About Us HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we’ve achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over 1500 midsize and multinational companies. Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Fast-growing companies across the globe such as Monzo, Happy Socks, Fiverr, and VaynerMedia rely upon Bob to help them create the best work experiences for their people. Come and be you with us Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that’s bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we’re waiting with open arms. Come join us. What will you do? The Sales Director is a strategic and results-driven leader that will support our growth and expansion. Reporting to the VP of Sales, you’ll be responsible for continuing the building of our book of business with new logos by growing and managing your Sales Team! You possess extensive knowledge of the HR industry, workflows, processes and the ability to communicate the differentiated value of our platform. You will be leading a team of Account Executives in the Mid market (250 ee’s-1000 ee’s) and will be working closely with our Sales Engineering department. You are a forward-thinking, collaborative, creative leader who is passionate about growing their team at a company that’s changing what people thought HR could do. Base salaries for this role range are $150,000-$200,000. Additionally this role has a variable compensation component. As an HR company, HiBob seeks to create a best-in-class employee experience for all Bobbers. We take immense pride in the diversity of our team and in creating an environment that is fair and equitable for all. Ensuring pay equity across race, gender and all other forms of diversity is pivotal to this mission. When determining salary ranges for our roles, we look at external market data and the salaries of Bobbers holding the same or similar roles. Our pay bands are wide because great candidates come to us with a broad range of experience and skill sets. When making individual pay rate decisions, we take into account the candidate’s depth of experience, their qualifications relative to incumbent employees, and their location - among other factors. Requirements are often considered a measure of how equipped you are to do the job, but sometimes, they aren’t the only factor. If you don’t have nearly enough experience, or not all the skills, we’d still like to hear from you. This could be the perfect fit for you and us. - 5+ years of managerial and leadership experience of SaaS sales teams - 8+ years of experience in SaaS, B2B sales for global organizations - A hunter & closer with proven negotiation skills - Experience with Mid-Market/Enterprise clients - Passionate for building and managing a high performing team - Exceptional ability to effectively communicate and influence - Analytical orientation to drive results, accurately forecasting and hitting revenue targets - Strong work ethic, integrity and desire to succeed - A Bachelor's degree in Business Administration or related fields - Experience with HR-tech products - Recruit top sales talent into the organization. - Achieve annual sales team quota and quarterly targets. Deliver regional bookings goals via prospecting, qualifying, selling and closing. - Manage day-to-day performance of Account Executives tracking KPIs. - Provide continuous forecast for weekly, monthly, and quarterly sales objectives and pipeline accuracy through Salesforce. - Develop and implement regional pipeline growth strategies. - Work collaboratively with SDR/BDR, SE Managers & Marketing teams to improve conversion rates. - Coach and provide ongoing skills assessments of your team. - Work with customers to better understand their business needs and goals. - Target key decision makers, determine buying readiness and timelines. - Network with Market influencers, Consultants and Partners. - Ensure all new employees are properly on-boarded, ramped, and trained. Join our village HiBob is a village filled with amazing people and we’re especially proud of that. It’s a place where Bobbers can be themselves. We’re about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you’ll receive competitive compensation, benefits, and pre-IPO equity alongside all of this: - Stock options at a high-growth unicorn startup - 100% subsidized medical, dental, and vision coverage for employees - 401(k) with a 3% company match starting from Day 1 - Hybrid working model for bobbers in the NY metro area - Work from home allowance to get your home office set up! - Temporary remote work-from-anywhere in the world for up to 2 months after 6 months of employment - Annual Headspace subscription and wellness benefits - Two social impact days per year for volunteering - Bob balance days - 4 additional days within a calendar year - Enjoy a company-wide long weekend at the beginning of each quarter - Employee referral program - $2,500 bonus for each successful referral with an additional ambassador bonus - Fun and frequent social events (in-person and virtual) - We love birthdays - take the day off and receive a special gift If this sounds like something you’ve been looking for, we’d love to have you. Come on, join our village! While this is a remote position, HiBob is currently authorized to hire in the following states: CA. CO, CT, DC, FL, GA, IL, IN, KS, MA, MD, MN, NC, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA, WA. Candidates must reside in one of these states to be considered for employment.

