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Sales Operations Analyst
Location
United States
Posted
93 days ago
Salary
$80K - $90K / year
Seniority
Senior
Job Description
Sales Operations Analyst
The Health Management Academy
• Maintain Salesforce as the trusted system of record with clear stage definitions, required-field compliance, and reliable pipeline reporting. • Support a structured deal desk workflow that produces proposal-ready pricing and impact analyses with defined guardrails and SLAs. • Deliver a documented, accurate commission process that is executed on time with minimal disputes. • Reduce manual reconciliation across pipeline, pricing, and commission cycles. • Enforce stage standards, required fields, and clean handoffs to improve pipeline accuracy. • Drive CRM adoption and reduce shadow tracking outside Salesforce. • Maintain leadership-ready pipeline dashboards without offline reconciliation. • Own structured intake for pricing and impact requests with clear requirements and SLAs. • Build pricing proposals and financial impact models for corporate deals. • Apply guardrails consistently, document exceptions, and reduce rework upstream. • Run commission calculations end-to-end with validation and reconciliation controls. • Create an auditable process tied directly to Salesforce deal data. • Provide clear visibility into commission expense and process performance.
Job Requirements
- CRM operational excellence with an emphasis on governance and workflows
- Automation mindset (templates, controls, lightweight tooling, AI productivity tools)
- Strong Excel skills with an emphasis on pricing, impact modeling, commission calculations, and reconciliations
- Process builder mindset: design, document, and improve repeatable workflows
- High precision and ownership of commission logic (validation, auditability, traceability)
- Strong business partnership skills and a history of working with Commercial to drive adherence to standards and guardrails.
- Strong independent execution in ambiguous, fast-moving environments
Benefits
- Health/dental/vision benefits
- Annual cash incentive program
- 401k with match
- Flexible PTO
- PHM for PHM (our services for you and your dependents)
- Additional benefits
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