Business System Analyst – Various Platforms
Location
Ohio
Posted
143 days ago
Salary
$54.4K - $80K / year
Seniority
Mid Level
Job Description
Business System Analyst – Various Platforms
NAMSA
• Develops Business analysis, design, configuration, coordination, implementation and support. • Develops specific system deployment activities that include functional requirements definition, detailed technical design, system configuration, conversion and integration requirements, unit testing, systems test, acceptance test, go-live, and production turn over. • Participates in process improvements including, formulation and definition of technical scope and objectives of project, analysis of current business practices, processes, and systems, define detailed project tasks, and participating on a matrix team to execute projects. • Actively participates in enterprise-wide change management processes for requested system revisions. • Provides escalated technical support for enterprise client areas on existing business systems. • Tracks and addresses bugs identified in testing and production. • Conceptualizes new processes and systems that add value to NAMSA business units. • Provides user stories to multi-disciplinary teams and define the business-driven acceptance criteria. • Proactively engages technical Associates to schedule and execute required tasks. • Cultivates and maintains successful relationships between Information Technology team and Associates from various NAMSA organizations globally. • Documents system for turnover and training of NAMSA Associates, Information Technology peers, and Service Desk. • Performs other duties as assigned.
Job Requirements
- Bachelor’s Degree in Computer Science, Information Technology, Business Administration or related discipline required.
- MBA or Advanced degree a plus.
- 2-5 years’ experience in computer systems, business, analyst or related discipline preferred.
- Proven experience in software development life cycle, including business process and requirements documentation, analysis, design, system construction, testing, training, communication planning, and deployment.
- Proven experience configuring packaged, integrated systems.
- Hands-on experience in gathering, documenting, and communicating project business and application architecture requirements using Microsoft Word, PowerPoint, Excel, Visio, and other appropriate software.
- Proven customer service/user support skills and experience in working with NAMSA business unit areas as well as in working with and directing vendor support personnel.
- Ability to manage multiple tasks and manage small to large projects in a cross-functional, global environment.
- Demonstrated experience in implementing and supporting integrated, enterprise 3rd party packaged software and cloud solutions.
- Demonstrated working knowledge of systems supporting business processes.
- Must have strong interpersonal skills, be self-motivated, have strong desire to learn, and be adaptable to a fast-paced, ever-changing environment.
- Operational and technical knowledge of the assigned business unit.
- Understanding of both waterfall and agile project methods
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work hours
- Professional development opportunities
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