Grow Therapy

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $328Mm in funding, including our Series D, at a $3B valuation from Sequoia Capital, Transformation Capital, TCV, SignalFire, Menlo Ventures, Goldman Sachs Alternatives, and others. About the Role: We are looking for a Senior Product Manager to lead the Partnerships Platform (Integrations) team within Grow Therapy's Lives Covered pillar. You'll own the technical integration layer that connects Grow to our partner ecosystem. Your responsibilities will include defining and executing the platform roadmap, driving interoperability strategy, and ensuring that partner integrations are reliable, scalable, and fast to deploy. What You’ll Be Doing: - Own the product roadmap for Grow's partner integration platform - Lead the design and delivery of healthcare interoperability solutions, starting with clinical data exchange for our largest health system partners - Drive platform improvements that reduce time-to-launch for new partner integrations from months to days, enabling the sales and partnerships teams to close and activate deals faster - Build integration monitoring and alerting capabilities to proactively catch and resolve data quality issues across partner connections, ensuring high uptime and data accuracy - Serve as the technical integration point of contact both internally and external with partners You’ll Be a Good Fit If: - You have 5+ years of product management experience, including at least 2 years building platform or API products that serve multiple internal teams or external partners - You are strong at relationship management and working externally with partners and B2B customers - You have deep technical fluency — you can work directly with engineers on API design, data models, and system architecture without needing everything translated - Nice to Have - You have experience with healthcare interoperability standards (FHIR, HL7, C-CDA) or complex B2B integration work involving multi-party data exchange - You thrive in ambiguity and can manage dependencies across multiple teams and external partners simultaneously, driving clarity where there is none - You have a track record of building scalable systems — whether internal platforms, developer tools, or integration infrastructure — and measuring success through reliability, speed, and partner satisfaction rather than just feature launches Full Time Employee Benefits: - Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. - Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend. - Financial Wellness: 401(k) program and equity opportunities. - Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. - Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. - Wellness & Development: Annual stipends to put towards personal & professional growth. - Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). - Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Use of AI Tools: By submitting your application, you acknowledge and consent to the use of automated tools as part of our recruitment process. Specifically, we use a third-party AI tool, Gem, to assist in the initial screening of resumes. This tool analyzes resumes based on role-specific criteria provided by our recruiters to identify potentially strong matches for the role. Importantly, no hiring decisions are made by the AI tool. All decisions about which candidates move forward are made by our human recruiting team after independent review.More information about Gem’s approach to compliance with California FEHA regulations on automated decision systems and New York Local Law 144 can be found on the Gem compliance website.We are committed to transparency and fairness in our hiring practices. If you have questions about how our AI tools work, or would like more information about how your application will be processed, please contact us at talentops@growtherapy.com. If you require an accommodation due to a disability, or have concerns about the use of AI in the hiring process, please also contact us. We are happy to provide assistance or offer an alternative method of participating in the recruitment process.

Title: Frontend Engineer, Platform Location: New York City United States, San Francisco; New York City; Seattle Employment Type Full time Location Type Hybrid Department TechnologyEngineering Compensation $182K – $250K Job Description: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we're building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we've empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We've raised more than $328Mm in funding, including our Series D, at a $3B valuation from Sequoia Capital, Transformation Capital, TCV, SignalFire, Menlo Ventures, Goldman Sachs Alternatives, and others. The Opportunity We're building a dedicated Frontend Platform team, and we're looking for a Frontend Engineer who loves working on the systems that every product team builds on. You'll own the design system and the horizontal web foundation - the shared components, patterns, architecture, and tooling that let every team ship consistent, high-quality experiences without reinventing the basics. This is the engineering layer underneath Grow's product surface. As we consolidate into a modern Next.js architecture and launch a major new consumer brand, the platform you build is what makes everyone else faster - and what keeps the experience cohesive as we scale. It's a foundational role on a new team, with real room to shape how web engineering works at Grow. What You'll Do - Own and evolve our design system - architecture, tokens, theming, governance, and the patterns product teams rely on, in close partnership with Design Engineering - Build the horizontal web foundation: shared components, frameworks, and the architecture that product teams build features on top of - Improve performance, accessibility, and consistency across all web surfaces - making quality the default rather than something each team re-solves - Develop the tooling and developer experience that help product teams move quickly and confidently, including an AI-forward approach to frontend development - Partner with product and engineering teams to bring platform capabilities into their workflows, and contribute improvements back from real product needs - Create the documentation and guidance that make all of the above easy to adopt You'll Be a Good Fit If You: - Have 5+ years of frontend or full-stack engineering experience, with a track record of work that other engineering teams depended on - Have experience building or scaling design systems, component libraries, or shared frontend infrastructure - with an instinct for horizontal impact over one-team feature work - Bring enough product