Job Closed

This listing is no longer active.

Zoom Video Communications logo
Zoom Video Communications

Zoom Video Communications was founded in 2011 to revolutionize the way teams communicate with its software-based conference room solution. Across all devices an

Upmarket Solutions Engineer

Location

United States

Posted

88 days ago

Salary

$131K - $262K / year

Seniority

Mid Level

Job Description

Upmarket Solutions Engineer

Zoom Video Communications

What you can expect Design and implement innovative technical solutions that address complex business challenges, ensuring seamless integration, optimal performance, and alignment with organizational objectives. Collaborate crossfunctionally to drive project success, enhance system capabilities, and deliver measurable value through scalable engineering practices. About the Team The Solutions Engineering team works closely with Sales, Product, and Customer Success to deliver tailoredsolutions that meet customer needs. The team thrives on collaboration, creativity, and a shared commitment to delivering exceptional customer experiences that reflect Zoom’s mission of enabling seamless communication everywhere. Responsibilities - Designing and presenting next-generation communication solutions for customers, including demonstrations, proofs-of-concept, and tailored proposals - Collaborating with Account Executives and cross-functional teams to design solutions that align with customer goals and business strategies - Preparing and responding to RFQs/RFPs while sharing insights to enhance solution positioning - Partnering across business units to align with Zoom’s vision and drive innovation and adoption of the Zoom Platform What we’re looking for - Demonstrate business acumen and the ability to communicate effectively with both technical andnon-technical audiences - Apply SaaS collaboration and cloud communication experience (web conferencing, cloud voice, UCaaS) with at least 5 years in the telephony and software applications industry - Display knowledge of traditional voice systems, AI-enabled applications, and IT systems to create integrated customer solutions - Developing and deliver technical solutions that align with customer objectives while leveraging Zoom’s partner ecosystem and integrations - Mentoring team members, leading initiatives when needed, and thriving in a dynamic, high-growth environment Preferred Qualifications - 10+ years of technical experience in Collaboration technologies - 5+ years in a customer facing technical role required - Thorough competitive knowledge (in their area of specialization) including solution, technology and product offerings - Zoom Communication platform and end-to-end positioning required - Typically requires BS/BA (EE/CS) or equivalent Salary Range or On Target Earnings: Minimum: $131,200.00 Maximum: $262,400.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 04/01/26 Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment​ At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. #LI-Remote

Job Requirements

  • Demonstrate business acumen and the ability to communicate effectively with both technical and non-technical audiences.
  • Apply SaaS collaboration and cloud communication experience (web conferencing, cloud voice, UCaaS) with at least 5 years in the telephony and software applications industry.
  • Display knowledge of traditional voice systems, AI-enabled applications, and IT systems to create integrated customer solutions.
  • Developing and deliver technical solutions that align with customer objectives while leveraging Zoom’s partner ecosystem and integrations.
  • Mentoring team members, leading initiatives when needed, and thriving in a dynamic, high-growth environment.
  • Preferred Qualifications
  • 10+ years of technical experience in Collaboration technologies.
  • 5+ years in a customer facing technical role required.
  • Thorough competitive knowledge (in their area of specialization) including solution, technology and product offerings.
  • Zoom Communication platform and end-to-end positioning required.
  • Typically requires BS/BA (EE/CS) or equivalent.
  • Salary Range or On Target Earnings
  • Minimum: $131,200.00
  • Maximum: $262,400.00
  • In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations.
  • Ways of Working
  • Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits

  • Our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health.
  • Support work-life balance.
  • Contribute to their community in meaningful ways.

Related Categories

Related Job Pages

More Solutions Engineer Jobs

Lavendo logo

Solutions Integration Engineer

Lavendo

Sales Recruiting for Startups

ContractRemoteTeam 1-10H1B No Sponsor

• Lead end-to-end integration delivery - from scoping and design to development, testing, and deployment - ensuring all solutions meet business requirements and production-ready standards • Collaborate with the Lead Engineer to manage the integration lifecycle: define requirements, structure and assign tasks, monitor execution, and achieve timely delivery • Architect and document integration solutions using Python, REST, gRPC, Kafka, Redis, Postman, and SQL, supported by UML, DFD, ERD, and BRD documentation • Oversee daily project operations by planning sprints, tracking progress, resolving blockers, and maintaining delivery momentum • Engage stakeholders to align goals, manage scope, and prevent deviations from agreed priorities • Drive Agile/Scrum practices, facilitate ceremonies, maintain backlogs in YouTrack, and provide transparent reporting • Ensure system reliability post-deployment through proactive monitoring with Grafana and other observability tools • Maintain accountability for all milestones by delivering results under pressure while upholding strict implementation and delivery standards • Conduct thorough code reviews and uphold a clean, consistent, high-quality code base

Serbia
$5.5K - $7.5K / month
Job Closed
Aptitude 8 logo

Solutions Consultant

Aptitude 8

We help companies create the experiences their customers demand with expertise across the entire HubSpot platform.

OtherRemoteTeam 51-200Since 2020H1B No Sponsor

• We’re looking for a HubSpot Solutions Consultant to join our Managed Services Team! • In this client-facing role, you’ll be responsible for leading client engagements and executing RevOps strategy focused on HubSpot-centered solutions. • You’ll work closely with development, engineering, and delivery teams to bring HubSpot solutions to life while building strong, long-lasting client relationships. • This role blends technical expertise with strategy and execution while ramping up new client consulting skills and subject matter expertise to deliver high-value solutions and drive business outcomes!

