Prosper Marketplace

• Own Prosper's lifecycle marketing strategy. • Define how we communicate with clients throughout their journey across all Prosper products. • Design and execute structured experimentation. • Build and manage a rigorous testing roadmap focused on business outcomes. • Operate and optimize our lifecycle platform. • Own Customer.io and the infrastructure behind lifecycle communications. • Analyze and optimize key lifecycle metrics. • Create compelling customer communications. • Build systems and processes. • Partner across the organization to improve the customer experience.

• Conduct comprehensive autism assessments for adults via telehealth • Deliver actionable feedback to clients following evaluations and develop personalized post-assessment plans • Write clear, thorough clinical reports that document findings and recommendations • Participate in case consultations and clinical collaborative opportunities • Focus on direct client care while we handle administrative tasks and insurance billing

• Own PEO administration, payroll coordination, benefits administration, and policy documentation, ensuring clean execution across all employee lifecycle events • Streamline onboarding, leaves of absence, exits, and role/status changes; partner with Clinical Ops and Provider Growth to support rapid scaling to 1,000+ clinicians • Conduct competitive market reviews, help create pay bands and raise frameworks, and ensure compensation changes are executed cleanly • Manage investigations, terminations, accommodations, and documentation in a way that is fast, calm, and legally defensible, containing issues before they escalate • Design and run playbooks, decision trees, and templates so most performance issues are resolved without CEO or Head of Clinical Ops involvement • Work directly with the CEO to establish consistent processes for the corporate team, including onboarding/offboarding, performance management, and structured feedback

• Facilitate or co-facilitate live onboarding meetings via Zoom • Serve as a key point of contact for new providers • Respond to inbound provider emails in a timely manner • Host Zoom troubleshooting sessions for new providers • Monitor provider pre-onboarding tasks and flag at-risk providers • Assist with maintaining onboarding documentation and tracking progress • Support a warm, neurodivergent-affirming onboarding experience

• Provide therapy for autistic and neurodivergent adults via telehealth • Join a team dedicated to creating affirming, accessible mental health services • Manage administrative tasks, insurance billing, and client acquisition • Update client records and participate in case discussions

• Provide therapy for autistic and neurodivergent adults via telehealth • Create affirming, accessible mental health services • Manage a diverse caseload with steady client referrals • Participate in peer consultation and case conferences

• Provide therapy for autistic and neurodivergent adults via telehealth • Join a team dedicated to creating affirming, accessible mental health services • Manage administrative tasks, insurance billing, and client acquisition • Design your work schedule to accommodate personal needs • Build your caseload with steady client referrals

• Automated Compliance Monitoring: Review, audit, and monitor security compliance programs against frameworks like PCI-DSS, NIST CSFv2, and SOC 1/2, leveraging automation tools to continuously assess control health • Process Optimization & AI Integration: Identify opportunities to leverage AI tools and LLMs to accelerate risk assessments, summarize complex regulatory requirements, and streamline process improvements • Code-Assisted Evidence Collection: Lead and automate evidence collection for external audits (SOC 1, PCI Level 1), reducing manual overhead for engineering and product teams • Identity & Access Management (IAM): Oversee user access management and quarterly user access reviews, exploring ways to automate provisioning audits and detect anomalies • Cross-Functional Collaboration: Build and cultivate positive working relationships with engineering, DevOps, and product stakeholders to bake compliance directly into the CI/CD pipeline and cloud infrastructure

• Provide therapy for autistic and neurodivergent adults via telehealth • Create affirming, accessible mental health services for the neurodivergent community • Build your caseload with steady client referrals during your first few weeks • Work alongside clinicians who share a commitment to neurodiversity-affirming approaches

• Provide therapy for autistic and neurodivergent adults via telehealth • Join a team dedicated to creating affirming, accessible mental health services • Focus on exceptional client care while administrative tasks are managed by the company. • Design your work schedule to accommodate personal needs • Build your caseload with steady client referrals. • Participate in professional development activities like peer consultations, specialized training, and monthly case conferences.