sensibility to build a platform people actually want to use - you understand the product surface your work powers - Are fluent in modern frontend technologies (JavaScript/TypeScript, React, Next.js, CSS systems) - Think in systems - seeing patterns, simplifying complexity, and designing for reuse across teams - Have a strong understanding of accessibility (WCAG) and web performance as shared, systemic concerns - Are comfortable with AI-assisted development (AI tools are part of our daily workflow and our interview loop) - Communicate clearly and influence engineering and UI standards across teams - Bring a founder's mindset: ownership, speed, pragmatism, and bias toward action Bonus Points: - You've worked with experimentation/feature-flagging, localization (i18n), or accessibility tooling at a systems level - You have monorepo or frontend build tooling experience (Turborepo, Nx, Vite) - You were a product engineer before moving toward platform - you understand both sides Why This Role Matters As Grow scales, every product team ends up re-solving the same horizontal problems - consistency, performance, accessibility, shared components. This team removes that friction so product teams can focus on the experience. The web is becoming the primary surface for millions of clients, and the platform you build is the foundation that lets us ship a consumer-grade experience, fast, without sacrificing quality. Employment Type: Full Time, Exempt Base Compensation: The base compensation range for this position is: - Hybrid Commitment: $182,000-$250,000 USD Annually This role is hybrid, onsite from our NYC, San Francisco, or Seattle hub location. The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location. Full Time Employee Benefits: - Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. - Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend. - Financial Wellness: 401(k) program and equity opportunities. - Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. - Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. - Wellness & Development: Annual stipends to put towards personal & professional growth. - Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care ("Mental Health Mornings/Afternoons") and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). - Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Research shows that some groups hesitate to apply unless they meet every qualification. If you're excited about this role but don't check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Use of AI Tools: By submitting your application, you acknowledge and consent to the use of automated tools as part of our recruitment process. Specifically, we use a third-party AI tool, Gem, to assist in the initial screening of resumes. This tool analyzes resumes based on role-specific criteria provided by our recruiters to identify potentially strong matches for the role. Importantly, no hiring decisions are made by the AI tool. All decisions about which candidates move forward are made by our human recruiting team after independent review.More information about Gem's approach to compliance with California FEHA regulations on automated decision systems and New York Local Law 144 can be found on the Gem compliance website.We are committed to transparency and fairness in our hiring practices. If you have questions about how our AI tools work, or would like more information about how your application will be processed, please contact us at talentops@growtherapy.com. If you require an accommodation due to a disability, or have concerns about the use of AI in the hiring process, please also contact us. We are happy to provide assistance or offer an alternative method of participating in the recruitment process.

Title: Frontend Engineer, Product Locations: NYC, San Francisco, or Seattle Hybrid Employment Type Full time Department Technology Engineering Compensation $166K – $250K • Offers Equity Job Description: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we're building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we've empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We've raised more than $328Mm in funding, including our Series D, at a $3B valuation from Sequoia Capital, Transformation Capital, TCV, SignalFire, Menlo Ventures, Goldman Sachs Alternatives, and others. The Opportunity We're looking for a product-focused Frontend Engineer to raise the bar on how we deliver experiences across Grow's marketplace - the search, matching, and booking surfaces that every client and provider touches first. This role sits at the intersection of design and engineering: you'll work directly with designers and product to ship new experiences that feel crafted, consistent, and human. You'll join a product team and own high-impact work from ideation through launch - owning the implementation layer and the polish in everything we ship. Beyond new feature development, you'll proactively close gaps in product quality by partnering with design and product teams and raising the UI bar across the experience. You'll also partner closely with our Frontend Platform team to close the gap between design intent and production reality - building on the infrastructure, tokens, and patterns they own, and contributing improvements back. This is a critical role for building a world-class product surface and elevating our craft as we scale. What You'll Do - Partner with product and designers from ideation to launch, shipping customer-facing marketplace experiences end-to-end - Prototype and build high-fidelity experiences that bring design concepts to life at production scale - Continuously improve the experiences clients rely on - discovery, provider matching, scheduling, and booking flows - Balance velocity and quality in a way that enables fast experimentation, owning the lifecycle of A/B tests where it raises the bar - Raise the quality bar for visual polish, interaction, and frontend craft - spotting and fixing the inconsistencies and interaction gaps others miss - Contribute to design system improvements in partnership with Design and the Frontend Platform team You'll Be a Good Fit If You: - Have 5+ years of frontend or UX engineering experience, ideally at consumer or product-focused companies - Have excellent judgment of visual design, with an eye for detail on product implementation - Collaborate closely with designers throughout the product development process - Can prototype quickly and turn ambiguous ideas into polished, tangible interfaces - Are fluent in modern JavaScript/TypeScript, Next.js, React, and CSS systems, and can structurally build features and pages - Have a strong understanding of accessibility (WCAG) and web performance - Care