Business System Analyst – Various Platforms

Community ManagerCommunity ManagerOtherRemoteMid LevelTeam 1,001-5,000Since 1967H1B No SponsorCompany SiteLinkedIn

Location

Ohio

Posted

143 days ago

Salary

$54.4K - $80K / year

Seniority

Mid Level

Bachelor Degree2 yrs expEnglishSDLC

Job Description

Business System Analyst – Various Platforms

NAMSA

• Develops Business analysis, design, configuration, coordination, implementation and support. • Develops specific system deployment activities that include functional requirements definition, detailed technical design, system configuration, conversion and integration requirements, unit testing, systems test, acceptance test, go-live, and production turn over. • Participates in process improvements including, formulation and definition of technical scope and objectives of project, analysis of current business practices, processes, and systems, define detailed project tasks, and participating on a matrix team to execute projects. • Actively participates in enterprise-wide change management processes for requested system revisions. • Provides escalated technical support for enterprise client areas on existing business systems. • Tracks and addresses bugs identified in testing and production. • Conceptualizes new processes and systems that add value to NAMSA business units. • Provides user stories to multi-disciplinary teams and define the business-driven acceptance criteria. • Proactively engages technical Associates to schedule and execute required tasks. • Cultivates and maintains successful relationships between Information Technology team and Associates from various NAMSA organizations globally. • Documents system for turnover and training of NAMSA Associates, Information Technology peers, and Service Desk. • Performs other duties as assigned.

Job Requirements

  • Bachelor’s Degree in Computer Science, Information Technology, Business Administration or related discipline required.
  • MBA or Advanced degree a plus.
  • 2-5 years’ experience in computer systems, business, analyst or related discipline preferred.
  • Proven experience in software development life cycle, including business process and requirements documentation, analysis, design, system construction, testing, training, communication planning, and deployment.
  • Proven experience configuring packaged, integrated systems.
  • Hands-on experience in gathering, documenting, and communicating project business and application architecture requirements using Microsoft Word, PowerPoint, Excel, Visio, and other appropriate software.
  • Proven customer service/user support skills and experience in working with NAMSA business unit areas as well as in working with and directing vendor support personnel.
  • Ability to manage multiple tasks and manage small to large projects in a cross-functional, global environment.
  • Demonstrated experience in implementing and supporting integrated, enterprise 3rd party packaged software and cloud solutions.
  • Demonstrated working knowledge of systems supporting business processes.
  • Must have strong interpersonal skills, be self-motivated, have strong desire to learn, and be adaptable to a fast-paced, ever-changing environment.
  • Operational and technical knowledge of the assigned business unit.
  • Understanding of both waterfall and agile project methods

Benefits

  • Health insurance
  • 401(k) matching
  • Paid time off
  • Flexible work hours
  • Professional development opportunities

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