Role Description This is a REMOTE position to be located in the United States with 50-75% Travel. The Sales Application Engineer supports sales and marketing efforts across all NovaTech Automation Sales Regions. This role combines strong technical expertise with customer-facing communication to help utilities and partners understand, design, and deploy NovaTech solutions. The position requires deep familiarity with electric utility automation, excellent problem-solving skills, and the ability to translate technical concepts into practical solutions that support customer success. Key Responsibilities - Technical Expertise & Product Mastery - Understand the capability and application of NovaTech products including Orion, Bitronics, Kronos, and Hermes. - Review product and application documentation to support proposals, demonstrations, and customer needs. - Provide technical guidance to customers regarding integration, configuration, and troubleshooting. - Sales Cycle Support - Support field sales teams with product demonstrations, presentations, and trade show participation. - Collaborate on RFIs/RFPs by providing technical responses, pricing support, and application guidance. - Deliver technical content for marketing materials, proposals, and customer system designs. - Customer Engagement & Training - Consult with customers on technical issues related to substation automation, communication protocols, and utility OT systems. - Develop and deliver customer training focused on NovaTech products, system integration, and best practices. - Address customer questions through live chat, testing, troubleshooting, and field-based interactions. - Cross-Functional Collaboration - Work closely with Engineering, Product Management, and Marketing to ensure accurate and aligned messaging. - Provide feedback from the field to support product development and continuous improvement. - Represent NovaTech’s core values—Service, Innovation, Integrity, and Teamwork—in all customer interactions. Qualifications - Bachelor’s degree in engineering, Information Technology, Computer Science, or equivalent experience. - Minimum four years’ experience of electric utility automation, substation engineering, SCADA/RTU integration, OT networking, or protection & control systems. Requirements - Strong analytical, diagnostic, and system-level problem-solving abilities. - Ability to communicate complex concepts clearly to technical and non-technical audiences. - Demonstrated customer-first mindset with strong interpersonal skills. - Hands-on experience configuring, testing, or commissioning IEDs (RTUs, relays, automation controllers, meters) in utility environment. - Strong knowledge of SCADA protocols such as DNP3, Modbus, and IEC-61850. - Understanding of substation architecture, networking, and communications. - Programming experience in Lua, Python, or C/C++. - Knowledge of Linux systems. - Familiarity with OT, protection & control, microgrid systems, renewable energy, or energy management. - Familiarity with IT security best practices. - Experience managing RADIUS systems for identity management. - Working knowledge of databases.

Compute Sales Specialist - Boston, MA This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: Sales Specialists & Consultants are product, services, software or solution specialists that are responsible for leading pursuit in their assigned focus areas. Collaborates with and supports Account Managers and provides specialist expertise within the sales team. Drives proactive campaigns to build the pipeline, uses specialized knowledge and skills to prospect, qualify, negotiate and close opportunities. May have named accounts allocated, cover a designated geography, or may be allocated to one high-potential, competitive attack account. Applies developed subject matter knowledge to solve common and complex business issues and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process. Exercises independent judgment to identify and select a solution. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues. Responsibilities: - Seek out new opportunities and expands and enhances existing opportunities to build and manage the pipeline in specialty area. - Maintains knowledge of competitors in account to strategically position the company's products and services better. - Develop pursuit plans and manage the pipeline to ensure alignment with account managers. - Establish a professional, working, and consultative, relationship with the client, by developing a core understanding of the unique business needs of the client within their industry. - Contributes to proposal development, negotiations and deal closings. - Work closely with and supports account manager, providing technical expertise and support, and participating in client engagements up to C- level engagements for more complex solutions in smaller accounts. - May focus on growing contractual renewals for mid size accounts with some complexity, to higher-total contract- value renewals. - Interface with both internal and external/industry experts to anticipate customer needs and facilitate solutions development.Build sales readiness and reduce client learning curve through effective knowledge transfer in area of specialization. Education and Experience Required: - 5+ years advanced sales experience required. - University or Bachelor’s degree preferred, or equivalent directly related work experience. - Demonstrated success in achieving progressively higher quota. - Extensive vertical industry knowledge required. - Reside in the state of Massachusetts, preferably within ~50 miles of Boston, and be