• Responsible for the development and execution of a comprehensive business data and analytics strategy and roadmap for the Customer Success organization. • Drives the adoption of the enterprise data platform and adherence to data governance frameworks within the Customer Success organization. • Build and lead a team of data professionals. • Develops and executes the Customer Success organization’s data and analytics strategy that enables the business’ strategic and tactical objectives. • Implements process and quality improvement efforts across Customer Success. • Designs and implements dashboards, visualizations, and reports that distill complex information into actionable insights. • Partners with senior leadership across Customer Success to provide data solutions that report KPIs, track performance, and ensure alignment with business goals. • Leads the formulation and execution of Customer Success data and analytics strategy, balancing self-service capabilities with core reporting.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a key member of the Finance team, this role will assist in managing the contract approval process throughout the organization including: - Contract review - Routing - Visibility - Execution - Organization - Filing Will consult with outside legal when necessary. Assist in managing state and local jurisdiction compliance such as: - Business registrations - Various state taxes (withholding, unemployment, PFL accounts) - Acquiring and renewing sales tax exemptions - Filing of annual reports - Maintaining charitable solicitation registrations and registered agents in all states as required This role will report to the CFO. Qualifications - 6-10+ years of progressive experience in contracts management, compliance, or related fields - Bachelor’s degree required; related advanced degrees or certifications a plus - Experience in procurement and negotiating contracts or agreements - Ability to translate legal and compliance concepts into clear, practical guidance for staff at all levels - Highly organized, systems-oriented, and adept at building processes in a growing organization - Exercises professional judgment that supports equal access, community engagement, and effective communication across diverse populations - A commitment to SHP’s mission and values Requirements - Review and manage contracts and agreements with contractors, consultants, vendors, school districts, community partners, government entities, and funders to ensure clarity, compliance, and risk mitigation for SHP - Draft, revise, and maintain standardized agreement templates, including contractor and consultant agreements, educational and community partner MOUs, data-sharing agreements, and service agreements - Coordinate with external legal counsel on complex or high-risk contract matters as needed - Collaborate with the Development and Finance Grants team to review grant agreements, subawards, and funder requirements - Develop and standardize procurement guidelines for new vendor and consultant engagements - Lead annual policy reviews and staff trainings to promote consistent adherence to organizational policies - Manage governmental registrations and compliance reporting - Maintain relationships with external registered agents in states where required - Obtain and maintain state sales tax exemptions where applicable - Support the CFO with additional responsibilities as needed Benefits - Salary range: $100,000 - $120,000 dependent on experience and qualifications - Unlimited PTO - Flexible schedules - Paid holidays and 10 days sick leave - Paid parental leave - Health, dental, and vision insurance - Employer paid life insurance and short- and long-term disability - 401k match - Professional development stipend - Wellness & mental health support - Employer Paid Employee Assistance Program - Remote office support including a laptop, home office reimbursement, monthly Wi-Fi reimbursement up to $40, and monthly cell phone reimbursement up to $50

Role Description L’EPT Grand Orly Seine Bièvre recrute le/la directeur·rice du conservatoire de l'Hay-les-Roses. Rattaché·e à la directrice du pôle des équipements culturels, notre futur·e directeur·rice a en charge la responsabilité du fonctionnement du conservatoire de l'Hay-les-Roses (CRD). - Élaborer, piloter et mettre en œuvre le projet de l’établissement dans le cadre des schémas pédagogiques nationaux et du projet du réseau des conservatoires. - Tenir compte des orientations de développement culturel de la collectivité. - Encadrer une équipe composée de 4 agents administratifs et 45 enseignants artistiques. - Impulser la réflexion et l’innovation pédagogiques. - Animer les instances pédagogiques des établissements. - Élaborer et mettre en œuvre un programme d'éducation artistique et d'action culturelle. - Développer les liens et partenariats avec l’Education Nationale et les autres acteurs locaux. - Élaborer un programme de diffusion. - Mettre en place des actions pour sensibiliser de nouveaux publics. - Organiser la communication générale de l’établissement en lien avec la direction de la communication de l’EPT. - Participer activement aux réflexions et échanges dans le cadre du réseau des conservatoires de l’EPT. - Opérer une veille professionnelle sur les évolutions du secteur. - CADRE D’EMPLOI DES DEEA OU PEA OUVERT AUX CONTRACTUELS (CDD PUIS CDI) - CYCLE DE TRAVAIL DE 37H30 (AVEC RTT) - ADHÉSION AU CNAS ET COMITÉ D’ŒUVRES SOCIALES - CONTRATS SANTE ET EN PRÉVOYANCE AVEC PARTICIPATIONS FINANCIERES EMPLOYEUR - PRÉVOIR DES DISPONIBILITÉS : SOIR ET WEEK-ENDS - PASS NAVIGO PRIS EN CHARGE A 75% - DATE LIMITE DE CANDIDATURE : 20/03/2026 - POSTE A POURVOIR AU : 01/09/2026 Qualifications - Expertise avérée de l'enseignement artistique. - Connaissance des politiques publiques culturelles et éducatives. - Expérience de direction d'équipement. - Capacités à fédérer une équipe et bon relationnel.

• Attract, coach and retain team of high performing Regional Directors and Access & Reimbursement professionals • Effectively translate pre-specified national strategy to a regional level to enable appropriate exquisite execution and pull through within your team • Motivate each region to align on national strategy and key business impact metrics • Continuously monitor field team operations and seek to identify opportunities to improve efficiencies and effectiveness at a regional and national level • Partner closely with Customer Engagement Team to ensure strong collaboration and coordination of field associate activities, business plans, and customer resolutions • Integrate with Novartis leadership and collaborate across multi-functional teams (Sales, Marketing, Managed Markets, Operations, Training, Legal, Compliance, etc.) to ensure collaborative and compliant approach to support field success • Understand specifics of, and resolve questions associated with, practice and/or patient reimbursement to support on any issues with third party payers • Identify opportunities to complement NPC capabilities to strengthen the ability for patients to have access to therapy • Collaborate with NPS Analytics to design reports and tools to monitor and achieve pre-specified business objective and aligned impact metrics