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At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Senior Director, Account Management
Location
United States
Posted
95 days ago
Salary
$153.2K - $242.6K / year
Seniority
Lead
No structured requirement data.
Job Description
Senior Director, Account Management
Sodexo
Role Overview As Senior Director, Account Management you will be accountable for Sodexo’s largest and most complex Healthcare client relationships—enterprise accounts with $50M+ annual revenue, typically spanning multiple sites, multiple services, and system-level stakeholder groups. You will serve as the senior relationship leader and trusted advisor to client executives, owning enterprise governance, escalation resolution, and a multi-year plan to expand share of wallet and strengthen client confidence. This is a strategic role for a leader who can operate in high-complexity environments, influence senior internal and client stakeholders, and translate client priorities into a clear roadmap for growth and measurable outcomes—working in close partnership with Operations and collaborating with Sales when qualified opportunities emerge. This is a remote role with up to 50% travel to client sites (regional alignment considered). Incentives Comprehensive benefit package, commission plan, vehicle allowance, remote home office with travel opportunities. What You'll Do Own the enterprise client relationship (single $50M+ account) - Serve as the primary executive relationship owner for the account; build deep, durable partnerships across the client’s C-suite and system leadership. - Develop and lead a 1–3-year enterprise account strategy aligned to client priorities, system initiatives, and Sodexo growth objectives. Chair governance and resolve escalations - Chair executive governance (e.g., steering committees, executive business reviews) with clear agendas, decisions, actions, and follow-through. - Own escalation resolution: lead complex issues to closure by aligning internal leaders, clarifying decision rights, and maintaining client trust. Drive share of wallet expansion - Identify and shape growth opportunities across sites and services; build the internal “case for change,” align delivery capability, and position value for the client. - Qualify opportunities and engage Sales when ready—partnering closely while maintaining accountability for the overall client relationship and strategy. - Build and maintain a forward-looking growth roadmap and pipeline narrative for senior leadership visibility. Enable client satisfaction and enterprise confidence - Establish proactive voice-of-client loops and use satisfaction signals to drive action across internal teams. - Package and communicate value with executive-ready storytelling (outcomes, impact, innovation, risk mitigation, and success stories). Lead contract stewardship and renewal readiness - Maintain oversight of contract governance, obligations, change controls, and compliance with key Sodexo programs. - Own renewal readiness and account health, partnering with Sales as needed during formal renewal / procurement cycles. Mobilize cross-functional execution - Partner with a senior operational counterpart to ensure alignment on priorities and performance. - Coordinate effectively across Sales, Operations, Finance, OpEx, Marketing, and other functions to deliver outcomes. What We Offer Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: - Medical, Dental, Vision Care and Wellness Programs - 401(k) Plan with Matching Contributions - Paid Time Off and Company Holidays - Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring - 10+ years of progressive experience in enterprise account management, strategic client partnerships, customer success, or complex commercial roles (Healthcare preferred). - Demonstrated success leading large, multi-site, highly complex client relationships with senior executive stakeholders. - Proven ability to chair executive governance, manage high-stakes escalations, and drive decisions through ambiguity. - Strong commercial acumen and ability to build share-of-wallet expansion strategies and translate them into executable roadmaps. - Experience with complex contract structures, contract stewardship, change controls, and procurement/renewal dynamics. - Exceptional executive presence, communication, and stakeholder management—able to influence without authority across senior internal and external leaders. - Proficiency with CRM tools (e.g., Salesforce) and comfort using data to tell a clear story (value, risk, satisfaction, growth pipeline). Who We Are At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & Requirements Minimum Education Requirement - Bachelor’s Degree or equivalent experienceMinimum Management Experience – 10 yearsMinimum Functional Experience – 7 years
Job Requirements
- 10+ years of progressive experience in enterprise account management, strategic client partnerships, customer success, or complex commercial roles (Healthcare preferred).
- Demonstrated success leading large, multi-site, highly complex client relationships with senior executive stakeholders.
- Proven ability to chair executive governance, manage high-stakes escalations, and drive decisions through ambiguity.