Position Overview The Director of IT & Governance is a senior leadership role responsible for overseeing enterprise IT operations, security, and governance across a multi-business-unit portfolio. This role combines hands-on IT leadership with formal governance, risk, and compliance (GRC) ownership, ensuring that IT environments are secure, scalable, cost-effective, and aligned with corporate and regulatory standards. The Director will work closely with executive leadership, business unit IT leaders, and M&A teams to define and execute IT strategy, enforce governance frameworks, and support organic and acquisitive growth. This role requires deep technical experience across infrastructure and cloud platforms, paired with strong expertise in cybersecurity frameworks, audits, and compliance. Key Responsibilities IT Leadership & Portfolio Oversight · Provide overall leadership and oversight of IT operations, infrastructure, and data security across all business units. · Support and mentor Business Unit IT leaders, ensuring consistency, best practices, and alignment with portfolio standards. · Develop and execute a portfolio-level IT strategy that enables autonomy at the business unit level while maintaining governance and security standards. · Oversee IT infrastructure investments, asset management, and modernization initiatives, including cloud platforms (Azure, AWS). · Track and manage portfolio IT spend, identifying opportunities for consolidation, optimization, and cost efficiency. · Establish IT reporting and dashboards reviewed regularly with executive leadership. IT Governance, Risk & Compliance · Establish, maintain, and continuously improve a comprehensive IT governance framework aligned with: o Vela standards o CIS v8 o ISO 27001, GDPR, and other applicable regulations · Define, document, and enforce policies, procedures, and standard operating procedures (SOPs) across all business units. · Drive consistent implementation of security and governance frameworks while respecting operational differences across businesses. · Embed governance principles into IT operations, strategic initiatives, and M&A activities. Security Audits & Risk Management · Design and lead a portfolio-wide audit program assessing IT governance, security posture, and cyber risk. · Conduct regular audits to validate compliance with internal frameworks and external standards. · Partner with IT leaders and business stakeholders to remediate findings and reduce risk. · Present audit outcomes, risk assessments, and recommendations to executive leadership. Mergers & Acquisitions · Serve as a key IT and governance leader within the M&A process, including: o IT and security due diligence o Risk identification and mitigation planning · Develop IT and security integration and compliance checklists for new acquisitions. · Lead or support post-close IT integration efforts to ensure governance alignment and risk reduction. · Balance speed of integration with operational stability and security requirements. Operational Excellence & Enablement · Define metrics to measure the effectiveness of IT, security, and governance initiatives. · Lead training and enablement efforts to ensure IT staff and business leaders understand governance and security expectations. · Facilitate regular collaboration forums with Business Unit IT leaders to share best practices and lessons learned. · Continuously evaluate and improve IT and governance processes to enhance efficiency, resilience, and scalability. Qualifications & Experience Education & Certifications · Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or a related field. · Advanced certifications strongly preferred (e.g., CISSP, CISM, CRISC, ITIL). Professional Experience · 10+ years of progressive IT experience, including infrastructure, systems, and network architecture. · Proven experience in senior IT leadership roles within complex or multi-entity organizations. · Strong hands-on experience with cloud hosting environments (Azure, AWS) and vendor management. · Demonstrated success implementing and operating Governance, Risk, and Compliance (GRC) frameworks. · Experience leading or supporting global IT teams. · Direct involvement in IT due diligence and post-acquisition integration. Core Competencies · Strategic IT and governance leadership · Enterprise security and risk management · Strong executive communication and stakeholder management · Ability to balance autonomy and standardization across business units · Analytical problem-solving and decision-making at a portfolio level · Self-starter with strong written and verbal communication skills Additional Requirements · Willingness to travel internationally as required. · Comfortable operating in a fast-paced, acquisitive, decentralized environment.

