Lytx, Inc.

• Strategically identify and cultivate expansion opportunities within the Enterprise client base • Lead high-stakes sales pursuits with support of key internal resources • Design and execute tailored client account strategies • Serve as a strategic advisor to executive-level decision-makers • Build proposals and contract renewals with innovative technology migration plans • Develop and implement long-term strategies that drive pipeline growth • Lead cross-functional collaboration efforts to solve complex client challenges • Perform other duties as assigned, including mentoring peers

• Serve as the primary point of contact for enterprise clients across the full lifecycle — from deployment through renewal — managing program plans, risks, and growth opportunities • Build trust-based relationships with key stakeholders at all levels of the client organization, driving strong engagement, adoption, and long-term retention • Develop and maintain renewal strategies that reflect each client’s product utilization, value drivers, and any risks or blockers to continued partnership • Partner with the Account Team on expansion conversations, using Salesforce and other tools to stay ahead of churn and surface opportunities • Design and deliver effective onsite and web-based training, best practice presentations, and platform configurations tailored to each client’s unique needs • Present data and program performance insights to executive-level clients, translating metrics into clear narratives and actionable next steps • Contribute to CS team best practices, playbooks, and peer development — sharing what’s working and helping raise the bar for how the team serves clients

• Own the end-to-end renewal forecasting process • Establish and maintain Lytx's Retain & Grow performance metrics • Partner with Finance to align on metric definitions, target-setting methodology, and reporting cadences • Proactively identify forecast gaps and surface revenue risk early • Monitor and analyze the renewal and expansion pipeline • Build frameworks and dashboards for pipeline visibility • Develop scalable frameworks to identify at-risk renewals and expansion opportunities • Define and operationalize escalation paths • Lead annual and in-year territory planning • Identify expansion whitespace within the existing customer base • Collaborate with Sales leadership, Enablement, and HR to implement territory changes • Serve as a strategic operations partner to KAM and CS leaders

• Deliver data, analytics, and insights for go-to-market decisions • Partner with Sales, Marketing, and Customer Success leadership • Define pipeline and revenue metrics • Identify risks across the customer lifecycle • Turn advanced analytics into strategies for customer growth and retention • Build and maintain scalable SQL data models and pipelines • Design executive Tableau dashboards covering revenue and performance • Translate findings into narratives for stakeholders

• Build tools and frameworks to monitor systems and ensure highest level of uptime on production environments • Mentor the SRE team on best practices • Develop culture of innovation • Take lead in enhancing our 24/7 on call and incident management process • Build and maintain Run-books • Contribute to design and documentation of the cloud services and SOPs • Influence service design by working closely with Architects, DBAs, Developers, DevOps, Data engineers to bake reliability, scalability and cost optimizations early in the development process • Lead blameless post-mortems • Take ownership of publishing RCA documents for internal and external consumption • Lead initiatives with Service Owners to define the SLOs and build SLIs to ensure systems are meeting the SLAs • Research and evaluate new cloud technologies and vendor offerings to enhance product stability and manageability • Reduce Operational Toil and maintain high degree of automation by adapting IaC first and Gitops principals • Acquire and maintain significant understanding of Lytx production services to ensure timely resolution of production incidents

• Serving as the main point of contact for Lytx clients • Managing assigned client relationships throughout the client lifecycle, from deployment through renewal • Designing a program solution that best meets client needs • Educating clients on best practices • Focusing on change management and user adoption • Building strong relationships resulting in high levels of client engagement • Designing and configuring the platform during deployment to meet client needs • Acting as a subject matter expert on topics including change management and risk management • Working with cross-functional teams to ensure smooth execution of installations, training, and customer support • Creating and delivering effective onsite and web-based training • Presenting data analytics highlighting program performance to executive level clients • Providing day-to-day support to Safety Leaders • Partnering with the Account Team on expansion opportunities and renewal efforts • Working to mitigate churn • Serving as a point of escalation for Client issues & internal team needs • Responsible for delivering high levels of customer satisfaction • Contributing to the development and enhancement of internal processes & consulting strategy • Assisting in managing or leading special projects as needed

• Prospect opportunities to drive client acquisition, concentrating on enterprise fleets of more than 1,000 vehicles • Develop territory plans to drive sales pipeline and reach your sales targets; measure and manage account-set performance • Define and create plans to emphasize the Lytx brand with accounts and deliver consistent revenue production • Lead and manage strategic and complex sales cycles; 12 months and longer • Qualify, improve and close opportunities that increase both long-term revenue and client success • Become a trusted advisor to executive level decision makers by proactively cultivating relationships • Drive client success and satisfaction by developing deep understanding of their organizations and business objectives • Provide mentorship to team members that builds sales culture • Perform other duties as assigned