- Strong commercial acumen and ability to build share-of-wallet expansion strategies and translate them into executable roadmaps.
- Experience with complex contract structures, contract stewardship, change controls, and procurement/renewal dynamics.
- Exceptional executive presence, communication, and stakeholder management—able to influence without authority across senior internal and external leaders.
- Proficiency with CRM tools (e.g., Salesforce) and comfort using data to tell a clear story (value, risk, satisfaction, growth pipeline).
Benefits
- Medical, Dental, Vision Care and Wellness Programs.
- 401(k) Plan with Matching Contributions.
- Paid Time Off and Company Holidays.
- Career Growth Opportunities and Tuition Reimbursement.
- More extensive information is provided to new employees upon hire.
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About Rotech Join a Leader in Home Healthcare At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home. With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives. Explore more about our mission and services at Rotech.com. Overview and Responsibilities Summary We are seeking a Director of Business Development to join our Wound Care Division team! In this position you will be responsible for growing specific sales territories in metropolitan markets by implementing strategic marketing strategies selling the company’s services to enhance the overall success and growth of the company; maximizing success through contractual agreements along with coaching a designated team of Sales Representatives and Clinical Specialists in the assigned market to meet company growth goals and targets with sales leadership expertise and mentoring skills to increase sales performance. This position pays between $100k/yr. – $120k/yr., depending on related experience and state hired in, plus bonus opportunity. Registered Nurse preferred Essential Job Duties and Responsibilities (Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.) - Assesses business potential, competitor activity, sales coverage, liaison needs and sales strategy for hospitals in assigned metropolitan markets - Contacts key personnel in hospital systems to qualify for the hospital’s account determine appropriate sales strategy and implement with Rotech Location - Keep updated on industry and market place trends - Model effective leadership skills to attain regional goals and budget results - Perform frequent field days with designated Sales Representatives - Provide strategic sales leadership, training and mentoring to designated Sales Representatives and/or Liaisons - Travel extensively via airplane and/or vehicle - Works with management to implement sales tools and best practices - Performs other duties as assigned Travel - Travel extensively via airplane and/or vehicle Qualifications Employment is contingent on - Background check (company-wide). 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Hiring managers review resumes and contact applicants whose experience aligns with the position. To check the status of a role you’ve applied for, Sign into your account. All positions are posted for a minimum of five (5) days and remain open until filled by a qualified applicant, generally no longer than 200 days. Thank you for your interest in Rotech Healthcare Inc. Flordia applicants - Background screening is required through the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/ Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. 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Director, Medical Information
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This range reflects the characteristics of the job, such as required skills and qualifications and is based on the office location noted in this job posting. The range may also be adjusted based on applicant's geographic location. This position is eligible for annual bonus and equity incentives. Actual individual pay is determined by demonstrated experience and internal equity alignment. 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SuccessKPI is a global company with a deep focus on achieving success through a belief that we are stronger together. We are proud of the culture we have created and weave our values into everything we do. Our employees are always encouraged to be innovators and builders at heart that help shape the future of our organization. We believe that offering competitive benefits and perks is nice but helping our employees thrive in today’s ever-changing world is even better! We put YOU first, offering employees an opportunity to make their mark here while creating and nurturing a strong work-life balance. We offer a flexible work environment as a fully remote team. If this sounds like a place you’d be proud to work at, what are you waiting for, apply today! Product Marketing Director Department: Marketing Report to: CMO The Product Marketing Director (PMD) leads SuccessKPI’s global product marketing strategy, serving as the connective tissue between product, sales, marketing, and customer insight. This role defines and drives positioning, messaging, competitive intelligence, and go-to-market strategy to accelerate category leadership, demand generation, and revenue growth. As both a strategist and hands-on contributor, the PMD translates product innovation into compelling market narratives, ensuring our solutions are differentiated, customer-centric, and commercially impactful. This role reports to the CMO and serves as a key market-facing evangelist for SuccessKPI. This role is an individual contributor with influence. Ideal for someone who is in a Senior Manager role and ready to move into a Director role. Job Location: Remote Work, USA. 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Virtual Special Education Coordinator (2026-2027 School Year)
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Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. 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