HCF Corporation

Build trusted corporate partnerships, drive growth and make a real impact About the role As a Corporate Account Manager, you’ll play a pivotal role in growing and strengthening our corporate client portfolio, delivering sustainable and profitable membership growth under a trusted Australian health brand. This role is all about relationships, results and impact. You’ll work closely with corporate decision-makers, HR leaders and internal stakeholders to deliver tailored health solutions that genuinely meet client needs. Through strategic account management, proactive engagement and data-driven insights, you’ll help drive meaningful commercial outcomes while modelling professionalism, integrity and resilience. You’ll be empowered to take ownership of your performance, contribute to the success of the wider Corporate Sales team, and make a real difference to both clients and members. This role manages both RT Health & HCF portfolios (with a primary focus on HCF). It is a full-time work from home position requiring regular travel across Queensland, so you will need to be be based in the Brisbane or Gold Coast area. Key responsibilities - Achieve new business, retention and growth targets across your corporate portfolio - Manage and grow a portfolio of existing and newly implemented corporate accounts - Analyse sales performance, portfolio data and market insights to identify growth opportunities - Develop and execute clear account and sales plans with measurable outcomes - Build strong, trusted relationships with corporate decision-makers, HR leaders, brokers and partners - Act as the primary point of contact for assigned corporate accounts - Conduct needs analysis and deliver tailored corporate presentations aligned to client objectives - Maintain regular engagement through meetings, activations, reviews and touchpoints - Maintain accurate CRM records, pipelines and reporting About you You’re a commercially savvy relationship builder who thrives in a results-driven environment. You bring a strong account management background and are motivated by delivering value — for clients, members and the business. You’ll bring: - Proven experience in account management, sales or corporate partnerships - A strong track record of revenue growth and portfolio management - Knowledge of the health insurance industry, including products and policies is highly regarded - Confidence developing and executing operational sales plans - Excellent analytical skills with the ability to turn insights into action - A customer-first mindset with exceptional communication and presentation skills - A collaborative, respectful approach and strong personal accountability If you enjoy building long-term partnerships, working strategically, and making a tangible impact, this is a role where you can truly thrive. About HCF At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover 2 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric. We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our Strategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together. Culture & Benefits Purpose-driven passion We’re united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused. Wellness and work-life balance We’ll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include: - Flexible working arrangements - 50% subsidy on HCF hospital and/or extras cover - Family-friendly certified employer - 18 weeks of parental leave for all new parents - Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more - Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products. Collaboration and inclusivity We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status. Continuous learning and growth We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity. Next steps If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition – peopleservices@hcf.com.au  to discuss. We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date.

Role Description We’re looking for an experienced and dynamic Regional Manager to join our Branch Network. In this pivotal role, you’ll be responsible for ensuring the optimal performance of a region comprising 11 branches currently. Reporting to the General Manager, Branch Network, you’ll deliver on operating plans, drive customer and revenue growth, and foster a high-performing, engaged culture. You’ll play a key part in risk management, financial oversight, and change leadership, ensuring compliance with all regulatory and legal requirements. Regular travel is required across 11 branches in the region, spanning Northern NSW and QLD (Central Coast to Sunshine Coast), with occasional trips to Sydney required for planning and strategy sessions. Location is flexible, however you must be based within Northern NSW or QLD to effectively support the region. Key Responsibilities - Drive new health member and revenue growth, including life revenue objectives. - Champion customer retention, satisfaction and service excellence across all branches. - Lead, coach and mentor branch managers and teams to achieve their best. - Develop and implement strategic regional and branch plans aligned with broader business goals. - Oversee financial management, budgeting and risk reporting for the region. - Implement and maintain effective systems and operating procedures. - Ensure compliance with all relevant regulations, policies and WHS requirements. - Monitor, assess and address risks, ensuring action plans are in place and up-to-date. - Support the rollout of special projects and initiatives as assigned. Qualifications - Proven leadership experience in a multi-site environment, preferably within financial services or a related industry. - Strong sales leadership, people management and coaching skills. - Strategic thinker with excellent organisational, planning and report writing abilities. - Effective communicator with strong interpersonal skills and a professional presentation style. - Skilled in risk management, financial analysis and driving operational excellence. - Adaptable, collaborative, and committed to continuous improvement and learning. Benefits - Flexible working arrangements. - 50% subsidy on HCF hospital and/or extras cover. - Family-friendly certified employer. - 18 weeks of parental leave for all new parents. - Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more. - Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products. Company Description At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover 2 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric. We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our Strategy.