Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: - Recruit a team of specialist and specialists to drive the Now Platform as a strategic application platform to drive business productivity and innovation. - Build a specialist team to serve our customers in AMS - Help develop and contribute to sales campaigns focused on Now Platform - Partner with sales leaders to build out a successful roadmap for the next 5 years - Influence and drive the right value model - Establish trusted relationships with product management, marketing, global sales leadership, professional services and global alliance and channels leaders - Strong leadership presence & track record of consistent quota attainment & over achievement - Define key milestones and progress tracking metrics & drive associated operating rigor to 'inspect what we expect' - Build strong relationships with executive leaders in both our customers and partners - Drive a customer success focus and a win as a team culture Qualifications To be successful in this role you have: - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - Extensive pre-sales leadership experience: recruiting and developing high performance teams selling into the customer service domain - Has a strong drive for results and ability to collaborate and influence in a "Win as a team" environment - Strong people management skills with a passion for coaching and developing others to their highest potential - Proven leadership skills inspiring people and building a business from start up to scale - Proven ability in managing complex sales cycles from start to finish with a track record of successful revenue attainment - Excellent interpersonal skills communicating and collaborating with both business and technical stakeholders at all levels within an organization. - Experience working collaboratively with product management, product marketing and product development. - The successful candidate will be adaptable and flexible, able to work and thrive in a highly dynamic environment - A passion evangelizing our capabilities and success on social media and other outlets to build brand preference and recognition - A self-starter who will take the initiative to develop programs for enablement and growth - A high degree of passion, energy, drive and willingness to travel 50% of the time - International experience a plus Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this roleAs a Customer Success Manager, you’ll help GitLab customers realize the full value of our DevSecOps platform by driving adoption, measurable outcomes, and long-term advocacy. You’ll serve as a trusted advisor to a portfolio of customers, guiding them on Git, branching strategies, software development lifecycle, continuous integration, continuous deployment, and DevSecOps best practices. In this role, you’ll connect customer goals with GitLab capabilities, lead workshops and Centers of Excellence efforts, and translate product usage data into clear, actionable recommendations for both customers and GitLab account teams. You’ll collaborate closely with Product Management, Engineering, Sales, and Professional Services, with success in your first year measured by customer satisfaction, retention, and the strength of the strategic relationships you build. What you’ll do - Build and maintain a trusted advisor relationship with each assigned customer, focusing on adoption, measurable outcomes, and long-term satisfaction with GitLab. - Assist customers with expert deployment guidance, operational best practices, and establishing a GitLab Center of Excellence within their organization. - Lead and participate in workshops to help customers understand and use the full value of the GitLab solution across their software development lifecycle. - Measure and monitor customers’ progress against critical and key performance indicators, and share insights with GitLab account stakeholders and customer sponsors and executives. - Translate customer product usage data into clear, actionable recommendations that drive adoption and expansion of GitLab within customer environments. - Establish and manage regular touchpoints with customers in line with service level agreements to review strategic and technical objectives and adjust plans as needed. - Collaborate closely with Product Management, Engineering, Sales, and Professional Services to streamline issue resolution, share customer feedback, and align on customer success plans. What you’ll bring - Experience in a customer-facing role focused on post-sales adoption, value realization, and advocacy. - Background in customer success, professional services, technical account management, or a related function with direct customer engagement. - Ability to understand and discuss Git, common branching strategies, and how customers use version control in their workflows. - Knowledge of the software development lifecycle, including typical development pipelines and tooling. - Familiarity with continuous integration, continuous deployment, and DevSecOps concepts and practices. - Skill in translating product usage data and technical details into clear, actionable insights for both technical and executive stakeholders. - Proven ability to build trusted advisor relationships, facilitate workshops, and guide customers through best practices and operational change. - Openness to learning, with transferable skills from adjacent roles or industries that support collaborative, outcome-focused customer partnerships. About the teamThe Customer Success Management team at GitLab works with customers across regions to drive adoption of the GitLab DevSecOps platform, measure and communicate outcomes, and build long-term advocacy. As a globally distributed, all-remote team, we collaborate asynchronously with Product Management, Engineering, Sales, Professional Services, and other groups to connect customer needs with GitLab’s product and services. We focus on helping our customers establish GitLab best practices, including Centers of Excellence, and on turning usage data into actionable insights that support strategic and technical objectives. #LI-DNI The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $77,700—$166,500 USD How GitLab will support you - Benefits to support your