SpecterOps

Role Description The Executive Business Associate (EBA) is a trusted partner to senior executives, providing high-impact operational, analytical, organizational, and execution support. This role goes beyond traditional administrative assistance, acting as an extension of the executive to help drive priorities forward, improve execution, and ensure the business operates smoothly and efficiently. The EBA works across functions, manages complex workflows, and supports decision-making through research, analysis, and coordination, allowing executives to focus on the highest-value initiatives. Salary Range Base salary annually, commensurate with experience: $90,000 - $120,000 Location This position is remote, based in the U.S. with optional travel quarterly for in-person company events and other ad hoc meetings. Candidate must be authorized to work and reside in the United States; we do not currently sponsor immigration visas. Responsibilities - Executive & Strategic Support - Partner closely with one or more senior executives to manage priorities, optimize schedules, plan and manage travel, workflows, and execution of key initiatives. - Anticipate executive needs by proactively identifying risks, bottlenecks, and opportunities. - Prepare briefing materials, presentations, memos, and summaries for internal and external meetings, as needed. - Gather data, metrics, and reports to support business decisions and strategic planning, as needed. - Operational & Business Management - Track and drive follow-through on executive commitments, goals, and action items. - Coordinate cross-functional projects and ensure alignment across teams. - Help establish and maintain operating rhythms (QBRs, staff meetings, planning cycles, OKRs). - Support budgeting, forecasting, and basic financial analysis as needed. - Stakeholder & Communication Management - Act as a point of coordination between executives and internal/external stakeholders. - Draft and manage executive communications with clarity and professionalism. - Build strong working relationships across leadership, teams, and partners. - Handle sensitive and confidential information with discretion and judgment. - Process Improvement - Identify opportunities to streamline processes and improve operational efficiency. - Help scale executive support practices as the organization grows. Qualifications - 5+ years of experience in executive support, business operations, or a similar role. - Proven experience working directly with senior leaders (VP, C-suite, or equivalent). - Strong business acumen with the ability to think strategically and operationally. - Exceptional written and verbal communication skills. - High level of organization, attention to detail, and follow-through. - Ability to manage multiple priorities in a fast-paced environment. Preferred Qualifications - Bachelor’s degree in Business Administration, Communications, or a related field. - Experience in technology, SaaS, or high-growth organizations. - Familiarity with tools such as Google Workspace, Microsoft Office, Slack, Notion, Confluence, or similar. - Experience supporting company planning cycles, board prep, or investor interactions. Key Traits for Success - Proactive, anticipatory, and solution-oriented. - Comfortable operating with ambiguity and limited direction. - Trusted advisor mindset with strong judgment. - Highly discreet and professional. - Able to balance strategic thinking with hands-on execution. Benefits - Health/Dental/Vision/life insurance: 100% covered for both the employee and their family. - Flexible time off policy. - 13 paid holidays annually. - 401(k) with up to 4% company match. - Stock Options & quarterly bonuses. - Remote work: $1,500 new hire allowance to set up home office. - $500 annual home office allowance after first year. - $150 monthly cell phone and internet reimbursement. - $5,000 annual professional development allowance. - $5,250 towards continuing education or student loan repayment. - $1,200 annual budget for lifestyle, wellness, pet insurance and more. - A one-time $10,000 benefit towards family planning. - In-person and virtual employee events throughout the year. - And of course, company swag! Equal Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. To request reasonable accommodations, please contact us at careers@specterops.io. Unsolicited resumes are not accepted.

