IGEL Technology

LOCATION: ​NY Metro & Northeast The Healthcare Enterprise Relationship Manager (ERM) will be a highly motivated individual responsible for managing targeted Healthcare accounts to achieve and exceed sales targets. This position will manage and grow new and current IGEL Healthcare accounts, develop C-level relationships, sell deep and wide, and meet key requirements related to a high-performance sales organization. You will act as a trusted advisor, understanding our healthcare accounts business needs and aligning IGEL solutions to meet those needs. TASKS AND RESPONSIBILITIES: - Effectively deliver the IGEL value proposition, demonstrating an understanding of the solution and individual products - Manage customer expectations and contribute to a high level of customer satisfaction and retention - Use forecasting and pipeline management to manage sales growth - Meet monthly, quarterly, and annual sales targets - Use our Microsoft CRM application to develop and utilize professional account management and follow-up procedures. - Attend local marketing events as appropriate - Become the primary contact person within your accounts while working closely with your colleagues, Inside Sales Representatives, Channel Managers, and Sales Engineers - Develop a sustained pipeline of accounts by actively prospecting via networking, marketing lead follow-up, and personal relationships to independently close contracts - Appropriately engage management and subject-matter experts in the sales cycle - Present territory plan reviews, weekly forecasting reviews, and quarterly sales reviews to the executive team - Building and maintaining strong business relationships with senior level executives EXPERIENCE AND QUALIFICATIONS: - Have a deep understanding of healthcare End-User Computing use cases, healthcare partner ecosystem, and endpoint security. - Strong track record in penetrating/closing new accounts, planning and managing territory resources, leveraging channel - partners and exceeding revenue goals - Proven history of sales overachievement; a demonstrated contact list of multiple levels of contacts in healthcare accounts; the ability to close complex software and services transactions; high-level cross-company and partner engagement skills - Demonstrated ability to identify, qualify and close 6-7 figure sales opportunities - Excellent organization and collaboration skills and a passion for developing world class best practices, within the virtual team and in the region - Must be a strategic thinker and have proven excellence in Strategic Account planning, delivery, and understanding of navigating a complex selling cycle. - Excellent communication skills and strong presentation skills - Demonstrated ability to meet and exceed bookings and revenue targets consistently year over year - Good reputation in the region - Ability to follow through and meet deadlines - Excellent balance of strategic and tactical skills - This role will require someone comfortable working in a small, expanding company, and must possess a desire to be entrepreneurial and adaptable to a changing, growing environment - Experience selling emerging technologies over an extended sales cycle competing against the status quo or incumbents - Excels at finding and closing new business while also expanding existing relationships and has strong problem solving and consultative sales skills - Highly motivated and capable of working independently - MUST have 10+ years of experience in the Field selling software or hardware to Enterprise/Global customers. - Must be Channel Friendly. IGEL is 100% Channel - Must be a hunter. This is not a farming role - Must demonstrate a track record of success following a repeatable process. - Must be willing and able to work in a fast-paced environment WE OFFER: - Health, dental, vision, and prescription benefits (employee premiums covered by IGEL) - 11 company-paid holidays per year - 18-22 days of PTO per year (18 days in year 1, 20 days starting in year 2 and 22 days after 5 years of service) - Sick time of 10 days per year, with rollover of unused days - 401(k) plan with 100% company match - Paid maternity and paternity leave - Monthly home office allowance - Remote working opportunities and flexible working times, so you can combine your demanding work with your personal goals - Employee Assistance Program (EAP) and Financial Wellness tool - Company-paid life insurance policy, long-term disability (LTD), and short-term disability (STD) coverage - Wellbeing apps, including Rightway, Headspace and Wellhub - Training and development opportunities to advance your career - President’s Club for the highest performing salespeople and overachievers - An amazing culture powered by a workplace run on trust, empowerment, and feedback with a positive, inspiring working atmosphere - A highly motivated team that is already looking forward to your support in developing strategies and achieving common goals, together with you! IGEL is an equal opportunity employer and makes employment decisions on the basis of merit. We want the best available person in every job. Our policy prohibits unlawful discrimination based on color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, or any other consideration made unlawful by federal, state or local laws. Additional information: Please click here to access the information according to art. 13 data protection regulation (DSGVO) for applicants

