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Friedman Corporation seeks a high energy and customer-service driven Software Implementation Professional Services Consultant. The Professional Services Consultant will be a part Friedman Corporation’s Professional Services Team. The Professional Services Consultant will lead software implementation projects, ensuring smooth solution adoption, and provide expert guidance to deliver an exceptional customer experience. REMOTE WITHIN CANADA What you’ll be doing: - Deliver implementation and training services, both onsite and remotely, including software configuration and user training. - Analyze customers’ operational processes to identify opportunities for improvement and solution alignment. - Lead customers through the full implementation lifecycle from project kickoff and requirement gathering to configuration, training, and go-live. - Collect, document, and validate project requirements to ensure successful solution delivery. - Translate client business needs into process improvements and technical solutions, including complex software configurations and customizations. - Prepare and submit project progress reports in accordance with organizational standards. - Build and maintain strong client relationships to ensure high satisfaction, efficient deployment, and effective user adoption. - Collaborate with the sales team during pre-sales activities to identify and understand client requirements. - Develop and manage detailed project plans outlining timelines, dependencies, required resources, and scope. Travel - 20% (average) We are looking for candidates with: Technical skill set - Strong analytical skills (in depth troubleshooting skills) - Communicate technical information to non-technical users - Simultaneously manage various tasks and projects effectively and proactively - Basic database knowledge (mainly Microsoft SQL server and IBM DB2) including the ability to run and build SQL queries - Good basic knowledge of current MS & IBM Power operating systems - Basic networking knowledge is highly recommended - FTP and remote desktop usage experience would be advantageous - Basic hardware knowledge of PC’s, servers and scanner Communication skill set - Ability to document/outline issues and requests in writing including all technical aspects - Excellent verbal and written communication skills - Ability to follow through the troubleshooting process from start to finish including clear, frequent and effective communications to customers as well as internal stakeholders Character trait set: - Team player - Upbeat & positive attitude towards coworkers and customers - Strong will to learn and grow - Proactive - Well spoken Industry / Production Experience (advantageous, but not mandatory) - Windows/Fenestration industry background - Cabinetry/Furniture industry background - Production driven environment - ERP/PPS systems (support and ideally configuration) - Knowledge of Frontier or similar ERP systems is a significant advantage. Education & Experience - Bachelor’s Degree in a computer science (or similar education) or, alternatively, several years of IT-related and field work on-site experience (mandatory) - Working with DB2 SQL queries (mandatory). - Working within Windows Server environments 2008 and above (advantageous). - Using trouble-ticketing system (advantageous). - Diagnosing and resolving application errors via remote tools such as TeamViewer or similar (advantageous). Why Friedman Corporation? - Competitive compensation and a comprehensive benefits package - Be part of a global leader of premium software designed for the discrete manufacturing industry - Opportunity to travel - Access to best practices and growth opportunities through our owner Constellation Software The anticipated salary range for this role is between $90,000-$110,000 CAD.
Position Overview The Director of IT & Governance is a senior leadership role responsible for overseeing enterprise IT operations, security, and governance across a multi-business-unit portfolio. This role combines hands-on IT leadership with formal governance, risk, and compliance (GRC) ownership, ensuring that IT environments are secure, scalable, cost-effective, and aligned with corporate and regulatory standards. The Director will work closely with executive leadership, business unit IT leaders, and M&A teams to define and execute IT strategy, enforce governance frameworks, and support organic and acquisitive growth. This role requires deep technical experience across infrastructure and cloud platforms, paired with strong expertise in cybersecurity frameworks, audits, and compliance. Key Responsibilities IT Leadership & Portfolio Oversight · Provide overall leadership and oversight of IT operations, infrastructure, and data security across all business units. · Support and mentor Business Unit IT leaders, ensuring consistency, best practices, and alignment with portfolio standards. · Develop and execute a portfolio-level IT strategy that enables autonomy at the business unit level while