• Define and execute a technology strategy aligned with the growth of the connected home ecosystem and the global operations of Resideo Technologies • Lead enterprise adoption of cloud platforms, AI-enabled capabilities, and modern digital architectures that support connected devices, mobile applications, and customer engagement platforms • Partner with Global Operations, Engineering and Product Management to support the development and lifecycle management of high-reliability IoT products, remote monitoring platforms, and intelligent alerting services • Serve as a strategic advisor to executive leadership on emerging technologies shaping the smart home industry, including edge computing, device security, AI-driven automation, and cloud-based IoT platforms • Oversee the technology platforms supporting connected home products, including cloud infrastructure, device connectivity services, mobile and web applications, and remote monitoring systems • Enable the adoption of Industry 5.0 technologies that integrate expertise with intelligent automation across manufacturing, supply chain and distribution, enabling product quality, operational efficiency, resilience and time to market • Ensure high availability, scalability, and performance of platforms that support millions of connected thermostats, security systems, sensors, and environmental monitoring devices • Lead enterprise IT operations including infrastructure, enterprise applications, and network services that support both product innovation and global business operations • Establish robust redundancy architectures and disaster recovery capabilities for mission-critical IoT and enterprise systems • Manage strategic technology vendors and cloud providers to ensure scalable, secure, and cost-efficient technology services • Develop and enforce enterprise cybersecurity strategies that protect corporate systems, cloud platforms, and connected devices • Ensure security-by-design practices across the IoT product ecosystem, including device authentication, secure firmware updates, and data protection • Maintain compliance with global regulatory requirements, data privacy standards, and industry cybersecurity frameworks • Lead threat monitoring, vulnerability management, and incident response programs across enterprise and connected product environments • Resource planning including the building and leading of a high-performing global technology organization supporting both enterprise IT and digital product platforms • Foster a culture of collaboration between IT, engineering, and product teams to accelerate innovation and reliability • Develop leadership talent through mentoring, training, and succession planning • Promote diversity, equity, and inclusion within the technology organization • Define and execute the enterprise data strategy to unlock insights from connected devices, customer interactions, and operational systems • Build scalable data platforms that enable predictive analytics, AI-driven automation, and improved customer experiences • Support product and service innovation through data insights that enhance performance, reliability, and energy efficiency within the smart home ecosystem • Develop and manage the global IT investment strategy and operating budget • Ensure disciplined technology spending that balances innovation, operational reliability, and cost efficiency • Evaluate and prioritize technology investments based on business impact, scalability, and long-term value creation

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Senior Director, Marketing Technology (MarTech) is responsible for building and operating ServiceNow's global Marketing Technology ecosystem as a strategic growth platform-powering buying-group engagement, lifecycle orchestration, and AI-enabled marketing at scale. This role owns the MarTech operating system: defining how platforms, data, workflows, and AI agents work together to enable consistent, compliant, and high-performing marketing execution across regions and teams. The Senior Director leads platform strategy, governance, and enablement while partnering closely with Digital Experience, Activation, Data & Analytics, IT, and Integrated Marketing. This is a senior leadership role requiring deep technical fluency, strong product thinking, and the ability to operate at the intersection of architecture, governance, and business outcomes Key Responsibilities MarTech Strategy & Architecture - Define and own the enterprise MarTech architecture, including marketing automation, CDP, identity, orchestration, analytics, and AI enablement layers. - Translate GTM and Buying Group strategy into system behavior: orchestration logic, data flows, decisioning rules, and activation patterns. - Maintain a multi-year MarTech roadmap aligned to business priorities, platform evolution, and AI capability maturity. Platform Operations & Enablement - Lead day-to-day operations of core MarTech platforms (e.g., automation, CDP, journey orchestration, CMS/CCMS integrations). - Establish operational rigor: intake models, SLAs, release management, platform health metrics, and incident management. - Build enablement programs that ensure marketers, pods, and partners can self-serve effectively within governed guardrails. AI, Automation & Agent Operations - Operationalize AI and agent-based workflows across marketing use cases (e.g., journey optimization, content generation, testing, targeting). - Define "human-in-the-loop" accountability for all AI systems to ensure quality, brand safety, and regulatory compliance. - Partner with Data, Engineering, and IT to scale agent orchestration responsibly across the MarTech stack. Governance, Privacy & Compliance - Own MarTech governance across data privacy, consent management, AI governance, and brand safety. - Ensure compliance with global regulations (GDPR, CCPA, emerging AI regulations) across all marketing platforms and workflows. - Establish clear standards for data usage, integrations, vendor access, and third-party activation. - Cross-Functional Leadership & Partnership - Partner with Digital Experience and Activation leaders to ensure MarTech enables end-to-end journeys across owned and paid channels. - Collaborate with Data & Analytics to