able to travel regularly throughout the territory (up to ~75% travel). Knowledge and Skills: - Deep knowledge of products, solution or service offerings as well as competitor's offerings, to be able to sell expansive systems or services and attached products. - Understands the industry and market segment in which key accounts are situated, and integrates this knowledge into consultative selling. - Understands the role of IT within area of specialization and how the company's solutions differentially address specific vertical industry challenges as well as their cross-segment capabilities. - Negotiates and drives deals to ensure successful closes and high win rate. - Broad understanding of the customer needs; applies standard as well as creative solutions to meet those needs. - Uses client engagement skills in collaboration with account leads to propose expansive systems or service solutions to client. - Leadership and initiative in successfully driving specialty sales in accounts - prospecting, negotiating and closing deals. - Translate product knowledge into customer's added business value. - Uses specialty knowledge to actively prospects within accounts to discover or cultivate sales opportunities. - Conceptualizes and articulates well-targeted solutions in area of technical specialty -- from proposal to contract sign-off - Ability to take a deal through the sales cycle including closing or supporting the close of a deal. - Demonstrates high service knowledge and professionalism in researching and sharing service- related information with account teams and customers. - Understand the channel and work an effective plan to increase sales with our partners. - Regular use of Siebel updating deal profile and forecasting accurately. - Understands services as part of strategic product sales. - Good prioritization and delegation skills in order to focus on the key client opportunities.Knowledge of industry trends, associated solutions, and key partner/ISV solutions. Additional Skills: Accountability, Accountability, Active Learning, Active Listening, Assertiveness, Bias, Building Rapport, Buyer Personas, Coaching, Complex Sales, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Interactions, Design Thinking, Empathy, Financial Acumen, Follow-Through, Growth Mindset, Identifying Sales Opportunities, Industry Knowledge, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 6 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. Job: SalesJob Level: Specialist "The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. – United States of America: Annual Salary USD 166,000 - 322,000 in Massachusetts This range reflects the minimum to maximum combined base and target-level sales compensation that would be paid if the hire performs at 100% of their sales plan. Of that on-target pay amount, the mix of base salary and target-level sales compensation is 60%/40%." Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. No Fees Notice & Recruitment Fraud Disclaimer It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.

Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT cybersecurity. We defend some of the world’s largest organizations and critical infrastructure in more than 68 countries and we’re just getting started. Our AI-powered cybersecurity platform secures operational technology (OT) and Internet of Things (IoT) infrastructures for enterprises and government entities across energy, manufacturing, transportation, resources, and critical infrastructure. Are you ready to elevate your technical sales career and make a meaningful impact at a fast‑growing global leader? At Nozomi Networks, we are expanding our product portfolio and accelerating our worldwide presence—and we’re looking for a skilled Sales Engineer to join our high‑performing team in the West region. In this role, you’ll serve as a key technical expert and trusted advisor, partnering closely with the Regional Sales Director throughout the full sales cycle. You’ll help shape customer outcomes, solve complex challenges, and support strategic success across a rapidly evolving market. This is an opportunity to take on a pivotal role in a dynamic environment where your expertise will directly influence customer adoption, partner enablement, and the future of our business. Join us and take the next step in your career—your impact starts here. If this sounds like you, read on. You could be the next "Nozomier"! In this role, you will: - Support customers and partners during pre‑sales, sales, and post‑sales activities. - Collaborate with the Sales team to qualify opportunities from a technical perspective, present solutions, gather customer requirements, and design architectures for quotations. - Serve as a technical point of contact, facilitating clear and timely communication with customers and partners and providing field feedback to internal teams. - Follow up with customers and partners on issue resolution, product questions, and feature requests, partnering with the Research and Development team where appropriate. - Train and enable partners to effectively position, support, and sell Nozomi Networks solutions. To be successful in this opportunity, you will have: - Experience in customer‑facing roles such as Security Consultant, System Integrator, or System Engineer. - Strong understanding of complex networks, protocols, and networking technologies; CCNA certification (or equivalent) is a plus. - Experience in cybersecurity, ideally in incident management or penetration testing. - Demonstrated ability to deliver impactful training programs for partners to drive solution adoption and sales