We are looking for an organized and client-focused Booking & Scheduling Consultant to manage reservations, coordinate timelines, and ensure every detail is handled with accuracy and care. This fully remote position is perfect for someone who thrives in a structured environment, enjoys clear communication, and takes pride in delivering a smooth, professional experience from start to finish. This role plays an important part in creating seamless vacation experiences by keeping schedules aligned, confirmations secured, and clients informed every step of the way. What Youll Do: - Coordinate bookings, reservations, and scheduling updates - Communicate with clients to gather required details and provide timely status updates - Monitor confirmations, deadlines, and changes to ensure accuracy - Proactively follow up on outstanding items and resolve minor issues - Maintain organized records and documentation - Support clients throughout their full vacation planning journey What Were Looking For: - Strong organizational and communication skills - Customer service, administrative, or coordination experience preferred (not required) - Ability to work independently while following structured systems - Detail-oriented, dependable, and deadline-driven - Comfortable learning and using digital tools and online platforms - Must be a citizen of the US, UK, LATAM, Spain, and Australia Why This Role Stands Out: - 100% remote work flexibility - Structured onboarding and ongoing training - Clear systems and tools provided - Growth opportunities within a collaborative, supportive team

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. A day in the life As an Enterprise Onboarding Consultant, you are the owner of the implementation experience for our largest and most complex customers and brands with 500+ locations. You will partner with Enterprise customers within hotels and restaurants for years, bringing on new brands and locations onto Toast in the future. The needs of an Enterprise customer are dynamic, which means the way that we work together should be too. The competitive advantage of having an Enterprise Onboarding Consultant is a trusted partner with deep industry knowledge, strong project management skills and vested interest in the success of the customer as an extension of the brand themselves. What you'll do (Responsibilities) - Lead the Customer Onboarding Journey: Serve as the primary owner and trusted advisor for the end-to-end onboarding experience from MSA signature through full rollout and steady-state adoption for our most complex, enterprise customers (500+ locations). - Demonstrate Autonomy & Extreme Ownership: Operate with high autonomy in a fast-paced, evolving environment. Take full responsibility for results by proactively solving problems, managing competing priorities, and delivering under pressure. - Own Implementation Success: Oversee a robust portfolio of 50+ concurrent enterprise implementations, managing every phase of each project lifecycle from setup to go-live. Using a consultative approach, ensure milestones are met on time, within scope, and aligned to customer goals while maintaining a seamless experience across locations. - Communicate with Impact: Act as the central communication hub for onboarding (both internally and externally) delivering transparent progress updates, surfacing risks early, and driving proactive solutions that keep projects on track and stakeholders aligned. - Exhibit Executive Presence: Influence internal and external stakeholders at all levels with clarity, confidence, and professionalism. Shape strategy, guide decision-making, and drive outcomes that support high-impact, multi-million-dollar partnerships. - Drive Cross-Functional Alignment: Foster strong, collaborative relationships across teams to ensure accountability and seamless handoffs. Champion shared ownership and unified execution to deliver a consistent customer experience. - Manage Risk & Drive Solutions: Anticipate and mitigate challenges before they escalate. Leverage critical thinking and creativity to identify solutions that maintain momentum and deliver successful outcomes. - Champion Continuous Improvement: Identify and lead initiatives that improve onboarding efficiency, scalability, and quality. Develop and refine frameworks and playbooks that drive consistency, operational excellence, and an exceptional customer experience. - Execute with Project Management Rigor: Apply disciplined project management to organize tasks, timelines, and dependencies. Leverage tools like Salesforce, Google Workspace, and Asana to drive efficiency and continuously optimize workflows and outcomes. What you'll need to thrive (Requirements) - 7+ years of experience in enterprise onboarding, implementation, or program management, ideally in SaaS or hospitality tech. - Proven track record managing complex, multi-location implementations (50+ concurrent projects / 500+ sites) from contract to rollout. - Demonstrated ability to influence and align cross-functional teams while driving measurable customer and business outcomes. - Executive presence and polished communication skills; comfortable engaging VP- and C-suite stakeholders with confidence. - Operates with autonomy, ownership, and urgency, effectively navigating ambiguity and competing priorities. - Skilled in project management tools such as Salesforce, Asana, and Google Workspace, with strong organizational discipline. - Analytical and solution-oriented, anticipating risks and driving proactive, scalable improvements. - Customer-obsessed, collaborative, and motivated by delivering an exceptional enterprise onboarding experience. What will help you stand out (Nonessential Skills/Nice to Haves) - Strong understanding of POS systems, integrations, and restaurant operations workflows (a plus for candidates from hospitality or retail SaaS). - PMP, CSM, or equivalent certification preferred - Experience with Salesforce CRM AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. The starting pay rate for this role is below. Please note, there is not a range for this role, the number