maintaining governance and security standards. · Oversee IT infrastructure investments, asset management, and modernization initiatives, including cloud platforms (Azure, AWS). · Track and manage portfolio IT spend, identifying opportunities for consolidation, optimization, and cost efficiency. · Establish IT reporting and dashboards reviewed regularly with executive leadership. IT Governance, Risk & Compliance · Establish, maintain, and continuously improve a comprehensive IT governance framework aligned with: o Vela standards o CIS v8 o ISO 27001, GDPR, and other applicable regulations · Define, document, and enforce policies, procedures, and standard operating procedures (SOPs) across all business units. · Drive consistent implementation of security and governance frameworks while respecting operational differences across businesses. · Embed governance principles into IT operations, strategic initiatives, and M&A activities. Security Audits & Risk Management · Design and lead a portfolio-wide audit program assessing IT governance, security posture, and cyber risk. · Conduct regular audits to validate compliance with internal frameworks and external standards. · Partner with IT leaders and business stakeholders to remediate findings and reduce risk. · Present audit outcomes, risk assessments, and recommendations to executive leadership. Mergers & Acquisitions · Serve as a key IT and governance leader within the M&A process, including: o IT and security due diligence o Risk identification and mitigation planning · Develop IT and security integration and compliance checklists for new acquisitions. · Lead or support post-close IT integration efforts to ensure governance alignment and risk reduction. · Balance speed of integration with operational stability and security requirements. Operational Excellence & Enablement · Define metrics to measure the effectiveness of IT, security, and governance initiatives. · Lead training and enablement efforts to ensure IT staff and business leaders understand governance and security expectations. · Facilitate regular collaboration forums with Business Unit IT leaders to share best practices and lessons learned. · Continuously evaluate and improve IT and governance processes to enhance efficiency, resilience, and scalability. Qualifications & Experience Education & Certifications · Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or a related field. · Advanced certifications strongly preferred (e.g., CISSP, CISM, CRISC, ITIL). Professional Experience · 10+ years of progressive IT experience, including infrastructure, systems, and network architecture. · Proven experience in senior IT leadership roles within complex or multi-entity organizations. · Strong hands-on experience with cloud hosting environments (Azure, AWS) and vendor management. · Demonstrated success implementing and operating Governance, Risk, and Compliance (GRC) frameworks. · Experience leading or supporting global IT teams. · Direct involvement in IT due diligence and post-acquisition integration. Core Competencies · Strategic IT and governance leadership · Enterprise security and risk management · Strong executive communication and stakeholder management · Ability to balance autonomy and standardization across business units · Analytical problem-solving and decision-making at a portfolio level · Self-starter with strong written and verbal communication skills Additional Requirements · Willingness to travel internationally as required. · Comfortable operating in a fast-paced, acquisitive, decentralized environment.
Industry: CPG • Data Analytics • SaaS Location: Remote (U.S.) Type: Full-Time InfoBate is a leading data-analytics and information-management platform serving the CPG industry — helping manufacturers, distributors, brokers, and retailers turn weekly sales data into clear insights, smarter decisions, and stronger performance. We’re growing and looking for a motivated Sales Representative to help bring our data solutions to new clients across the supply chain. What You’ll Do - Prospect and build relationships with manufacturers, distributors, retailers, and brokers. - Understand client needs and show how InfoBate’s platform delivers sales-movement data, reporting, and trade-program tracking. - Lead product demos and guide prospects through the full sales cycle. - Work cross-functionally with product and support teams to ensure client success. - Achieve monthly revenue and pipeline goals. What We’re Looking For - 5+ years of B2B sales experience (CPG, retail, distribution, C-store, or software experience is a plus). - Strong communication skills with the ability to explain data-driven solutions clearly. - Self-starter who excels at relationship-building and closing deals. - Comfortable using CRM tools and managing a remote sales pipeline. Why Join InfoBate? - Competitive salary with uncapped commissions. - Fully remote work environment. - Sell a high-value platform widely used across the CPG industry. - Opportunity to make a significant impact in a specialized, data-driven space.