THE ROLE: This position requires daily customer, business partner and internal team interaction. Together with the regional Sales team you will be engaged in a customer’s journey from the discovery phase to the post sales handover. Keeping track of customer cases in the helpdesk program and utilizing this system to delegate, engaging your peers, and moving sales opportunities towards closure are routine activities. Due to compliance and tax reporting reasons, this position is open to candidates living in the following states: AR, AZ, CA, CT, DC, DE, FL, GA, IA, IL, IN, MA, MD, MI, MO, NC, NJ, NY, OH, OR, PA, TX, UT, SC, VA, WA, and WI TASKS AND RESPONSIBILITIES: - Be part of a team of PreSales engineers providing excellent service to IGEL’s customers and partners - Technical contact for new customers from the discovery and qualification phase to post sales handover - Build and maintain customer and partner rapport through virtual meetings and on-site visits - Analysis of customer needs and development of technical solutions - Prepare, execute, and support proof of concepts - Take ownership of technical RFIs, RFPs and public tenders and respond in time - Adhere to the IGEL reference architecture and best practices - Become a Subject Matter Expert in a specific technology stack - Use of remote tools to demonstrate IGEL’s solutions and to assist customers in troubleshooting issues - Ensure a clear and professional communication between our teams and the customer - Execution and pro-active preparation and follow-up of technical product presentations and workshops - Demonstrate our technology at industry events and tradeshows - Promote IGEL training offerings, additional IGEL services and IGEL Certifications - Works under general supervision and may consult with senior colleagues on new projects - Latitude for independent judgement - Collaborate with teams from Development, Customer Engineering, Advanced Services, Sales, Marketing and Leadership to create new technical sales strategies - Communication of customer / market requirements to the Product Management and Development - Continue education by attending training sessions and reading technical documentation - Work through technical issues at the operating system level - Manage technical issues, solutions, and sales opportunity progress by creating cases within IGEL’s helpdesk system - Manage case escalation to maintain forward movement on sales opportunities - Ability and willingness to travel as needed EXPERIENCE AND QUALIFICATIONS: - Moderate skills with high level of proficiency - Strong written and verbal communication skills with the ability to communicate effectively with engineers, sales teams, and management - Presentation skills - A team player who is influential and builds good working relationships across all levels - Flexibility, integrity, and creative problem-solving skills are imperative to be successful in this role - Very good ability to understand and explain complex technical issues in an easy way - Ability to communicate via phone and email is required - Ability to listen effectively and show patience while working with customers, colleagues, and partners - Ability to adapt to new technologies quickly - Ability to take effective notes - Ability to multitask effectively and work under pressure - Positive work ethic Technical skills - Minimum of four to five years PreSales Engineer experience required - Working knowledge of Linux Operating Systems preferred - In-depth knowledge of IGEL’s products and solutions, especially IGEL OS, the Universal Management Suite and the IGEL Cloud Gateway or other Thin Client/Endpoint operating systems is a plus - Working knowledge of Windows Operating Systems - Experience in Remote Desktop Services, Azure Virtual Desktop, AWS, Citrix, VMware Horizon environments - Knowledge of networking concepts, including TCP/IP, DHCP, DNS, AD, etc. - Good understanding of the solutions offered by IGEL’s technology partners WE OFFER: - Health, dental, vision, and prescription benefits (employee premiums covered by IGEL) - 11 company-paid holidays per year - 18-22 days of PTO per year (18 days in year 1, 20 days starting in year 2 and 22 days after 5 years of service) - Sick time of 10 days per year, with rollover of unused days - 401(k) plan with 100% company match - Paid maternity and paternity leave - Monthly home office allowance - Remote working opportunities and flexible working times, so you can combine your demanding work with your personal goals - Employee Assistance Program (EAP) and Financial Wellness tool - Company-paid life insurance policy, long-term disability (LTD), and short-term disability (STD) coverage - Wellbeing apps, including Rightway, Headspace and Wellhub - Training and development opportunities to advance your career - President’s Club for the highest performing salespeople and overachievers - An amazing culture powered by a workplace run on trust, empowerment, and feedback with a positive, inspiring working atmosphere - A highly motivated team that is already looking forward to your support in developing strategies and achieving common goals, together with you! IGEL is an equal opportunity employer and makes employment decisions on the basis of merit. We want the best available person in every job. Our policy prohibits unlawful discrimination based on color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, or any other consideration made unlawful by federal, state or local laws. Additional information: Please click here to access the information according to art. 13 data protection regulation (DSGVO) for applicants

LOCATION: US - Remote THE ROLE: This position requires daily customer, business partner and internal team interaction. Together with the sales teams you will be engaged in a customer’s journey from the discovery phase to the post sales handover. Keeping track of customer cases in the helpdesk program and utilizing this system to delegate, engage your peers and move sales opportunities towards closure are routine activities. Some travel may be required, but most work will be remote. A strong desire to learn and a “can do, want to learn” attitude is needed. You will be working with an experienced, motivated team that is willing to share their knowledge and experience to help you expand your skillset and succeed in reaching your goals. TASKS AND RESPONSIBILITIES: - Be part of a team of engineers providing excellent service to our customers and partners - Use of remote tools to demonstrate IGEL solutions and to assist customers in troubleshooting issues - Architect solutions by working with the customer directly or in conjunction with both the partner and customer while adhering to IGEL reference architecture and best practices - Promote IGEL training offerings, additional IGEL services and IGEL Certifications - Work through technical issues at the operating system level - Build