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The Consumer Experience Company | Fulfillment, Last-Mile Delivery, & Technology
Senior Parcel Analyst
Location
United States
Posted
99 days ago
Salary
0
Seniority
Senior
Job Description
Senior Parcel Analyst
Stord
• Manage analytical projects end-to-end, including intake, data assessment, solution design, analysis, and presentation of results. • Analyze cost and service performance, identify opportunities, and self-prioritize initiatives to deliver actionable solutions. • Transform and structure data from internal and external sources to ensure efficiency, stability, and reliability. • Develop operational reports, forecasts, and dashboards for supply chain and parcel team needs. • Collect, analyze, and publish parcel KPI data; provide visibility into programs and performance. • Recommend process improvements and cost-saving initiatives. • Maintain and evolve parcel- and supply chain-specific dashboards. • Provide cost and revenue insights to stakeholders, including financial performance and forecasts. • Communicate professionally with carrier partners to support smooth operations and maintain the customer experience. • Develop and manage relationships, programs, and processes to support evolving parcel operations. • Monitor market trends, rates, and new carrier products/initiatives. • Conduct audits of carriers, services, and vendor performance. • Review parcel KPIs to maximize service, reduce costs, and identify optimization opportunities. • Support peak holiday shipping operations as needed. • Collaborate across departments to ensure coordination and alignment with strategic goals. • Standardize best practices and recommend improvements to enhance the customer experience. • Work autonomously, think creatively, and provide timely analytics and status updates to the Manager/Sr. Manager of Parcel.
Job Requirements
- Bachelor’s degree in Supply Chain, Data Science, Engineering, or related field.
- 4–6 years of professional experience in parcel or transportation analytics, with demonstrated growth in responsibility.
- Proven experience leveraging databases and dashboards to inform business decisions.
- Proficiency with at least one Business Intelligence tool (e.g., Omni, Tableau, Power BI, QlikSense).
- Advanced knowledge of Microsoft Excel and Office 365 applications.
- Ability to compile, analyze, and interpret large data sets.
- Experience with MS Power Automate preferred.
- Strong analytical and problem-solving skills, with attention to accuracy and detail.
Benefits
- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
- Remote work options
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