Human Agency is an agency on a mission to give “the power of digital advertising to the people.” As an employer, the company is known for supporting its team by offering full-t
Managing Director of Technology
Location
United States + 1 moreAll locations: United States | Canada
Posted
95 days ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
Managing Director of Technology
Human Agency
Location: Remote (U.S. or Canada) Type: US Applicants – Full-Time; Canadian Applicants – Independent Contractor About Human Agency We're scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth. We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don't insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time. Our clients' missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact. Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down. We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation. And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same. The Opportunity Human Agency is an AI-native consultancy that builds, ships, and operates alongside our clients. We don’t advise from the sideline — we embed inside enterprise organizations and deploy production AI systems that do real work. Our current anchor engagement is inside one of the largest privately held construction enterprises in the United States — LLM orchestration, document intelligence, workflow automation, enterprise integration. Not strategy decks. Not innovation labs. Systems that run. We need a Managing Director of Technology to own the technical side of the house as we scale Human Agency. That means leading client delivery, making architecture calls, building the engineering team, and being the technical voice in rooms with C-suite executives. You’ll report to the Managing Partner and work as a peer on strategy with the Managing Director of AI — but the technical execution, the team, and the platform are yours. This role requires someone who can move between writing production code and presenting to a client’s CEO in the same week. If that sounds like whiplash, this isn’t the right fit. If that sounds like Tuesday, keep reading. What You’ll Do Lead technical delivery for enterprise clients. You’re the most senior technical person in the room on our biggest engagements. You decide what’s feasible, design the architecture, and make sure it ships. When a client executive asks “can we do this?” — you’re the one who answers. Build how we deliver, not just what we deliver. One client engagement works because of talented people and brute effort. Ten engagements work because of systems. You design the repeatable model — how we scope, staff, build, and deploy — so the team can run engagements without you in every meeting. That means building discovery frameworks, reference architectures, deployment templates, and evaluation routines that actually get used. Hire and develop the engineering team. You set the bar, own the pipeline, and make the calls on who joins. We need people who can build with high autonomy in ambiguous environments, and you know how to find them. You also know how to make good engineers better through architecture guidance, code review, and honest feedback. Own platform and infrastructure decisions. Build vs. buy, tooling, deployment, security — you make the calls. A Principal Engineer handles day-to-day infrastructure execution; you set priorities and architectural direction. Shape our AI strategy through the lens of what actually ships. You have real opinions on LLM orchestration, RAG, agents, evaluation, and fine-tuning — formed by building things, not reading about them. You decide which technical bets we make and which we skip, based on what creates value for clients, not what looks good on a slide. What We’re Looking For - You’ve built and shipped AI/ML systems in production. Not prototypes. Not demos. Things that run and that people depend on. - You’ve hired and led a technical team — at least 5 people, ideally more. You’ve seen what breaks when a team grows and you’ve fixed it. - You can explain a technical trade-off to a non-technical executive in a way that helps them make a decision. You’ve done this in high-stakes settings. - You have strong opinions on AI architecture grounded in hands-on experience — and you change those opinions when the evidence says to. - You’re comfortable in the weeds. When something is broken or a team is stuck, you get in and help, not schedule a meeting about it. - You know your way around cloud infrastructure and engineering practices well enough to make platform calls with confidence. Bonus points for: you’ve scaled a startup or early-stage company before — built the team, built the systems, lived through the growing pains; experience in a services or consultancy model (SOWs, staffing, client delivery); a network of engineers you’ve worked with and would hire again. You Should Apply If - You’d rather build AI systems than talk about AI strategy - You want to own a technical organization, not manage a lane inside someone else’s - You’re comfortable making big decisions with imperfect information — and owning the outcome - You want to work somewhere with real revenue, real clients, and real problems to solve - You’re energized by building a company — not just writing code, but shaping how the whole thing works You Should Not Apply If - You want a CTO-like title with a strategy focus and minimal hands-on building - You’re uncomfortable getting into production-level detail when the situation calls for it - You expect an established engineering org with playbooks, processes, and a support structure already in place - You’d rather delegate technical depth than engage directly - Your experience is solely in product companies and you’re not interested in building for clients Considerations Education: Bachelor’s degree or equivalent experience; advanced degrees are a plus but not required Ethics: Commitment to responsible AI practices — transparency, human oversight, privacy Travel: Periodic (10–20%) for client work, team offsites, and events Location: Remote-friendly; U.S. or Canada, with preference for EST timezone alignment Why Join Human Agency We’re profitable, growing, and building AI systems that run in production for billion-dollar companies. The team is small, the clients are real, and the work matters. The work is real and the opportunity is massive. We’re building a company — the systems, the team, the delivery model, the culture — and we need someone to own the technical side of that build. If you’re the kind of person who’d rather build the engine than describe the engine, we want to talk. Equal Opportunity Commitment Human Agency is an Equal Opportunity Employer. We value diverse perspectives and are committed to building inclusive, high-performing teams where everyone can do their best work.