United States
$85K - $105K / year
Job Closed
Snowflake logo

Senior PS Sales Solutions Architect

Snowflake

Snowflake delivers the AI Data Cloud to help organizations share data, build apps and power their business with AI.

OtherRemoteTeam 5,001-10,000Since 2012H1B Sponsor

• Present Snowflake technology and vision to executives and technical contributors to customers. • Position yourself as a Trusted Advisor to key customer stakeholders. • Partner with Professional Services Practice Directors and Practice Managers. • Collaborate with Snowflake sales executives and account teams on opportunity development. • Build trust in Snowflake Professional Services. • Drive project teams towards common goals of accelerating the adoption of Snowflake solutions. • Create repeatable processes and documentation. • Maintain a deep understanding of competitive and complementary technologies.

Colorado
$166K - $218.4K / year
Job Closed
Workiva Inc. logo

Lead Solution Consultant - Major Accounts

Workiva Inc.

Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email earlycareer@workiva.com. Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards. Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.

OtherRemoteTeam 1,001-5,000

The Lead Solution Consultant (SC) provides advanced pre-sales technical expertise to support the development, positioning and implementation of complex, platform-wide solutions. With deep knowledge across the Workiva platform, the Lead SC partners with sales, senior customer stakeholders and cross-functional teams to shape a strategic platform vision, deliver tailored and value-based demonstrations, construct long-term adoption roadmaps, and influence technical decision-making at scale. This role serves as a trusted advisor throughout the sales cycle by connecting customer outcomes to platform capabilities, rapidly iterating on solution design, and guiding customers through technical validation. The Lead SC also contributes to organizational leadership by mentoring other SCs, incubating new use cases, and strengthening team standards, processes, and cross-functional alignment. What You’ll Do - Works on highly complex, ambiguous customer challenges that require creative solution design, innovative technical approaches, and a thorough understanding of enterprise architectures - Educates customers on AI capabilities, security and risk considerations, and practical application, helping them evaluate how Workiva’s AI roadmap integrates with their existing AI frameworks - Expert in multiple domain areas, or expert in a primary domain with significant expertise in others, developing working knowledge of industries, departments, and use cases where Workiva can have an impact - Leads "Art of the Possible" workshops and multi-solution assessments to brainstorm cross-functional use cases, mapping the entire Workiva platform to the customer's broad strategic objectives (e.g., digital transformation, risk mitigation) - Operates as a strategic extension of the Enterprise Client Director, contributing to account planning, pipeline development, and long-term account strategy - Independently builds and nurtures deep, trusted relationships with technical champions, acting as the primary contact for architectural strategy and future-state discussions - Deliver world-class demo experiences that showcase the platform through clear, compelling storytelling tailored to executive audiences and business transformation goals - Exemplify best-in-class storytelling across demos, workshops, and customer engagements to drive strong commercial outcomes - Leads multi-solution, platform process assessments with customers and builds executive Proof of Concepts to validate requirements and prove value drivers - Leads the development of new frameworks, best practices, processes, and reusable assets that elevate the broader SC team - Mentors SCs across the organization, providing coaching on discovery, demo strategy, technical acumen, and executive communication - Partners closely with cross-functional teams such as Customer Success and Value Management to influence the account planning strategy and provide continuous support to our largest customers throughout the expansion lifecycle What You Need Minimum Qualifications - 8+ years of experience in finance, financial reporting, software development, technical sales, or a related field with a bachelor’s degree - Proven ability to design and deliver highly effective demonstrations of complex business software tailored to the needs of operational users, management, and executives - Hands-on technical experience with SaaS solutions, cloud technologies, and architectures - Financial Services industry knowledge is valuable and will be essential to success in this role. Candidates should either bring existing expertise in banking, insurance, or asset management, or demonstrate strong aptitude and commitment to rapidly developing deep domain expertise in financial services workflows, regulations, and use cases Preferred Qualifications - Excellent verbal, written, and interpersonal communication skills - Self-motivated with strong propensity for action, results and continuous improvement - A strong individual contributor with intellectual curiosity to positively impacting accounts and opportunities and proven ability to oversee multiple projects, programs, and processes - Proven experience supporting enterprise or major-account sales cycles, with the ability to navigate multi-threaded evaluations involving IT, security, and executive stakeholders - Technology-forward mindset with a strong passion for emerging technologies and a natural curiosity for leading edge exploration in AI and data models - Extensive experience with ERP, GRC, GL, FP&A, or Analytics & Reporting solutions and their related technology platforms - Proven ability to gather business needs and present a value based, compelling software demonstration, especially with executive-level audiences Travel Requirements & Working Conditions - Up to 40% travel - Reliable internet access for any period of time working remotely, if not in a Workiva office How You’ll Be Rewarded ✅ On Target Earnings (OTE) range in the US: 196,000.00 - 315,000.00 USD Annual✅ Eligible for commission based on sales performance ✅ Restricted Stock Units granted at time of hire ✅ 401(k) match and comprehensive employee benefits package The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors. Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other protected characteristic. Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email talentacquisition@workiva.com. Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards. Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment. #LI-RM1

United States
$196K - $315K / year