THE ROLE: The Senior Director IGEL Community is responsible for building, nurturing, and growing a vibrant global community centered around IGEL OS, endpoint optimization, and EUC (End-User Computing) technologies. This role serves as a connector between IGEL users, partners, influencers, and internal teams, driving engagement, knowledge sharing, advocacy, and continuous improvement. The ideal candidate is an enthusiastic community builder with strong communication skills, EUC knowledge, and a passion for helping customers succeed. TASKS AND RESPONSIBILITIES: Community Engagement & Leadership • Serve as the primary point of contact for the IGEL Community across platforms (forums, Slack, social media, events). • Foster an inclusive, positive, and helpful environment for members. • Facilitate discussions, Q&A, and problem-solving among customers and partners. • Encourage participation, collaboration, and peer-to-peer support. Content & Knowledge Sharing • Create and curate high-value community content (posts, tutorials, videos, blogs, newsletters). • Organize webinars, community meetups, virtual events, and AMAs. • Support the creation of technical guides, FAQ documents, and knowledge base articles. Advocacy & Relationship Management • Build relationships with IGEL advocates, influencers, EUC experts, and technology partners. • Identify and support champions who can help represent IGEL in the broader EUC ecosystem. • Collect and communicate user feedback to internal teams (Product, Support, Marketing). Program & Operational Management • Drive community growth metrics, engagement levels, and program adoption. • Maintain community guidelines, onboarding materials, and governance. • Manage recognition programs, rewards, and member spotlights (e.g., IGEL Technical Professional (ITP) program). • Track analytics and provide regular reports on community health. Events & Collaboration • Support IGEL events such as Now & Next, partner conferences, and webinars. • Represent the community at industry events, roundtables, and online forums. • Collaborate cross-functionally with Marketing, Product, Sales, and Support. EXPERIENCE AND QUALIFICATIONS: - 5+ years of experience in community management, evangelism, developer advocacy, or similar roles within technology or IT-focused organizations. - Strong working knowledge of enterprise IT platforms, endpoint management, cloud services, and modern IT infrastructure, with an understanding of security implications and best practices. - Familiarity with core IT security concepts such as Zero Trust, identity and access management (IAM), secure access, device security, and risk reduction. - Exceptional communication skills—written, verbal, and interpersonal—with the ability to explain technical and security topics to both technical and non-technical audiences. - Experience creating technical or security-adjacent content, running webinars, moderating forums, or hosting online communities. - Proven ability to manage multiple initiatives, projects, and communication channels in fast-paced environments. - Self-motivated, empathetic, and passionate about enabling IT and security professionals to succeed. Preferred Qualifications - Exposure to endpoint security, secure access technologies, cloud security, or compliance-driven IT environments. - Background in technical support, system administration, security operations, DevOps, or technical marketing. - Familiarity with community and collaboration tools such as Slack, Discord, Reddit, community analytics platforms, and CMS tools. - Event hosting, public speaking, or panel moderation experience, particularly in technical or security-oriented contexts. - Knowledge of community-building frameworks and best practices, especially for highly technical or security-conscious audiences. Success Indicators • Growth in active community membership. • High engagement rates across platforms. • Increased customer satisfaction and advocacy. • Strong relationships with power users, ITPs, and partners. • Positive feedback from internal stakeholders and community members. WE OFFER: - Health, dental, vision, and prescription benefits (employee premiums covered by IGEL) - 11 company-paid holidays per year - 18-22 days of PTO per year (18 days in year 1, 20 days starting in year 2 and 22 days after 5 years of service) - Sick time of 10 days per year, with rollover of unused days - 401(k) plan with 100% company match - Paid maternity and paternity leave - Monthly home office allowance - Remote working opportunities and flexible working times, so you can combine your demanding work with your personal goals - Employee Assistance Program (EAP) and Financial Wellness tool - Company-paid life insurance policy, long-term disability (LTD), and short-term disability (STD) coverage - Wellbeing apps, including Rightway, Headspace and Wellhub - Training and development opportunities to advance your career - President’s Club for the highest performing salespeople and overachievers - An amazing culture powered by a workplace run on trust, empowerment, and feedback with a positive, inspiring working atmosphere - A highly motivated team that is already looking forward to your support in developing strategies and achieving common goals, together with you! IGEL is an equal opportunity employer and makes employment decisions on the basis of merit. We want the best available person in every job. Our policy prohibits unlawful discrimination based on color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, or any other consideration made unlawful by federal, state or local laws. Additional information: Please click here to access the information according to art. 13 data protection regulation (DSGVO) for applicants

