Job Description/Responsibilities: - The Lead Technologist Enablement Architect defines and manages role-based enablement architectures that build the knowledge, skills, and behaviors required for SA and ATS success. He/she continuously monitors learning engagement and skill progression against defined technical and behavioral competency frameworks, seeking to understand and strengthen the relationship between enablement, field behaviors, customer outcomes, and business impact. - This role owns the enablement roadmap for SA and ATS audiences, providing a strategic point of view on content investment, sequencing, and modality. He/she is accountable for driving measurable behavior change, ensuring learning experiences translate into improved architectural quality, reduced delivery risk, stronger technical account strategies, and increased customer adoption. - The Lead Technologist Enablement Architect directly oversees and approves the work of learning production vendors and is accountable for the holistic learning experience within Citrix’s LMS/CMS ecosystem. He/she brings deep expertise in modern learning design, program development, and the rollout of AI-enabled, hands-on learning experiences, and stays current on emerging trends in technical enablement and architecture education. Key Responsibilities Enablement Strategy & Curriculum Ownership - Define and own the role-based enablement strategy for Solutions Architects and Account Technical Strategists across the customer lifecycle. - Design and maintain curricula and learning pathways aligned to technical competency frameworks, architecture maturity models, and business outcomes. - Ensure enablement supports key SA and ATS motions, including discovery, architecture design, deployment planning, risk mitigation, adoption acceleration, and value articulation. Modern Learning Experience Design - Deliver learning experiences that are engaging, predictive, and outcome-focused, minimizing time away from customer work. - Leverage AI-enabled learning tools to identify trends, predict skill gaps, and prescribe targeted development paths. - Incorporate experiential learning methods such as hands-on labs, simulations, scenario-based learning, and real-world architectural challenges.​ Measurement, Insights & Continuous Improvement - Conduct ongoing learning needs assessments informed by role expectations, field feedback, and customer outcomes. - Define and implement evaluation methodologies to measure learning effectiveness, skill growth, and impact on field performance. - Establish clear reporting on learning engagement, competency progression, program outcomes, and ROI of enablement investments. - Continuously refine content and programs based on data, insights, and evolving business priorities. ​ Cross-Functional Collaboration - Partner closely with Platform Marketing, Performance Marketing, and Marketing/Sales/Technical Operations to ensure enablement aligns with product strategy, technical roadmaps, and go-to-market priorities. - Act as a trusted advisor for frontline technical leaders to ensure managers have the insights, tools, and guidance needed to coach, assess, and develop SA and ATS talent. - Coordinate cross-functionally to deliver consistent, high-quality technical enablement across audiences. ​ Vendor & Platform Management - Lead and manage third-party learning and content production vendors, ensuring quality, consistency, and alignment with enablement objectives. - Own the end-to-end learning experience within the LMS/CMS, ensuring content is discoverable, relevant, and continuously optimized. Required Qualifications - Bachelor’s degree in Instructional Design, Education, Computer Science, Engineering, Business, or a related field or equal experience - Experience designing and delivering enablement for technical, architecture, or customer-facing engineering roles. - Proven experience implementing and scaling competency frameworks and role-based learning programs. - Strong understanding of learning evaluation, data fluency, and outcome measurement. - Experience managing LMS/CMS platforms, vendors, and complex enablement programs. - Strong project management skills with the ability to balance multiple initiatives and stakeholders. - Ability to distill complex technical concepts and communicate them clearly, concisely, and compellingly to diverse audiences. Desired Skills & Experience - Be a problem finder and a problem solver - Experience using AI-embedded learning platforms and analytics tools. - Background in Solutions Architecture, Technical Strategy, or Customer Success Engineering is highly valued. - Experience presenting to and influencing senior technical and business leaders. - Experience working with external training, certification, or content production vendors. - Familiarity with enterprise software, cloud platforms, and large-scale customer deployments. ​ Required Experience/Skills - Recognized subject matter expert. - Manage large projects or processes. - Requires deep knowledge of job area typically obtained through advanced education combined with experience. - Typically viewed as having a specialty within discipline. May have broad knowledge of project management. - Typically requires a University Degree or equivalent experience and minimum 8 years of prior relevant experience; or Master’s degree with 6 years; or PhD with 3 years of experience. Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. NY generally ranges: $126,935-$190,403 CA generally ranges: $132,454-$198,682 All other locations fall under our General State range: $110,378-$165,568 Benefits may vary depending on the nature of your employment with Cloud Software Group and the country where you work. U.S. based employees are typically offered access to healthcare, life insurance and disability benefits, 401(k) plan and company match, among others. This requisition has no specific deadline for completion.About Us: Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud. Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications. If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.

