• Provide strategic leadership, governance, and operational performance of enterprise systems and data management capabilities • Oversee strategy, implementation, and optimization of core enterprise platforms including Oracle NetSuite, Workday, and Salesforce • Establish enterprise-wide data governance, integration, and analytics capabilities • Collaborate with executive leadership and business stakeholders to align technology investments with organizational goals • Define and execute enterprise systems strategy and roadmap aligned with business priorities • Lead system implementation, upgrade, and optimization initiatives • Establish governance models for enterprise systems including change management, release management, and platform standards • Manage vendor relationships, contracts, and licensing agreements • Develop and implement an enterprise data strategy that positions data as a strategic asset • Establish and lead data governance frameworks, including policies for data ownership, quality, stewardship, and lifecycle management • Drive initiatives for data integration, reporting, and analytics enablement across enterprise platforms • Partner with business leaders to improve data-driven decision-making and operational insights • Ensure compliance with security, privacy, and regulatory data requirements • Oversee integration between enterprise platforms to ensure seamless data flow and operational efficiency • Partner with enterprise architecture and infrastructure teams to ensure systems align with enterprise technology standards • Lead and develop a team responsible for enterprise systems administration, application support, and data services • Foster collaboration between IT teams, analytics teams, and business stakeholders • Serve as the primary liaison between IT and business units for enterprise systems and data initiatives • Support digital transformation initiatives through modernization and optimization of enterprise platforms

• Continuously monitor industry news, analyst research (Gartner, Forrester), buyer signals, and competitor activity to track market dynamics and emerging trends • Curate and distribute timely market and competitive insights via internal channels, newsletters, and executive-ready summaries • Translate market shifts and analyst insights into actionable implications for positioning, product strategy, and GTM planning • Lead competitive intelligence across platforms (Crayon, Qualitate, Salesforce), synthesizing messaging, pricing, product, and feature updates • Own and maintain competitive battlecards, dashboards, and intelligence repositories to ensure accuracy and field usability • Manage and evolve the Win/Loss program, including interview design, stakeholder alignment, analysis, and insight dissemination • Conduct quarterly field surveys and analyze sales feedback to identify perception gaps, risks, and competitive opportunities • Attend key industry and competitor events; deliver rapid analysis of announcements, positioning shifts, and market impact • Embed intelligence into sales enablement, onboarding, executive briefings, and major company events • Serve as program owner and administrator for all market and competitive intelligence tools, ensuring adoption, data integrity, and cross-functional impact

Resource Innovations is seeking a Director, Enterprise Systems & Data Strategy to join our team remotely or in Salt Lake City. The Director, Enterprise Systems & Data Strategy is responsible for the strategic leadership, governance, and operational performance of the organization’s enterprise systems and data management capabilities. This role ensures that enterprise platforms and data assets enable scalable, efficient, and data-driven business operations. The Director will oversee the strategy, implementation, and optimization of core enterprise platforms including Oracle NetSuite, Workday, and Salesforce, while establishing enterprise-wide data governance, integration, and analytics capabilities. This leader will work closely with executive leadership and business stakeholders to align technology investments with organizational goals and drive continuous improvement through modern enterprise systems and data strategy. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change. Duties and Responsibilities Enterprise Systems Strategy & Governance - Define and execute the enterprise systems strategy and roadmap aligned with business priorities. - Provide leadership and oversight of core enterprise platforms including Oracle NetSuite, Workday, Salesforce, and related applications. - Ensure enterprise systems support integrated, end-to-end business processes across finance, HR, customer engagement, and operations. - Lead system implementation, upgrade, and optimization initiatives. - Establish governance models for enterprise systems including change management, release management, and platform standards. - Manage vendor relationships, contracts, and licensing agreements. Enterprise Data Strategy - Develop and implement an enterprise data strategy that positions data as a strategic organizational asset. - Establish and lead data governance frameworks, including policies for data ownership, quality, stewardship, and lifecycle management. - Drive initiatives for data integration, reporting, and analytics enablement across enterprise platforms. - Partner with business leaders to improve data-driven decision-making and operational insights. - Ensure compliance with security, privacy, and regulatory data requirements. Platform Integration & Architecture - Oversee integration between enterprise platforms to ensure seamless data flow and operational efficiency. - Partner with enterprise architecture and infrastructure teams to ensure systems align with enterprise technology standards. - Support development of scalable architecture for enterprise applications and data platforms. Leadership & Team Development - Lead and develop a team responsible for enterprise systems administration, application support, and data services. - Establish performance goals and operational metrics for system performance and data quality. - Foster collaboration between IT teams, analytics teams, and business stakeholders. - Promote a culture of innovation, continuous improvement, and operational excellence. Business Partnership - Serve as the primary liaison between IT and business units for enterprise systems and data initiatives. - Translate business requirements into technology solutions that improve efficiency and performance. - Support digital transformation initiatives through modernization and optimization of enterprise platforms.

