• Lead the end-to-end delivery of a major software implementation project. • Manage project scope, timeline, budget, risks, and dependencies. • Coordinate work across technical teams, business users, and external vendors. • Drive execution in a complex, multi-stakeholder environment. • Ensure alignment between business requirements and technical solutions. • Facilitate project meetings, status reporting, and executive updates. • Identify risks and implement mitigation strategies. • Support change management and adoption of new systems. • Ensure project milestones and deliverables are completed on time. • Maintain clear documentation of plans, decisions, and progress.

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Functional Title: Contract Administration Manager I Job Title: Contract Administration Mgr I Agency: Health & Human Services Comm Department: AES OOA Ops-DDS Contract Mgmt Posting Number: 14262 Closing Date: 03/25/2026 Posting Audience: Internal and External Occupational Category: Business and Financial Operations Salary Range: $6,377.50 - $10,785.83 Pay Frequency: Monthly Salary Group: TEXAS-B-26 Shift: Day Additional Shift: Days (First) Telework: Eligible for Telework Travel: Up to 10% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location: Job Location City: AUSTIN Job Location Address: 701 W 51ST ST Other Locations: Austin MOS Codes: 3006,3044,8640,310X,36A,36B,51C,60C0,62S0,63G0,63S0,64PX,651X,6C0X1,751X,FIN10,F&S,LS,LSS,SEI16,SK The Texas Health and Human Services Commission (HHSC) Access and Eligibility Services (AES) Office ofAdministration (OA) seeks a highly qualified candidate to fill the position of Contract Administration Manager within the Contract Operations, Eligibility Operations and Disability Determination Services (EODDS) Contracts Team. OOA is driven by its mission to lead with integrity and professionalism while supporting all stakeholders to provide excellent customer service. This position makes asignificant contribution to OOA's mission by performing advanced (senior-level) contract administration work with the highest level of accuracy, timeliness, and in accordance with HHSC standards. The position provides comprehensive oversight, leadership, and strategic planning for a portfolio of AES contracts. Responsibilities include overseeing the work of contract management professionals towards the achievement of contracting objectives and goals; development and maintenance of the internalcontracting standards; developing relationships across divisions and agencies to ensure program, project, and contract activities are collaborative and coordinated among impacted parties; developmentof short and long-term strategies and goals for the administration of contracts; ensuring accountability and responsibility for performance results; exercising sound judgment in making criticaldecisions and analyzing complex information; interpreting state and federal laws, rules and regulations; applying appropriate intervention and administrative remedies; development ofcomprehensive plans and standards for ensuring procurements, contracts, and amendments are developed thoughtfully and executed expeditiously; and ensuring all procurement and contract-related tasks areperformed with the highest level of accuracy and in accordance with HHSC standards. Essential Job Functions (EJF): Attends work on a regular and predictable schedule in accordance with agency leave policy and performs otherduties as assigned and must also perform other duties as assigned and necessary. EJF1. Oversees the operations and activities of managing and monitoring contract performance. Oversees thecoordination and communication, individually and collectively, with AES program area staff, contractors, and state and local agencies to identify needs, resolve problems, and monitor and discusseffectiveness of programs and services. Leads a team of contracting professionals to initiate, manage, and perform contract management and monitoring activities to determine if contracts follow theterms and conditions of the contract, including applicable state and federal regulations. Examines and analyzes management operations, internal control structures and systems, andaccounting records for reliability, adequacy, accuracy, efficiency, and compliance with contract and legal regulations. Provides consultation and technical assistance to contractors on contract issues toprevent noncompliance. Evaluates system and process controls to ensure reliable validation of deliverables. Assesses progress toward successful completion of performance requirementsand outcomes. (25%) EJF2. Participates in the analysis of contractual issues and oversees the preparation of reports of findings andrecommendations. Reviews contractors' data from multiple data systems for all service areas, determine trends, and makes recommendations for improvements and/or plans of correction to resolveoperational and compliance problems. Coordinates and/or prepares responses to issues, inquiries and correspondence concerning contractor's functions and activities. Collaborates with program area staffto coordinate reviews, consultation, and technical assistance. Meets with contractors and representatives of governmental agencies to answer contract questions. Monitors plans ofcorrection to ensure improvements are sustained. (25%) EJF3. Oversees risk assessments and determines the methodology and frequency of monitoring activities, whichmay include but is not limited to, billing validation, on-site visits, desk reviews, process improvement monitoring,and team approach monitoring. Monitoring activities will include fiscal monitoring, programmatic monitoring, andadministrative monitoring to meet required internal control components, including financial and accountingcontrols, administrative controls, organizational controls, and program and operational controls. All monitoringfindings will result in follow-up actions to ensure findings are resolved. Collaborates with program area staff to identify and resolve issues. Collectsinformation and prepares responses as directed by leadership. (20%) EJF4. In coordination with the contract teams and program area staff, ensures the completion of the riskassessment tool for all applicable contracts to prioritize monitoring activities and establish monitoring plans. Coordinates with the staff to document the contracts that will be monitored during andestablished timeframe, document the monitoring activities developed for individual contracts based on the complexity, value, and risk of the contract, and tracks the status and progress of monitoringrequirements. (20%) EJF5. Facilitates contract termination and closeout, including the review and analysis of all program reports andactions, equipment reconciliation (if applicable), and record disposition according to contract terms. (5%) EJF6. Serves/participates on committees regarding assigned contract/program area, new departmental statewideinitiatives, and redesign of contract related processes, to include the development and implementation of effective techniques for evaluating performance and compliance. (5%) Knowledge Skills Abilities: Knowledge of the principles and practices of contract administration, management, and monitoring. Knowledge ofcontract performance analyses and monitoring procedures. Knowledge of state and federal laws, rules, regulations, policy and procedures relevant to contracts. Knowledge of policies, functions, andoperations of governmental entities. Skill in critical thinking. Skill in communicating effectively both orally and in writing. Skill in establishing and maintaining effective workingrelationships. Skill in operating a personal computer. Skill in time management. Skill in project management. Skill in effective oversight to include planning, development and implementation of systems and processes. Skill in the use of standard office equipment and software. Skill in excellent oral and written communication. Ability to identify and analyze problems, evaluate alternatives and propose effective solutions. Ability to prioritizeand complete multiple tasks within tight deadlines. Ability to interpret and analyze statutes. Ability to analyze,evaluate and summarize management records for accuracy and conformance to procedures, rules, and regulationsand to draft clear and concise reports and correspondence regarding findings. Ability to interpret rules, regulations, policies, and procedures. Ability to deal effectively, courteously, anddiscretely with staff and the public through telephone, email, and personal contact. Ability to work independently within the context of role expectations and responsibilities. Abilityto maintain confidential information. Registration or Licensure Requirements: Must possess a current and valid Certified Texas Contract Manager(CTCM) certification issued by the Texas Comptroller's Office or secure CTCM within 12 months of hire date. Initial Selection Criteria: This job application requires: Application: Correctly and complete application. Education: Bachelor's degree from an accredited university or college OR Four (4) years of relevant experience in lieu of a degree. Experience: At least three (3) years' experience managing solicitations, contracts, or amendments, or three (3) years' experience working with HHSC programs, and 1-2 years of management experience preferred. Additional Information: This position may be eligible for teleworking. Please note that all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business need. Applicants must be willing to travel to State Office (701 W. 51st St., Austin, TX) based on business needs. The work schedule for this position is 8:00 am - 5:00 pm, Monday – Friday and must attend work on a regular and predictable schedule in accordance with HHSC leave policy and performs other duties as assigned. Supervisors may consider alternate work schedules after the first six months of employment based on performance, responsibilities, and the needs of the team. However, alternate work schedules are not guaranteed. Applicants selected for hire will be required to pass a fingerprint criminal history background check. Applicants may not have a history of substantiated fraudulent activity against HHSC or any program it administers. Applicants who have a non-fraud overpayment with an outstanding balance must agree to repay the overpayment balance as a condition of employment. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Active Duty, Military, Reservists, Guardsmen, and Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. ADA Accommodations: In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Pre-Employment Checks and Work Eligibility: Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form Telework Disclaimer: This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