Role Description We’re looking for a hands-on, business-minded attorney to own all commercial contracting at SpecterOps. You will be the primary legal partner for our Sales, Customer Success, Security, and Procurement teams, and you’ll guide and mentor members of the contracts/legal staff. This role is ideal for someone who loves commercial deals, enjoys working directly with the business, and wants to improve an existing playbook while advancing people, process, and technology capabilities. Salary Range: $175,000-$225,000 base salary, commensurate of experience Location: This position is remote, based in the U.S. with optional travel quarterly for in-person company events and other ad hoc meetings. Candidate must be authorized to work and reside in the United States; we do not currently sponsor immigration visas. Responsibilities - Lead negotiation and drafting of customer MSAs, SOWs, order forms, renewals, amendments, DPAs, and vendor SaaS/service agreements. - Improve the existing contracts playbook by identifying gaps and clarifying fallback positions. - Enhance the contracts function through better people, process, and technology alignment. - Partner with Sales, Security, Finance, and Procurement to balance risk with deal velocity. - Provide guidance and leadership to members of the contracts/legal staff. - Work with outside counsel as needed and help shape the future operating model of the legal/contracts function. Qualifications - 8+ years of experience focused on commercial contracts in B2B SaaS, ideally in cybersecurity. - Strong negotiation skills and ability to create or improve templates and playbooks. - Excellent attention to detail, prioritization, and practical judgment. - Excellent written and verbal communication skills. - Ability to maintain the highest standard of confidentiality, discretion, and professionalism. - JD and active license required. - Desire to embody our core values of passionate curiosity, consistent improvement, empathy, sustainability, humility, and empowerment through transparency. Requirements - Contracts operate with high autonomy, with standard deals handled efficiently by staff. - The balance between risk protection and deal speed is optimized. - Cycle time metrics have materially improved and are visible to leadership. - Processes and tools are standardized so that business teams engage legal efficiently. - The company has confidence that contracts are well-managed and predictable. Benefits - Health/Dental/Vision/life insurance: 100% covered for both the employee and their family. - Flexible time off policy. - 10+ paid holidays annually. - 401(k) with up to 4% company match. - Equity and a potential bonus based on company performance. - Remote work: $1,500 first year allowance to set up home office. - $150 monthly cell phone and internet reimbursement. - $5,000 annual professional development allowance. - $5,250 towards continuing education or student loan repayment. - $100 monthly reimbursement for lifestyle, wellness, pet insurance or additional home office expenses. - A one-time $10,000 benefit towards family planning. - In person and virtual employee events throughout the year. - And of course, company swag!

• Escalation Point for Training Issues: Serve as the primary escalation point for instructors and participants during training sessions if self-service maintenance tasks cannot resolve an issue. Respond to and resolve technical issues, questions, and concerns related to course delivery promptly and effectively. • Course Lab Monitoring: Monitor the health and functionality of course labs in real-time during training sessions. Proactively identify and address any technical issues that may impact the training experience. • Lab Issue Resolution: Troubleshoot and resolve lab environment problems, including connectivity issues, software errors, and configuration problems. Collaborate with the Lab Engineering team to implement solutions and ensure smooth lab operation to proactively address future issues. • Assist with Course Deployments: Collaborate with the Training Architect team to assist in the deployment of course labs. Ensure that lab environments are set up correctly and are ready for training sessions. • Technical Support and Guidance: Provide technical support, guidance, and assistance to instructors and participants, ensuring that they have a productive and trouble-free training experience. • Serve as the primary point of contact for technical issues and training inquiries from customers • Respond to support tickets, emails, and phone calls in a timely and professional manner • Be available for on-call rotations, self-manage on-call schedules • Analyze and diagnose technical problems, providing effective and sustainable solutions • Utilize technical knowledge and expertise to troubleshoot issues with SpecterOps Training Platform and Infrastructure • Document and communicate troubleshooting steps and resolutions to clients and internal teams • Develop a deep understanding of the Training Solutions products and SpecterOps services to provide accurate and effective support • Work closely with the engineering and product management teams to escalate and resolve issues • Provide valuable input for product improvement based on customer feedback • Create and maintain detailed documentation on common issues, solutions, and best practices • Contribute to the development of knowledge base articles and user guides

• Design, develop, and maintain high-performance REST APIs and other web services that meet business requirements and scale to handle large amounts of traffic • Implement security best-practices to safeguard sensitive data • Participate in code reviews to maintain code quality standards and provide constructive feedback to team members • Identify and troubleshoot performance bottlenecks, system failures, and bugs

• Design, develop, and maintain test automation and environments that meet business requirements and scale to handle a wide array of customer configurations  • Collaborate closely with front-end developers, product owners, and other stakeholders to ensure seamless integration of backend services into the overall application architecture  • Implement security best-practices to safeguard sensitive data  • Optimize database queries and other I/O operations to achieve optimal performance of back-end services  • Participate in code reviews to maintain code quality standards and provide constructive feedback to team members  • Identify and troubleshoot performance bottlenecks, system failures, and bugs

