City/State Virginia Beach, VA Work Shift First (Days) Overview: Sentara health is looking for an EPIC Scheduling Optimization Specialist to join our team ! This is a fully remote position. The EPIC Scheduling Optimization Specialist is responsible for the development, maintenance, optimization, and governance of provider, resource, and departmental scheduling tools within the Epic platform, including templates and decision trees. This role ensures consistency, accuracy, and operational alignment of scheduling structures across all departments, supporting access to care, productivity targets, and overall patient experience. The Specialist collaborates closely with Ambulatory Services Division leadership, operations, project management, and IT teams to ensure standard work is developed, implemented, and sustained. The role requires strong analytical skills, Epic system expertise, and a passion for improving access operations through innovative and data-driven solutions. Key Responsibilities - Build, maintain, and troubleshoot Epic scheduling templates, visit types, modifiers, and decision trees. - Support daily Epic scheduling configuration needs across ambulatory departments. - Collaborate with clinical and operational leaders to align scheduling strategies and resolve build issues. - Fulfill template and decision tree requests while educating users on best practices. - Analyze scheduling data to identify trends, root causes, and recommend improvements. - Lead provider onboarding/offboarding projects and optimize template utilization and access. - Deliver training sessions and create user documentation (e.g., tip sheets, guides). - Partner with IS and Epic teams to test and implement system changes. - Use Epic reporting tools, Power BI, Excel, and Tableau for data-driven insights. - Support onboarding efforts to ensure scheduling standards are applied consistently. - Drive continuous improvement in scheduling build quality and turnaround times. Education: High school Diploma required Certification/Licensure : Epic Cadence Certification (must be obtained within 1 year of hire) Experience Required Experience and Skills: - 3 years of direct experience working with Epic scheduling templates and decision tree configurations required - Experience building and maintaining Epic scheduling templates, visit types, modifiers, and decision trees - Strong ability to troubleshoot and support Epic scheduling configuration across ambulatory settings - Proven collaboration with clinical and operational leaders to align scheduling strategy and resolve issues - Ability to analyze scheduling data to identify trends and recommend improvements - Skilled in conducting end-user training and creating supporting documentation - Proficiency in Epic reporting tools and Microsoft Excel Preferred Skills: - Experience with provider onboarding/offboarding and automated workflow design in Epic - Familiarity with Power BI and Tableau for generating scheduling insights - Experience partnering with IS and Epic technical teams on system enhancements - Knowledge of Sentara’s scheduling standards or equivalent healthcare system processes - Background in continuous improvement efforts focused on build quality and turnaround time We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$60,756.80-$101,254.40. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

• Define the technology product strategy and ensure alignment with enterprise business objectives and IM&T priorities • Develop and maintain technology roadmaps • Lead and mentor a team of Technical Product Managers and developers • Oversee the full application development lifecycle • Define and implement technology roadmaps that drive innovation, scalability, and competitive advantage • Partner with business product management, IT operations, and key stakeholders • Support adherence to coding standards, best practices, and QA processes • Optimize resource allocation, manage budgets, and maintain vendor relationships • Identify and mitigate technical and operational risks • Promote innovation, professional development, and adoption of modern frameworks • Ensure adherence to data privacy regulations, cybersecurity standards, and industry best practices • Coordinate release planning, manage end-to-end release processes, and enforce change management policies • Evaluate, select, and manage external partners to deliver critical features and services • Track and report on project portfolio performance, set team goals, and provide guidance for successful delivery • Drive a culture of excellence centered on customer needs • Present priorities and progress to senior leadership.