• Own end-to-end delivery of large-scale, multi-quarter programs spanning cyber security, IT automation, cyber resilience, and platform modernization. • Define program scope, technical dependencies, timelines, and execution frameworks in coordination with engineering and architecture teams. • Drive governance, program dashboards, OKRs, and reporting mechanisms that create transparency for executives and global teams. • Work closely with Product Management to translate business priorities into executable technical plans aligned to Kaseya’s product roadmap. • Partner with Engineering leaders to define scalable architectures, standardized delivery workflows, and cross-product integration strategies. • Collaborate with Security, Cloud Ops, Compliance, and Support teams to ensure releases are secure, reliable, compliant, and ready for customer adoption. • Coordinate with M&A integration teams to rapidly align newly acquired products into Kaseya’s platform ecosystem. • Lead, grow, and mentor a team of Technical Program Managers across global offices, building a culture focused on execution excellence, accountability, and operational rigor. • Establish TPM best practices, tools, templates, and communication models that scale across a distributed engineering environment. • Introduce and enforce delivery processes that improve predictability, quality, speed, and cross-team collaboration. • Champion process automation, release readiness, and continuous improvement across Kaseya’s engineering organization. • Provide crisp, data-driven program updates to C-level executives, including risks, decisions needed, and impact to roadmap commitments.

• Lead day‑to‑day project management across assigned accounts, ensuring timelines, workflows, and deliverables are clearly defined, communicated, and executed with precision. • Support on helping project teams prioritize tasks to keep teams focused on timelines and key workstreams, while proactively identifying risks, resolving blockers, and maintaining momentum. • Build and maintain project management systems (e.g., Airtable) that provide transparency into timelines, responsibilities, and progress for both internal teams and clients. • Serve as a point of contact for clients, fostering trusted relationships through clear communication, strategic guidance, and consistent follow‑through. • Ensure delivery of timely updates on project status, timelines, budgets, deliverables, and performance insights, ensuring clients and internal teams feel informed and supported. • Anticipate client needs and partner with internal teams to deliver a seamless, high‑quality experience. • Prepare and synthesize notes from interviews, events, and partner conversations to inform content development and strategic recommendations. • Support the Director, Program Management across projects (including setting up and managing Airtable to keep everyone on track and informed) • Coordinate across cross-functional teams in NationSwell to help deliver on the goals of the projects (e.g. working with the Programming & Events team to coordinate with speakers of events, Membership team to ensure communication on accounts are synced) • Support on billing, resourcing (internal staff & freelancers) and financial reconciliation activities

• Own and operate AuditBoard’s end-to-end GTM process and cadence, serving as the central cross-functional partner across Product, Product Operations, Marketing, Sales, and CAS • Act as the operational lead for GTM execution — planning, socializing, launching, and learning from each initiative • Partner closely with the VP of Product Marketing to define quarterly GTM themes, priorities, and success metrics, and drive execution against those plans • Translate product vision and roadmap into cohesive GTM plans that create major moments in the market • Serve as the primary liaison with Product and Product Operations to manage the product roadmap, launch stages, and launch-readiness reporting • Own and manage the customer-facing product roadmap, ensuring clear and compelling communication of what’s coming and why it matters • Lead and coordinate product launches across the company, ensuring timelines are met and senior leadership has visibility into progress and outcomes • Align major marketing initiatives and campaigns with product launches and GTM priorities • Orchestrate cross-functional planning, retrospectives, and offsites by setting agendas, driving discussion, and ensuring clear outcomes • Bring GTM plans to Sales and other stakeholders, capture feedback, and adjust execution based on market and field input • Track GTM performance through dashboards and reporting, sharing insights on what’s working, what’s not, and where to iterate • Represent GTM execution and insights in leadership forums, helping shape how AuditBoard presents its product vision and market opportunities

• Own end-to-end launch planning and execution for Numeral’s sales tax payments product • Coordinate cross-functionally to ensure product, operational, and customer readiness • Lead complex, multi-team programs with clear ownership, timelines, and dependencies • Identify operational, product, and customer experience gaps in the sales tax payment lifecycle • Break down complex, ambiguous problems into actionable workstreams