• Manage day-to-day operations of the LMS, including systems configuration, data flow and integration with other company systems, curricula, catalogs, learner assignments, troubleshooting, and reporting. • Act as the primary liaison with the LMS vendor (Absorb) to plan for product releases and system enhancements, as well as identify opportunities for continuous improvement. • Manage other technologies used in the communication and delivery of interactive programming, to include SharePoint, Teams, Zoom, and other virtual learning platforms, as well as course development software such as Canva, Articulate360, and more. • Manage access and permissions. • Establish and maintain governance protocols for LMS management and use by power users/admins throughout Milliman. • Act swiftly to manage system challenges or unexpected issues with internal clients. • Consult with practices for learning or compliance learning paths. • Provide technical support and training for LMS users and administrators as needed. • Provide technical support for LinkedIn Learning integration and other purchased content. • In partnership with L&D team, maintain annual learning calendar. • Lead scheduling, administering, and tracking of learning sessions, courses, and programs. • Coordinate with the L&D, Events, and Internal Communications teams for the communication and execution of core learning programs and L&D portions of company forums and meetings. • Monitor attendance/completion, feedback, and contribute to evaluation of learning effectiveness. • Maintain all SOPs and instructions related to the LMS. • Manage the L&D inbox, in partnership with the Learning Operations team and serving as the primary responder during US operating hours.

Job Description Embry-Riddle: Celebrating 100 Years of Leadership in Aviation and Aerospace As Embry-Riddle Aeronautical University marks its Centennial, we proudly celebrate 100 years of advancing the future of flight and aerospace education. With vibrant residential campuses in Daytona Beach, FL, and Prescott, AZ — and a Worldwide network spanning nearly 120 global locations — Embry-Riddle stands as the world’s largest aviation and aerospace university. For a century, we have led innovation in STEM education, serving more than 30,000 students around the globe. Our cutting-edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space empower the next generation of leaders to shape the future of flight, exploration, and discovery. As we launch our next century, we remain committed to excellence, innovation, and preparing graduates who will transform industries and redefine what is possible. The Opportunity Embark on an exciting opportunity as a Senior Instructional Designer at Embry-Riddle Aeronautical University Worldwide Campus. This position plays a pivotal role in shaping high-quality, adult learning-focused online courses. You will collaborate daily with instructional designers, faculty developers, media specialists, contractors, and IDD leadership to ensure excellence in course design and delivery. As a Senior Instructional Designer, you will lead quality assurance efforts, mentor junior instructional designers, and guide course production projects from conception through deployment. You will have the chance to innovate and apply best practices in instructional design, working within a dynamic team environment and across multiple academic programs. This role offers an opportunity to influence teaching and learning strategies at a university renowned for its commitment to academic excellence and innovation in online education. Location: Worldwide Campus – primarily remote with collaborative in-person engagements as needed Perks Await You at Embry-Riddle! - Health Benefits: Experience comprehensive medical, dental, and vision coverage, along with wellness programs that include preventive care and fitness memberships. Our flexible spending and health savings accounts simplify managing healthcare costs. Join a workplace that prioritizes your health—because your journey to wellness should be rewarding! Buckle up for a healthier, happier you! - Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26. - Retirement Contributions: ERAU contributes an annual 6% gift of your base salary to your retirement plan and offers a 4% matching contribution, with no vesting period. - Generous Time Off: Generous Time Off: Relax with 18 days of personal leave in your first year. Enjoy 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year’s Day. Compensation The annual salary range for this position is up to $59,760. The final offer will consider the candidate’s skills, qualifications, and experience, along with applicable state regulations, internal equity, and business needs, and may fall outside of the stated range. Qualifications Required Education & Experience: - Master’s degree in Education, Instructional Design, Educational Technology, or a closely related field. - 5–10 years of relevant experience in instructional design, course development, or a related field. Knowledge, Skills, and Abilities: - Strong understanding of adult learning principles, educational pedagogy, and online best practices. - Expertise with instructional design software and Learning Management Systems (preferably Canvas). - Demonstrated project management skills, including the ability to manage multiple deadlines and priorities. - Superior critical thinking, decision-making, problem-solving, and negotiation skills. - Excellent interpersonal, mentoring, and communication skills in both individual and team contexts. - Experience conducting course quality reviews and implementing design standards. - Ability to collaborate effectively with