and maintain customer and partner rapport through on-site visits and virtual meetings - Demonstrate our technology at industry events and tradeshows - Manage technical issues, solutions, and sales opportunity progress by creating cases within our helpdesk system - Manage case escalation to maintain forward movement on sales opportunities - Ensure clear, professional communication between our teams and the customer - Contribute to customer-facing and internal technical documentation and guides - Continue education by attending training sessions and reading technical documentation - Ability and willingness to travel as needed - Collaborate with teams from Development, Customer Engineering, Advanced Services, Sales, Marketing and Leadership EXPERIENCE AND QUALIFICATIONS: Personal Skills and Attributes - Strong written and verbal communication skills with the ability to communicate effectively with engineers, sales teams and management - Strong presentation skills - A team player who is influential and builds good working relationships across all levels - Flexibility, integrity, and creative problem-solving skills are imperative to be successful in this role - Ability to communicate via phone and email is required - Positive work ethic - Ability to listen effectively and show patience while working with customers, colleagues, and partners - Ability to learn new technologies quickly - Ability to work independently under minimal supervision - Ability to take effective notes - Ability to multitask effectively and work under pressure - Positive work ethic Technical Qualifications - Prior Sales Engineer experience preferred - Working knowledge of Linux Operating Systems - Experience with IGEL OS or other Thin Client/Endpoint operating systems is a plus - Working knowledge of Windows Operating Systems - Experience in Remote Desktop Services, Azure Virtual Desktop, AWS, Citrix, VMware Horizon environments - Knowledge of networking concepts, including TCP/IP, DHCP, DNS, et al. - Good understanding of the solutions offered by IGEL’s technology partners WE OFFER: - Health, dental, vision, and prescription benefits (employee premiums covered by IGEL) - 11 company-paid holidays per year - 18-22 days of PTO per year (18 days in year 1, 20 days starting in year 2 and 22 days after 5 years of service) - Sick time of 10 days per year, with rollover of unused days - 401(k) plan with 100% company match - Paid maternity and paternity leave - Monthly home office allowance - Remote working opportunities and flexible working times, so you can combine your demanding work with your personal goals - Employee Assistance Program (EAP) and Financial Wellness tool - Company-paid life insurance policy, long-term disability (LTD), and short-term disability (STD) coverage - Wellbeing apps, including Rightway, Headspace and Wellhub - Training and development opportunities to advance your career - President’s Club for the highest performing salespeople and overachievers - An amazing culture powered by a workplace run on trust, empowerment, and feedback with a positive, inspiring working atmosphere - A highly motivated team that is already looking forward to your support in developing strategies and achieving common goals, together with you! IGEL is an equal opportunity employer and makes employment decisions on the basis of merit. We want the best available person in every job. Our policy prohibits unlawful discrimination based on color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, or any other consideration made unlawful by federal, state or local laws. Additional information: Please click here to access the information according to art. 13 data protection regulation (DSGVO) for applicants

LOCATION: Germany – Remote THE ROLE: We are looking for a Working Student (m/f/d) for the Customer Licensing & Registration department with the scope of 20 hours/week. As a Working Student (m/f/d) you will be involved in the day-to-day activities of the Customer Licensing & Registration team of an internationally operating software company and support the team in various areas. This includes processing customer registrations, following compliance rules, research and verification of customer data. TASKS AND RESPONSIBILITIES: - Management and processing of IGEL customer registrations - Validation of registration requests including adhering to our compliance rules - Management and correction of customer data in the customer database (CRM) - Assisting customers, partners and colleagues with all registration and / or account related problems and questions - Assisting the Customer Licensing & Registration department in all other activities that arise such as checking IGEL licenses and assisting with all licensing problems or questions EXPERIENCE AND QUALIFICATIONS: - You are currently enrolled as a student and will be enrolled for 12 months or more in your studies - Preferably affinity for IT - Quick comprehension, good communication skills as well as a self-reliant and highly diligent way of working - Confident knowledge of German and English, both written and spoken, which enables you to work in a bilingually communicating company - First experience in CRM systems would be an advantage Interested? Apply now via our online applicant portal! If you have any questions about the position or application process, our Talent Acquisition Team is happy to assist. Florian Hermann IGEL Technology GmbH Maria-Cunitz-Str. 7 28199 Bremen, Germany (+49) 0421 52094 2000 Please note that we are unable to hire applicants residing in countries outside our legal entity countries. Please note that IGEL does not currently have a sponsorship license and is regrettably unable to offer sponsorship. We celebrate tolerance and diversity, and we are committed to building teams that represent a variety of backgrounds, skills and perspectives. IGEL is an equal opportunity employer and makes employment decisions on the basis of merit. We want the best available person in every job. Our policy prohibits unlawful discrimination based on color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, or any other consideration made unlawful by federal, state or local laws.

