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HCF Corporation logo
HCF Corporation

At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover 2 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric. We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our Strategy.

Regional Manager

Location

United States + 2 moreAll locations: United States | Canada | Australia

Posted

94 days ago

Salary

0

Seniority

Lead

No structured requirement data.

Job Description

Regional Manager

HCF Corporation

Role Description We’re looking for an experienced and dynamic Regional Manager to join our Branch Network. In this pivotal role, you’ll be responsible for ensuring the optimal performance of a region comprising 11 branches currently. Reporting to the General Manager, Branch Network, you’ll deliver on operating plans, drive customer and revenue growth, and foster a high-performing, engaged culture. You’ll play a key part in risk management, financial oversight, and change leadership, ensuring compliance with all regulatory and legal requirements. Regular travel is required across 11 branches in the region, spanning Northern NSW and QLD (Central Coast to Sunshine Coast), with occasional trips to Sydney required for planning and strategy sessions. Location is flexible, however you must be based within Northern NSW or QLD to effectively support the region. Key Responsibilities - Drive new health member and revenue growth, including life revenue objectives. - Champion customer retention, satisfaction and service excellence across all branches. - Lead, coach and mentor branch managers and teams to achieve their best. - Develop and implement strategic regional and branch plans aligned with broader business goals. - Oversee financial management, budgeting and risk reporting for the region. - Implement and maintain effective systems and operating procedures. - Ensure compliance with all relevant regulations, policies and WHS requirements. - Monitor, assess and address risks, ensuring action plans are in place and up-to-date. - Support the rollout of special projects and initiatives as assigned. Qualifications - Proven leadership experience in a multi-site environment, preferably within financial services or a related industry. - Strong sales leadership, people management and coaching skills. - Strategic thinker with excellent organisational, planning and report writing abilities. - Effective communicator with strong interpersonal skills and a professional presentation style. - Skilled in risk management, financial analysis and driving operational excellence. - Adaptable, collaborative, and committed to continuous improvement and learning. Benefits - Flexible working arrangements. - 50% subsidy on HCF hospital and/or extras cover. - Family-friendly certified employer. - 18 weeks of parental leave for all new parents. - Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more. - Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products. Company Description At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover 2 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric. We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our Strategy.

Job Requirements

  • Proven leadership experience in a multi-site environment, preferably within financial services or a related industry.
  • Strong sales leadership, people management and coaching skills.
  • Strategic thinker with excellent organisational, planning and report writing abilities.
  • Effective communicator with strong interpersonal skills and a professional presentation style.
  • Skilled in risk management, financial analysis and driving operational excellence.
  • Adaptable, collaborative, and committed to continuous improvement and learning.

Benefits

  • Flexible working arrangements.
  • 50% subsidy on HCF hospital and/or extras cover.
  • Family-friendly certified employer.
  • 18 weeks of parental leave for all new parents.
  • Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more.
  • Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.

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