faculty, media teams, and cross-functional stakeholders. - Knowledge of ADA compliance and federal policies related to online course delivery. - Willingness to engage in professional development, research, and innovative solutions for online learning. Preferred: - Experience mentoring or supervising instructional designers. - Familiarity with adult learning-oriented course production for academic and non-credit programs. - Ability to integrate multimedia elements, video, and interactive components into online courses. Application process/requirements To submit your application for this opportunity, please visit the Embry-Riddle Career Site and search for requisition number R311156. Please attach all relevant materials to your application when you apply online. Complete submissions include: - Cover letter - Full Resume - Contact information for at least three professional references (please note that references may be contacted as part of the interview/screening process) Current Embry-Riddle employees: Please apply directly through the ERAU Employee Hub Central application within Workday. Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry-Riddle makes employment decisions — including hiring, promotions, compensation, and other terms of employment — based on individual merit, qualifications, and abilities. Embry Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit our website. Embry-Riddle is not seeking assistance from staffing or recruitment agencies. All agencies are directed to contact eraujobs@erau.edu and should not reach out to hiring managers or staff.

Title: Sr. IT Instructional Designer Location: Colorado, Colorado, United States Employees can work remotely Full-time Company Description Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. From prototype to real-world impact - be part of a global shift by doing work that matters. Job Description - Partner with Program Owners & Business Leaders to select best learning modalities and design technical and professional learning solutions that drive capability development and business outcomes. - Develop medium to high complexity learning experiences (ex: instructor-led training sessions (ILT & VILT), eLearning, performance support, video etc.) to address required capability gaps. - Provide consultation to Village learning teams on best practices for creating learning experiences and leveraging common standards & templates. - Other duties as assigned. Qualifications Required: - 6-8 years of experience - Must have experience in creating Virtual Instructor-Led Trainings - Advanced proficiency with eLearning and/or video development software applications (e.g., Captivate, Camtasia, Articulate 360 etc.). - Experience in Camtasia is HIGHLY preferred. - A portfolio is required. - Advanced Proficiency with graphic design, animation and/or audio recording tools (e.g., Photoshop, Illustrator, Audacity, Audition etc.) - Instructional design including eLearning design and development, needs assessment, working with stakeholders. - Demonstrated experience using adult learning theory and methodologies to design and develop training. - Experience should include building job aids, facilitation guides, power points and scripts. Currently, work is focused on call center, telephonic services etc. - Solid and rigorous project management skills including planning work, managing details, and keeping multiple tasks/projects on track. - Excellent written and verbal communication skills - Excellent interpersonal skills - Advanced skills in Microsoft Word, PowerPoint and Outlook Desired: - Master’s Degree - Certified Professional in Talent Development (CPTD) - Associate Professional in Talent Development (APTD) - ATD Master Instructional Designer Education: - Bachelor’s Degree or a combination of education and/or progressively responsible work experience in related area may be substituted in lieu of degree on a year-for-year basis. Additional Information Discover some of the global benefits that empower our people to become the best version of themselves: - Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus; - Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership; - Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences; - Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme; - Health: Global internal wellbeing programme, access to wellbeing apps; - Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations. Additional Employee Requirements - Participation in both internal meetings and external meetings via video calls, as necessary. - Ability to go into corporate or client offices to work onsite, as necessary. - Prolonged periods of remaining stationary at a desk and working on a computer, as necessary. - Ability to bend, kneel, crouch, and reach overhead, as necessary. - Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary. - Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary. - For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary. - For positions that require business travel and/or event attendance, a valid driver’s license and acceptable driving record are required, as driving is an essential job function. *If requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship. USA Benefits (Full time roles only, does not apply to contractor positions) - Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options - Flexible Spending Accounts (Medical, Transit, and Dependent Care) - Employer Paid Life Insurance and AD&D Coverages - Health Savings account paired with our low-cost High Deductible Medical Plan - 401(k) Safe Harbor Retirement plan with employer match with immediately vest At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.