health, finances, and well-being - Flexible Paid Time Off - Team Member Resource Groups - Equity Compensation & Employee Stock Purchase Plan - Growth and Development Fund - Parental leave - Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Primary Role Responsibilities A Senior Salesforce Developer is responsible for designing, developing, and maintaining scalable solutions on the Salesforce platform to support enterprise business processes and mission-critical operations. This role translates business and technical requirements into well-architected Salesforce solutions by building custom applications using Apex, Lightning Web Components (LWC), Aura components, Visualforce, Flows, and other declarative platform capabilities. The developer ensures that all development adheres to Salesforce best practices, including proper data modeling, secure coding standards, performance optimization, and Salesforce governor limits. Core responsibilities include developing and maintaining custom objects, triggers, integrations, and automation; supporting data migrations and release deployments; troubleshooting complex technical issues; and ensuring platform stability through testing, documentation, and version control. As part of the development lifecycle, the Senior Salesforce Developer utilizes DevOps and release management tools such as Copado to manage source control, automated testing, environment promotion, and structured deployments across development, testing, and production environments. The role also collaborates closely with product owners, business analysts, architects, administrators, and QA teams to refine requirements, estimate technical effort, and deliver high-quality solutions aligned with business priorities. Beyond standard development responsibilities, a Senior Salesforce Developer often serves as a technical leader and subject matter expert within the Salesforce ecosystem. This includes mentoring junior developers, performing code reviews to ensure quality and security, and helping establish development standards and DevOps processes that leverage tools such as Copado for continuous integration and continuous delivery (CI/CD). The role may also involve participating in architecture review boards, contributing to enterprise integration design across internal and external systems, and supporting complex implementations involving APIs, middleware platforms, and data services. In environments with evolving needs, the Senior Salesforce Developer may step into expanded responsibilities such as assisting with solution architecture decisions, supporting backlog refinement, contributing to technical and release documentation, performing root-cause analysis for production incidents, and advising stakeholders on the feasibility and impact of proposed enhancements. At times, the role may extend into adjacent functions such as Scrum team participation, technical project coordination, quality assurance collaboration, release governance, and environment management, ensuring that solutions are not only technically sound but also deployed through controlled pipelines and aligned with organizational governance, security standards, and long-term platform sustainability. Key Tools and Software - Salesforce Platform – Core CRM platform used to build custom applications, objects, automation, and integrations. - Salesforce Lightning Platform – Framework for building modern Salesforce user interfaces and applications using Lightning components. - Copado – DevOps deployment tool used for CI/CD pipelines, environment promotion, release management, automated testing, and version control integration. - Visual Studio Code with Salesforce Extensions for VS Code – Primary integrated development environment (IDE) used for writing Apex, Lightning Web Components, and metadata development. - Git and GitHub or GitLab – Version control systems used to manage source code, branching strategies, and collaboration across development teams. Expected Outcomes - Delivery of high-quality, scalable Salesforce solutions that meet business and technical requirements while adhering to Salesforce platform best practices and governor limits. - Development and maintenance of secure, well-documented, and maintainable code, including Apex classes, triggers, Lightning Web Components, and integrations, ensuring long-term sustainability of the Salesforce environment. - Successful implementation of automated and structured deployments through tools such as Copado, enabling reliable CI/CD pipelines, version control integration, and consistent promotion of changes across development, testing, and production environments. - Reduction of system defects and operational risk through rigorous testing, code reviews, and adherence to secure development standards, improving overall platform stability and reliability. - Efficient resolution of technical issues, defects, and production incidents, including root-cause analysis and implementation of long-term corrective solutions. - Delivery of well-integrated Salesforce solutions that successfully connect with enterprise systems through APIs, middleware platforms, and data services. - Continuous improvement of development processes, DevOps practices, and technical standards, contributing to more efficient release cycles and improved collaboration between development, QA, and administrative teams. - Increased team capability and technical maturity through mentorship of junior developers, knowledge sharing, and participation in architecture and design discussions. - Alignment of technical solutions with organizational governance, security standards, and architectural guidelines, ensuring Salesforce implementations remain compliant, secure, and scalable. - Clear technical documentation and knowledge transfer, allowing administrators, developers, and support teams to maintain and enhance the system effectively. - Support of Agile delivery practices, including participation in sprint planning, backlog refinement, and estimation activities, helping ensure that development work aligns with product priorities and timelines. - Contribution to long-term platform optimization, identifying opportunities to reduce technical debt, improve performance, and enhance user experience across Salesforce applications.

