• serve as the strategic co-pilot to the President of our Manufacturing ERP business • drive strategy artifacts, unblock execution, and own outcomes • operationalize the President's vision • drive product portfolio governance • build early warning systems using leading indicators • manage the diplomacy and connection points with other Business Units • Proxy & Decision Making in critical meetings • identify where the business is stuck and deploy resources • lead the charge on integrating AI and automation

• Operations & Growth: Act as the expert for operations and marketing teams. You'll develop comprehensive launch plans, including user education materials and promotional campaigns, to ensure successful product adoption. You will leverage data to identify growth opportunities and optimize product performance. • Product Design & Execution: You'll translate user needs into detailed Business Requirements Documents (BRDs) and work with our product team to ensure our derivative products are competitive and operate within acceptable risk parameters. • Cross-functional Collaboration: Serve as the key interface, ensuring seamless communication and execution between Operations, Marketing, Business Development, Quant, Risk, and Customer Service to deliver a world-class user experience. • Product Planning & Strategy: Own the end-to-end product roadmap for derivatives products. Conduct in-depth research on crypto market trends and competitor movements to identify new product opportunities and set a winning go-to-market strategy.

• Drive operational excellence across the product organization: designing, implementing, and managing scalable processes for product planning, release management, and cross-functional coordination. • Own product metrics, ensuring the product team has reliable access to metrics, dashboards, and customer feedback to inform decisions. • Partner with Product Managers and Engineering to ensure efficient execution of product initiatives, including sprint planning, launch readiness, and retrospectives. • Build and optimize feedback loops between customer-facing teams (Customer Success, Sales, Support) and Product - enabling faster prioritization and iteration. • Support the go-to-market process by coordinating cross-functional stakeholders and ensuring clear communication and enablement across teams before and after launches. • Standardize documentation and playbooks, ensuring consistent communication and knowledge sharing across the organization.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description At Nextech, measuring the success of our products is key to our outcomes-based approach to product development. To understand success, we need to have a customer-centric approach to measuring value and standardized models that allow us to analyze holistically across product and markets. As a Senior Product Operations Lead, you will be crucial in driving the efficiency and effectiveness of our product development processes, ensuring alignment between product, engineering, marketing, and other key stakeholders. The Senior Product Operations Lead will work closely with a tight-knit team of data and operational experts to optimize workflows and support data-driven decision-making to achieve our product strategy and optimize business outcomes. To be successful, the right candidate must: - Understand the needs of product management. - Think critically about process breakdowns and disconnects. - Plan ahead to avoid issues. - Provide cross-functional partners with the tools and insights they need to create great products and achieve business outcomes. All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate. Qualifications - Bachelor’s degree in business, Product Management, Engineering, or related field (or equivalent experience). - 5+ years of experience in product operations, product management, or a related field. - Deep data analysis, visualization, and presentation experience. - Familiarity with SQL, Python, R, or other programming language. - Strong proficiency with data visualization tools (e.g., Tableau, Power BI) and the ability to translate complex data into digestible insights. - Strong project management skills with experience managing cross-functional teams and complex workflows. - Excellent problem-solving and critical-thinking skills, with the ability to think strategically and translate data into business decisions. - Experience with product management tools (e.g., Jira, Trello, Asana) and data analysis tools (e.g., Excel, Tableau, Google Analytics). - Strong written and verbal communication skills with the ability to present complex information in a clear and concise manner. - Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously. - Demonstrated ability to lead and work across teams in a collaborative manner. - Self-motivated with a strong attention to detail and a passion for data-driven decision-making. Requirements - Identify and leverage appropriate AI capabilities to improve and automate processes. - Promote the usage of AI tools to drive organizational insights and risk visibility. - Guide your team on the use of AI to drive efficiency with day-to-day tasks, potentially eliminating tasks through AI and automation. - Assist in the planning and prioritization of product initiatives, ensuring product operations and processes align with business goals and objectives. - Develop and distribute product-related reports, status updates, and presentations to internal and external stakeholders, ensuring transparency and alignment on progress and risks. Benefits - Generous annual bonus opportunity. - 401(k) with Employer Match. - Flexible Time Off: take time off when you need it without worrying about available hours. - 11 paid holidays. - Your Day Your Way - Celebrate a day of cultural or social significance to you. - Insurance: Choice of Medical, Dental, and Vision plans. - Health Savings Account with employer match. - Flexible Spending Account. - 100% Company-Paid Parental leave (After 6 months with the company). - 100% Company-Paid Life Insurance and Short/Long Term Disability Insurance. - Nextech Luminary Peer Recognition Program. - Wellness Program including discounts on medical premiums. - Employee Assistance Program with free counseling sessions available. - Corporate Discounts on Retail, Travel, and Entertainment.