THE LOCATION: Germany - Remote THE ROLE: As a Territory Manager Inside Sales focused on high-potential accounts in Germany, you will be responsible for developing, engaging, and converting strategic accounts into long-term IGEL customers. You will act as a key engine for pipeline creation and revenue growth, working in close alignment with Field Sales, Channel Partners, and Marketing. This position lays the foundation for a successful high-tech sales career or is a great next step for those currently in an SDR or inside sales role. There is a path for career growth within IGEL for the right candidate willing to learn and work toward that goal. TASKS AND RESPONSIBILITIES - Own, develop, and strategically expand a defined portfolio of high-potential accounts across Germany by applying a structured account-based selling approach, including account planning, white-space analysis, stakeholder mapping, and long-term opportunity development - Drive consistent demand generation and pipeline creation through a balanced mix of inbound lead qualification and highly targeted outbound campaigns (calls, emails, LinkedIn, events), with a strong focus on identifying net-new opportunities and accelerating early-stage deals - Clearly articulate and position IGEL’s value proposition — including enhanced endpoint security, simplified endpoint management, and cost optimization — to key IT and business decision-makers such as CIOs, IT Directors, Workplace Leads, and Security stakeholders - Work in close alignment with Field Sales, Sales Engineering, and the broader IGEL partner ecosystem (resellers, distributors, and IGEL Ready partners) to co-develop account strategies, progress opportunities, and maximize deal success - Build, nurture, and expand relationships with multiple stakeholders within each account, developing access to economic buyers, technical influencers, and executive sponsors to strengthen deal positioning and increase win rates - Deliver high-quality, tailored product presentations, demos, and value discussions that align IGEL’s solutions with specific customer challenges around EUC, VDI, DaaS, and endpoint security transformation - Generate, qualify, and actively manage a healthy sales pipeline, ensuring consistent progression of opportunities through all stages of the sales cycle, from initial discovery to close - Maintain accurate pipeline visibility, forecasting, and CRM hygiene by consistently updating opportunities, tracking engagement, and providing reliable insights to sales leadership - Execute structured multi-channel engagement strategies across your account base, leveraging phone, email, LinkedIn, partner collaboration, and marketing initiatives to increase touchpoints, build awareness, and drive conversion EXPERIENCE AND QUALIFICATIONS: - Bachelor’s Degree from an accredited university or equivalent work experience - 3+ years of successful B2B sales experience or a similar environment Personal Skills: - Flexibility, integrity, and creative problem-solving skills - Be a team player who builds good working relationships across all levels - Possesses superb detail-oriented and organizational skills - Has a positive and strong work ethic - High-energy, passionate, self-starter with a strong desire to ultimately move into enterprise sales - Ability to work independently under minimal supervision Preferred Qualifications: - Previous technology sales experience - Understanding of VDI, DaaS, & thin client market - Previous experience working in a reseller & distributor selling model Interested? Apply now via our online applicant portal! If you have any questions about the position or application process, our Talent Acquisition team is happy to assist. Matt Krajnik IGEL Technology GmbH Green Park, 100 Longwater Avenue Reading, Berkshire RG2 6GP, United Kingdom +447939236699 matt.krajnik@igel.com Please note that we are unable to hire applicants residing in countries outside our legal entity countries. Please note that IGEL does not currently have a sponsorship license and is regrettably unable to offer sponsorship. We celebrate tolerance and diversity, and we are committed to building teams that represent a variety of backgrounds, skills and perspectives. IGEL is an equal opportunity employer and makes employment decisions on the basis of merit. We want the best available person in every job. Our policy prohibits unlawful discrimination based on color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, or any other consideration made unlawful by federal, state or local laws.

