or similar) and Salesforce is required.
  • Remote-first mindset and comfort operating in a high-growth environment are essential.

Benefits

  • Flexible work environment
  • Vacation Bonus
  • Flexible paid time off
  • Paid parental leave
  • Competitive pay
  • A full suite of traditional benefits
  • Training/Advancement opportunities
  • 401k with company match and immediate vesting
  • Financial wellness education
  • Company-contributed HSA
  • Onsite perks include gym, pickleball, snacks & drinks, arcade, theater room, etc.

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