deeply about crafting delightful, consumer-grade experiences, and can influence product direction and UI standards - Bring a founder's mindset: ownership, speed, pragmatism, and bias toward action (AI tools are part of our daily workflow and our interview loop) Why This Role Matters The marketplace experience shapes how clients discover and connect with providers - small changes in these flows have an outsized impact on access to care, conversion, and overall marketplace health. This Frontend Engineer ensures we keep shipping beautiful, intuitive experiences while moving faster without compromising quality. It's foundational in shaping our product's visual identity, strengthening our design-engineering partnership, and building a consumer-grade experience that sets the standard. Employment Type: Full Time, Exempt Base Compensation: The base compensation range for this position is: - Hybrid Commitment: $166,000-$250,000 USD Annually This role is hybrid, onsite from our NYC, San Francisco, or Seattle hub location. The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location. Full Time Employee Benefits: - Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. - Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend. - Financial Wellness: 401(k) program and equity opportunities. - Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. - Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. - Wellness & Development: Annual stipends to put towards personal & professional growth. - Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care ("Mental Health Mornings/Afternoons") and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). - Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Research shows that some groups hesitate to apply unless they meet every qualification. If you're excited about this role but don't check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Use of AI Tools: By submitting your application, you acknowledge and consent to the use of automated tools as part of our recruitment process. Specifically, we use a third-party AI tool, Gem, to assist in the initial screening of resumes. This tool analyzes resumes based on role-specific criteria provided by our recruiters to identify potentially strong matches for the role. Importantly, no hiring decisions are made by the AI tool. All decisions about which candidates move forward are made by our human recruiting team after independent review.More information about Gem's approach to compliance with California FEHA regulations on automated decision systems and New York Local Law 144 can be found on the Gem compliance website.We are committed to transparency and fairness in our hiring practices.

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $328Mm in funding, including our Series D, at a $3B valuation from Sequoia Capital, Transformation Capital, TCV, SignalFire, Menlo Ventures, Goldman Sachs Alternatives, and others. About The Role We are looking for a Payor Partnership Support Specialist to join Grow Therapy! This position will be part of the Payor Partnership Support Team providing a best in class experience to our Payor Partner Clinicians and Clients. You’ll be part of a remote-friendly team of 13-15 teammates, reporting directly to the team’s manager. Your responsibilities will include: - Answering live calls, chats and emails from our clinicians and clients - Collaborating with other teams within Customer Operations to help solve roadblocks for our stakeholders - Working with the RCM and Engineering teams to find resolutions to bugs and billing issues - Meet with your supervisor to discuss performance opportunities, feedback and set performance goals You’d be a great fit if... - You have at least 2 years of experience in customer support (healthcare billing a plus). - You have at least 1 year of experience assisting customers over the phone, via live chat, and email support. - You can easily pivot and multitask - You can adapt easily to an ever changing environment - You are a high output, high quality individual - You have very high attention to detail - You desire to work in a contact center environment - You take initiative and have a can do attitude towards investigating and solving problems - You are a naturally empathetic individual - You have experience with and knowledge of health insurance/billing - You stay cool, calm and collected under intense interactions - You have a consultative and empathetic attitude - You have an intermediate level of technical understanding - You have experience working with large databases and multiple tools simultaneously Employment Type: Hourly, Non-Exempt Base Compensation: The hourly compensation rate for this position is: Fully Remote Commitment: $24.03 per hour This role is fully remote. Both arrangements include travel 2–3 times per year (e.g., company and department offsites). If you don’t meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume. Note: Please upload your resume in PDF format Full Time Employee Benefits: - Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. - Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend. - Financial Wellness: 401(k) program and equity opportunities. - Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. - Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. - Wellness & Development: Annual stipends to put towards personal & professional growth. - Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). - Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Use of AI Tools: By submitting your application, you acknowledge and consent to the use of automated tools as part of our recruitment process. Specifically, we use a third-party AI tool, Gem, to assist in the initial screening of resumes. This tool analyzes resumes based on role-specific criteria provided by our recruiters to identify potentially strong matches for the role. Importantly, no hiring decisions are made by the AI tool. All decisions about which candidates move forward are made by our human recruiting team after independent review.More information about Gem’s approach to compliance with California FEHA regulations on automated decision systems and New York Local Law 144 can be found on the Gem compliance website.We are committed to transparency and fairness in our hiring practices. If you have questions about how our AI tools work, or would like more information about how your application will be processed, please contact us at talentops@growtherapy.com. If you require an accommodation due to a disability, or have concerns about the use of AI in the hiring process, please also contact us. We are happy to provide assistance or offer an alternative method of participating in the recruitment process.

