First American

• Supports commercial and industrial title processes • Collates and gathers information • Responds to inquiries • Reviews and validates accuracy and completeness of data • Provides customer service to external clients and field escrow offices • May act in a liaison role and coordinate resolution/completion of the title process • Performs a wide range of administrative duties • Creates and maintains files, records and reports • Monitor and track workflow • Communicates information and prepares documentation and reports • Communicates with internal and external groups • Other duties as assigned.

• Participates in the design, development, coding, testing, debugging, and maintenance of software code for business applications • Responsible for middle-tier implementation and integration with backend databases • Works with technical staff to understand problems with software and develops specifications to resolve them • Identify new capabilities necessary to deliver large-scale business impact and work closely with partner teams to prioritize the development of these capabilities • Responsible for design and full implementation of product; ensures architecture meets design specs • Performs tasks necessary to support design, QA and implementation teams necessary to rollout product • Deliver net-new ways for the team/org to measure and communicate customer impact • Research, design, write, test and implement new software applications and systems • Modify and enhance existing complex applications and systems • Champion change; drive and set technical direction for the functional group • Responsible for quality assurance review • Evaluate design alternatives, and perform cost benefit analysis • Lead the design and development of projects that involve any or all layers of our stack • Work with cross-functional teams to deliver timely, high quality, and well-tested code • Help define and enforce standards regarding architecture, quality, and performance • Mentor other developers and contribute to the growth and development of the team • Help evolve the engineering culture at First American • Required to perform duties outside of normal work hours based on business needs.

• Manage key vendor relationships across an assigned portfolio of external service providers. • Develop and support vendor engagement strategies that align with business objectives and service needs. • Build and maintain productive partnerships with vendors that provide specialized services to the organization. • Assess vendor capabilities and ensure alignment with evolving business objectives. • Maintain effective relationships with vendor contacts and internal stakeholders. • Serve as a point of contact for vendor-related discussions, planning, and relationship management. • Monitor the overall health, capacity, and effectiveness of the vendor network. • Identify vendor-related risks, service gaps, and opportunities to strengthen support for business operations. • Collaborate with internal teams and business leaders to support operational and strategic initiatives. • Participate in customer-facing discussions when vendor input or subject matter expertise is needed. • Support vendor growth and expansion initiatives. • Perform other duties as assigned.

Role Description The Curative Specialist’s primary responsibility is to perform a detailed review and analysis of chain of ownership documents and chain of lien to clear up any discrepancies found during the property search. Responsibilities include: - Use proprietary tools to perform research and clearance of discrepancies. - Communicate with applicable parties involved in the transaction. - Responsible for all actions and communications regarding loans in the pipeline. - Interact daily with Management regarding the pipeline. - Regularly communicate with client(s). - Act as a subject matter expert and research best practices within the industry. Qualifications - High School diploma or equivalent. - Typically has 4+ years of experience in title review, closing, funding, or post-closing of residential mortgage loans. - Industry experience required. - Demonstrated time management skills and ability to perform tasks under deadline. - Overall understanding of Mortgage Loan Life Cycle process and mortgage loan documents. - Extreme attention to detail and strong analytical skills. - Strong written and verbal communication skills. - Strong organizational skills. - Sound independent judgment. - Customer service skills. - Proficient in all MS Office applications. Requirements - Monitor communications to ensure timely responses. - Daily coordination and communication with Lenders. - Obtain advice from clients to effectively clear title. - Reconcile loans in pipeline weekly to confirm all have been reviewed and worked accurately. - Telephone customer service support. - Provide general assistance with internal communications with other teams to ensure timely delivery of searches. - Excellent customer service skills to effectively handle client communications via phone and email. - Follow functional area’s processes and procedures in daily activities, troubleshoot as needed, and recommend suggestions for continuous improvements to overall operations. - Actively contribute to the results of a team and work toward achieving goals and objectives. Benefits - Comprehensive benefits package including medical, dental, and vision. - 401k. - PTO/paid sick leave. - Employee stock purchase plan. Company Description Join a team that puts its People First! As a member of First American's family of companies, Mortgage Solutions provides lenders with solutions to originate, close, and service quality loans. Our inclusive, people-first culture has earned our company numerous accolades, including: - Named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. - Awards as a best place to work for women, diversity, and LGBTQ+ employees. - Included on more than 50 regional best places to work lists.

• Perform inbound and outbound collection calls across all stages of delinquency. • Research, identify, and resolve issues contributing to customer delinquency. • Maintain accurate and detailed records of all customer interactions and account activities. • Provide exceptional customer service by resolving complex account issues, discrepancies, and disputes. • Review accounts to ensure compliance with internal policies, investor requirements, and applicable regulatory standards. • Analyze borrower financials to determine appropriate payment arrangements or retention options.

• Design, implement, support, and continuously improve the global Workday platform. • Develop and maintain custom integrations using Workday Web Services and EIB. • Configure, register, manage, and govern Workday AI Agents. • Build and maintain Workday Orchestrations to automate complex business processes. • Develop complex reports using the Workday Reporting Platform and Prism. • Collaborate closely with HR, Payroll, IT, and other stakeholders to translate business requirements into solutions.

