Resource Innovations is seeking a Director of IT Infrastructure & Cloud Services to join our team remotely or in Salt Lake City area. The Director of IT Infrastructure & Cloud Services is responsible for the strategic leadership, operational management, and continuous improvement of the organization’s IT infrastructure and platform services. This role oversees the design, implementation, security, and performance of core infrastructure services including network operations, cloud platforms, identity and access management, certificates, Microsoft 365, Azure, AWS, and end-user support services. The Director will also lead teams responsible for Service Desk operations, infrastructure engineering, and cloud services, ensuring reliable, secure, and scalable technology platforms that support business operations. This role partners closely with IT leadership and business stakeholders to deliver infrastructure services aligned with organizational strategy and security standards. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change. Duties and Responsibilities Infrastructure Strategy & Operations - Develop and execute the enterprise infrastructure strategy and roadmap aligned with business priorities. - Oversee the design, implementation, and management of enterprise infrastructure platforms including cloud environments, networks, and core IT services. - Ensure infrastructure systems are secure, reliable, and scalable to support business operations. - Lead modernization initiatives including cloud adoption, infrastructure automation, and platform optimization. - Establish standards, policies, and governance for infrastructure services. Cloud Platform Leadership - Oversee enterprise cloud platforms including Microsoft Azure and Amazon Web Services (AWS). - Manage cloud architecture, operations, and cost optimization strategies. - Ensure cloud services follow security, compliance, and governance standards. - Partner with application and enterprise systems teams to support cloud-based enterprise platforms. End User Services & Service Desk - Provide leadership and oversight of the IT Service Desk and end-user support teams. - Ensure high-quality IT support services for employees across the organization. - Establish and monitor service-level agreements (SLAs) and operational performance metrics. - Implement tools and processes to improve user support efficiency and service delivery. Microsoft Platform Administration - Oversee administration and optimization of Microsoft 365 services, including Exchange Online, Teams, SharePoint, and collaboration tools. - Manage identity and access management within Microsoft environments including Azure Active Directory. - Ensure proper configuration, security, and lifecycle management of Microsoft services. Network & Infrastructure Engineering - Provide oversight of enterprise network infrastructure, including LAN, WAN, VPN, and wireless networks. - Ensure network reliability, security, and performance across all locations and cloud environments. - Manage infrastructure components including servers, storage, and connectivity. Security & Certificate Management - Oversee infrastructure security practices including certificate management, encryption, and access controls. - Ensure proper lifecycle management of SSL/TLS certificates and related security infrastructure. - Partner with cybersecurity teams to enforce infrastructure security standards. Vendor & Platform Management - Manage relationships with infrastructure and cloud vendors including Microsoft and AWS. - Oversee licensing, service agreements, and vendor performance. - Evaluate emerging technologies and infrastructure tools to improve service delivery.

• Managing the client relationship and act as the lead point of contact for all client requests • Seeking opportunities to advance the client relationship and identify new business opportunities • Developing a deep understanding of each client’s business, category, market, buying committee, competitive landscape, and ideal customer profile (ICP) • Proactively bringing strategic and innovative ideas to client engagements based on working with Wpromote specialists and understanding cross-channel marketing dynamics • Owning all aspects of the statement of work – including management of deliverables, drafting new versions during renewal periods and change orders when required • Leading weekly client status calls, quarterly business reviews, and other client meetings • Overseeing the development of integrated marketing plans across multiple channels (Social, Programmatic, YouTube, etc) • Interpreting data from analytics and CRM/MAP platforms (e.g. GA4, Salesforce, 6sense, Demandbase, Marketo, Pardot, HubSpot, etc.) to assess paid media performance, ensure alignment with client goals, and identify opportunities to drive down-funnel engagement and growth • Managing overall account profitability, including approving and tracking agency hours and identifying potential issues, as well as opportunities • Collaborating with Strategy, Creative, Media Channel, and Martech teams to implement full-funnel campaigns that drive qualified pipeline and measurable revenue impact • Serving as quality control for all deliverables • Develop and motivate account team members. Potential to manage 1-2 people directly.