success. - Strong written and verbal communication and presentation skills. - Effective problem‑identification and problem‑solving abilities. - A goal‑oriented mindset with solid sales acumen. - Strong work ethic. - Proficiency in written and spoken English. - Availability and willingness to travel. - Experience with ICS (Industrial Control Systems) security projects. - Relevant certifications (e.g., CISSP, CISA, CISM, GICSP, ISA99 Cybersecurity, IACRB Certified SCADA Security Architect, ISO27001 Lead Auditor). - A Bachelor’s degree (or equivalent) in Computer Systems, Telecommunications, or a related technical field. Core Competencies - Active Listening and Communication - Consultative, Value based selling and Needs discovery - Drive for Results (Get things done) - Objection Handling, Influencing and Negotiation - Planning & Organizing - Professional & Technical Expertise - Resilience and Adaptability - Solution Orientated Mindset - Teamwork, Collaboration and Cultural Alignment Nozomi Networks is committed to fair and equitable compensation practices. The base pay scale for this position is $128,500 - $147,700. This is the range the company reasonably and in good faith expects to pay for the position taking into account factors including job-related knowledge, skillset, experience, education and training, certifications, and other relevant business factors. Applications outside the range are welcome to apply. Additional Compensation and Benefits: The company also offers a wide range of competitive benefits, including medical, dental, vision, life insurance, and disability insurance for eligible employees. The successful candidate may also be eligible to participate in the company’s equity program and/or variable bonus program, subject to the rules governing such programs. In addition, eligible employees are able to enroll in a 401(k) plan along with the employer matching program. Nozomi Networks also offers eligible employees flexible paid time off, paid holidays and paid parental leave. #LI-AF1 #LI-Remote Who we are and what we stand for: Nozomi Networks is the leader in OT and IoT Cybersecurity. We protect the world's critical infrastructure, industrial and government organizations from cyber threats by providing exceptional network visibility, threat detection and operational insight. We’re always innovating and we hire the best at what they do to ensure our customers always have access to fast product enhancements, exceptional engineering support and rapid deployment across continents. If you like a challenge, and value integrity and customer success, we invite you to help Nozomi Networks build the future of OT and IoT cybersecurity. Diversity, Inclusion and Belonging are part of our core beliefs, at Nozomi Networks. Diversity of thought, background and culture broadens our knowledge of the world and helps us learn, grow, and gain new perspectives. What makes us all different is what makes us powerful. Our Global Benefits All of our benefits are customized to the country you are based in, naturally we want to get the best out of our Nozomiers, so we provide the best benefits packages, such as: - Health & Wellness - Financial - Work-Life Balance - Unparalleled Flexible Time-Off Need to know information Successful candidates will be subjected to background verification checks. Be cautious of unsolicited messages, fake email addresses, requests for money and unclear job descriptions. Report suspicious activity to authorities. Our open job opportunities and descriptions are posted on Nozomi Networks' career page. If in any doubt please apply for opportunities on our careers website here. If you would like to know more about our Privacy Policy, please click here. Any questions about how we process personal information, or if you would like help exercising your privacy rights please contact us using the email provided within the Privacy Policy.

• Interacting with customers, responding in a professional and efficient manner, helping them identify and resolve technical issues. • Meeting or exceed customer expectations on response quality, timeliness and overall customer experience • Taking end-to-end ownership of assigned customer issues, including initial troubleshooting, identification of root cause and issue resolution. • Communicating with customers and partners through the online support tool, and via audio and video calls and screen-sharing sessions. • Collaborating with Support, Engineering, SREs, Product Management and Customer Success teams. • Reproducing customer problems internally, to enable the development and testing of a resolution • Collecting information and documenting bugs with Engineering for the product/service issues that are impacting customers • Providing feedback to the training and documentation teams • Ensuring best practices are followed and processes are adhered to • Actively prioritizing tasks/workload with self-discipline and good timekeeping • Participating in the weekend queue manager/on-call rosters and scheduled public holiday coverage • Clearly communicating with all stakeholders - customers, team members, other departments, management • Leading escalation calls, when required • Frequently mentoring other team members • Developing a subject matter expertise in the product/service • Using your creative thinking, business and technical analysis skills to go beyond existing industry standard practices • Leading by example with excellent work ethic • Contributing to technical screening, interviewing and final selection of new team members • Being the first point of call for Urgent tickets and customer issues