Location: US, Remote Salary Range: $120 – $165K Service Delivery Manager Job Description This is a fully remote role, based in the US, with occasional travel across the US and to the UK. We are seeking an experienced and people-focused Service Delivery Director to lead and evolve our HPC service operations. This is a senior leadership role with genuine influence, accountable for end-to-end service delivery, the performance and development of our teams and the strength of our customer relationships. You will play a key role in shaping how we deliver and scale mission-critical services—identifying opportunities to strengthen processes, closing service gaps, overseeing complex projects, and planning for future growth. Working alongside a long-established, highly collaborative team, you will help sustain a culture built on deep technical expertise, knowledge sharing, and clear, trusted communication with our customers. Backed by the n2 Group, this role offers the opportunity to make a lasting impact in a specialist business where service excellence and thoughtful leadership are central to success. About X-ISS X-ISS is a small, specialist high-performance computing (HPC) services and software company with more than 30 years’ experience delivering and supporting mission-critical computing environments. We partner with organizations that rely on complex HPC infrastructure, providing managed services, performance analytics, and operational insight to ensure reliability, efficiency, and continuous improvement. Our customers span research, engineering, energy, life sciences, finance, and technology sectors, where service quality, operational resilience, and trusted delivery are paramount. X-ISS is recognized for its high-touch service model, deep technical expertise, and long-standing client relationships built on accountability and results. About you/the desired candidate will have: - Proven experience leading service delivery in a technical environment such as IT infrastructure, Linux systems, HPC, or cloud services. - Success working hands-on in in a small, fast paced results-based environment - Strong resource planning, utilization management, and operational coordination skills. - Hands-on understanding of Linux-based infrastructure sufficient to engage credibly with technical teams and customers. - Experience managing managers in an operational or service delivery context. - Highly organized, detail-oriented, and comfortable managing competing priorities. - Strong communication skills, with experience in customer-facing roles. - Bachelor’s degree or equivalent practical experience. Service Delivery Director Responsibilities: Service Delivery & Operations - Own end-to-end service delivery performance across teams, ensuring SLAs and customer commitments are consistently met. - Oversee prioritization, scheduling, and coordination of work across projects and support activities. - Identify delivery risks early and take corrective action to maintain service quality and timelines. Resource Planning & Forecasting - Plan and manage team capacity and utilization across service delivery functions. - Forecast future demand and work with leadership to plan recruitment and onboarding accordingly. - Balance short-term delivery needs with longer-term capability development. - Own the service delivery cost base, including budgeting, forecasting, and ongoing cost control, ensuring delivery is commercially sustainable. - Contribute to service delivery P&L performance by managing utilization, margins, and key cost drivers, working closely with finance and leadership. Process & Quality Management - Identify gaps and inefficiencies in operational processes and implement practical improvements. - Establish and maintain clear, repeatable service delivery processes. - Ensure operational and customer documentation is accurate, current, and consistently maintained. Technical Oversight & Capability Development - Provide oversight across delivery of HPC service environments, including Linux-based systems, job scheduling, storage, and user-facing workflows. - Identify skills gaps and coordinate technical and process training to address them. - Act as an escalation point for complex delivery or technical issues when required. Customer Engagement - Maintain positive, professional relationships with customers. - Ensure clear and timely communication regarding service status, risks, and resolution plans. - Participate in customer service reviews to monitor satisfaction and service performance. - Be a backup manager at a high level for key clients. People Management - Lead and develop Service Delivery Managers. - Set clear expectations for delivery performance and service quality. - Support team development and address performance issues where required. Culture and Benefits: X-ISS provides a comprehensive benefits package, including a competitive salary (dependent on your experience), 401k matching, health, vision, dental, life and supplemental insurance, HSA and tuition reimbursement. X-ISS is an equal opportunity employer. We strongly believe that a diverse workforce contributes to our ability to provide world class customer support. About n2 Group At n2 Group we are transforming computing and technology investment with a radical new approach. Our businesses are all established, purpose-driven market leaders in computing products or services. We stimulate long-term sustainable growth through group-level support in strategy, business development, innovation, and operations. With no shareholders or external financial interests, we reinvest all profits back into the group or to the community, reinforcing our commitment to positive social impact through technological advancements. n2 Group companies are at the forefront of computing and IT infrastructure, helping clients in various sectors to be more productive, innovative or reduce risk through advanced software and services. Rapidly expanding in high-performance computing, artificial intelligence, and scientific computing, our businesses maintain their unique brands and identities but benefit from the expanded network available through the group.   n2 Group Companies • BioTeam: Scientific computing consultancy integrating technologies, data, and cultures to accelerate science. • nAG: Advanced products and services in algorithms, optimization, high-performance computing and AI. • STAC: Independent financial services technology research and community events. • VSNi: Proven statistical solutions and data expertise driving innovation and success. • X-ISS: Industry leading management and analytics solutions for HPC/AI systems.