In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what’s possible. Job Description: The Business Unit (BU) Quality Director–provides senior leadership, oversight, and strategic direction for all quality activities across the BU, from capture through project execution. This position is embedded directly within the BU as a core member of the BU leadership team, shaping strategy, influencing decisions, and driving operational excellence across programs. This role is organizationally aligned with the Corporate Quality function, ensuring consistency with corporate standards, processes, and expectations. However, its day‑to‑day focus is fully within the BU, acting as the primary quality leader, advisor, and integrator for the BU’s portfolio. The BU Quality Director is responsible for elevating quality from a compliance activity to a strategic discipline core to winning and delivering work. Because this is a new role, the ideal candidate brings an entrepreneurial mindset, the ability to define and build the function, and the confidence to embed a strong “quality voice”. This position partners closely with BU leadership, project managers, corporate Quality, and functional teams to improve delivery predictability, reduce risk, and strengthen client and stakeholder trust. What You'll Be Doing: - Strategic Quality Leadership - Provide overarching quality leadership from capture through delivery across the BU. - Ensure customer expectations, regulatory requirements, and risk considerations are embedded into capture strategies, proposals, and execution plans. - Develop and maintain BU-level quality processes, standards, and best practices, aligning them with corporate frameworks. - Act as the BU’s primary quality advisor, ensuring quality is considered in strategic discussions and decisions. - Hands-On Quality Support to Projects - Provide direct, hands-on quality support to high‑risk or under-supported projects. - Develop, review, and enhance project-level Quality Management Plans, controls, and performance metrics. - Serve as a quality liaison between project teams, federal clients, and corporate Quality. - Conduct targeted project & process audits, compliance reviews, and quality checks across the portfolio. - Issue Investigation & Risk Management - Lead or coordinate investigations of nonconformances, quality issues, and customer concerns. - Conduct structured root cause analyses and implement corrective and preventive actions (CAPA). - Identify systemic risks across the BU and propose BU‑level improvements. - Project Recovery & Turnaround Leadership - Serve as the quality lead during project recovery or escalation efforts. - Rapidly assess quality health and partner with project leadership and corporate Quality to implement recovery plans. - Provide updates to BU and corporate Quality leadership on quality‑related risks and recovery progress. - Action Management & Follow-Through - Manage BU‑wide tracking of audit findings, CAPAs, risks, and customer feedback. - Ensure timely closure of actions, escalate issues as needed, and report trends to BU leadership. - Quality Resource Planning & Talent Oversight - Assess quality resource needs based on pipeline and portfolio analysis. - Partner with HR and project leaders to identify, staff, and onboard quality professionals. - Provide functional oversight, coaching, and performance management for BU quality personnel. - Metrics, Reporting & Continuous Improvement - Define, track, and report quality KPIs aligned with BU objectives. - Lead continuous improvement initiatives driven by lessons learned and recurring trends. - Support compliance with ISO 9001, corporate quality standards, and federal client requirements. - Integrate BU-level insights into corporate quality strategies and initiatives. What Required Skills You'll Bring: - Education: - Bachelor's Degree in Engineering, Construction, Project Management, Business, or Quality discipline, or related field (or equivalent work experience) - Master's Degree in related field - preferred - 20+ years of work experience in Quality, or related field - 10+ years experience in a supervisory or management capacity - Proven experience in directing and implementing quality management systems and standards specified by ISO 9000 within design, construction, owner’s rep, PM/CM, environmental, threat reduction and remediation, CUAS , biometrics, or related fields. - Experience with USACE and federal contracting/FAR - Ability to influence senior leaders and build cross-functional partnerships. - Strong problem-solving skills and experience leading structured investigations. - Proven ability to balance strategic leadership with hands-on execution. - Exceptional communication skills suited to executives, field teams, and federal clients. What Desired Skills You'll Bring: - Experience establishing new roles, functions, or governance structures. - Entrepreneurial mindset; ability to build a function from the ground up. - Quality certifications (ASQ CQA, CQE, CMQ/OE or similar). - Experience supporting large, complex, or geographically distributed programs. - Knowledge of risk-based quality systems and continuous improvement methodologies. - Ability to analyze business situations (ROI, cost per unit) - Effective written, verbal, analytical, problem-solving, and risk assessment skills. Ability to make public presentations - Proficiency in Microsoft Office (Word, Excel, PowerPoint) - Attention to detail - Ability to direct and manage team members with day-to-day quality activities as well as special projects to assure timely completion Security Clearance Requirement: None This position is part of our Corporate team. For over 80 years, Parsons Corporation, has shaped the future of the defense, intelligence, and critical infrastructure markets. Our employees work in a close-knit team environment to find new, innovative ways to deliver smart solutions that are used and valued by customers around the world. By combining unique technologies with deep domain expertise across cybersecurity, missile defense, space, connected infrastructure, transportation, smart cities, and more, we're providing tomorrow's solutions today. Salary Range: $148,300.00 - $266,900.00 We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle! This position will be posted for a minimum of 3 days and will continue to be posted for an average of 30 days until a qualified applicant is selected or the position has been cancelled. Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status. We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY! Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.