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About Us Red Cell Partners is an incubation firm building and investing in rapidly scalable technology-led companies that are bringing revolutionary advancements to market in three distinct practice areas: healthcare, cyber, and national security. United by a shared sense of duty and deep belief in the power of innovation, Red Cell is developing powerful tools and solutions to address our Nation’s most pressing problems. About Savoy Life Savoy Life is a technology-enabled healthcare services startup focused on making healthcare work for seniors and their caregivers. We exist because the senior population is exploding, medical spend is already out of control, and poorly coordinated care is wasting tens of billions of dollars every year. At the same time, the two resources we need most to address this problem - caregivers and primary care providers - are stretched thinner than ever. Savoy aims to make aging better by restoring agency to seniors and integrating caregiving into the heart of healthcare to allow seniors to spend more quality days at home - and fewer days in the hospital. Today, this includes going into individual homes as well as partnering with senior living communities to coordinate and manage clinical gaps for these seniors, their caregivers, and the care ecosystem. Savoy deploys a team of clinical experts both in-person and virtually paired with proprietary technology to drive clinical outcomes – without disrupting the current care. What You’ll Do Build Savoy Life's Technology Platform from the Ground Up Partner directly with our CEO and COO to design, architect, and build the technical foundation that powers Savoy Life’s caregiving‑first model. You will own the creation of our data infrastructure, intelligence layer, and early products that unify caregiving and clinical data—enabling risk stratification, clinical decision support, and scalable continuous care. Your work will transform today’s human‑intensive process into a proprietary, tech‑enabled platform that can serve seniors everywhere, not just in senior living facilities. Lead AI/ML‑Driven Capabilities - Implement and own the technical strategy for AI‑enabled clinical signals, early‑risk detection, sentiment analysis, and proactive care workflows. - Leverage LLMs to power both conversational, virtual rounding, and structured clinical summaries. - Use AI‑native tools (Copilot, Cursor, Claude, GitHub tools, agents) to accelerate prototyping and development velocity. Develop Healthcare‑Grade Data Integration Pipelines - Create our data infrastructure, automated AI/BI driven insights, and BI querying - Build and scale ETL pipelines that ingest data from QHIN data, HIEs, internal Savoy tools and potentially beyond. - Ensure data integrity and traceability across a wide variety of structured and unstructured inputs. Own Security, Compliance & Reliability - Build Savoy’s platform with HIPAA compliance and senior‑care regulatory needs from day one. - Implement secure data storage, encryption, auditing, access control, and monitoring frameworks. - Establish and enforce best practices for uptime, reliability, and operational readiness. Create and Scale the Engineering Organization - After building the first versions of our product, you’ll recruit, mentor, and develop engineers as the organization scales. - Establish engineering culture, SDLC practices, architectural standards, and performance expectations. Who You Are A Founder‑Level Technologist - 10+ years of engineering experience with a strong track record of building and shipping complex, high‑impact products. - Experience designing and scaling backend systems, cloud infrastructure, APIs, and data platforms. - Comfortable owning technical architecture end‑to‑end in a fast‑moving startup setting. Deep Backend & Infrastructure Expertise - Expertise in database design, distributed systems, and event‑driven architectures. - Hands‑on experience deploying secure, scalable systems on AWS/Azure/GCP. Healthcare Data Fluency - Experience with clinical data structures (EHR, care notes, vitals, symptoms), healthcare integration standards (FHIR/HL7), or related domains. - Understanding of HIPAA, PHI handling, and the nuances of clinical workflows. AI‑Forward Builder - Experience using LLMs to build production features (NLP, summarization, conversational AI, risk prediction, or agent frameworks). - Comfortable with prompt engineering, model selection, and grounding strategies. Security & Compliance Mindset - Deep understanding of secure system design, encryption standards, access control models, auditability, and threat modeling. - Experience building systems for regulated industries is a strong plus. Startup Operator - Thrives in ambiguity, moves with urgency, and brings an ownership mentality. - Excited to build v0 → v1 → scale while wearing multiple hats. - Motivated by delivering better healthcare outcomes for seniors and their families. 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Applicant Data Disclosure By submitting an application, you acknowledge that Red Cell Partners, LLC ("Red Cell") uses third-party service providers to facilitate its recruitment and hiring processes. These providers include applicant tracking systems, candidate verification platforms, and fraud detection tools (collectively, "Hiring Platforms"). Your application materials, including your résumé, cover letter, work samples, responses to application questions, and any other information you submit, may be transmitted to and processed by these Hiring Platforms for the following purposes: - Managing and administering your application throughout the hiring process; - Verifying the accuracy and authenticity of application materials, including by cross-referencing information you provide against publicly available sources and proprietary databases; - Identifying indicators of potentially fraudulent, fabricated, or materially misleading application content, including but not limited to discrepancies between submitted materials and publicly available professional profiles, geographic anomalies, and fabricated work histories. Applications that are flagged through this process as containing indicators of fraud or material misrepresentation may be declined from further consideration. If you have questions about the status of your application or the evaluation process, please contact talent@redcellpartners.com. Red Cell requires its Hiring Platform providers to process your information solely for the purposes described above and in accordance with applicable law. Your information will be retained only for as long as necessary to fulfill these purposes and any applicable legal obligations, after which it will be deleted in accordance with Red Cell's data retention policies. For more information about how your data is used, please refer to our Privacy Policy and Applicant Privacy Notice.
