• Lead efforts across Reddit, acting as Mozilla’s voice in influential subreddits. • Drive organic engagement through thoughtful participation, not brand pushing. • Develop and own an organic Reddit strategy; spot trends early and make engagement recommendations. • Navigate moderation ecosystems with care, track and report performance. • Build relationships with key Redditors and moderators. • Create content that resonates with technology, privacy, and open web communities.

• Building and moderating a high-energy community on Discord, ensuring it remains a helpful, safe, and engaging space for technical discussion • Developing and executing a social media strategy that drives engagement and keeps our community informed on the latest trends and updates • Identifying and collaborating with industry influencers and key opinion leaders to expand our reach and build credibility within the ecosystem • Organizing and managing community initiatives such as contributor programs, beta testing groups, and developer recognition awards • Engaging with the community in person at events, conferences, and local meetups to strengthen relationships and represent the brand • Planning and executing virtual meetups, AMAs (Ask Me Anythings), and community-led workshops to foster knowledge sharing • Tracking and reporting on community health metrics, sentiment, and growth to inform broader marketing and produce strategies • Acting as a tireless advocate for the community internally, ensuring their feedback and needs are communicated to product and engineering teams

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This is a pro-bono volunteer position. The Engagement Specialist is responsible for fostering connection, commitment, and retention across JerseySTEM’s volunteer community. This role focuses on building strong relationships, improving the member experience, and ensuring volunteers feel informed, valued, and aligned with JerseySTEM’s mission. - Design member engagement strategies to increase volunteer satisfaction, retention, and long-term commitment - Serve as the main point of contact for members experience and engagement initiatives - Run regular engagement touchpoints such as onboarding sessions, check-ins, feedback loops, and community meetings - Partner with department heads to ensure consistent communication and engagement practices across teams - Identify engagement risks (disengagement, burnout, drop-off) and proactively address them - Promote a culture of belonging, transparency, collaboration, and appreciation - Develop engagement programs, rituals, and recognition initiatives - Collect feedback from members and translate insights into actionable improvements - Ensure engagement documentation, guidelines, and best practices are clearly defined and shared Qualifications - 2+ years of experience with engagement projects - Excellent communication skills, written and verbal - Highly organized, proactive, and people-oriented - Ability to influence without authority and collaborate across departments - Sense of urgency and ownership: engagement issues are addressed quickly - Experience in HR, People Operations, Community Management, or Volunteer Management is a plus - Commitment: 6 hours per week for 6 months Requirements - All JerseySTEM roles are pro-bono (unpaid) positions - Membership is a minimum six-month commitment of approximately six flexible hours per week - Includes a $100 refundable deposit, returned after six months of active membership - K–12 educators, retirees, veterans, interns, and students are exempt from the deposit

• Oversee company presence and engagement in online communities, including Facebook groups and Reddit forums. • Coordinate with channel partners, trade groups, and other sponsors on deliverables and timelines. • Curate and distribute existing content through partner and community channels. • Manage social media scheduling and day-to-day engagement. • Provide basic marketing operations support (lists, tracking, coordination). • Support webinar setup and logistics. • Assist with pre- and post-event marketing activities.