• Collaborate with lenders, bank attorneys, and borrowers to resolve issues impacting title insurability prior to closing. • Review title commitments to confirm accuracy of the chain of title and identify title issues for residential refinances. • Analyze various records such as mortgages, liens, judgments, easements, corporate/LLC and estate documentation to determine ownership and legal restrictions. • Collaborate with underwriting to find solutions and navigate title issues. • Prepare title policies, affidavits and other closing documents in FAST. • Verify that title insurance rates and coverage provided on the title commitment are given in accordance with instructions received by the insured parties of the transaction and in accordance with state guidelines. • Communicate with Title Closers to help ensure a smooth closing and follow up with parties for any trailing documents after closing.

Role Description Provides underwriting expertise and support to company personnel, agents, and customer(s), related to the issuance of real estate title insurance commitments and policies. Utilizes underwriting standards and guidelines within delegated authority limits, to underwrite the issuance of title insurance and provide guidance in the performance of real estate settlement services. Develops and retains a wide agent and customer client base. What You’ll Do - Act in a senior capacity with a national footprint for providing commercial and residential underwriting service and support to agents and direct division personnel involved in commercial and residential transactions. - Develops and maintains effective business relationships with assigned agents, internal and other external customers to attract, develop and retain profitable business for the Area/State. - Responsible for communicating information related to underwriting and real estate settlement services to team. - Responsible for monitoring state laws and recommending practice changes to management, as needed. - Retain and expand Agency and Direct Division relationships throughout national market by assessing the agents’ potential for growth in the commercial and/or residential market and serving their underwriting needs. - Use underwriting standards and guidelines within delegated authority limits to underwrite the issuance of title insurance and provide guidance in the performance of real estate settlement services. - Communicate proactively with and respond to internal and external customers in a timely manner. - Is highly visible in assigned marketing area by attending real estate industry functions and participating in community and real estate events. - Other duties as assigned. Qualifications - Law Degree preferred. - Licensed to practice law in state within region, in good standing, preferred. - Recommended 7-12+ years title underwriting experience, multi-state underwriting experience preferred. - Must be familiar with real estate law. - Excellent understanding of concepts, practices and procedures of real estate titles and closing. - Strong knowledge of Federal and State regulations related to real estate title insurance and settlement services. - Demonstrated leadership with the ability to lead others in effectively implementing programs and projects. - Excellent interpersonal and coaching skills. - Excellent public speaking and presentation skills. - Ability to diagnose and analyze problems, identify, and drive appropriate solutions, and achieve desired results. - Excellent verbal and written communication skills. - Strong organizational skills, able to multi-task, prioritize, timely respond and work under pressure. - Excellent time management skills. - Ability to build relationships and create rapport with agent customers and underwriting team members. - Requires abstract thinking and creative solutions. - Ability to ‘think outside the box’ and make unique yet sound decisions to resolve complex issues. - Exercises confidence, sound judgment and decision making. Requirements - Pay Range: $148,600.00 - $198,200.00 Annually. - This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. - First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. - First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. Benefits - Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Role Description The Program Manager is responsible for managing programs or multiple projects, with complex interdependencies, on an ongoing and regular basis. Responsible for project planning and status reporting, risk management, and issue resolution. The Program Manager works more often with strategy and articulates the goals and objectives of the program and how it will impact the business. What You'll Do: - Independently manages multiple projects/programs typically moderate in size with complex interdependencies. - Manages overall tactical aspects of the program. - Participate in the creation and execution of work plans and revise as appropriate to meet changing needs and requirements. - Develop program deliverables including program roadmaps, plans, scope, and schedules and establishes governance. - Conducts risk monitoring and controls to ensure ability to achieve expected outcomes, on time and on budget. - Communicates program status to team and stakeholders to ensure their understanding of risks, issues, and activities related to the program. Qualifications - Bachelor’s degree or equivalent combination of education and experience. - Advanced degree or certification preferred. - 8-10 years of directly related experience. - PMP desirable. - Successful track record designing, developing, and executing complex projects in area of functional expertise. - Experience with program management methodologies and techniques, and their application in business and technical environments. - Excellent planning, time management, communication, decision making, presentation, organization, and interpersonal skills. - Strong MS Office Suite skills. - Leadership skills to inspire coworkers to attain goals and pursue excellence. - Ability to self-start and be versatile in a dynamic environment. - Conceptual understanding of current technologies and methodologies to plan and communicate effectively with project team and sponsors. - Experience developing and managing complex program budgets. Requirements - Pay Range: $112,400.00 - $149,800.00 Annually. - This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements, and geographic location. - First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act). - First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. Benefits - Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave. - Employee stock purchase plan.

• Search public records and examine titles to determine legal condition of primarily commercial or industrial property title. • Copy or summarize recorded documents which affect the condition of title to the property. • Works independently and uses experience to examine title to real property, ranging in complexity, to determine status and establish chain of title. • Builds base of experience with different types of property. • Performs title examination and examines the chain of title for a wide range of title orders, primarily commercial/residential. • Abstracts and analyzes records, such as leases, subleases, liens, judgments, easements, vital statistics, and plot and map books. • Determines ownership and legal restrictions to verify legal description of property and completeness of records that may cross county lines. • Resolves most issues such as missing information, incomplete, inaccurate or contradictory information contained in the title documentation. • Prepares initial title commitment documentation based on the application of procedural guidelines. • Prepares and reviews reports for accuracy. • May provide underwriting interpretation within established guidelines.