Savoy Life is a distributed senior living platform focused on bridging the gap between senior living communities and healthcare. With a team of specialized clinicians, including nurses and geriatricians, Savoy Life offers a tech-enabled solution that empowers senior living operators to do their jobs more effectively and efficiently so they can move residents into their communities faster and keep them healthier for longer. What You’ll Do Build Savoy Life’s Technology Platform from the Ground Up Partner directly with our CEO and COO to design, architect, and build the technical foundation that powers Savoy Life’s caregiving‑first model. You will own the creation of our data infrastructure, intelligence layer, and early products that unify caregiving and clinical data—enabling risk stratification, clinical decision support, and scalable continuous care. Your work will transform today’s human‑intensive process into a proprietary, tech‑enabled platform that can serve seniors everywhere, not just in senior living facilities. Lead AI/ML‑Driven Capabilities - Implement and own the technical strategy for AI‑enabled clinical signals, early‑risk detection, sentiment analysis, and proactive care workflows. - Leverage LLMs to power both conversational, virtual rounding, and structured clinical summaries. - Use AI‑native tools (Copilot, Cursor, Claude, GitHub tools, agents) to accelerate prototyping and development velocity. Develop Healthcare‑Grade Data Integration Pipelines - Create our data infrastructure, automated AI/BI driven insights, and BI querying - Build and scale ETL pipelines that ingest data from QHIN data, HIEs, internal Savoy tools and potentially beyond. - Ensure data integrity and traceability across a wide variety of structured and unstructured inputs. Own Security, Compliance & Reliability - Build Savoy’s platform with HIPAA compliance and senior‑care regulatory needs from day one. - Implement secure data storage, encryption, auditing, access control, and monitoring frameworks. - Establish and enforce best practices for uptime, reliability, and operational readiness. Create and Scale the Engineering Organization - After building the first versions of our product, you’ll recruit, mentor, and develop engineers as the organization scales. - Establish engineering culture, SDLC practices, architectural standards, and performance expectations. Who You Are A Founder‑Level Technologist - 10+ years of engineering experience with a strong track record of building and shipping complex, high‑impact products. - Experience designing and scaling backend systems, cloud infrastructure, APIs, and data platforms. - Comfortable owning technical architecture end‑to‑end in a fast‑moving startup setting. Deep Backend & Infrastructure Expertise - Expertise in database design, distributed systems, and event‑driven architectures. - Hands‑on experience deploying secure, scalable systems on AWS/Azure/GCP. Healthcare Data Fluency - Experience with clinical data structures (EHR, care notes, vitals, symptoms), healthcare integration standards (FHIR/HL7), or related domains. - Understanding of HIPAA, PHI handling, and the nuances of clinical workflows. AI‑Forward Builder - Experience using LLMs to build production features (NLP, summarization, conversational AI, risk prediction, or agent frameworks). - Comfortable with prompt engineering, model selection, and grounding strategies. Security & Compliance Mindset - Deep understanding of secure system design, encryption standards, access control models, auditability, and threat modeling. - Experience building systems for regulated industries is a strong plus. Startup Operator - Thrives in ambiguity, moves with urgency, and brings an ownership mentality. - Excited to build v0 → v1 → scale while wearing multiple hats. - Motivated by delivering better healthcare outcomes for seniors and their families. Bonus Points - Experience building care‑enablement, elder care, or digital health tools - Familiarity with clinical terminology, LOINC/SNOMED codes, or care workflows - Experience with ambient voice interfaces, IVR systems, or voice AI - Mobile experience (React Native, Flutter) for caregiver/patient‑facing apps - Previous founding engineer or technical co‑founder experience Why This Role Matters Savoy Life is redefining how healthcare is delivered in senior living communities by embedding clinical intelligence and proactive care where it’s needed most. You will be the architect and builder behind the systems powering that transformation — from the Age‑in‑Place app to autonomous virtual rounding — ultimately improving outcomes and reducing hospitalizations for seniors across the country. We’re an Equal Opportunity Employer: You’ll receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
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