Band Level 4 Job Description Summary #LI-Remote This is a field-based and remote opportunity supporting a sales team in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position. The Area Business Leader (ABL) is an enterprise thinker responsible for directing a team of Territory Account Specialists in the delivery of tailored customer experiences based on account and Health Care Provider (HCP) needs and clinical dialogue that compels the customer to act on behalf of their patients to generate demand in the relevant area. Through regular face-to-face in-field interactions, the Area Business Leader mentors their team to work cross-functionally with Healthcare Providers, Key Accounts and Systems of Care (SoC) to identify shared priorities, deliver clinical value and provide Novartis resource messaging in a patient-centered approach thereby establishing Novartis as a preferred customer partner. The Area Business Leader instills a culture of high-performance and accountability that encourages and motivates their team to complete the brand strategy and tactics. Job Description Key Responsibilities: - Recruit, develop, retain, mentor, and lead a diverse team of individuals to successfully deliver on strategic sales objectives and establish a cadence of accountability for the team, communicating, and supervising KPIs and engaging all levels of performance on the team. - Models the way for all associates by encouraging a shared vision, communicating clear expectations, promoting an environment of accountability, enabling others to act, and optimizing or advancing processes by challenging the status quo. - Monitor and mentor to ensure Territory Account Specialists are effective orchestrators of the total account call by coordinating the deployment resources to efficiently plan, communicate, and follow through to ensure customer needs are met with vitality. - Develop, implement, and cultivate a customer-centric business plan in collaboration with both customer engagement and cross-functional partners to optimize customer experience and product demand. - Serve as a member of the regional leadership team that is proactively supplying to the development of overall regional goals, business execution, team development and culture. - Embed a hard-working, customer-centric culture where teams are engaged business owners that take effective results-oriented action. The Area Business Leader champions an environment where team members are encouraged to speak up, solve problems, collaborate, experiment, and fail forward. - Possess in-depth knowledge in the areas of clinical, access and reimbursement, eye for business, territory management, and appropriate use of omni-channel marketing tools to effectively develop and mentor members of the team during regular field contacts and one-on-one mentor sessions. - Leverage analytics platforms to advise decisions and identify areas of risk and opportunity to ensure the Territory Account Specialists are deploying resources like strategic face-to-face meetings, omni-channel resources, total office calls and cross-functional partners. Essential Requirements: - Bachelor’s degree required from 4-year college or university. - Leadership experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success. Internal Sales Associates are eligible, if successfully completed Novartis Emerging Leaders Development Program (ELDP), or 2+ years of pharmaceutical/biotech sales management experience within the last two years prior to joining the company. - 2+ years’ experience as a first-line sales manager with strong, demonstrated strategic thinking and enterprise mindset. - Demonstrated success in attracting, developing, and retaining diverse talent while building high-performing, collaborative teams. - Proven ability to drive sales growth, lead cross-functional partnerships, and execute strategic initiatives in complex, multi-regional environments. - Experience managing field organizations through change, innovation, or growth is highly valued. - Candidate must reside within territory or reside in a territory adjacent to the assigned geography and reside near a major airport. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver’s license. Desirable Requirements: - Experience & success leading sales teams in promotion to large practices, hospitals, IDN’s & SoC customers, with an understanding of reimbursement for both the out-patient (payer) and in-patient (Diagnosis Related Group, Medicare). Leveling Guidelines: The position will be filled at a level commensurate with experience. Area Business Leader I: - 2+ years’ experience as a first-line sales manager with strong, demonstrated strategic thinking and enterprise mindset (e.g., brand management, market access/account leadership experience) in pharmaceutical, biotech, healthcare, medical devices, diagnostics, life sciences services, insurance, consumer health, B2B sectors or similarly structured industries with large, geographically dispersed sales teams. Area Business Leader II: - 4+ years’ experience as a first-line sales manager with strong, demonstrated strategic thinking and enterprise mindset (e.g., brand management, market access/account leadership experience) in pharmaceutical, biotech, healthcare, medical devices, diagnostics, life sciences services, insurance, consumer health, B2B sectors or similarly structured industries with large, geographically dispersed sales teams. Senior Area Business Leader: - 8+ years’ experience as a first-line sales manager with strong, demonstrated strategic thinking and enterprise mindset (e.g., brand management, market access/account leadership experience) in pharmaceutical, biotech, healthcare, medical devices, diagnostics, life sciences services, insurance, consumer health, B2B sectors or similarly structured industries with large, geographically dispersed sales teams. Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com. For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study, eight (8) or fewer hours per day and forty (40) or fewer hours per week. Novartis Compensation Summary: The salary for this position is expected to range between: - Area Business Leader I: $152,600 and $283,400 per year - Area Business Leader II: $168,000 and $312,000 per year - Senior Area Business Leader: $185,500 and $344,500 per year The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an e-mail to tas.nacomms@novartis.com call +1 (877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. https://www.novartis.com/careers/careers-research/notice-all-applicants-us-job-openings Salary Range $168,000.00 - $312,000.00 Skills Desired Analytical Skill, Change Management, Coaching, Collaboration, Commercial Excellence, Complexity Management, Compliance, health care industry, Leadership, Management, Mentorship, problem solving techniques, Professional Communication, Professional Ethics, Team Work