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are looking for a Lead Technical Product Owner to drive the technical strategy for our Automotive and Energy sectors. In this critical individual contributor role, you will serve as a technical authority and bridge between business requirements and platform execution. You will go beyond managing a backlog; you will own the delivery of high-impact technical initiatives that span multiple clouds. You will be responsible for: - Translating broad market requirements into scalable technical roadmaps. - Designing reusable frameworks that connect demo assets to industry use cases. - Ensuring that our demo environments are robust, secure, and built on the latest Salesforce architecture. If you are passionate about solution architecture, agile delivery, and shaping the future of industry-specific demos, we invite you to join the Solutions Center of Excellence . Qualifications - Minimum of 6+ years of professional experience, with a strong background in Product Ownership, Solution Engineering, or Product Management. - Deep knowledge of the Automotive and/or Energy industries, with the ability to anticipate market trends and align them with technical solutions. - Salesforce Administrator (Required), Advanced Administrator, Agentforce Specialist, or Data Cloud certification. - Certified Scrum Product Owner (CSPO) or Certified Scrum Master (CSM) certification. - Experience acting as a Product Owner in a scaled Agile/Scrum environment. - Strong oral, written, and presentation skills. Requirements - Anticipate dependencies and adjust backlogs proactively. - Champion Agile principles in complex contexts. - Lead governance of demo solutions within your scope. - Build coalitions to drive alignment across functions. - Create tools, templates, and frameworks that simplify technical complexity for stakeholders. - Design scalable demo solutions that address broad industry needs. - Establish repeatable processes to ensure demo environments remain reliable and scalable. - Design demo solutions that combine advanced Salesforce features with industry use cases. Benefits - Time off programs. - Medical, dental, and vision coverage. - Mental health support. - Paid parental leave. - Life and disability insurance. - 401(k) plan. - Employee stock purchasing program.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Zayo is seeking a Senior Technical Product Manager to drive the delivery of software that enables our transport and infrastructure product portfolio, including optical transport, point-to-point services, and dark fiber–adjacent offerings. This role is responsible for making Capital-P Product strategy buildable in the real world. - Work directly with Product to shape scope, sequencing, and feasibility. - Partner deeply with engineering teams to deliver reliable, scalable software. - Understand technical, business, and operational implications to define execution. - Operate in customer-facing and operational systems. - Engage credibly with engineers, network teams, product leaders, and customers. Qualifications - Minimum of five (5) years of experience in technical product management, platform product management, or similar system-heavy roles. - Experience delivering software for infrastructure-oriented or network-adjacent product lines. - Strong programming knowledge required: ability to read and reason about code, query databases, understand automation logic, and communicate effectively with engineers. - Comfort working in backend-heavy environments involving orchestration, provisioning, and APIs. - Ability to reason about physical vs. logical services and how physical constraints impact software systems. - Experience working across multiple specialized engineering teams. - Practical experience in Agile delivery environments (Scrum or similar), with a focus on shipping. - Exceptional written and verbal communication skills—this is a hard requirement. - Strong ownership mindset; you take responsibility for outcomes, not just inputs. - Humility and professionalism—willing to challenge ideas, accept feedback, and be wrong when necessary. - Transport or infrastructure experience is strongly preferred, but not required if you bring adjacent network or systems experience and learn quickly. Requirements - Serve as the Senior Technical Product Manager for software supporting transport and infrastructure products. - Partner directly with Capital-P Product to shape scope and sequencing. - Define what is feasible and when. - Propose alternatives when requirements conflict with technical or operational reality. - Own delivery execution for transport-related initiatives across multiple software engineering teams. - Translate product intent into clear, technically grounded requirements, user stories, and acceptance criteria. - Act as the primary technical interface between Product, Engineering, Network Operations, and Sales Engineering. - Drive delivery of software supporting order orchestration, provisioning and activation workflows, APIs and workflow engines, and transport-related quoting and ordering experiences. - Review and challenge technical designs as needed, particularly where automation meets physical network constraints. - Understand and account for automation limitations tied to physical infrastructure. - Apply pragmatic Agile practices to drive delivery—prioritizing outcomes over ceremony. - Lead UAT and release readiness conversations. - Participate in customer and carrier escalations when necessary, bringing technical clarity and ownership. - Present tradeoffs, risks, and delivery realities to leadership with confidence and clarity. - Use data directly (queries, logs, metrics) to validate assumptions and inform decisions. - Leverage AI tools to accelerate analysis, documentation, and problem-solving where appropriate. - Complete other responsibilities as required. Benefits - Excellent Health, Dental & Vision Insurance. - Retirement 401(k) Savings Plan. - Generous paid time off policy including paid parental leave. - This position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, and paid time off.