• Own project scopes, schedules, and budgets from kickoff through closeout. • Manage multiple smaller projects or several complex projects simultaneously. • Coordinate and manage internal discipline teams and external subconsultants to ensure timely and accurate deliverables. • Prepare, track, and submit monthly project invoicing. • Monitor project performance and proactively identify and resolve risks, scope changes, and schedule impacts. • Ensure projects comply with client requirements, contractual obligations, and Revamp quality standards. • Prepare and review project scopes, budgets, schedules, and work plans. • Review complete project documents for conformity, quality assurance, and contractual compliance. • Apply standard project management procedures and criteria with independent judgment. • Serve as a primary point of contact for clients on assigned projects. • Lead and participate in project meetings with clients, internal teams, and subcontractors. • Present project status, risks, and key issues clearly and confidently to stakeholders. • Review client standards, best practices, and project-specific requirements and ensure alignment across teams. • Assist with proposal development, including scope definition, budgeting, and scheduling inputs. • Assign tasks to and direct discipline team members to complete project assignments. • Plan and coordinate detailed aspects of engineering work in collaboration with technical leads. • Provide mentoring and guidance to less experienced project and engineering staff. • Support a collaborative, accountable, and transparent project team environment.

• Lead integrated project planning across all workstreams — functional, data, technical, and change — ensuring sequencing, dependencies, and milestones are tightly managed. • Plan, schedule, and coordinate key workshops and activities in collaboration with solution architects, functional leads, data leads, and technical teams. • Maintain end‑to‑end visibility on scope, timeline, resources, and quality, proactively identifying risks and driving resolution. • Monitor project costs, profitability, and payment milestones, ensuring accurate forecasting, timely invoicing, and financial compliance. • Utilize SAP Cloud ALM, Smartsheet, and AI‑enabled automation tools to streamline reporting, governance, and performance tracking. • Serve as a trusted advisor to customer counterparts, providing clear guidance, managing expectations, and confidently saying 'no' when needed to protect project integrity and delivery success. • Support executive reporting, steering committee preparation, and alignment with Syntax’s internal governance standards. • Foster a collaborative, accountable delivery culture that balances quality, efficiency, and customer value.