• Support the sales teams across US and Canadian sales teams • You will be the technology subject matter expert and lead production and client needs analysis • Will work with Sales/Sales Management to develop system configurations • Provide competitive analysis and market trends information to NAFTA leadership as well as HQ product teams • The Solutions Architect will work with Agfa demonstration teams to improve the customer experience and ensure that the best demonstration strategies are shared across all groups • The Solution Architect will be responsible for to work with Sales/Sales Management in the development of competitive sales strategies • Will work with our US and Canadian inkjet sales teams to map out a customer’s production process and engage change strategies to optimize their production capabilities through the use of Agfa solutions

• Resolve incoming integration issues by leveraging modern frameworks and tooling (TypeScript, React, Node.js) • Own the support experience for our most complex integration tickets, setting the quality bar, and coaching the team on troubleshooting best practices • Act as the technical bridge between support and Customer Success, providing clear, proactive updates on incident status, impact, and resolution timelines • Build and maintain internal knowledge bases, troubleshooting runbooks, and documentation that enable the broader support team to resolve common integration issues independently, reducing escalation volume and accelerating time-to-resolution • Work with talented and kind engineers to make a significant impact on our customer base, enabling them to improve their security and prove it

• Partner directly with Account Executives to lead technical discovery, solution design, and product demonstrations • Own technical validation, proof of concept processes, and responses to security and compliance questionnaires • Serve as the primary technical resource during customer-facing engagements • Maintain and continuously sharpen competitive positioning and objection handling frameworks • Support partner-driven deals and co-selling motions with key partners • Develop and deliver training for internal teams on Electric’s platform • Serve as the primary technical escalation resource for the sales team • Own the ongoing refinement of demo environments and the technical sales narrative • Contribute directly to revenue growth by improving technical win rates • Document common deal scenarios, technical objection patterns, and win/loss insights

Think of TEKsystems Global Services (TGS) as the growth solution for enterprises today. We unleash growth through technology, strategy, design, execution and operations with a customer-first mindset for bold business leaders. We deliver cloud, data and customer experience solutions. Our partnerships with leading cloud, design and business intelligence platforms fuel our expertise. We value deep relationships, dedication to serving others and inclusion. We drive positive outcomes for our people and our business, and we stay true to our commitments and act in harmony with our words. We exist to create significant opportunities for people to achieve fulfillment through career success. Ready to join us? Here’s what the opportunity supported through our TGS Talent Acquisition Team requires: Position Overview The Salesforce Public Sector Practice Architect designs, governs, and executes scalable, secure, and compliant Salesforce solutions for government agencies. This role combines deep platform expertise with strong business and regulatory acumen to translate various agency requirements into robust multi‑cloud architectures aligned with standards such as FedRAMP and NIST. Key Responsibilities • Lead end‑to‑end functional architecture for Salesforce Public Sector implementations (PSS, AE1, Service Cloud, Digital Front Door, OmniStudio). • Translate government processes into secure, scalable solution designs, including data models, integrations, and security frameworks. • Produce architecture artifacts (ERDs, sequence diagrams, integration maps). • Participate in presales solution meetings, translate client requirements into demos, and deliver solution proposals. • Advise stakeholders, build demonstrable assets, create sales enablement, coordinate marketing activity, and run workshops. • Provide subject matter leadership across development, integrations, and data migrations. Required Skills & Experience Public Sector Expertise: • Knowledge of government programs (benefits, case management, licensing, grants, inspections, citizen services) • Experience with State and/or Local agencies and regulatory frameworks (Must have); Federal agencies and regulatory framework (Nice to have) Business & Technical Skills: • Strong process design, requirements analysis, and solution scoping • Deep Salesforce expertise: Public Sector Solutions, Service Cloud, Experience Cloud, OmniStudio, APIs, LWC, Apex, integrations, security architecture, and DevOps • Understanding of compliance frameworks (FedRAMP, NIST 800‑53, CJIS, HIPAA) Soft Skills: • Excellent communication, stakeholder management, and leadership • Strong analytical thinking, problem solving, and ability to drive consensus • Adaptability and ownership in fast‑paced public sector environments Experience: • 7 or more years of Salesforce experience, 3 or more years as an architect • 3 or more years of experience supporting public sector clients • Proven success leading large, multi‑system Salesforce programs Preferred Certifications: • Salesforce Application or System Architect • Public Sector Solutions • OmniStudio Consultant • Service Cloud Consultant • Marketing Cloud (Nice to Have) Job Type & LocationThis is a Permanent position based out of Chicago, IL. Pay and BenefitsThe pay range for this position is $128000.00 - $192000.00/yr. We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Additional earnings may be available through incentive programs like annual bonuses, profit sharing, etc. Our full-time, internal employment benefits include the following: • Medical, Dental, and Vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life and AD&D for employee and dependents) • Short and Long-Term Disability • Health Spending Account (HSA) • Transportation Benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Mar 30, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.