listed below is the rate. Pay Rate $81,000—$130,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We are seeking a Senior Technical Consultant to lead complex, data-focused projects and serve as a trusted advisor to our customers. In this role, you will own advanced reporting and analytics solutions, mentor junior consultants, and ensure the accurate transfer of historical data from clients’ legacy systems into Unanet ERP AE. If you are an experienced data professional with deep skills in SQL, SSRS, and Power BI and a passion for delivering strategic insights, this role is for you. You will combine hands-on technical expertise with strong consulting skills, leveraging AI-assisted tools to accelerate analysis, reporting, documentation, and quality validation, while maintaining full accountability for accuracy, reconciliation, and client outcomes. What You’ll Do - Lead client engagements to assess data needs, define requirements, and deliver custom data solutions that drive measurable business outcomes. - Own historical data migrations from clients’ legacy systems into Unanet ERP AE, ensuring completeness, accuracy, and alignment with customer requirements. - Design, implement, and validate complex SQL queries, SSRS reports, and Power BI dashboards, using AI-assisted tools where appropriate to improve speed, quality, and insight. - Provide expert-level analytics and reporting services, transforming raw data into clear, actionable information for clients and internal stakeholders. - Mentor and guide junior consultants on data best practices, tooling, and project delivery, elevating the overall capability of the team. - Leverage AI-assisted tools to accelerate data analysis, report/dashboard development, documentation, and quality validation while maintaining responsibility for reconciliation and sign-off. - Manage multiple projects simultaneously, balancing timelines, scope, and quality to ensure client satisfaction and successful delivery. Your First 90 Days First 30 Days: - Complete HR orientation and onboarding. - Meet the Unanet Professional Services team and key internal stakeholders. - Begin shadowing senior team members on advanced data tasks, including historical data migrations, complex SQL/SSRS/Power BI work, and AI-assisted analysis. First 60 Days: - Take ownership of small, well-scoped client data tasks, including data transformations, validations, and report updates. - Oversee report development and contribute to advanced Power BI dashboard creation. - Begin using AI-assisted tools under guidance to support analysis, documentation, and QA. First 90 Days: - Lead historical data migration workstreams, including mapping, loading, validation, and reconciliation. - Mentor junior consultants on data tasks where you have demonstrated strength. - Present observations and recommendations on current data, migration, and reporting processes to leadership to support continuous improvement. Who You Are - 6+ years of experience in data analytics, reporting, or a similar role. - Experience using AI-assisted tools to support data analysis, reporting, or documentation, with the ability to critically evaluate and validate AI-generated outputs. - Extensive experience with SQL, SSRS, and Power BI building complex, production-grade solutions. - Advanced skills in data visualization, analytics, and business intelligence, with a track record of turning data into actionable insights. - Strong background in relational databases and data architecture, including schema design and performance optimization. - Proven expertise managing large-scale data migrations from legacy systems, including planning, mapping, execution, and reconciliation. - Exceptional leadership and mentoring abilities, with experience guiding junior team members or cross-functional partners. Your Differentiators - Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent experience). - Familiarity with Unanet ERP AE is highly desirable. - Prior experience leading data projects and business consulting engagements preferred. - Knowledge of accounting/finance principles and experience in the Architecture/Engineering (A/E) industry preferred. Our Values - We are a Team: Employees, customers, and partners working together. - We are Customer-Focused: Customers are the heart of everything we do. - We are Driven: Seeking exceptional outcomes. - We Own Our Success: Every employee has a stake in our company. - We do the right thing and have fun in the process. The salary range for this opportunity is $88,800 - $114,000 per year. You will be eligible for employee equity as well as discretionary bonus compensation, subject to plans that may be in effect from time to time. You will further be eligible to participate in Unanet's employee benefits plans and programs. For more details on Unanet's benefits offerings, please visit https://unanet.com/employee-benefits. Unanet is proud to be an Equal Opportunity Employer. Applicants will be considered for positions without regard to race, religion, sex, national origin, age, disability, veteran status or any other consideration made unlawful by applicable federal, state or local laws. Your Safety Matters: Avoiding Recruiting Scams Your job search should be a rewarding experience. Unfortunately, there are bad actors out there who aim to exploit today’s job seeker. It’s important to protect yourself against fraudulent recruiting practices. These bad actors go to great lengths to collect your personal information. They do so by posting fraudulent jobs, engaging in disingenuous interviews, and even extending fabricated offers. To protect yourself, please note the following about Unanet’s hiring experience: - You will never be asked to complete an application through a non-Unanet website. - All open opportunities are posted on our official careers page: https://unanet.com/about/careers. - You will only receive communication from an email address ending in: @unanet.com. - You will never be asked to provide sensitive personal information before you’ve accepted an offer of employment, and you will never be asked to provide payment of any kind.

