Company Description R26_0005949 At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. We are seeking a creative, solution-oriented Associate Client Manager (Training). Remote role based in the US. Candidates must be physically located within the US. Job Description As an Associate Client Manager, you'll be responsible for the development and delivery of instructor led training and online training content creation. This role will have a direct impact on the learning experience of our internal associates, CPG/FMCG clients, retailer clients, and overall satisfaction with our products and services. The ideal candidate will have experience designing and delivering training materials with an analytic mindset. Responsibilities - Produce engaging pre-recorded demos and trainings of our products with appropriate software. - Own and lead the educational efforts to internal and external stakeholders of NIQ retail collaboration products. - Develop and maintain reusable templates and assets for easy lift-and-shift capabilities to prospective client implementations. - Document and improve digital development processes to drive efficiency and productivity. - Collaborate and partner with SMEs to validate technical and content requirements in order to develop content with minimal supervision. - User acceptance testing on reports for future releases. - Conduct needs assessments with stakeholders to ensure all relevant content is created and readily available. - Work independently, lead projects, and contribute to a collaborative team environment. - Other duties as assigned. #LI-Remote Qualifications - Bachelor’s degree or college diploma in Business, Education, Instruction and Facilitation, Training or relevant experience. - 2+ years of digital training experience. - CPG or related retail experience preferred. - Demonstrated experience with visual design principles, usability principles, adaptive learning. - Ability to manage large audiences and cultivate a productive learning environment. - Strong project management skills, with the ability to organize, manage and lead multiple projects while meeting deadlines. - Excellent written and verbal communication skills. - Attention to detail, quality-checking, UX-testing in order to deliver high-quality results. - Proficiency of Microsoft Office, specifically Excel and PowerPoint. Additional Information This role has a market-competitive salary with an anticipated base compensation of the following range: $69,800-$85,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include a flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support, and more. US Benefits - Comprehensive healthcare plan (medical, Rx, dental, and vision). - Flexible spending accounts and a Health Savings Account (including company contributions). - Life and AD&D insurance. - 401(k) retirement plan including company matching contributions. - Disability insurance. - Tuition Reimbursement. - Discretionary paid time off program and 11 paid holidays. Our Benefits - Flexible working environment - Volunteer time off - LinkedIn Learning - Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies. About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion - Career Site Team: Customer Success - Compensation: USD 69800 - USD 85000 - yearly

• drive Sales revenue growth by identifying, developing, and closing new logo acquisition opportunities • retain, deepen, and grow business relationships with existing clients in their assigned territory • own the sales account planning, prospecting and business development process • coordinate activities with other Baker Hill teams in a collaborative effort to secure new logo and add on business • Focuses on delivering net-new opportunities and selling a wide range of Baker Hill software solutions and services. • Establishes and maintains professional working relationships throughout prospect organizations with a focus on decision-makers and strategic influencers within a prospective client. • Analyzes win/loss rates and drives recommendations to achieve revenue quotas within their assigned territories. • Responsible for achieving/managing quota based on territory assigned. • An entrepreneurial minded person willing to drive pipeline growth individually, drives results with urgency while remaining a collaborative and supportive team player • Enters all territory activities/pipeline opportunities into Salesforce.

• Serve as the main point of contact for Lytx clients throughout the client lifecycle, from deployment through renewal. • Manage a diverse portfolio of client accounts and partner with each client to understand their business and safety objectives. • Craft outstanding program solutions that best meet client needs. • Educate clients on best practices, focusing on change management and user adoption. • Develop and execute customized Program Management Plans. • Build positive relationships resulting in high levels of client engagement with assigned accounts. • Act as a subject matter expert and consult on change management, communication strategy, risk management, and coaching techniques. • Partner with cross-functional teams for smooth execution of installations, training, and customer support. • Create and deliver effective web-based training and presentations. • Present data analytics highlighting program performance to executive level clients. • Serve as a point of escalation for client issues. • Assist in managing or leading special projects as needed.

Overview The Mixed Use Revenue Enablement team is looking for a Customer Success Enablement Specialist who will support our fast growing Success team. This individual will contribute directly to making an impact on the effectiveness of our Customer Success and Onboarding teams. You will play a crucial role in building and scaling our enablement function through developing onboarding and ongoing training programs to empower us to better serve our customers. Responsibilities - Help build, define and scale our Customer Success and Onboarding enablement strategy - Work with Success leadership to develop, execute, optimize and assess Customer Success enablement programs - Ensure our Customer Success onboarding program provides an incredible first experience and sets up new hires for success - Coach and mentor Customer Success new hires as they ramp in their role - Use performance data to identify knowledge or skill gaps across the Success team - Apply adult learning principles to facilitate different learning methods; including instructor led, peer to peer and self guided - Partner with Success leadership to design segment specific on-going enablement programs to further develop the teams soft skills and industry knowledge - Partner cross functionally to drive further alignment between Success and other departments - Develop enablement programs to aid team members career growth - Build out an on-demand enablement resource library Qualifications - A strong understanding of B2B SaaS environment - 2-3 years of Customer Success experience - A desire to help people grow and develop - Collaborative and hands on approach to completing projects - Strong communication and presentation skills - Growth mindset with a desire to continuously learn and develop enablement best practices - Curiosity and strong problem solving ability Pay Range USD $56,100.00 - USD $95,500.00 /Yr.