Role Overview As Senior Director, Account Management you will be accountable for Sodexo’s largest and most complex Healthcare client relationships—enterprise accounts with $50M+ annual revenue, typically spanning multiple sites, multiple services, and system-level stakeholder groups. You will serve as the senior relationship leader and trusted advisor to client executives, owning enterprise governance, escalation resolution, and a multi-year plan to expand share of wallet and strengthen client confidence. This is a strategic role for a leader who can operate in high-complexity environments, influence senior internal and client stakeholders, and translate client priorities into a clear roadmap for growth and measurable outcomes—working in close partnership with Operations and collaborating with Sales when qualified opportunities emerge. This is a remote role with up to 50% travel to client sites (regional alignment considered). Incentives Comprehensive benefit package, commission plan, vehicle allowance, remote home office with travel opportunities. What You'll Do Own the enterprise client relationship (single $50M+ account) - Serve as the primary executive relationship owner for the account; build deep, durable partnerships across the client’s C-suite and system leadership. - Develop and lead a 1–3-year enterprise account strategy aligned to client priorities, system initiatives, and Sodexo growth objectives. Chair governance and resolve escalations - Chair executive governance (e.g., steering committees, executive business reviews) with clear agendas, decisions, actions, and follow-through. - Own escalation resolution: lead complex issues to closure by aligning internal leaders, clarifying decision rights, and maintaining client trust. Drive share of wallet expansion - Identify and shape growth opportunities across sites and services; build the internal “case for change,” align delivery capability, and position value for the client. - Qualify opportunities and engage Sales when ready—partnering closely while maintaining accountability for the overall client relationship and strategy. - Build and maintain a forward-looking growth roadmap and pipeline narrative for senior leadership visibility. Enable client satisfaction and enterprise confidence - Establish proactive voice-of-client loops and use satisfaction signals to drive action across internal teams. - Package and communicate value with executive-ready storytelling (outcomes, impact, innovation, risk mitigation, and success stories). Lead contract stewardship and renewal readiness - Maintain oversight of contract governance, obligations, change controls, and compliance with key Sodexo programs. - Own renewal readiness and account health, partnering with Sales as needed during formal renewal / procurement cycles. Mobilize cross-functional execution - Partner with a senior operational counterpart to ensure alignment on priorities and performance. - Coordinate effectively across Sales, Operations, Finance, OpEx, Marketing, and other functions to deliver outcomes. What We Offer Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: - Medical, Dental, Vision Care and Wellness Programs - 401(k) Plan with Matching Contributions - Paid Time Off and Company Holidays - Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring - 10+ years of progressive experience in enterprise account management, strategic client partnerships, customer success, or complex commercial roles (Healthcare preferred). - Demonstrated success leading large, multi-site, highly complex client relationships with senior executive stakeholders. - Proven ability to chair executive governance, manage high-stakes escalations, and drive decisions through ambiguity. - Strong commercial acumen and ability to build share-of-wallet expansion strategies and translate them into executable roadmaps. - Experience with complex contract structures, contract stewardship, change controls, and procurement/renewal dynamics. - Exceptional executive presence, communication, and stakeholder management—able to influence without authority across senior internal and external leaders. - Proficiency with CRM tools (e.g., Salesforce) and comfort using data to tell a clear story (value, risk, satisfaction, growth pipeline). Who We Are At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & Requirements Minimum Education Requirement - Bachelor’s Degree or equivalent experienceMinimum Management Experience – 10 yearsMinimum Functional Experience – 7 years