• Build relationships with cross-functional teams and stakeholders (Product, Product Operations, Engineering, Risk Advisory and Training) to ensure successful product localization • Manage and oversee multiple localization projects simultaneously, establishing priorities, timelines, and resources for efficient execution. Ensure all milestones are met while maintaining the program's strategic objectives • Oversee the full lifecycle of product localization, leveraging tools like TMS and other technologies to streamline workflows and ensure high-quality deliverables across markets • Triage projects to vendors including ETA of each workflow step, project briefing, budget, reference materials and properly prepared files • Contribute to the development and management of the internationalization roadmap, including detailed schedules and budgets. Align localization efforts with product and business objectives to ensure timely and high-quality releases • Support product teams to ensure that all releases are executed in an efficient and timely manner • Coordinate bug resolution ensuring smooth international client onboarding and overall excellent user experience • Proactively identify and prioritize technical process issues that affect localized product quality and functionality • Track and report on cost and turnaround times of your projects monthly • Lead product planning and training sessions with internal stakeholders ensuring project requirements are met • Partner with cross-functional teams to exchange best practices and embed localization at early stages minimizing issues at target • Proactively develop, document and implement efficient and scalable localization processes

About the Position The Interstate Renewable Energy Council (IREC) is seeking a highly motivated Program Manager to support IREC in achieving aggressive goals to increase the adoption of electric vehicles (EV) and EV charging. The Program Manager will work with IREC organizational partners to recruit communities and provide technical assistance to local governments pursuing designation under the U.S. Department of Energy-funded Charging Smart program. You will work as part of a small, dynamic team to help communities reduce local barriers to EV charging adoption. You will focus on permitting and inspection, planning and zoning, government operations, utility engagement, and market development, as well as other federal, state, and local EV and EV charging topics. You will also work with a broad coalition of other stakeholders, demonstrating thought leadership at both the strategic and tactical levels. The Program Manager will occasionally perform other duties and support other programs as needed to meet the objectives of a small and dynamic national nonprofit organization. Key Responsibilities - Support outreach efforts and work with partner organizations to recruit new communities to the Charging Smart program; - Promote the Charging Smart program by effectively communicating program benefits to stakeholders; - Assist local governments in identifying and implementing programs and practices to build robust local EV and EV charging markets; - Evaluate local government policies to determine if they meet Charging Smart best practices; - Design and deliver presentations to local government officials; - Work with external contractors to ensure project goals and deliverables are met; - Facilitate meetings and build relationships with local government officials and their stakeholders; - Participate in internal working groups on program evaluation, outreach and recruitment strategies, criteria development, and technical assistance; - Support designation review process and utilization of Salesforce database; - Develop new resources (e.g., white papers, fact sheets, presentations, tools) to help local governments learn from and replicate model practices; - Develop and refine program related supporting documents; - Provide research, writing, and coordination support for Charging Smart and other projects at IREC; - Help ensure proper program reporting to comply with federal regulations; and - Support other IREC programs and initiatives as needed. Knowledge, Skills, Experience, and Qualities for This Role: Required: - An undergraduate degree in public policy, economics, planning, local government management, public affairs, environmental studies, or other related field; - 3+ years of relevant work experience, preferably in municipal/regional government affairs, public affairs, the solar industry, EV charging, or other renewable energy field; - Demonstrated success with outreach and recruitment; - Consistent and strong track record of superb interpersonal skills and clear and persuasive technical writing skills; - Proven ability to provide high-quality customer service; - Ability to work independently and with a geographically distributed team to meet deadlines (experience managing large groups of external stakeholders is a plus); - The ability and willingness to build a network, travel and effectively present at local, regional, and national meetings, conferences, and other events; - A demonstrated passion for transportation electrification or renewable energy; - Willingness to be flexible, adapt to new technologies, learn, and shift course as needs arise. - Demonstrated commitment to diversity, equity, inclusion, and accessibility (DEIA). Preferred: - A Master’s degree in a related field; - Experience managing federally funded programs; - Extensive and demonstrable knowledge of local and regional planning, community engagement, and permitting processes; - Education or experience in EV charging infrastructure and deployment IREC is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace and embracing a workplace with diverse voices and perspectives. We strongly encourage and seek applications from candidates with diverse backgrounds. Applicants are not discriminated against on the basis of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, medical condition, or any other protected characteristic under applicable law.

