This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description CGS is seeking a Relativity SME to join our team. You will join an experienced team and work directly with Relativity’s staff as needed to resolve software-specific issues. You will also play a key role in testing Relativity software releases as well as setting up and establishing templates, views, scripts, or workflows used across all workspaces or the workspaces of an entire division. - Provide advanced-level support and guidance in the use of Relativity to attorneys, investigators, and the Litigation Support Specialists. - Perform specialized data culling and identification in Relativity for search terms, date ranges, folder paths, and domain types using complex searches and custom indices (i.e. privilege screens, data prioritization) for matters involving litigation holds, and other DOE/OGC/OIG matters. - Work with the CFTC's technical support group to resolve user issues with access, slowness, freezing, and viewer installation. - Work directly with Relativity’s staff as needed to resolve software-specific issues. - Play a key role in testing Relativity software releases as well as setting up and establishing templates, views, scripts, or workflows used across all workspaces or the workspaces of an entire division. - Remain proficient in Relativity and all its analytics tools by keeping abreast of all changes to or upcoming changes to the software including any software integrations and plugins, being an active member of the Relativity User Portal, reading the Relativity Blog and Relativity Ideas Digest. - As CFTC staff members identify new features they would like to be included in Relativity, the Relativity SME shall be the CFTC's advocate by submitting ideas through the Relativity User Portal and requesting other members of eLaw to promote it, and by promoting the idea to other industry professionals or the software engineers at Relativity. - Perform Relativity demos, conduct training, and create user documentation for various workflows. Qualifications - At least ten (10) years of litigation support experience including preferably four (4) years of progressively more advanced Relativity experience. - Master’s degree or J.D., a Bachelor’s degree plus an additional three (3) years of experience (for a total of 13 years of experience) may be substituted for the Master’s degree. - Relativity RCA certification. - Experience in managing multiple tasks such as those defined in the scope of work must be demonstrated. - Excellent oral and written communication skills required. - Must be a U.S. citizen. - Must be able to obtain a Public Trust clearance. Requirements - Two (2) Relativity certifications, preferably, including the RCA. - A Relativity Master certification, ideal. - Experience using LAW Prediscovery and Conformity Engine preferred. - Experience using Microsoft SQL Server, helpful but not required. - Current or active clearance, preferred. Benefits - Health, Dental, and Vision. - Life Insurance. - 401k. - Flexible Spending Account (Health, Dependent Care, and Commuter). - Paid Time Off and Observance of State/Federal Holidays.

• Manage the full software development process lifecycle for assigned product(s) • Facilitate strategy and prioritization discussions • Transform high-level vision into detailed action plans • Build and maintain the product roadmap • Collaborate with engineering, design, data, QA and operations teams • Lead and/or support sprint planning, backlog refinement, sprint review and retrospective sessions • Ensure continuous communication across cross-functional teams • Partner with data teams to analyze product usage • Use Scrum Master experience or knowledge to foster agile best practices • Consult and coordinate with experts and cross-disciplinary teams to conduct discovery and establish clear requirements

• Partner with business owners to cultivate a shared vision for the problem space, constraints, priorities and ideal end state, and be able to articulate and advocate for this perspective. • Ongoing optimization of live user workflows and capabilities including monitoring of key metrics & user feedback. • Work with internal teams and end users to develop a deep understanding of requirements, perform thoughtful solution design, use data to test hypotheses, and support teams throughout execution. • Write detailed user stories for new features, capturing detailed descriptions of business rationale, requirements, and success criteria that are defined by measurable outcomes. • Develop short- and long-term roadmaps that deliver maximum value with minimum risk and assume ongoing iteration.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Senior Product Manager - RCM Billing and Payments is responsible for building and growing our end-to-end member billing, rewards, client invoicing, payment collections, posting and reconciliations, reporting and analytics, and supporting partner data exchanges. The role will drive has two charges: - Enable seamless, standardized, and multichannel (API, EDI, and Batch) Data Exchange frameworks including ingestion, mapping, translation, validations and support overall data management and governance with vendors and partners to support critical billing and payment workflows. - Build scalable solutions and workflow automation, ensuring the highest level of data quality standards. The PM will build, drive, and execute product strategy while providing exemplary leadership, mentorship and guidance to their teams. This role will help shape and evolve the product function towards better processes, tooling, and execution as we aim to continuously improve our craft. Key areas of ownership include: - Leadership: Build and mentor high performing agile teams driving best in class execution and delivery of high-quality products. - Discovery: Perform deep discovery and user research with stakeholders, members, internal users, while considering legal, regulatory and competitive and market dynamics. Bring qualitative and quantitative insights to the table for discussion. - Strategy: Create and drive the member experience product strategy coupling the front-end user/member experience with a world class care team service experience. Collaborate and align strategy with relevant stakeholders including presenting to and working with senior leadership. - Roadmap: Create, align, and provide cross org visibility to TPA Data roadmaps. This role is both responsible and accountable for all work that happens around internal and external data exchanges. - Alignment: Create top down and bottoms-up alignment ensuring your direct, peers, teams, and senior leadership are providing the right level of guidance in accordance with RACI or similar. - Experimentation: Set the bar for when and where to experiment. Bring a data-driven approach to building products but leverage your experience and product sense to deliver the right products on time and within budget. Perform rapid experimentation where needed, test manually, build stat sig experiments that prove and disprove our hypothesis. - Approach: Apply product led growth concepts, letting our users (internal/external) shape our Analyze existing products, make the tough calls, say no, and create pitches and actionable plans for implementing new features. Make smart decisions applying 1 vs. 2-way door framework. - Process: Refine and build process as needed to ship high quality products on time and in budget while ensuring visibility and alignment across the org. Manage the product development process and timeline to ensure targets are met on time and in budget. - Billing and Payments: Support calculation and collection of member cost share, collections, administer rewards and benefits, client invoicing, collections, reconciliation, reporting & analytics. - Enrollment, Eligibility, Accumulators, and Benefits Validation: Ingest multiple data sources – eligibility, claims, prior authorization feeds to drive our systems. Set specific standards and rules for the future to reduce operational overhead and increase simplicity in our service offering. - Internal tools and systems: Refine and develop several internal tools and systems that service different parts of the business, for example identifying provider/facility targets, credentialing providers etc. to increase productivity. - Health Plan and Partnership Integrations: Be an Advocate and Support the member’s experience in conjunction with relevant integrations through health plans and digital health partners. - Reporting: Create scalable, accurate, differentiated internal and external reporting, including Executive Dashboards/KPI visualization and Client and Partner Reporting as a Product. Qualifications - 7+ years’ experience in Product Management, Healthcare Data Management or related fields. - 5+ years in relevant specialty product area (Healthcare Payments, RCM, TPA, and X12 Data exchanges, technical services etc.). - Healthcare or HealthTech experience required. - Bachelor’s degree required. - Experience with startup/growth phase company. - Collaborating with both US and offshore teams. - Experience with Agile Scrum Methodology. - Ability to travel up to 1-2x/quarter. Benefits - Medical Insurance - Dental Insurance - Vision Insurance - Short & Long Term Disability - Life Insurance - 401k with company match - Flexible Paid Time Off - Paid Parental Leave