• Design, develop, and maintain high-performance REST APIs and other web services that meet business requirements and scale to handle large amounts of traffic • Collaborate closely with front-end developers, product owners, and other stakeholders to ensure seamless integration of backend services into the overall application architecture • Implement security best-practices to safeguard sensitive data • Optimize database queries and other I/O operations to achieve optimal performance of back-end services • Participate in code reviews to maintain code quality standards and provide constructive feedback to team members • Identify and troubleshoot performance bottlenecks, system failures, and bugs

• Create a user-friendly interface for BloodHound Enterprise • Develop and maintain reusable React components for consistent user experiences • Integrate front-end components with backend services via REST API endpoints • Optimize application performance and troubleshoot front-end issues • Collaborate with product team to design and validate application mockups • Author unit and integration tests to ensure correct application behavior • Write and review technical documentation

• Reporting • Create & maintain reporting in Salesforce and Excel across key performance indicators to track and analyze team performance. • Support recurring leader meetings by maintaining reporting packages, updating content, and tracking action items. • Generate ad hoc analyses of sales performance as requested to assess sales trends, weaknesses, opportunities, and processes. • Sales Team Support • Support day-to-day inquiries from the sales team, providing prompt and efficient resolution across a range of issues. • Drive the onboarding process for new hires on the sales team, to ensure all new hires have the required tools, access, and enablement materials to onboard successfully. • Processes • Collaborate with sales leaders to review current sales processes and workflows to identify friction points, gaps, and improvements. • Sales Tools • Gain experience administrating sales tools such as Salesforce, LinkedIn Sales Navigator, Outreach, and ZoomInfo.

• Architect, design, and maintain enterprise infrastructure across hybrid cloud, on-premises, and SaaS environments to ensure scalability, security, and high availability for a fast-growing cybersecurity organization. • Serve as a senior technical leader and subject matter expert for systems architecture, identity, endpoint management, collaboration platforms, and enterprise services. • Partner closely with the Director of Information Technology to help guide the IT Operations team, drive strategic initiatives, and ensure alignment between infrastructure capabilities and business objectives. • Design and operate multi-cloud infrastructure environments, including identity integrations, compute workloads, and platform services. • Lead architecture and lifecycle management for enterprise productivity and collaboration platforms, ensuring secure configuration, policy enforcement, and operational reliability. • Develop and maintain identity and access management architecture, including directory services, federation, authentication flows, and enterprise access controls. • Design, deploy, and manage endpoint infrastructure for corporate workstations and laptops across multiple operating systems, ensuring strong security posture and user productivity. • Oversee secure infrastructure for internal systems and services, including virtualized workloads, internal application hosting, and enterprise service platforms. • Drive secure email and messaging platform architecture, including authentication, reputation protection, and anti-abuse controls. • Design and maintain enterprise networking and secure remote access infrastructure, supporting distributed employees and global operations. • Implement and maintain centralized logging, monitoring, and observability platforms to support operational visibility, troubleshooting, and security investigations. • Lead vulnerability management initiatives, including patching strategies, remediation processes, and risk mitigation across infrastructure, endpoints, and applications. • Collaborate with security engineering teams to ensure infrastructure aligns with security best practices, compliance standards, and threat mitigation strategies. • Evaluate, recommend, and implement new tools and technologies that improve operational efficiency, security posture, and developer productivity, ensuring the company stays aligned with modern best-of-breed solutions. • Provide architectural guidance and mentorship to systems engineers and IT operations staff while remaining a hands-on individual contributor.

• Consult with customers to understand use cases and desired outcomes. • Onboard, train, and enable new BHE customers to ensure a smooth start. • Maintain regular customer cadence calls to ensure ongoing engagement, proactively address concerns, and share best practices in Identity security. • Drive effective communications with customers and internal teams. • Help customers integrate BHE data with other systems, enhancing their overall experience and value recognition. • Identify churn risk and implement success plans to restore customer health, ensuring long-term customer retention. • Keep account health and status updated for management and cross-team reference, providing clear visibility into customer satisfaction and issues. • Act as the customer's voice internally, advocating for requested features and providing the detail and context necessary for product design. • Develop solutions or prototypes that improve customer value recognition, leading towards developing new features. • Track support tickets and engage engineering as needed to resolve bugs for your customers in collaboration with Support Engineers.