• Configure and support Receivables modules including Customers, Transactions, Receipts, Adjustments, and Collections • Manage Journal Entries, Journal Approval Workflow, and Posting • Handle Intercompany Accounting and Consolidation

Role Description Agility 360 is searching for Escrow Coordinators for a 4-6 month contract with our client. The Escrow Coordinator will be tasked with a variety of duties and responsibilities as driven by work orders from internal departments and/or division partners. Position requires detailed knowledge of operation processes in a variety of risk management products. Coordinator will demonstrate expert knowledge of concepts, practices and procedures to resolve work order requests in a fast-paced, deadline-driven environment while meeting and exceeding quality, quantity and service level standards. Work order requests will include execution of corrective actions, short-term service projects, and staffing supplement for peak volumes/holidays. The Escrow Coordinator will deliver excellent customer service for clients by maintaining consistently high standards and modeling a passion for service. Essential Job Functions - Analyze loan level files and policies and procedures on behalf of Allied and our clients. - Review and analyze servicing reporting for escrow advances, lender placed insurance, and fee research. - Accurately verify, key, and/or memo insurance information in relation to all escrow product/coverage types (windstorm, hazard, wind, Flood). - Update loan history based on research and documentation received (either written or verbal). - Accurately compose written information for loan histories. - Gather, interpret, and use complex data to develop actionable steps that will improve processes and optimize results. - Thoroughly understand Hazard forced placed certificates, procedures, and consequences of not following the correct processes and/or procedures. - Maintain a knowledge of escrow servicing regulations to maintain compliance with Federal, State and agency specific guidelines. - Call outs 20%. - Website verifications. - Understanding reading of insurance history on loans. - Understanding what causes Borrower/Lender frustrations. - No assumptions - must ask questions in teams chat. - How to key Premiums Due - Knowing Remittance to select. - Consequences for not keying Premiums accurately. - Nimble - Able to multiple task, switch assignments as needed. Qualifications - High school diploma or GED required. - Excellent communication and organizational skills. - Will consider the equivalent combination of job experience & education that demonstrates the ability to perform the essential functions of this job. Requirements - Ability to identify, analyze, and resolve problems. - Adaptable to change and has the ability to make independent decisions. - Judgment and decision-making authority on daily work assignments. - Demonstrated ability to work autonomously to perform required work assignments. - Maintains a positive approach to the resolution of issues and is considered trustworthy by both peers and the management team. - Carefully evaluates an impact of own actions to Company, investors, employees, and self and confirms course of action with management team regarding high visibility or sensitive issues. - Use of clear, concise and effective and strong oral communication; accurately composes written materials as required by the position. - Handle confidential information in a responsible manner. - Ability to convey thoughts in a focused and concrete manner. - Willingly adds value to the team, shares information freely among the team, and communicates with others in a direct, honest, and open manner, while maintaining others’ dignity. - Works with management to build a strong cohesive team environment where every individual is valued. - Ability to prioritize and handle multiple tasks. - Possesses clear and professional verbal and written communication skills when used both internally and externally. - Effectively presents accurate information to varying audiences. - Seeks ways to contribute to the success of the team and company overall. - Uses failures/mistakes as opportunities to learn and correct, anticipates issues, and moves to resolve them. - Takes ownership of one’s accounts/duties and ensures that issues under their purview are resolved timely and in accordance with departmental standards. - Knowledge of MS Word, Excel, and PowerPoint. Physical Requirements - Position requires all forms of dexterity/mobility which may include extended periods of sitting/standing. - May occasionally require to reach with hands and arms, twist, climb or balance, stoop, kneel crouch or crawl. - Specific vision abilities required include close vision, distance vision, color vision, peripheral, depth perception and the ability to adjust focus. - Must be able to speak and hear, lift and carry up to twenty-five pounds (25 lbs.) or occasionally more. - May be required to drive for business purposes and must hold a valid driver’s license in good standing and maintain personal auto insurance in compliance with local or state requirements. - Ability to work in a fast-paced, occasionally noisy, or distracting environment. Details - Short-Term Contract Role with a Growing Company. - Location: REMOTE. - Hourly Pay Rate: $20. - Shift: 7:30 am - 4 pm CST. - Employment consideration is contingent on passing a background check.