ensure clean signal capture, identity resolution, measurement, and closed-loop optimization. - Act as the senior MarTech counterpart to IT/DT on architecture decisions, integrations, security, and scalability. Key Outcomes & Deliverables - A scalable, AI-enabled MarTech operating system aligned to Buying Groups and lifecycle engagement - Clear platform ownership, governance models, and decision rights across Marketing and IT - Improved speed-to-market for campaigns and journeys without sacrificing compliance or quality - Increased adoption and measurable value realization from MarTech investments - A future-ready foundation for agentic marketing and real-time orchestration Qualifications Required Qualifications Experience & Expertise - 12+ years of experience in MarTech, digital platforms, or marketing systems leadership - Proven ownership of large-scale MarTech ecosystems (automation, CDP, identity, orchestration, analytics) - Strong understanding of B2B GTM models, Buying Groups, lifecycle marketing, and account-based strategies - Demonstrated experience operationalizing AI and automation in production marketing environments Technical & Strategic Skills - Deep fluency in MarTech architecture, data flows, and integration patterns - Product-oriented mindset: roadmaps, backlogs, adoption metrics, and value measurement - Strong governance instincts across privacy, AI risk, and brand safety - Ability to balance enterprise standards with speed and flexibility for execution teams Leadership Competencies - Executive presence and the ability to influence across senior stakeholders - Comfort operating in ambiguity and leading through transformation - Strong people leadership with experience building and scaling platform teams - Clear communicator who can translate complex technical systems into business outcome Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Your role at DynatraceDynatrace is seeking a Technology Alliance Sales Manager to lead strategic partnerships with top technology innovators such as ServiceNow, Atlassian, and NVIDIA. This senior leadership role will define and execute the overall business plan, go-to-market (GTM) strategy, and joint solutions that drive revenue growth and deliver differentiated value to customers. You will own executive-level partner relationships, set revenue targets, and lead cross-functional teams to accelerate joint success. A critical aspect of this role is close collaboration with Dynatrace’s Product-Led Technology Alliances team to ensure alignment on joint solution development, roadmap integration, and innovation strategies that strengthen our ecosystem. Key Responsibilities - Strategic Leadership: Develop and own multi-year business plans for assigned technology partners, including revenue goals, joint solutions, and market expansion strategies. - GTM Strategy & Execution: Define and implement GTM strategies, integrated campaigns, and co-sell motions with partners to drive pipeline and revenue. Create and launch joint sales plays aligned to customer needs and Dynatrace’s platform capabilities. - Executive Partner Engagement: Build and maintain C-level relationships within partner organizations to ensure strategic alignment and collaboration. - Solution Innovation & Product Alignment: Work closely with the Product-Led Technology Alliances team to align on roadmap priorities, co-innovation opportunities, and joint solution development - Revenue Accountability: Set and track revenue targets, pipeline metrics, and KPIs for partner-driven initiatives. - Team Enablement & Evangelism: Educate internal teams on partner solutions and GTM motions; act as a thought leader for strategic alliances. What will help you succeedMinimum Requirements: - 10+ years in technology alliances, business development, or partner leadership roles within enterprise software or cloud ecosystems. - Experience managing partnerships with ServiceNow, Atlassian, NVIDIA, or similar developer and AI ecosystems. - Familiarity with partner programs and co-sell motions in enterprise software. Preferred Requirements: - Proven ability to build strategic business plans and execute GTM strategies with measurable outcomes. - Strong understanding of SaaS, observability, DevOps, and cloud-native technologies. - Exceptional communication, negotiation, and executive relationship-building skills. Why you will love being a Dynatracer - A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. - Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. - A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. - An environment that fosters innovation, enables creative collaboration, and allows you to grow. - A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. - A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. - A relocation team that is eager to help you start your journey to a new country, always there to support and by your side. - Attractive compensation packages and stock purchase options with numerous benefits and advantages. Compensation and Rewards - The base salary range for this role is $128,000- $160,000. When determining your salary, we consider your experience, skills, education, and work location. - Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system. - We also offer medical/dental benefits, and a company matching 401(k) plan for retirement. Equal Employment OpportunityAll your information will be kept confidential according to EEO guidelines. We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law. To be considered for this position, please upload your resume/CV.

• Organize and maintain the CTO's executive calendar, ensuring seamless scheduling, logistics, and support for internal and external engagements with full discretion. • Plan and oversee all aspects of domestic and international travel, including detailed itineraries, logistics, and expense management. • Plan executive meetings, coordinate briefing materials, and manage logistics. • Coordinate speaking engagements, media appearances, and conferences in partnership with Communications, ensuring all logistical details and briefing materials are in place. • Lead ad-hoc projects, information gathering, and research initiatives with independence and strong problem-solving skills.