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. About the Role: We’re looking for an experienced Billing Specialist who is passionate about improving the landscape for mental healthcare. This position will help directly improve our Billing operations and ensure we can sustainably expand access to care. You will be responsible for all aspects of billing related to claim denials and resolutions. You will report directly to a Team Lead on our Billing team to identify denial trends and investigate affected claims. You will also work closely with our Customer Support teams to assist with provider or client questions related to billing. From day one, you’ll get exposure to what it’s like to build a business from the ground-up and you’ll be able to drive real impact. What You’ll Be Doing: As a Billing Support Specialist at Grow Therapy you will be at the forefront of our mission to make high-quality mental healthcare accessible and affordable. We are always working to demystify complex systems so that our patients and therapists are empowered with greater knowledge and choice. You will serve as a passionate advocate for both our Clients and Therapists, ensuring they feel heard and supported throughout their journey with us. You will play a crucial role at Grow by troubleshooting and resolving technical issues, assisting and educating customers on our platform, and identifying opportunities for continued customer growth. In this role, you’ll… - Troubleshoot and resolve issues Clients and Therapists raise via Phone and Live Chat. - Dig deep into problems in order to help identify root causes and work with our Product teams to improve the platform overall - Assist and educate customers on the Grow Therapy platform, providing great customer service to our Clients and Therapists. - Serve as the customer's go-to resource and passionate advocate, ensuring both Clients and Therapists feel heard and supported throughout their journey with Grow Therapy. You’ll Be a Good Fit If: - You have one year of experience with insurance across multiple commercial & government payers. - You have a strong knowledge of medical terminology, ICD-10/ CPT codes preferable in mental health - You have experience working within Claim MD or Availty verifying benefits, reading EOB’s, and are able to comprehensively explain benefits to patients. - You have experience working within various payer portals. - You are self-motivated, eager to learn, and are comfortable with ambiguity / asynchronous communication - You love problem solving; you’re naturally curious, especially about health tech - Your work ethic is defined by kindness and empathy, prioritizing Customer Experience over everything else - You are successful working independently and remotely, and adapt well to changing priorities and customer needs - You are comfortable meeting quantitative metrics, including the number of conversations you work on per day - You thrive working at a fast-paced startup, and you are excited about contributing to our startup’s growth - Bonus points if bilingual (Spanish preferably) Role Details: Employment Type: Full Time, Non-Exempt Base Compensation: The base compensation range for this position is $24.04 USD per hour. This is a remote role with the expectation to travel 2–3 times per year (e.g., company and department offsites). The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location. Full Time Employee Benefits: - Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. - Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend. - Financial Wellness: 401(k) program and equity opportunities. - Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. - Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. - Wellness & Development: Annual stipends to put towards personal & professional growth. - Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). - Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Use of AI Tools: By submitting your application, you acknowledge and consent to the use of automated tools as part of our recruitment process. Specifically, we use a third-party AI tool, Gem, to assist in the initial screening of resumes. This tool analyzes resumes based on role-specific criteria provided by our recruiters to identify potentially strong matches for the role. Importantly, no hiring decisions are made by the AI tool. All decisions about which candidates move forward are made by our human recruiting team after independent review.More information about Gem’s approach to compliance with California FEHA regulations on automated decision systems and New York Local Law 144 can be found on the Gem compliance website.We are committed to transparency and fairness in our hiring practices. If you have questions about how our AI tools work, or would like more information about how your application will be processed, please contact us at talentops@growtherapy.com. If you require an accommodation due to a disability, or have concerns about the use of AI in the hiring process, please also contact us. We are happy to provide assistance or offer an alternative method of participating in the recruitment process.

