• Support our Merchandising organization, reporting to the Director of Merchandising Operations. • Build insightful process reporting that will drive the growth of our brand partners. • Collaborate with cross-functional teams to develop reporting on core merchandising processes, identify inefficiencies, and improve transparency across the organization. • Independently manage projects, build scalable reporting, and contribute to continuous process improvements.

• Own and manage end-to-end customer onboarding processes through handoff to customer success team • Serve as a key execution partner to the COO, driving operational priorities from concept to completion • Support day-to-day operations and ensure smooth cross-functional execution • Build, document, and continuously improve operational processes and workflows • Track and manage timelines for licensing renewals and regulatory reporting requirements • Coordinate with internal and external partners to ensure compliance obligations are met on time • Act as a reliable point of ownership for high-priority operational initiatives

• The Partner Operations Analyst plays a pivotal role in driving operational excellence and program coordination within Agiloft’s global partnership ecosystem. • Drive operational excellence and program coordination across Agiloft’s global partner ecosystem—with a core mandate to design, build, and continuously improve AI-powered tools and automations that scale partner programs. • Blend data-driven operational management with hands-on development of AI-enabled workflows. • Assist with programs execution ensuring partner programs, GTM initiatives, joint events, and joint webinars are efficiently planned, executed, and measured for impact. • Act as the connective tissue between Alliances, Marketing, Sales, Enablement, and Finance—ensuring partnership initiatives are aligned, measurable, and increasingly executed through repeatable AI-assisted systems rather than manual effort.

• Support daily studio functions including guest service, scheduling, inventory, and retail activities across Chapter locations. • Welcome every guest with professionalism and care, ensuring a consistent and elevated Chapter experience across studios. • Educate guests on products, services, and membership benefits to help drive rebooking, referrals, and overall guest satisfaction. • Fill in for key roles such as Guest Service or Studio Manager support to maintain seamless studio operations. • Maintain cleanliness, operational readiness, and adherence to Chapter protocols at all times.