THE LOCATION: UK - Remote THE ROLE: The PSM will be a highly motivated individual responsible for onboarding and educating resellers in a defined territory. For bigger end customers in the segment 500-1000 seats there is a direct touch for new and expand business. This is a UK based position (where leveraging cross-functional teams including Marketing, Engineering, other support organizations and channel partner community. The successful candidate will be a strategic thinker, an enabler, and a relationship builder, possessing exceptional communication skills, the ability to drive partner strategy and growth through effective execution of business planning, willingness to collaborate across functions in a matrix organization, and accountability for achieving business outcomes rather than merely task-oriented execution. TASKS AND RESPONSIBILITIES - Onboard new resellers to identify and close new business (especially partners in BC/DR and OT / IOT segment). - Establish relationships with key channel partners and our IGEL Ready partners to create pipeline and collaborate on existing opportunities - Customer size: 500 - 999 employees (New & Expand) - Effectively deliver the IGEL value proposition, demonstrating an understanding of the solution and individual products. - Drive new business through inbound lead follow-up and account-based outbound efforts - Apply an understanding of IGEL software, sales methodology, processes and prospecting techniques and customer base to sell to end users - Achieve sales targets and demonstrate progress towards achieving account strategies with field counterparts - Maintain active engagement with potential customers through creative follow-up to increase interest - Provide accurate forecasting delivered by Channel Partners EXPERIENCE AND QUALIFICATIONS: - Works under general supervision. Latitude for independent judgment. - Minimum of 5+ years of experience in selling - Experience in a high tech, indirect sales and procurement environment - Digital outbound prospecting (e.g. email, LinkedIn campaigns, AI-aided prospecting) experience - Exceptional verbal and written communication skills in English - Effective interpersonal and organizational skills - High-energy, passionate, self-starter with a strong desire to ultimately move into enterprise sales - Desire to work in a fast-paced environment Interested? Apply now via our online applicant portal! If you have any questions about the position or application process, our Talent Acquisition team is happy to assist. Matt Krajnik IGEL Technology GmbH Green Park, 100 Longwater Avenue Reading, Berkshire RG2 6GP, United Kingdom +447939236699 matt.krajnik@igel.com Please note that we are unable to hire applicants residing in countries outside our legal entity countries. Please note that IGEL does not currently have a sponsorship license and is regrettably unable to offer sponsorship. We celebrate tolerance and diversity, and we are committed to building teams that represent a variety of backgrounds, skills and perspectives. IGEL is an equal opportunity employer and makes employment decisions on the basis of merit. We want the best available person in every job. Our policy prohibits unlawful discrimination based on color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, or any other consideration made unlawful by federal, state or local laws.

THE ROLE:The Field Sales Manager (FSM) will be a highly motivated self-starter responsible for selling IGEL products and services within the SMB customer segment of 1000 employees and under, with the expectation to achieve key performance indicators (KPIs) and sales targets. This is a territory-based position leveraging cross-functional teams including marketing, engineering, other support organizations, and the channel partner community to help grow existing customers, acquire new customers, and manage critical requirements related to a high-performance sales organization. Location: Fort Lauderdale TASKS AND RESPONSIBILITIES: • Effectively deliver the IGEL value proposition, demonstrating an understanding of the solution and individual products.• Manage customer expectations and contribute to a high level of customer satisfaction. • Use forecasting and pipeline management to manage sales growth. • Meet monthly, quarterly, and annual sales targets. • Use our Microsoft CRM application to develop and utilize professional account management and follow-up procedures. • Become the primary contact person within your SMB accounts while working closely with your colleagues, Renewal team, channel managers, and sales engineers. • Establish relationships with key channel partners and our IGEL Ready partners to create pipeline and collaborate on current opportunities. • Develop a sustained pipeline of accounts by actively prospecting via networking, marketing lead follow-up, and personal relationships to independently close contracts. • Appropriately engage management and subject-matter experts in the sales cycle. • Conduct territory plan reviews, weekly forecasting reviews, and quarterly sales reviews with the executive team. • Estimated 30-50% travel to customers, partners and other events. EXPERIENCE AND QUALIFICATIONS: • Strong track record in penetrating/closing new accounts, planning and managing territory resources, leveraging channel partners, and exceeding revenue goals. • Proven history of sales overachievement; the ability to close complex software and services transactions; high-level cross-company and partner engagement skills. • Excellent organization and collaboration skills and a passion for developing world-class best practices within the virtual team. • Excellent communication skills and strong presentation skills. • Demonstrated ability to meet and exceed bookings and revenue targets consistently year over year. • Ability to follow through and meet deadlines. • Excellent balance of strategic and tactical skills. • This role will require someone comfortable working in a small, expanding company and must possess a desire to be entrepreneurial and adaptable to a changing, growing environment. • Experience selling emerging technologies over an extended sales cycle competing against the status quo or incumbents. • Excels at finding and closing new business while expanding existing relationships and has strong problem solving and consultative sales skills. • Highly motivated and capable of working independently. Requirements: • 2-3 years of experience in selling software to small- to mid-market customers. • Must be channel-friendly. IGEL is 100% Channel and this role will require strategic alignment with a substantial number Channel partners across multiple states to successfully achieve revenue and growth targets. • Must be a hunter. This is not a farming role. • Must demonstrate a track record of success resulting from following a repeatable process. • Must possess strong time management and organizational skills. • Must be willing and able to work in a fast-paced environment. WE OFFER: - Health, dental, vision, and prescription benefits (employee premiums covered by IGEL) - 11 company-paid holidays per year - 18-22 days of PTO per year (18 days in year 1, 20 days starting in year 2 and 22 days after 5 years of service) - Sick time of 10 days per year, with rollover of unused days - 401(k) plan with 100% company match - Paid maternity and paternity leave - Monthly home office allowance - Remote working opportunities and flexible working times, so you can combine your demanding work with your personal goals - Employee Assistance Program (EAP) and Financial Wellness tool - Company-paid life insurance policy, long-term disability (LTD), and short-term disability (STD) coverage - Wellbeing apps, including Rightway, Headspace and Wellhub - Training and development opportunities to advance your career - President’s Club for the highest performing salespeople and overachievers - An amazing culture powered by a workplace run on trust, empowerment, and feedback with a positive, inspiring working atmosphere - A highly motivated team that is already looking forward to your support in developing strategies and achieving common goals, together with you! IGEL is an equal opportunity employer and makes employment decisions on the basis of merit. We want the best available person in every job. Our policy prohibits unlawful discrimination based on color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, or any other consideration made unlawful by federal, state or local laws. Additional information: Please click here to access - the information according to art. 13 data protection regulation (DSGVO) for applicants