• Proactively cultivate relationships with customers, develop deep understanding of business needs, analyze industry position, and develop sales strategy for each stage of sales cycle • Lead sales pursuits, orchestrate strategy, and leverage key internal resources to provide competitive and compelling solutions and sales plans • Develop and oversees execution of account plans utilizing common sales methodology for multiple accounts • Design and plan assigned customer account strategies • Oversee multiple accounts and lead planning efforts to meet sales goals • Develop strategies to build and manage pipeline and meet short-term and long-term sales goals • Expand network of key internal and external partners to grow sales and impact • Position oneself as a thought leader and trusted advisor to executive-level decision makers • Develop value-proposition presentations and specialized business plans for customers

Role Description Lytx is building a scalable, cloud-first product platform that integrates large-scale AWS services with hardware-based IoT devices, including in-vehicle gateways and smart cameras. We are looking for a Senior Software Engineer with deep technical expertise and architectural understanding to play a key role in designing, building, and operating our cloud platform. This role is suited for a highly capable, self-directed engineer who can own end-to-end delivery – from backend services and infrastructure to frontend and mobile applications – and who thrives in a fast-moving, agile environment. Key Responsibilities - Design, develop, and maintain scalable backend services running in AWS. - Contribute to system architecture and technical design for large-scale, distributed cloud deployments. - Develop and maintain services using Node.js and other backend technologies. - Work with PostgreSQL, including schema design and query performance optimization. - Design, implement, and test infrastructure-as-code using AWS CDK. - Build and maintain frontend applications using React. - Contribute to mobile applications built with React Native for Android and iOS. - Develop software components across multiple languages, including: - JavaScript / Node.js - Python - Rust - C / C++ - Ensure high standards of code quality, testing, reliability, and security. - Collaborate closely with product, QA, and operations teams while maintaining strong individual ownership. - Take responsibility for full task ownership, including development, testing, deployment, and production readiness. Qualifications - Bachelor’s degree in Computer Science, Software Engineering, or equivalent practical experience. - Senior-level experience in software development for cloud-based systems. - Strong understanding of distributed systems, microservices, and cloud architecture. - Deep knowledge of AWS services and cloud-native design patterns. - Experience writing, testing, and maintaining AWS CDK scripts. - Expertise in IP networking, including TCP/IP and related protocols. - Proven ability to work across the full stack: backend, frontend, infrastructure, and deployment. - Strong problem-solving skills and ability to work independently. Preferred Experience - Large-scale, production cloud platforms. - IoT, device-integrated, or data-intensive systems. - CI/CD pipelines and automated deployments. - Performance tuning and observability in cloud environments. Personal Attributes - Highly committed, reliable, and accountable. - Comfortable working independently with minimal supervision. - Able to own and deliver complex features end-to-end. - Agile mindset with the ability to adapt quickly to changing priorities. - Strong communication and collaboration skills. Benefits - Medical, dental and vision insurance - Health Savings Account - Flexible Spending Accounts - Telehealth - 401(k) and 401(k) match - Life and AD&D insurance - Short-Term and Long-Term Disability - FTO or PTO - Employee Well-Being program - 11 paid holidays plus 1 inclusive holiday per year - Volunteer Time Off - Employee Referral program - Education Reimbursement Program - Employee Recognition and Appreciation program - Additional perk and voluntary benefit programs Salary Information The expected hiring salary for this position is: $183,500.00 - $232,500.00. Company Description Lytx, Inc. is proud to be an equal opportunity employer. We’re committed to building a diverse and inclusive workforce and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, gender, genetic information, uniformed service, national origin, age, veteran status, disability, pregnancy, or any other status protected by federal or state law.

• Design, edit, and enhance PowerPoint presentations for product marketing, product, brand, sales, and internal communications • Translate complex concepts into clear, visually engaging stories aligned with brand voice and design standards • Improve narrative flow, visual consistency, hierarchy, and overall impact of existing decks • Create flexible, easy-to-use PowerPoint templates for non-design teams, as well as polished, high‑end presentation decks • Partner with stakeholders to provide thoughtful recommendations—not just execute requests • Support basic production graphic design tasks when presentation work is light • Execute updates and adaptations across existing design systems and templates • Work in InDesign, Illustrator, and Figma to support production needs across marketing assets