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. The Opportunity:We are looking for a Senior Engineering Manager to lead Grow Therapy's Product Infrastructure team — the team that powers every product engineer at Grow. You'll own the core application frameworks, developer productivity tooling, and foundational reliability practices that enable product teams to ship high-quality code faster and with greater confidence. You'll be part of a remote-friendly engineering organization reporting directly to Engineering leadership, managing a team of engineers. This is a high-leverage role where your work directly amplifies the impact of every product team building the tools that serve Grow's providers and patients. What You'll Be Doing: - Define and evolve the Product Infrastructure roadmap, building an AI-native stack to drive measurable improvements in developer velocity (e.g., deployment frequency, cycle time) and platform reliability (e.g., incident frequency and time to recovery) across Grow's engineering organization. - Own and scale core application frameworks, CI/CD pipelines, and developer tooling that reduce cognitive load and cycle time for product engineers. - Establish and champion reliability practices — including SLOs, observability standards, and incident readiness — across engineering teams. - Partner closely with product engineers, Cloud Platform, Security, and Data Engineering to align on scalable, secure platform standards and continuously improve the developer experience. - Lead and grow a high-performing team of engineers, and actively execute on a hiring plan focused on developer productivity and reliability. You'll Be a Good Fit If: - You have experience managing and scaling high-performing software engineering teams and have a strong background in backend systems, platform, or infrastructure-adjacent product engineering. - You've demonstrated an ability to measure and improve developer velocity through tooling, frameworks, or process changes — and you know how to make the case for this work cross-functionally. - You've balanced reliability, scalability, and speed in a fast-paced production environment, and you're comfortable owning standards and best practices at scale. - You're an excellent communicator and technical leader who can partner with both engineers and product leaders to align on priorities and drive outcomes. - Bonus: You have familiarity with reliability engineering, SLOs, and incident management practices, or prior experience in a high-growth product organization. Role Details: - Employment Type: Full Time, Exempt - Base Compensation: $225,000–$300,000 USD Annually. Work Arrangement: Hybrid, with required in-office presence Tuesday through Thursday at our New York City, San Francisco, or Seattle hub. This role also includes travel 2–3 times per year for company and department offsites. The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location. Full Time Employee Benefits: - Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. - Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend. - Financial Wellness: 401(k) program and equity opportunities. - Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. - Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. - Wellness & Development: Annual stipends to put towards personal & professional growth. - Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). - Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Use of AI Tools: By submitting your application, you acknowledge and consent to the use of automated tools as part of our recruitment process. Specifically, we use a third-party AI tool, Gem, to assist in the initial screening of resumes. This tool analyzes resumes based on role-specific criteria provided by our recruiters to identify potentially strong matches for the role. Importantly, no hiring decisions are made by the AI tool. All decisions about which candidates move forward are made by our human recruiting team after independent review.More information about Gem’s approach to compliance with California FEHA regulations on automated decision systems and New York Local Law 144 can be found on the Gem compliance website.We are committed to transparency and fairness in our hiring practices. If you have questions about how our AI tools work, or would like more information about how your application will be processed, please contact us at talentops@growtherapy.com. If you require an accommodation due to a disability, or have concerns about the use of AI in the hiring process, please also contact us. We are happy to provide assistance or offer an alternative method of participating in the recruitment process.