LOCATION: Germany - Remote THE ROLE: This position requires daily customer, business partner, and internal team interaction. Working closely with the Sales teams, you will be engaged in the customer’s journey from the discovery phase to the post-sales handover. A strong focus of this role lies in leading technical discovery, conducting customer workshops, and driving proof of concepts to successfully validate solutions. You will work closely with customers to understand their requirements, define use cases, and translate business needs into scalable technical solutions. The primary focus of this role is on engaging with large enterprise and upper mid-market (corporate) customers and prospects from Germany. These include strategic accounts across key industries such as Healthcare, Government, Finance, Manufacturing, and Retail, where complex environments demand customized, scalable EUC solutions. This is a highly execution-driven role requiring strong hands-on involvement in customer environments and full ownership of technical engagements. TASKS AND RESPONSIBILITIES: - Be part of a team of Presales engineers providing excellent service to IGEL’s customers and partners in Germany and across the EMEA region - Act as the primary technical contact for customers from discovery and qualification through to post-sales handover - Build and maintain strong customer and partner relationships through virtual meetings and on-site visits - Lead discovery activities by analyzing customer needs and translating them into technical solutions - Prepare, execute, and support proof of concepts (PoCs) to validate solutions in real customer environments - Take ownership of technical RFIs, RFPs, and public tenders, ensuring timely and high-quality responses - Work on complex enterprise projects within strategic accounts - Architect solutions in collaboration with customers and partners, aligned with IGEL reference architecture and best practices - Assist technology partners in integrating their solutions with IGEL OS and coordinate handover to the IGEL Ready team - Develop and maintain subject matter expertise in relevant technology areas - Use remote tools to demonstrate IGEL solutions and troubleshoot technical issues - Ensure clear, structured, and professional communication between internal teams and customers - Prepare and deliver technical presentations, workshops, and demos, including proactive follow-up - Represent IGEL at industry events, partner events, and trade shows - Promote IGEL training offerings, services, and certifications to customers and partners - Collaborate cross-functionally with Development, Customer Engineering, Advanced Services, Sales, Marketing, and Leadership - Provide structured feedback from customers and the market to Product Management and Development - Manage technical activities and opportunity progress through IGEL’s helpdesk and case management systems - Drive case ownership and escalation where needed to ensure forward momentum on sales opportunities - Work independently with a high degree of ownership and judgment - Support and mentor less-experienced colleagues - Continuously develop technical skills through training, certifications, and self-study - Troubleshoot and resolve technical issues at the operating system and endpoint level - Travel as required to support customer engagements EXPERIENCE AND QUALIFICATIONS : Personal skills - Strong hands-on mindset with a focus on execution and delivering results - Excellent written and verbal communication skills, with the ability to engage effectively with engineers, sales teams, and management - Strong presentation and workshop delivery skills - Ability to explain complex technical topics in a clear and structured way - Team player with strong interpersonal skills, able to build relationships across all levels - High level of ownership, accountability, and ability to work independently with minimal supervision - Strong problem-solving skills with a creative and solution-oriented approach - Ability to listen actively and work patiently with customers, partners, and colleagues - Ability to adapt quickly to new technologies and changing environments - Ability to multitask effectively and perform under pressure - Positive work ethic and professional attitude - Fluent in German and English Technical skills - Minimum of 6+ years of experience in a Presales Engineer or similar customer-facing technical role - Proven experience in leading end-to-end technical engagements, including discovery, customer workshops, solution design, and hands-on delivery of Proof of Concepts (PoCs), with full ownership of the technical sales cycle - Strong troubleshooting capabilities across endpoint, operating system, network, and cloud layers - Solid understanding of Linux operating systems - Working knowledge of Windows operating systems - Experience with EUC / VDI / DaaS technologies such as: - Microsoft Remote Desktop Services (RDS) - Azure Virtual Desktop (AVD) - AWS Workspaces / AppStream - Citrix - VMware Horizon - Knowledge of networking fundamentals (TCP/IP, DHCP, DNS, Active Directory, etc.) - Strong understanding of security-driven architectures, including endpoint security, Zero Trust, identity, and access management - Understanding of modern workspace and security-focused architectures - Experience with IGEL solutions (IGEL OS, UMS, IGEL Cloud Gateway) is preferred - Good understanding of the solutions offered by IGEL’s technology partners Interested? Apply now via our online applicant portal! If you have any questions about the position or application process, our Talent Acquisition team is happy to assist. Matt Krajnik IGEL Technology GmbH Green Park, 100 Longwater Avenue Reading, Berkshire RG2 6GP, United Kingdom +447939236699 matt.krajnik@igel.com Please note that we are unable to hire applicants residing in countries outside our legal entity countries. Please note that IGEL does not currently have a sponsorship license and is regrettably unable to offer sponsorship. We celebrate tolerance and diversity, and we are committed to building teams that represent a variety of backgrounds, skills and perspectives. IGEL is an equal opportunity employer and makes employment decisions on the basis of merit. We want the best available person in every job. Our policy prohibits unlawful discrimination based on color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, or any other consideration made unlawful by federal, state or local laws.

