Kaseya

• Build reliable backend services in Go across the backup and restore pipeline • Implement SaaS connectors that integrate with M365, Google Workspace, and Salesforce APIs — handling authentication, pagination, delta sync, and error recovery • Write thorough unit and integration tests; treat correctness as a first-class requirement • Participate in code reviews and design discussions • Debug and resolve production issues within your area of ownership • Collaborate with DevOps on deployment, monitoring, and on-call support

• Own the architecture and technical direction for key product areas in a multi-tenant SaaS platform. • Work with product, design, and data/ML teams to translate business problems into simple, robust technical solutions. • Drive the evolution of our system architecture (APIs, services, data flows, auth, tenancy, integrations) as the product and customer base scale. • Build and maintain backend services and APIs (REST/GraphQL/gRPC) that power those experiences. • Deliver backend features end-to-end including data schemas and business logic. • Collaborate with UX and product to ensure responsive and delightful product experiences. • Partner with data scientists and MLOps / platform teams to embed data, ML and AI capabilities into the product. • Design APIs, data contracts, and UX flows that make ML/AI features reliable, understandable, and safe for customers. • Champion operability: monitoring, alerting, logging, and runbooks for services you own. • Lead efforts to improve performance, scalability, and resilience of critical paths (e.g., onboarding, reporting, AI-assisted workflows). • Work with security and compliance to ensure features meet requirements around authentication, authorization, data privacy, and multi-tenancy. • Participate in and help evolve on-call / incident response processes as a technical leader. • Act as a technical mentor for multiple teams, raising the bar on code quality, reviews, testing, and design. • Lead technical design reviews and cross-team architecture discussions, especially where product, data, and ML intersect. • Help define engineering standards and best practices (API design, frontend patterns, error handling, observability, testing).

• Own the roadmap for improving threat detection efficacy across endpoint and related security products • Partner with detection engineering, endpoint agent, security research, platform, and data teams to identify detection gaps and prioritize improvements • Translate threat research, efficacy test results, customer escalations, and competitive insights into clear product requirements • Lead third-party efficacy testing efforts, including test planning, vendor coordination, scope definition, execution support, results analysis, and remediation planning • Manage participation in industry and ecosystem programs such as Microsoft MVI, including submissions, requirements, access coordination, and ongoing engagement • Improve detection coverage for modern attack techniques, including ransomware, malware, fileless attacks, script-based attacks, credential theft, persistence, and lateral movement • Partner with engineering to improve telemetry collection, detection latency, alert fidelity, signal quality, false positive reduction, and response workflows • Define and track efficacy metrics, including detection coverage, false positive rates, missed detections, detection latency, telemetry availability, and remediation effectiveness

• Design and develop cybersecurity, security awareness, and compliance training content for technical and non-technical audiences • Create story-driven microlearning modules ranging from 30 seconds to 5 minutes in length • Research and translate complex cybersecurity and compliance topics into clear, accurate, and engaging learning experiences • Write realistic scenarios and training content on topics such as phishing, AI threats, social engineering, NIST, HIPAA, GDPR, and secure development practices • Tailor messaging, tone, and level of technical depth based on the target audience, including IT professionals, developers, and general employees • Independently build subject-matter expertise in new cybersecurity and compliance topics as needed to support content development • Use eLearning, video, and design tools to produce visually engaging and accessible learning content • Collaborate with internal stakeholders to ensure training content aligns with security awareness goals, compliance requirements, and learner needs

• Oversee day-to-day operations of a multilocation, global 24/7 SOC monitoring ~3 million endpoints • Recruit, mentor, and train SOC analysts and team leads • Identify and implement automation opportunities to reduce manual workload • Actively assist with and lead threat hunting initiatives • Evaluate and recommend enhancements to SOC tools, technologies, processes, and workflows • Serve as a key point of contact for customer escalations • Manage shift coverage, compliance reporting, and cross-functional collaboration