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. The Opportunity: We are looking for an Account Manager to help us build and deepen Grow Therapy's most strategic payor partnerships. You'll own a focused portfolio of health plan relationships — managing day-to-day operations while driving each account toward deeper, more exclusive partnership structures that position Grow as payors' go-to behavioral health partner. You'll be part of a remote-friendly team reporting directly into the Director of Account Management, working closely with our VP, Corporate and Business Development. What You’ll Be Doing: - Own the post-sale, end-to-end relationship for a focused set of payor accounts, managing both the operational baseline and the strategic trajectory toward deeper, more exclusive partnership structures - Build and and maintain deep, ongoing knowledge of each account, its stakeholders, and its decision makers — understanding organizational priorities, leadership dynamics, and strategic pressures beyond what surfaces in meetings — and use that context to inform how we engage - Lead rate renegotiation and partnership structuring conversations as a core part of the role, bringing a clear point of view on what Grow can offer and what the partner needs - Proactively bring insights and ideas to partners before they ask, drawing on cross-account patterns and industry trends to position Grow as a thought partner rather than a vendor - Coordinate internally across operations, product, and clinical teams — with support from the Director and VP, Corporate and Business Development — to ensure partner priorities are represented and that solutions are built to scale across accounts, not as one-off custom builds - Drive accountability across complex, multi-workstream partnerships by tracking what needs to happen, in what order, and ensuring both the partner and Grow's internal teams are making progress You’ll Be a Good Fit If: - You have experience managing complex, multi-stakeholder accounts independently. You've owned a set of relationships end-to-end and driven them forward without being prompted - You're comfortable engaging senior external stakeholders with a clear, consultative narrative and have experience leading repricing or contract renegotiation conversations - You communicate with purpose: you lead with the headline, orient every update around opportunity and next steps, and can make complex situations easy for any audience to act on - You bring analytical rigor to your work. You think through how proposals will land with different stakeholders, pressure-test recommendations before they go out, and understand the downstream impact on operations, product, and financials - Experience in healthcare, health plan partnerships, or a similarly complex regulated environment is a strong plus If you don’t meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume. Note: Please upload your resume in PDF format Employment Type: Full Time, Exempt Base Compensation: The base compensation range for this position is Hybrid Commitment: $120,000–$140,000 USD Annually Fully Remote Commitment: $144,000–$168,000 USD Annually This role can be hybrid (onsite from our NYC, San Francisco, or Seattle hub location three days per week: Tuesday, Wednesday, Thursday) or fully remote. Both arrangements include travel 2–3 times per year (e.g., company and department offsites). The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location. Full Time Employee Benefits: - Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. - Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend. - Financial Wellness: 401(k) program and equity opportunities. - Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. - Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. - Wellness & Development: Annual stipends to put towards personal & professional growth. - Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). - Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Use of AI Tools: By submitting your application, you acknowledge and consent to the use of automated tools as part of our recruitment process. Specifically, we use a third-party AI tool, Gem, to assist in the initial screening of resumes. This tool analyzes resumes based on role-specific criteria provided by our recruiters to identify potentially strong matches for the role. Importantly, no hiring decisions are made by the AI tool. All decisions about which candidates move forward are made by our human recruiting team after independent review.More information about Gem’s approach to compliance with California FEHA regulations on automated decision systems and New York Local Law 144 can be found on the Gem compliance website.We are committed to transparency and fairness in our hiring practices. If you have questions about how our AI tools work, or would like more information about how your application will be processed, please contact us at talentops@growtherapy.com. If you require an accommodation due to a disability, or have concerns about the use of AI in the hiring process, please also contact us. We are happy to provide assistance or offer an alternative method of participating in the recruitment process.