The Invoicing Analyst - OTC will lead and support key initiatives across billing operations through process improvement, system enhancements, and cross-functional collaboration. In this mid-level role, you’ll play a critical part in ensuring accurate and compliant financial transactions, mentoring team members, and driving operational excellence. The Invoicing Analyst - OTC is both strategic and analytical, partnering with internal stakeholders to resolve complex billing and contract-related issues, support ERP implementation efforts, and review and refine standard operating procedures (SOPs). Reporting to the Team Lead, the Billing Analyst Center of Excellence provides backup support to Billing, contributes to project workstreams, and champions continuous improvement across billing functions. These Goals and objectives are not to be construed as a complete statement of all duties performed; employees will be required to perform other job-related duties as required. Goals and objectives are subject to change. All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate. Essential Functions: - Lead and support CoE operations initiatives focused on process optimization, system enhancements, and automation. - Collaborate with cross-functional teams to resolve complex billing and contract-related inquiries, ensuring accuracy and compliance with financial policies and standards. - Assist with ERP system implementation, including testing, documentation, and training to support billing functionality and integration. - Review and refine standard operating procedures (SOPs) to improve efficiency, accuracy, and scalability of billing processes. - Provide mentorship and cross-training to team members, fostering skill development and knowledge sharing. - Serve as a backup resource for CoE team, supporting daily operations and ensuring continuity during peak periods or absences. - Analyze billing trends and metrics to identify opportunities for improvement and support strategic decision-making. - Contribute to project workstreams and initiatives led by the CoE team, ensuring alignment with organizational goals and compliance requirements. - Support the development of financial reports and projections by providing accurate billing data and insights. Minimum Requirements: Education/Experience/Certification Requirements - Bachelor’s Degree or equivalent - 4 years’ experience in billing or related field - Excellent communication (written and oral) and interpersonal skills. - Strong organizational, multi-tasking, and time-management skills. - Must be detail oriented and able to follow through on issues to resolution. - Must be able to act both independently and as a team member. - Collaborate with business partners to gather necessary information to respond to customer inquiries - Proficiency in billing processes and billing software. - Experience with bookkeeping, invoice verification, and record keeping. - Strong ability to perform ad hoc reporting and data analysis to support financial decision-making. - Familiarity with GAAP standards and revenue recognition principles. - Understanding of regulatory compliance and internal controls. - Ability to research and respond to inquiries from internal and external stakeholders. - Knowledge of contracting terms and conditions and their impact on billing. - Skilled in process analysis and identifying opportunities for process improvement. Preferred Qualifications: - Experience managing high-volume, month-end billing cycles with a focus on accuracy and timeliness. - Experience working at SaaS / Software company - Exposure to ERP system implementations and process improvement initiatives. Individual Contributor

• Monitor assigned accounts: review aging, look for irregularities, non-payments, and delayed payments in customer accounts • Contact Sponsors/CROs via phone to follow on unpaid/open invoices and ensure timely payments are received • Investigate and resolve sponsor, patient and customer disputes • Maintaining a strong business relationship with the Sponsors/CROs as the primary contact and voice for Sarah Cannon Research Institute in regards to payment of receivables • Reconcile financial study data with data provided by Sponsors/CROs as needed. • Review, interpret and discuss contracts internally and with clients to assist with resolving payment or dispute issues • Review medical procedure invoices in relation to the contracts to determine eligibility for reimbursement of costs • Identify, report on and work with supervisor to resolve trends that negatively impact payment or workflows • Work with other departments (i.e. Accounting, Treasury, Contracting) to resolve billing questions as needed.