Position Overview SphereWMS is seeking a driven and consultative Sales Account Executive to own the full sales cycle—from outbound prospecting and discovery through product demonstrations, negotiation, and closing. This role is ideal for a proactive revenue generator who thrives in outbound sales, understands warehouse and logistics operations, and is comfortable engaging operations leaders, supply chain executives, and senior decision-makers within warehouse-driven organizations. You will play a critical role in expanding our market presence and driving predictable revenue growth. Key Responsibilities - Generate new business opportunities through consistent outbound outreach (calls, emails, LinkedIn, and industry networking). - Execute a structured outbound sales process with a target of 50+ dials per day. - Qualify inbound and outbound leads to assess fit, urgency, budget, authority, and timeline. - Conduct discovery calls to understand prospect challenges, workflows, and operational pain points. - Deliver compelling, consultative product demonstrations tailored to each prospect’s use case. - Build, manage, and accurately forecast a pipeline of opportunities in HubSpot. - Develop account strategies, success plans, proposals, and pricing models. - Lead contract negotiations and drive opportunities through the closing process. - Consistently meet or exceed monthly and quarterly revenue quotas. - Attend industry trade shows and conferences to represent SphereWMS, generate leads, and cultivate partner relationships. - Collaborate closely with the implementation team to ensure seamless customer handoffs. - Maintain deep knowledge of SphereWMS capabilities, warehouse management systems (WMS), logistics trends, and competitive offerings. - Leverage sales tools and AI platforms to improve prospecting efficiency, call transcription, and pipeline management. Qualifications & Experience - 2–5 years of B2B sales experience, preferably in SaaS or technology solutions. - Experience selling into warehouse, logistics, supply chain, or operations environments strongly preferred. - Proven success in outbound prospecting and full-cycle sales. - Comfortable executing high-volume outreach (50+ calls per day). - Strong understanding of modern sales processes and pipeline management. - Experience using sales tools such as HubSpot, ZoomInfo, Apollo, and call transcription/AI tools. - Demonstrated ability to negotiate and close deals. - Excellent communication, presentation, and consultative selling skills. - Self-motivated, disciplined, and results-oriented.
Friedman Corporation seeks a high energy and customer-service driven Software Implementation Professional Services Consultant. The Professional Services Consultant will be a part Friedman Corporation’s Professional Services Team. The Professional Services Consultant will lead software implementation projects, ensuring smooth solution adoption, and provide expert guidance to deliver an exceptional customer experience. REMOTE WITHIN CANADA What you’ll be doing: - Deliver implementation and training services, both onsite and remotely, including software configuration and user training. - Analyze customers’ operational processes to identify opportunities for improvement and solution alignment. - Lead customers through the full implementation lifecycle from project kickoff and requirement gathering to configuration, training, and go-live. - Collect, document, and validate project requirements to ensure successful solution delivery. - Translate client business needs into process improvements and technical solutions, including complex software configurations and customizations. - Prepare and submit project progress reports in accordance with organizational standards. - Build and maintain strong client relationships to ensure high satisfaction, efficient deployment, and effective user adoption. - Collaborate with the sales team during pre-sales activities to identify and understand client requirements. - Develop and manage detailed project plans outlining timelines, dependencies, required resources, and scope. Travel - 20% (average) We are looking for candidates with: Technical skill set - Strong analytical skills (in depth troubleshooting skills) - Communicate technical information to non-technical users - Simultaneously manage various tasks and projects effectively and proactively - Basic database knowledge (mainly Microsoft SQL server and IBM DB2) including the ability to run and build SQL queries - Good basic knowledge of current MS & IBM Power operating systems - Basic networking knowledge is highly recommended - FTP and remote desktop usage experience would be advantageous - Basic hardware knowledge of PC’s, servers and scanner Communication skill set - Ability to document/outline issues and requests in writing including all technical aspects - Excellent verbal and written communication skills - Ability to follow through the troubleshooting process from start to finish including clear, frequent and effective communications to customers as well as internal stakeholders Character trait set: - Team player - Upbeat & positive attitude towards coworkers and customers - Strong will to learn and grow - Proactive - Well spoken Industry / Production Experience (advantageous, but not mandatory) - Windows/Fenestration industry background - Cabinetry/Furniture industry background - Production driven environment - ERP/PPS systems (support and ideally configuration) - Knowledge of Frontier or similar ERP systems is a significant advantage. Education & Experience - Bachelor’s Degree in a computer science (or similar education) or, alternatively, several years of IT-related and field work on-site experience (mandatory) - Working with DB2 SQL queries (mandatory). - Working within Windows Server environments 2008 and above (advantageous). - Using trouble-ticketing system (advantageous). - Diagnosing and resolving application errors via remote tools such as TeamViewer or similar (advantageous). Why Friedman Corporation? - Competitive compensation and a comprehensive benefits package - Be part of a global leader of premium software designed for the discrete manufacturing industry - Opportunity to travel - Access to best practices and growth opportunities through our owner Constellation Software The anticipated salary range for this role is between $90,000-$110,000 CAD.