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. What You’ll Be Doing: We are seeking an exceptional individual to join our team as a Senior Technical Program Manager, supporting our Internal Foundations Group. In this influential role, you will partner with stakeholders within the technology organization to help drive efficiency and predictability in software engineering. As a Senior Technical Program Manager, you will champion critical technical and cross-functional programs and projects, ensuring their seamless execution and successful delivery. You’ll be part of a small and growing TPM team within the engineering org, reporting directly to the Manager of Technical Program Management. If you thrive in a dynamic and innovative environment, possess strong leadership skills, and have a track record of driving impactful programs, we want to hear from you! Responsibilities - Take ownership of defining, planning, and executing large-scale technical programs that solve complex problems within our organization, including but not limited to: Developer Ops, Security Process, and Platform Scalability and Reliability. - Ensure the highest level of quality in project execution, consistently meeting or exceeding our high standards and delivering accurate results according to specifications. - Collaborate closely with stakeholders to drive and achieve objectives and foster a culture of accountability. - Work closely with engineering, product, data, and design leaders to align priorities, identify overlaps and possible efficiency gains among multiple projects, and ensure program objectives align with the tech organization's goals. You’ll Be a Good Fit If you Have: - 5+ years of experience in technical program management (startup and healthcare experience is a plus but not required) - Experience working with Developer Ops, Platform, or Infrastructure teams. - Bachelor's degree in computer science (or equivalent experience working with software developer teams) - Proven experience in successfully defining, planning, and executing large-scale technical programs and projects, preferably in a fast-paced and innovative environment. - Strong leadership skills, with the ability to inspire and motivate cross-functional teams to deliver exceptional results. - Excellent strategic thinking and problem-solving abilities, with a focus on finding creative solutions to complex challenges. - Exceptional communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization. - Deep understanding of technical program management methodologies and best practices. Employment Type: Full Time, Exempt Base Compensation: The base compensation range for this position is $152,000–$189,750 USD Annually. The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location. Location: This is a hybrid role with the expectation to work onsite from our San Francisco hub location three days per week (Tuesday, Wednesday, and Thursday) and travel 2–3 times per year (e.g., company and department offsites). Full Time Employee Benefits: - Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. - Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend. - Financial Wellness: 401(k) program and equity opportunities. - Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. - Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. - Wellness & Development: Annual stipends to put towards personal & professional growth. - Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). - Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Use of AI Tools: By submitting your application, you acknowledge and consent to the use of automated tools as part of our recruitment process. Specifically, we use a third-party AI tool, Gem, to assist in the initial screening of resumes. This tool analyzes resumes based on role-specific criteria provided by our recruiters to identify potentially strong matches for the role. Importantly, no hiring decisions are made by the AI tool. All decisions about which candidates move forward are made by our human recruiting team after independent review.More information about Gem’s approach to compliance with California FEHA regulations on automated decision systems and New York Local Law 144 can be found on the Gem compliance website.We are committed to transparency and fairness in our hiring practices. If you have questions about how our AI tools work, or would like more information about how your application will be processed, please contact us at talentops@growtherapy.com. If you require an accommodation due to a disability, or have concerns about the use of AI in the hiring process, please also contact us. We are happy to provide assistance or offer an alternative method of participating in the recruitment process.

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. The Opportunity: We’re looking for a highly technical, systems-oriented Staff Engineer to drive architecture, scalability, and platform strategy across the Lives Covered organization at Grow Therapy. This role will work horizontally across Billing & Payments and Partnerships to strengthen the core systems that power insurance workflows, partner integrations, financial infrastructure, and clinical data exchange. You will operate at the intersection of product, platform, and infrastructure—partnering closely with Engineering Managers and Product leads to shape long-term technical direction while unblocking high-impact initiatives. You’ll identify fragmentation across services, design durable abstractions, and ensure that foundational systems (e.g., billing integrity, claims lifecycle, partner ingestion, data sharing) scale with Grow’s growth. What You’ll Be Doing: - Define and own the long-term technical vision for core Lives Covered systems, including billing integrity, claims lifecycle, partner integrations, scheduling, and clinical data exchange. - Architect scalable backend systems that support high-volume financial transactions, partner onboarding, eligibility checks, prior authorization workflows, and data sharing across payors and employers. - Design and evolve durable systems of record (e.g., Ledger, rates, coverage models) that ensure auditability, correctness, and extensibility as Grow scales. - Standardize and simplify complex partner integrations by building reusable platform primitives that reduce the marginal cost of onboarding new partners. - Lead cross-team initiatives that span Billing & Payments and Partnerships, bringing clarity to ambiguous, high-impact technical challenges. - Instrument critical financial and integration flows, using data to identify bottlenecks, reduce uncollected revenue, and improve partner onboarding speed. - Establish architectural guardrails, service boundaries, and documentation standards to ensure consistency and long-term maintainability. - Mentor senior engineers and elevate architectural rigor across multiple teams, influencing without direct authority. You’ll Be a Good Fit If: - You have 8+ years of professional software engineering experience, including leading complex, cross-team technical initiatives. - You’ve designed and operated scalable backend systems or systems of record in domains like payments, integrations, data platforms, or high-volume transactional systems. - You are comfortable bringing clarity to ambiguity—translating complex business or regulatory requirements into durable technical architecture. - You influence without authority, communicate clearly across engineering, product, and operations, and raise the technical bar through mentorship. - You