Title: Instructional Design Analyst II - IS Training, Hybrid Location: US-NH-Lebanon | US-NH-Keene ID2025-34809 Category Information Systems/Technology Position Type Full-Time (30 to 40 hrs per week) Location Name Lebanon, NH Overview Serves as an expert in the training of the use of information technology in healthcare settings. Supports the design, creation &maintenance of training curriculum & associated processes and tools within the [specific application(s)] and/or the [specific career(s)]. Understands the technical capabilities of information technology used to deliver computer-based training in healthcare settings. This includes multimedia deliverables to be used with self-paced online learning, in-person and virtual instructor-led training, and other initiatives. Responsibilities - Can independently perform accurate initial prioritization of work. Works with Supv. /Mgr. to ensure appropriate prioritization of work. Appropriately escalates issues preventing progression of their work. Demonstrates initiative in escalating issues for related work efforts that could affect their assignments. Identifies opportunities to accept new work in order to maximize available productivity. - Demonstrates initiative to lead smaller pieces of work, not yet leading larger projects. Can manage an intra-team project of small to medium size with some assistance. - Demonstrates initiative to develop/refi ne project mgmt. skills – developing workplans, tracking responsibilities & due dates, notetaking & facilitation, identifying risks & escalation appropriately, creating timelines, etc. - Can develop end-user & cross-team relationships with other IS teams. Demonstrates initiative to develop/refi ne skills. - Demonstrates initiative to lead smaller pieces of work, not yet leading larger projects. Can manage an intra-team project of small tomedium size with some assistance. - Can develop educational materials independently & lead 1:1 and small educational group sessions, showing initiative to lead tolarge group educational sessions - Requires interaction with customers throughout the organization, including management of other departments, nursing, and medical staff . - Demonstrates exceptional customer service and interacts effectively with all clinical & operational team members, patients, and the broader health care community - Provide weekly remote and in-person support to users receiving training at DH locations. - Must be available for evening, weekend, holiday, or on-call hours as needed by the department. - Demonstrates appropriate independent decision-making and works effectively as part of a team structure. - Maintains a broad understanding of both the organization and the health care industry. Stays at the forefront of emerging technologies, trends & best practices related to eLearning, publishing standards, adult learning, etc. to develop and deliver leading-edge computer-based training materials. - Able to hold discussions of the concepts involved in training curriculum design, system design, workflow design, or issue investigation while not actively working with or looking at the system/ documentation, and make the technology understandable to others (e.g. end users or organizational leadership). - Provide training and assistance to team members. - Perform other duties as required or assigned Qualifications - Bachelor’s degree with five (5) years of relevant work experience or the equivalent preferred. At least five (5) years of experience (3 years with a Master’s) working in healthcare, training, or informatics is required. Education and/or experience in instructional design, curriculum delivery, adult education, teaching, or clinical experience is required. For applicable positions: Experience with Epic as an end user, trainer, or analyst is preferred. For applicable positions: Has vendor application certification/proficiency or earns it within 12 months of hire (i.e. - Epic application certification). Maintains certification/proficiency in accordance with vendor requirements. - Strong leadership, interpersonal, communication and organizational skills desired - Project management skills are desirable Required Licensure/Certifications - Current Epic application certification/proficiency, or earning it within 12 months of hire, is required. Maintenance of certification/proficiency in accordance with Epic requirements is required.