• Lead enterprise-scale change strategies grounded in behavioral mechanics and incentive design • Diagnose and redesign incentives (metrics, goals, rewards, governance) that reinforce legacy behaviors • Partner with senior product, engineering, and design leaders to evolve operating models, workflows, and decision systems • Translate AI-native transformation goals into durable behavioral and operating expectations • Influence without authority at the executive and senior-leader level; push back when incentives or norms undermine outcomes • Build scalable, lightweight frameworks that enable adoption—not bureaucracy • Establish how enterprise change management operates at Zillow Group going forward

Company Description Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises. Our Process and Systems Senior Program Manager implements and supports critical processes across the organization. This includes workflow, capital budgeting and forecasting and project metrics and reporting. Specifically, the Process and Systems Senior Program Manager implements: - Standard, high-scale processes across the program - Project-level workflow processes - Service Order workflow processes - Optimization of workflows between teams - Project capital reporting - Implements Salesforce-based capital budgeting, forecasting and reporting processes across the Large Project program - Supports Project/Program Reporting: - Builds, maintains, adapts and grows standard project- and program-level reporting consistently across the various Large Projects - Works with management and project stakeholders to evolve reporting for improved efficiency, effectiveness and accuracy - Collaborates with stakeholders to adapt reporting as project workflows evolve and reporting needs change - Maintains diligent change control of the project reporting for consistency in reporting - Customizes reporting where necessary for specific project needs - Manages, maintains and evolves rollup reporting to concisely and accurately report program status at a summary level Our Process and Systems Senior Program Manager is a critical support to the overall project management team and enables the project management teams to successfully and proactively meet their key objectives through project reporting. These objectives include: - Lead all elements of network installation - Manage customer requirements and expectations - Develop and manage the project schedule - Develop and manage the project budget - Aggressively manage execution - Develop and implement project processes, reporting and metrics - Transparently report project progress Required Qualifications - Advanced Excel experience required with an emphasis in reporting and presentation - Familiarity and ideally experience with Tableau/Einstein Analytics, Domo or similar CRM tools - Working experience with Site Tracker or similar workflow products - Working knowledge of Salesforce - Working knowledge of GIS-based tools such as MapInfo, ArcView or Google Earth - Process and metrics-driven management style. - Exceptional report development, implementation and analysis skills. - Ability to adapt existing reporting or develop new reporting to match the unique and changing needs of each project while working within Zayo reporting standards. - Extreme attention to detail and an inherent need to understand. Preferred Qualifications - Project management experience with large-scale network deployments, ideally related to OSP, Ethernet and/or wireless networks - Experience with managing large project schedules and budgets (tracking, forecasting, reconciling) - Experience with contract/construction management including RFP preparation, budgeting and control estimates, bid review and award, change order management, materials management and project closeout is a plus - Understanding of OSP construction management is a plus to include OSP construction methodologies, route feasibility and design development, OSP engineering, permitting, make ready and construction processes, OSP metrics and measures - Understanding of telecom network architectures specific to determining project dependencies and critical path activities Other Requirements: - Minimum of seven (7) years project management experience required - Experience in Workflow management/governance and Quality Control required - Strong technical writing experience desired - Passionate, positive, business-minded leader - Motivated team leader with strong work ethic and high standards for work quality - Ability to develop and maintain a team chemistry in a dotted-line environment - Strong management and interpersonal skills - Experience with telecom network deployment, project management databases and tracking systems - High level understanding of telecommunication products and services knowledge preferred - Excellent internal and external team building skills - Excellent verbal and written communication skills including metrics, reporting and dashboards - PMP certification a plus - Flexible work hours and occasional travel Estimated base salary range: $87,600 - $134,700 USD/annually. The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan. Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. Benefits, Rewards & Wellness - Excellent Health, Dental & Vision Insurance - Retirement 401(k) Savings Plan - Generous paid time off policy including paid parental leave Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.