think in systems and leverage—optimizing for long-term scalability, reuse, and reduced marginal cost rather than one-off solutions. Employment Type: Full Time, Exempt Base Compensation: The base compensation range for this position is $217,000–$288,700 USD Annually This is a hybrid role with the expectation to work onsite from our NYC or Seattle hub location three days per week (Tuesday, Wednesday, and Thursday) and travel 2–3 times per year (e.g., company and department offsites). The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location. Full Time Employee Benefits: - Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. - Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend. - Financial Wellness: 401(k) program and equity opportunities. - Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. - Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. - Wellness & Development: Annual stipends to put towards personal & professional growth. - Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). - Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Use of AI Tools: By submitting your application, you acknowledge and consent to the use of automated tools as part of our recruitment process. Specifically, we use a third-party AI tool, Gem, to assist in the initial screening of resumes. This tool analyzes resumes based on role-specific criteria provided by our recruiters to identify potentially strong matches for the role. Importantly, no hiring decisions are made by the AI tool. All decisions about which candidates move forward are made by our human recruiting team after independent review.More information about Gem’s approach to compliance with California FEHA regulations on automated decision systems and New York Local Law 144 can be found on the Gem compliance website.We are committed to transparency and fairness in our hiring practices. If you have questions about how our AI tools work, or would like more information about how your application will be processed, please contact us at talentops@growtherapy.com. If you require an accommodation due to a disability, or have concerns about the use of AI in the hiring process, please also contact us. We are happy to provide assistance or offer an alternative method of participating in the recruitment process.

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. The OpportunityWe are looking for a Security Risk Program Manager to take Grow Therapy's security risk program to the next level of maturity. Reporting directly to the Head of Security, you'll be part of a team focused on protecting Grow's patients, providers, employees, and business by embedding risk awareness into everyday decision-making. Your work will directly support Grow's mission to expand access to high-quality mental healthcare—safely, responsibly, and at scale. Your responsibilities will include building and maturing our enterprise risk management framework, driving audit readiness, shaping executive risk reporting, and partnering closely with teams across Legal, Compliance, Engineering, and Product. What You'll Be Doing - Build and mature Grow's enterprise security risk management program, including risk identification, assessment, prioritization, remediation tracking, and maintaining a comprehensive risk register that informs business decisions. - Lead the charge on AI risk management: Security sits within Grow’s Internal Foundations pillar, which is building company-wide infrastructure to support AI adoption. You’ll be in an incredible position to influence safe and thoughtful adoption of AI tooling at the enterprise level. - Own the third-party/vendor security risk management program, streamlining review workflows to support business velocity while ensuring robust security oversight of partners and vendors. - Drive audit readiness and external certifications (SOC 2, HIPAA-aligned assessments, HITRUST readiness) in close partnership with Legal and Compliance, reducing repeat findings and improving remediation timelines. - Develop and deliver executive-level risk reporting and readouts that translate technical and security risks into clear business impact, enabling leadership to make informed, risk-aware tradeoffs as the company scales. - Partner proactively across Security Engineering, Product, Engineering, and Operations to embed security and risk awareness into planning and decision-making cycles—positioning security as a strategic enabler rather than a gatekeeper. You'll Be a Good Fit If - You have deep experience building and operating security or enterprise risk management programs (not just managing projects) and a strong bias toward execution in fast-paced environments. - You bring strong knowledge of healthcare security, privacy, and compliance frameworks (HIPAA, SOC 2, HITRUST) and can navigate regulatory obligations without sacrificing speed or innovation. - You have exceptional stakeholder management and communication skills, including a track record of influencing senior leaders and translating complex risk concepts into actionable business guidance. - You are a strong program manager with a structured approach to prioritization, documentation, and cross-functional alignment. - Bonus: Experience scaling risk programs at high-growth or pre-IPO tech companies, prior ownership of vendor risk programs, or familiarity with GRC tooling and automation. Employment Type: Full Time, Exempt Base Compensation: The base compensation range for this position is $152,000–$189,750 USD Annually. The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location. Location: This is a hybrid role with the expectation to work onsite from our NYC or San Francisco hub locations three days per week (Tuesday, Wednesday, and Thursday) and travel 2–3 times per year (e.g., company and department offsites). Full Time Employee Benefits: - Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. - Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend. - Financial Wellness: 401(k) program and equity opportunities. - Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. - Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. - Wellness & Development: Annual stipends to put towards personal & professional growth. - Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). - Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Use of AI Tools: By submitting your application, you acknowledge and consent to the use of automated tools as part of our recruitment process. Specifically, we use a third-party AI tool, Gem, to assist in the initial screening of resumes. This tool analyzes resumes based on role-specific criteria provided by our recruiters to identify potentially strong matches for the role. Importantly, no hiring decisions are made by the AI tool. All decisions about which candidates move forward are made by our human recruiting team after independent review.More information about Gem’s approach to compliance with California FEHA regulations on automated decision systems and New York Local Law 144 can be found on the Gem compliance website.We are committed to transparency and fairness in our hiring practices. If you have questions about how our AI tools work, or would like more information about how your application will be processed, please contact us at talentops@growtherapy.com. If you require an accommodation due to a disability, or have concerns about the use of AI in the hiring process, please also contact us. We are happy to provide assistance or offer an alternative method of participating in the recruitment process.

