Title: Director of Paralegal Services Location: Tampa United States Job Description: ID2026-13996 Category Administration/Human Resources Position Type Regular Full-Time Overview Lewis Brisbois, a national full service AmLaw 100 law firm, is seeking a Director of Paralegal Services for our Tampa, FL office. The Director of Paralegal Services will lead the creation of a centrally managed firmwide program consisting of approximately 200 paralegals operating in more than 55 offices and is responsible for the day-to-day operations, service delivery, and management performance of all paralegals in the Firm. This role is foundational to elevating the paralegal function from a decentralized administrative group into a strategic, revenue‑enhancing operational department. Critical to the success of this role is an individual that possesses the ability to build the structure, standards, and operational oversight necessary to transform these independent pockets into a cohesive, high‑performing department. This position reports to the Chief Administrative Officer. Responsibilities The Director will be responsible for designing and implementing the full paralegal operating model, including: - Firmwide organizational structure and governance with defined levels, centralized oversight, and consistent job standards - Workload, staffing, and utilization management, ensuring the correct work goes to the correct paralegal, at the right level, and at the proper time—improving efficiency and reducing bottlenecks - Standardized processes and quality controls across all practice groups, resulting in predictable, consistent work product regardless of location - Compensation bands, bill rate alignment, and a unified hours model to ensure fairness, transparency, and profitability in conjunction with our HR team - Training, development, and career pathing to build a sustainable talent pipeline and grow legal secretaries and paralegals into higher‑value, revenue‑producing roles. - Offering and tracking CLE courses and requirements - Firmwide performance management using consistent evaluation tools, competency matrices, and measurable expectations in conjunction with HR - Technology alignment and automation, including workload assignment tools, utilization dashboards (Grid, Iridium), and standardized platforms for eDiscovery, trial prep, DMS (iManage), and legal research. - Operational policies, best practices, and developing a comprehensive paralegal handbook that unify timekeeping, overtime, remote work, and client‑facing expectations - Change management and communication across all offices to ensure smooth adoption and clear visibility into progress - Long‑term program governance, including annual reviews of staffing levels, billing rates, utilization trends, and continuous improvement initiatives Lewis Brisbois is not accepting search firm submissions for this position. #LI-HYBRID #LI-AR1

• Provide comprehensive legal and administrative support to solicitors, with a primary focus on property and transactional matters. • Assist solicitors with the preparation and management of legal files from commencement to completion • Draft legal documents, correspondence, contracts, settlements, and court or transactional documentation • Conduct legal and title searches, due diligence, and file reviews • Liaise with clients, financial institutions, government bodies, agents, and other legal practitioners • Prepare and lodge documents via PEXA, including settlements and financial adjustments • Complete and manage SRO Duties Online transactions & ATO forms (e.g. ATO FRCGW & PEXA GST Form), including duty assessments and lodgements • Prepare settlement statements and coordinate settlement timelines • Ensure compliance with relevant legislation and procedural requirements • Manage matters using Smokeball, including: • File creation and matter workflows • Document automation and precedents • Task and deadline management • Accurately record time, disbursements, and expenses in Smokeball Billing • Assist with invoicing, trust accounting processes, and end-of-matter reconciliation • Maintain accurate electronic and physical files • Ensure compliance with firm policies, confidentiality obligations, and professional standards • Assist with trust account administration and record-keeping • Support practice improvements and process optimisation

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: The Case Manager role with Job Duck offers an opportunity for an organized, client‑focused professional to support the full lifecycle of personal injury cases in a dynamic and fast‑paced environment. In this position, you will manage a high‑volume caseload, maintain ongoing communication with clients, and ensure every detail of each case is documented with precision. You will work closely with medical providers and insurance adjusters while preparing highly accurate demand packages that rely on careful financial verification and sound judgment. This role is ideal for someone who thrives in structured workflows, communicates with clarity and empathy, and takes pride in delivering meticulous work even under pressure. Your ability to remain calm, focused, and consistent will directly support positive outcomes for clients navigating complex legal processes. Salary Range: •1,220 USD to 1,320 USD Responsibilities include, but are not limited to: • Adjust demand packages based on attorney direction and coverage limits • Prepare complete demand packages for attorney review • Communicate with insurance adjusters regarding coverage, liability, and demand submissions • Verify accuracy of financial information, including medical costs, out-of-pocket expenses, and insurance payments • Submit approved demand packages to insurance adjusters • Collect, verify, and document required personal, medical, and insurance information • Use case management software (for example, Filevine, Clio, Mycase) • Drafting legal documents including Letters of Protection • Serve as the primary point of contact for more than 100 active personal injury clients • Conduct consistent follow-up outreach based on the stage of each case • Manage approximately 45–50 calls per week and 200+ emails/messages per week Requirements: • Strong attention to detail • Excellent organizational skills • Ability to work independently and remain self‑driven • Strong English communication skills (written and verbal) • Ability to follow structured, established processes • Comfort handling confidential and sensitive information • Experience with Microsoft Excel • Ability to maintain professionalism in high‑stress situations • Collaborative and team‑oriented mindset Work Shift: 8:00 AM - 5:00 PM [EST][EDT] (United States of America) Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions!  Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.

• manage immigration-related employee data, including visa type, status, expiration dates, and case milestones; • serve as the primary point of contact for employees navigating the immigration process; • partner with HR business partners, payroll, talent acquisition, and people operations; • track all case milestones, deadlines, RFE responses, and approval/expiration dates; • prepare, review, and organize supporting documentation and evidence packages for visa petitions; • handle LCA postings and maintain public access files in compliance with DOL regulations; • ensure audit readiness and serve as the primary liaison to external immigration counsel; • develop and maintain SOPs, templates, checklists, and tracking tools;