• Define and execute the global payroll strategy, aligning payroll operations with HR, Finance, Accounting, Treasury, Tax, and Legal objectives. • Lead, mentor, and develop a distributed global payroll team, ensuring effective workload management, cross-training, succession planning, and operational continuity. • Serve as the senior escalation point for payroll-related risks, compliance matters, and operational issues across the organization. • Oversee payroll processing across all countries, ensuring accuracy, timeliness, compliance, and a positive employee experience. • Maintain compliance with global payroll regulations, including tax laws, labor requirements, statutory reporting, social security obligations, and country-specific payroll practices. • Manage relationships with payroll vendors, employer-of-record (EOR) providers, government agencies, and local payroll partners. • Establish and maintain a controlled global payroll operating model, including payroll calendars, approval workflows, service-level expectations, escalation paths, and process documentation. • Coordinate payroll funding, cash requirements, payment approvals, and release schedules with Treasury while ensuring accurate reconciliation of payroll outputs. • Partner with Accounting on payroll journal entries, accruals, reconciliations, close activities, and general ledger mapping. • Maintain strong payroll governance and SOX-compliant internal controls, including audit readiness, segregation of duties, access reviews, change management, and documentation retention. • Lead payroll technology initiatives, including system implementations, upgrades, integrations, vendor transitions, and payroll transformation projects. • Drive process automation, standardization, and continuous improvement efforts to increase efficiency, scalability, and accuracy. • Partner with HR, HRIS, Finance, Legal, Tax, Treasury, and business leaders to support organizational growth, mergers and acquisitions, workforce expansion, and new country onboarding. • Deliver payroll reporting, analytics, and workforce insights to support budgeting, forecasting, compensation planning, and executive decision-making. • Establish and monitor payroll performance metrics, identify recurring issues, and implement root-cause corrective actions.

• Own product areas from discovery through requirements definition, development, launch, adoption, and ongoing improvement • Develop a strong understanding of customer workflows, user pain points, competitive expectations, and business priorities • Translate customer feedback, stakeholder input, usage data, and support trends into clear product requirements and prioritized backlog items • Write detailed product requirements, user stories, acceptance criteria, and release notes for engineering, QA, support, and go-to-market teams • Partner with engineering and QA to ensure features are delivered with high quality, clear scope, and strong attention to detail • Work with design and engineering to improve user experience, workflow clarity, navigation, reporting, administrative workflows, and other customer-facing product areas • Manage backlog priorities, sprint readiness, release readiness, and stakeholder communication • Collaborate with product marketing, sales, enablement, and support to prepare internal enablement and customer-facing launch materials

• Design and implement security controls across CI/CD pipelines, cloud infrastructure, and software development workflows • Integrate security testing tools, including SAST, DAST, dependency scanning, and vulnerability management solutions • Conduct threat modeling and risk assessments for applications, infrastructure, and platform services • Implement and maintain security controls for cloud environments, infrastructure-as-code, and containerized workloads • Develop automated security and compliance checks supporting regulatory and internal security requirements • Partner with Engineering, Infrastructure, and Security teams to implement secure development practices • Evaluate, implement, and optimize security tooling supporting application and infrastructure security • Mentor engineers on secure development practices and DevSecOps methodologies

• Design and implement security controls across CI/CD pipelines, cloud infrastructure, and software development workflows • Integrate security testing tools, including SAST, DAST, dependency scanning, and vulnerability management solutions • Conduct threat modeling and risk assessments for applications, infrastructure, and platform services • Implement and maintain security controls for cloud environments, infrastructure-as-code, and containerized workloads • Develop automated security and compliance checks supporting regulatory and internal security requirements • Partner with Engineering, Infrastructure, and Security teams to implement secure development practices • Evaluate, implement, and optimize security tooling supporting application and infrastructure security • Mentor engineers on secure development practices and DevSecOps methodologies

• Lead initiatives to build intelligent insights and automated analysis workflows that improve efficiency and decision-making. • Identify high-impact Finance Operations use cases and translate them into scalable analytical and decision-support solutions. • Partner with Finance Operations, Data, and other cross-functional teams to design, scale, and automate financial data products and dashboards. • Lead the design of scalable datasets, analytical models, and dashboards that enable forecasting, performance tracking, and risk management. • Design robust datasets and perform complex SQL queries across multiple systems to ensure data accuracy, usability, and scalability. • Lead complex analyses (e.g., revenue, cash flow, bad debt) to uncover drivers of performance and turn insights into measurable outcomes. • Present insights to senior leadership and produce executive-level materials with clear, data-driven narratives. • Influence cross-functional teams (Finance, Finance Operations, Sales, Data Engineering) by bringing structure to ambiguity and driving alignment.