Get to Know Us: It's fun to work in a company where people truly believe in what they're doing! At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications. Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance. Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers. Work, Play and Grow at BlackLine! Make Your Mark: The Senior Professional Services Solutions Consultant (Senior PSSC) will be responsible for selling services related to the company's SaaS accounting software. This role involves managing the services sales process, consulting with prospective and existing customers to understand their business needs, estimating the level of effort for implementation, and preparing a comprehensive Statements of Work (SOW). The ideal candidate will have a blend of sales acumen, technical knowledge, and project management skills to effectively sell and guide customers through the software adoption process. The Senior PSSC will be an expert in the BlackLine product, finance operating models, industry standards, emerging trends, competitor capabilities/limitations, and finance transformation. In addition, the Senior PSSC will be involved in strategic, existing BlackLine customer opportunities to capture pain points, prioritize objectives, and gain cross-functional alignment on the recommended solution and roadmap. The Senior PSSC will understand existing customer business needs and design solutions to meet those needs via an SOW. For prospect opportunities, Sales Account Executives will lead the sales cycle and involve the relevant functional groups including PSS through the current ways of working in the sales cycle . The Senior PSSC will align with other BlackLine personnel to ensure proper knowledge transfer, project completion, and customer journey. You'll Get To: Sales and Customer Engagement: - Develop and manage a pipeline of new business opportunities by identifying and targeting existing and prospective customers. - Partner with the Sales and Partner teams responsible for product sales to collaborate on the services aspect of the deals. - Coordinate product demonstrations and consultations to showcase how the accounting software meets customer needs from a Services Sales perspective. - Build and maintain strong customer relationships, acting as a trusted advisor during the sales cycle. - Collaborate with internal teams (e.g. sales, technical, customer support) to ensure alignment on customer requirements. Effort Estimation & Implementation Planning: - Analyze customer needs and business processes to develop an accurate understanding of the scope and complexity of each implementation project. - Estimate the level of effort (LOE) for software setup, customization, integration, and training services. - From an SOW perspective, manage discussions on project timelines, resources, and budgets based on customer requirements. - Communicate effort estimations and timelines clearly to both the customer and internal teams. Statement of Work (SOW) Creation: - Prepare comprehensive Statements of Work (SOW) outlining project scope, deliverables, timelines, and costs. - Ensure SOWs clearly define all aspects of the engagement, including functional and technical requirements, out of scope elements, integrations, customizations, and training. - Coordinate with Legal team where necessary to ensure all documents meet company standards. Collaboration & Coordination: - Work closely with the product, customer success, and technical teams to ensure seamless handoffs from sales to implementation. - Provide a comprehensive Sales to Service hand-off to ensure Continuity in the customer journey. Sales Support & Reporting: - Track services sales activities, opportunities, and customer interactions using CRM tools. - Provide regular updates and reports on services sales forecasts, effort estimation trends, and project Budget versus actual. - Meet or exceed services sales quotas and KPIs related to service bookings. Go-To-Market Assets: - Assist in the ongoing development of a Go To Market playbooks. - Work closely with product, marketing and service to assist in the development of other assets (e.g., workshop enablers, use cases, competitive comparisons, sales/partner training, whitepapers, webcasts, etc.) What You'll Bring: - Proven experience in selling SaaS or accounting-related software services. - Strong knowledge of accounting principles and financial software applications (BlackLine preferred). - Proven ability to translate prospective and existing customer objectives into services solutions - 4+ years in a customer facing role - Ability to estimate project complexity and the effort required for software implementation. - Experience in drafting and negotiating Statements of Work. - Excellent communication, presentation, and relationship-building skills. - Ability to manage multiple service sales opportunities simultaneously. - Familiarity with CRM tools, project management software, and accounting systems. - Bachelor's degree in Business, Accounting, Information Systems, or related fields is preferred. Key Competencies: - Customer-focused with a consultative selling approach. - Strong analytical skills for effort estimation and project planning. - Attention to detail, especially when drafting and reviewing SOWs. - Ability to thrive in a fast-paced, dynamic environment. We're Even More Excited If You Have: This role is ideal for someone who is both services sales-driven and technically adept, with a deep understanding of SaaS implementations in the accounting domain. Thrive at BlackLine Because You Are Joining: - A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation! - A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives. - A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity. BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 3 days a week. #LI-NS1 Salary Range: USD $103,000.00/Yr. - USD $129,000.00/Yr. Pay Transparency Statement: Placement within this range depends upon several factors, including the applicant's prior relevant job experience, skill set, and geographic location. In addition to base pay, BlackLine also offers short-term and long-term incentive programs, based on eligibility, along with a robust offering of benefit and wellness plans. We are committed to pay transparency and ensuring candidates have clear information about compensation expectations. For roles that include variable incentive components such as an Incentive Compensation Plan (ICP) or On-Target Earnings (OTE), the compensation structure may follow a split model - for example, a 50/50, 70/30, or 60/40 ratio between base salary and variable incentive. BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form. Accommodations: BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.