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. About The Role The Delegated Credentialing Specialist is a core member of Grow Therapy's Enrollment Operations team, responsible for managing the full lifecycle of delegated credentialing agreements with health insurance payors. This role sits at the intersection of compliance, payor relationships, and operational execution - and is critical to maintaining Grow Therapy's ability to contract and operate under delegated contracts at scale. The ideal candidate brings deep familiarity with NCQA standards, delegated oversight requirements, and the audit processes that govern delegated agreements, and can operate with a high degree of autonomy in a fast-moving environment. - Manage end-to-end delegated credentialing operations across an assigned portfolio of payors, including pre-delegation audits, ongoing compliance, quarterly reporting, and annual audits - Serve as the primary point of contact for delegated payor relationships, handling communications, data requests, and issue resolution with cross-functional teams - Prepare, coordinate, and execute both pre-delegation and annual credentialing audits, ensuring documentation, files, and processes meet NCQA and payor-specific standards, and resolve any Corrective Action Plans identified during audits - Develop and maintain audit-ready credentialing files, including primary source verification documentation, credentialing committee records, and adverse action tracking - Build and deliver reporting packages for submission to delegated entities & payors, including monthly delegated rosters, annual audits, and credentialing activity summaries on required cadences - Coordinate with internal stakeholders (enrollment, partnerships, RCM, legal & compliance, special projects) to ensure provider data is accurate and current across systems, and perform regular roster reconciliations with delegated entities - Assist in the review and expectations of new Delegated Contract Agreements and implement processes to meet new DCA obligations - Track regulatory and accreditation changes (NCQA, state-specific requirements) to ensure compliance with regulatory guidelines & industry standards You’d be a great fit if… - You have 2-5 years of enrollment or credentialing experience, with at least 2 years of experience with delegated credentialing - You have working knowledge of NCQA credentialing standards - You’ve demonstrated experience preparing for and participating in delegated credentialing audits - You have the ability to manage multiple payor relationships and deadlines simultaneously without close supervision - You have high attention to detail with strong documentation habits - You’re comfortable working cross-functionally and communicating clearly with both operational peers and payor contacts - You have experience in a high-growth or tech-enabled healthcare environment (preferred); telehealth or behavioral health background is a plus Employment Type: Hourly, Non-Exempt Base Compensation: The hourly compensation rate for this position is: Fully Remote Commitment: $28.84 per hour This role is fully remote. Both arrangements include travel 2–3 times per year (e.g., company and department offsites). If you don’t meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume. Note: Please upload your resume in PDF format Full Time Employee Benefits: - Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. - Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend. - Financial Wellness: 401(k) program and equity opportunities. - Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. - Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. - Wellness & Development: Annual stipends to put towards personal & professional growth. - Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). - Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Use of AI Tools: By submitting your application, you acknowledge and consent to the use of automated tools as part of our recruitment process. Specifically, we use a third-party AI tool, Gem, to assist in the initial screening of resumes. This tool analyzes resumes based on role-specific criteria provided by our recruiters to identify potentially strong matches for the role. Importantly, no hiring decisions are made by the AI tool. All decisions about which candidates move forward are made by our human recruiting team after independent review.More information about Gem’s approach to compliance with California FEHA regulations on automated decision systems and New York Local Law 144 can be found on the Gem compliance website.We are committed to transparency and fairness in our hiring practices. If you have questions about how our AI tools work, or would like more information about how your application will be processed, please contact us at talentops@growtherapy.com. If you require an accommodation due to a disability, or have concerns about the use of AI in the hiring process, please also contact us. We are happy to provide assistance or offer an alternative method of participating in the recruitment process.