Who We Are Join a team that puts its People First! As a member of First American’s family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do Design, develop and implement learning solutions and curriculum materials for instructor led, self-paced training, mobile learning, video and audio-based training as assigned. What You'll Do: - Build commercial quality learning content using industry accepted instructional design processes (ADDIE, ARCS, SAM, Bloom’s etc.). - Perform needs/job analysis and effectively communicate development requirements to all levels within the organization. - Gather information and compile/analyze data to determine the most appropriate and effective learning methods for diverse work groups. - Work with subject matter experts, stakeholder, business sponsors and students to ensure learning objectives are met. - Present complex information using instructionally effective methods. - Analyze/assess training effectiveness and recommend adjustments. - Track employee performance and measure training outcomes. - May recommend training methods. - May participate in system administration and course maintenance, such as Learning Management System (LMS) What You'll Bring: - Bachelor’s degree or equivalent combination of education and experience - 4-7 years of experience designing training for adult audiences in a professional environment - Information Mapping/DocuTools Certification preferred. - Training project management skills with an emphasis on needs analysis, scope, time estimations and execution - Demonstrated critical thinking to review and analyze data - Proficient in graphic/user interface/interactive design - Experience with applications such as: - Adobe Creative Suite (PhotoShop, Illustrator, Bridge, Premiere, InDesign, AfterEffects, etc.) - Articulate 360 (Storyline 360, Rise, Studio 360, Replay, etc.) - Snagit - Camtasia - Microsoft Office Applications - Online graphic design applications, such as Venngage, Canva, etc. - HTML, ActionSript or application/gaming design - Strong written and verbal communication skills - Strong interpersonal skills - Self-motivated; self-starter - Ability to manage multiple tasks and respond quickly to emergent problems - Instructional design certificate from an industry recognized organization (ATD, Learning Guild, Langevin, etc.) preferred Pay Range: $64,300.00 - $85,700.00 Annually This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. ** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. ** First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act). First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements. What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Role Description The Adjunct Lead Instructor is responsible for providing quality IT instruction to students in the academic methodologies assigned. The Adjunct Lead Instructor will work with the Director of Education to ensure that student cohorts in the assigned Resident, online, and/or hybrid academic delivery methodologies receive training to acquire the skills and to prepare for certification exams that will allow them to transition into the IT Workforce. Essential Job Duties and Responsibilities - Teach assigned cohort(s) of students in the assigned academic delivery methodologies. - Model and cultivate a team culture of excitement and passion for changing student lives. - Provide motivational leadership for Instructors and students focusing on respect and setting an exemplary example. - Facilitate an organized, informed, engaging classroom experience that encourages the retention, course completion, and certification of assigned student cohorts. - Coach and develop Instructors to provide ongoing assistance to struggling Students of Concern. - Using various communication tools such as phone, chat, email, text, video, or in-person, directly communicate with and coach Students of Concern. - Respond timely and accurately to student questions and concerns. - Regularly monitor student progress and contribute to the encouragement and motivation of students regarding commitment to the program, pursuit of high achievement in academics, and preparation to take certification exams. - Deliver curriculum and instructional activities to provide students with an outstanding academic and training experience during each class session that prepares students to take their certification exams. - Establish and communicate clear objectives for all learning activities, per the published syllabus. - Maintain discipline and manage student behavior in accordance with the policies and disciplinary systems of the school. - Contribute to the enhancement of the academic and training program by providing constructive feedback. - Other duties as assigned. Qualifications - Customer-focused and detail-oriented. - Excellent computer skills and commitment to the use of technology. - Possess strong written and oral communication skills. - Confidentiality is a must for this role. - Ethical conduct is always displayed. - Self-motivated, positive, and helpful attitude. - Ability to work well with others. - Currently have, or are able to obtain, the certifications relative to the courses being taught. - Must be able to captivate and stimulate a student audience. - Ability to think outside the box. Requirements - Bachelor’s degree, preferably in Information Technology or a related field; or a combination of education and work experience. - A minimum of 3 years of practical work experience in the IT industry (within the last 10 years) is preferred. - A minimum of 2 years of experience with classroom and online instruction is preferred. - Candidates with a different combination of technical training experience and practical work experience will be considered. Physical and Cognitive Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is: - Listen to employees and communicate verbal and written feedback. Must be able to exchange accurate information in these situations. - Observe and detect concerns or areas for improvement within the workplace. - Frequently move about the office and customer/prospect locations in diverse environments. - Maintain a high level of consistent cognitive function to negotiate complex transactions with employees and students or vendors. - Stoop, kneel, or crouch when maneuvering the office environment. - Lift up to 25lbs at times. Compensation $35.00/hr Schedule Mon-Fri 9am-6pm EST; or Mon-Thur 6:30pm-10:30pm EST. Location Remote. Candidates can reside in one of the following states: AL, AR, AZ, FL, GA, ID, IN, KS, KY, LA, MI, MO, MS, NC, NV, OH, OK, SC, PA, TN, TX, UT, VA, and WI. Company Description MyComputerCareer (MyCC) is a for-profit higher education technology company dedicated to changing lives through education. Our mission is to empower individuals by offering industry-leading IT training and certifications that pave the way for successful careers in information technology. At MyCC, we foster a family-like culture, where every team member is driven by a passion for helping students achieve their goals and transform their futures. - Our core values—Love, Customer First, Excellence, and Ethics—guide everything we do. - With campuses across the United States and a robust online program, we strive to provide accessible and supportive learning environments for students from all walks of life. - MyCC is committed to offering students the tools and support they need to thrive in the fast-growing tech industry.