THE ROLE:IGEL’s Education team is seeking an Instructional Designer to support the continued development and refinement of our online training (eLearning courses) and certification program (technical competency exams focused on IGEL products). This role is intended to be at an intermediate level, beyond entry-level but not yet senior. We are looking for someone with solid foundational experience who can work independently on assigned projects, while also benefiting from mentorship and growing into expanded responsibilities over time. TASKS AND RESPONSIBILITIES: - Design and develop product training materials, including eLearning, interactive digital training, and instructor-led training (ILT) materials as needed. - Create certification exams aligned with learning and performance objectives. - Collaborate with internal stakeholders and subject matter experts to identify learning needs for customers, Channel Partners, and employees. - Translate complex technical concepts into clear, engaging instructional content. - Ensure training materials remain consistent, accurate, and aligned with product updates and broader training initiatives. - Use tools such as Articulate 360, TechSmith/Camtasia, Adobe Creative Suite, and MS Office to develop engaging content for delivery within our Learning Management System (LMS). - Assist with LMS administration as needed. - Occasionally support on-site or event-based training delivery. - Manage multiple projects with appropriate guidance and oversight. EXPERIENCE AND QUALIFICATIONS: Required Qualifications - Approximately 3–5 years of experience in instructional design or curriculum development. - Experience conducting learner needs analysis and developing storyboards. - Proficiency with Articulate 360, TechSmith products, Adobe Creative Suite, and at least one LMS. - Strong writing and editing skills, including scripting for instructional videos. - Working knowledge of adult learning theory and instructional design best practices. - Ability to manage projects independently while collaborating effectively with cross-functional teams. - Strong attention to detail in a deadline-driven environment. Preferred Qualifications - Experience developing training for software products in a corporate environment. - Bachelor’s degree in Instructional Design, Education, Journalism, or related field (or equivalent experience). - Familiarity with endpoint computing technologies, Linux OS, or Windows administration. - Working knowledge of visual design and UX principles. - Public speaking comfort for occasional live delivery. - German language skills are a plus. WE OFFER: - Health, dental, vision, and prescription benefits (employee premiums covered by IGEL) - 11 company-paid holidays per year - 18-22 days of PTO per year (18 days in year 1, 20 days starting in year 2 and 22 days after 5 years of service) - Sick time of 10 days per year, with rollover of unused days - 401(k) plan with 100% company match - Paid maternity and paternity leave - Monthly home office allowance - Remote working opportunities and flexible working times, so you can combine your demanding work with your personal goals - Employee Assistance Program (EAP) and Financial Wellness tool - Company-paid life insurance policy, long-term disability (LTD), and short-term disability (STD) coverage - Wellbeing apps, including Rightway, Headspace and Wellhub - Training and development opportunities to advance your career - President’s Club for the highest performing salespeople and overachievers - An amazing culture powered by a workplace run on trust, empowerment, and feedback with a positive, inspiring working atmosphere - A highly motivated team that is already looking forward to your support in developing strategies and achieving common goals, together with you! IGEL is an equal opportunity employer and makes employment decisions on the basis of merit. We want the best available person in every job. Our policy prohibits unlawful discrimination based on color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, or any other consideration made unlawful by federal, state or local laws. Additional information: Please click here to access - the information according to art. 13 data protection regulation (DSGVO) for applicants