Role Description The Career Coach helps ensure that our graduates are job ready by their graduation date. They support the success of the Career Services team by coaching 160-200 students/graduates in group settings and hosting workshops. This role is hands-on coaching, ensuring high-quality service delivery, streamlined processes, and effective problem-solving. What you will do - Career Coaching & Student Support: - Manage a portfolio of 150–200 students in a group format, with 1:1 office hours as needed. - Provide ongoing career coaching, including support for escalated or reassigned students. - Review resumes, LinkedIn profiles, portfolios, and cover letters, delivering feedback within 24 hours. - Conduct mock HR/cultural fit interviews and assess performance using internal guidelines. - Track student progress in internal systems and proactively flag risks (e.g., disengagement, delays). - Engage the student community by facilitating channels, sharing job market insights, and offering practical guidance. - Host webinars and career events as needed. - Collaborate cross-functionally to improve career services and student experience. - Provide timely, ad hoc career support within a 24-hour response window. - Collaboration & Communication: - Provide clear, empathetic, and solution-oriented feedback to students and teammates. - Organization & Reliability: - Maintain structured records, manage time effectively, and respond to priorities within 24 hours. - Data & Performance Tracking: - Monitor key metrics and use data to improve coaching outcomes. - Workshops: - Support development and facilitation of career workshops. - Cross-Track Coaching: - Coach across multiple tracks (Software Engineering, QA, Data, Cybersecurity, UX/UI). Qualifications - 2–5 years of experience in a relevant role, such as a career coach, recruiter, HR professional, or hiring manager (experience in executive search or coaching is a strong plus). - Strong understanding of the US job market, including hiring practices, candidate expectations, and cultural nuances. - Excellent English proficiency (C1–C2), both spoken and written. - People-oriented professional who can actively listen, provide structured and constructive feedback, and build trust with candidates. - Able to inspire and motivate individuals or groups of job seekers throughout their job search journey. - Highly organized, detail-oriented, and demonstrate strong ownership and follow-through. - Outstanding communication and interpersonal skills. - Nice to have: prior experience in the tech industry or working with tech candidates. Requirements - 2–5 years of experience in a relevant role, such as a career coach, recruiter, HR professional, or hiring manager (experience in executive search or coaching is a strong plus). - Strong understanding of the US job market, including hiring practices, candidate expectations, and cultural nuances. - Excellent English proficiency (C1–C2), both spoken and written. - People-oriented professional who can actively listen, provide structured and constructive feedback, and build trust with candidates. - Able to inspire and motivate individuals or groups of job seekers throughout their job search journey. - Highly organized, detail-oriented, and demonstrate strong ownership and follow-through. - Outstanding communication and interpersonal skills. - Nice to have: prior experience in the tech industry or working with tech candidates. Benefits - Fully remote full-time collaboration. - Fixed payment of 2500 USD gross. - A comfortable digital office. We use modern digital tools — Slack, Miro, Notion, Google Meet, etc. — to make the process of working together seamless. - Growth. Our product is expanding quickly, so it's a great time to get on board and challenge yourself. - Diverse and tight-knit team which is spread out across US, LatAm, Europe and more.