The Field CTO, Manufacturing is an industry-facing technical leader who will bridge engineering, process automation, and real-world customer challenges across critical industry, including pharmaceutical, medical device, life sciences, oil and gas, chemical, food, and discreet manufacturing verticals. This individual will act as the trusted technical advisor and innovation leader for IGEL’s largest and most strategic customers, including those in highly regulated production environments. They will help shape IGEL’s product strategy for GxP/regulated manufacturing, drive OT-friendly solution designs, and collaborate with OEM ecosystem partners (Siemens, Honeywell, Rockwell Automation, FactoryTalk, etc.) to ensure IGEL is the platform of choice for secure industrial endpoints. They will also support global customers such as Roche, Boehringer Ingelheim, Novartis, and other major pharma manufacturers. KEY RESPONSIBILITIES - Customer-Facing Strategy & Thought Leadership - Serve as the senior technical executive and advisor for strategic customers - Translate customer goals (e.g., IT/OT convergence, cyber resilience, regulatory compliance, Zero Trust initiatives) into meaningful solution architectures - Industry Architecture Leadership - Develop validated architectures for manufacturing and automation environments - Architect secure end-to-end solutions using the IGEL stack (UMS, Application Portal, IGEL OS) integrated with OEM and ISV partners - Ecosystem & OEM Integration - Influence joint roadmaps to ensure IGEL endpoints support the latest industrial workloads and security models - Influence product direction and ecosystem partnerships - Support PoCs and pilot deployments within GxP or regulated environments; ensure alignment with 21 CFR Part 11 / Annex 11 expectations - Product Feedback & Innovation - Act as the “voice of the customer” for IGEL engineering and product teams—informing features, compliance needs, and automation-related requirements - Identify gaps, propose enhancements, and work cross-functionally to refine IGEL’s Life Sciences & Manufacturing solutions - Contribute to reference architectures, whitepapers, and validated design guides for regulated manufacturing environments - Cybersecurity & Compliance Leadership - Guide customers on securing the industrial edge using: - Zero Trust principles - Least privilege access - Endpoint attestation - Secure supply chain requirements - Partner with customer cybersecurity teams to demonstrate risk reduction and operational resilience QUALIFICATIONS • 8–12+ years in industrial automation, process engineering, or manufacturing IT/OT within pharma, biotech, food, or medical devices • Strong knowledge of HMI/SCADA, MES, historians, and industrial software ecosystems • Strong network within pharma, biotech, food production, or industrial automation ecosystems • Understanding of GxP, 21 CFR Part 11, Annex 11, and regulated manufacturing validation processes • Experience supporting or integrating with OEM platforms (e.g., Siemens, Rockwell FactoryTalk, Honeywell) across IT and OT networks • Knowledge of cybersecurity standards (Zero Trust, NIST 800-82, ISA/IEC 62443) • Strong knowledge of edge compute and OT network architectures • Executive-level communication skills and comfort presenting to senior technical and business stakeholders • Ability to simplify complex technical concepts for non-technical stakeholders • Strong customer orientation with experience in advisory, pre-sales engineering, or field CTO roles • Ability to travel PREFERRED QUALIFICATIONS • Experience with IGEL, thin/secure OS, or endpoint management platforms and designing endpoint solutions • Background in solution architecture for regulated industries or industrial control systems • Existing network among pharmaceutical OT/automation leaders at companies like Roche, Boehringer Ingelheim, Novartis, or J&J • Involvement in industry groups, such as ISPE, BioPhorum, or ISA • Engineering or technical degree (mechanical, electrical, automation, computer science, or related) WE OFFER: - Health, dental, vision, and prescription benefits (employee premiums covered by IGEL) - 11 company-paid holidays per year - 15-20 days of PTO per year (Starting Jan 1st 2025, 18 days in year 1, 20 days starting in year 2 and 22 days after 5 years of service) - Sick time of 10 days per year, with rollover of unused days - 401(k) plan with 100% company match, up to $5,000 per year - Paid maternity and paternity leave - Monthly home office allowance - Remote working opportunities and flexible working times, so you can combine your demanding work with your personal goals - Employee Assistance Program (EAP) and Financial Wellness tool - Company-paid life insurance policy, long-term disability (LTD), and short-term disability (STD) coverage - Wellbeing apps, including Rightway, Headspace and Wellhub - Training and development opportunities to advance your career - President’s Club for the highest performing salespeople and overachievers - An amazing culture powered by a workplace run on trust, empowerment, and feedback with a positive, inspiring working atmosphere - A highly motivated team that is already looking forward to your support in developing strategies and achieving common goals, together with you! IGEL is an equal opportunity employer and makes employment decisions on the basis of merit. We want the best available person in every job. Our policy prohibits unlawful discrimination based on color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, or any other consideration made unlawful by federal, state or local laws. Additional information: Please click here to access the information according to art. 13 data protection regulation (DSGVO) for applicants